ECO INFINITI QX50 2021 Infiniti Connection

INFINITI CONSUMER AFFAIRS
DEPARTMENT
For assistance or inquiries about the
INFINITI warranty, service or general ques-
tions, contact the INFINITI Consumer Af-
fairs Department at:
For U.S. customers
1-800-662-6200
For Canadian customers
1-800-361-4792
INFINITI NAVIGATION SYSTEM
HELPDESK CONTACT INFOR-
MATION
For assistance or inquiries about the Navi-
gation system, contact the INFINITI NAVI-
GATION SYSTEM HELPDESK at:
.ADDRESS: P.O. Box 1588 Orem, UT
84059-992
.E-MAIL: [email protected]
For U.S. customers
WEB SITE: www.InfinitiNavigation.com
PHONES: 1-888-362-8837
HOURS: Monday – Friday: 8:00 AM - 8:00
PM (Eastern Time) and Saturday: 10:00 AM
- 6:00 PM (Eastern Time)For Canadian customers
WEB SITE: www.infiniti.ca.
PHONES: 1-800-361-4792
HOURS: Monday – Friday: 8:00 AM - 8:00
PM (Eastern Time) and Saturday: 10:00 AM
- 6:00 PM (Eastern Time)
INFINITI INTOUCHTMSYSTEM
HELPDESK CONTACT INFOR-
MATION
For assistance or inquires about INFINITI
InTouchTMsystem, contact INFINITI Owner
Services helpdesk at:
.PHONES: 1-855-444-7244
.E-MAIL: infinitiownerservices@infiniti.
com
For U.S. customers
WEB SITE: www.infinitiusa.com/intouch/
support
For Canadian customers
WEB SITE:
English: www.infiniti.ca/infinitiintouch
French: www.infiniti.ca/infinitiintouch/fr
FOREWORD
Thank you for purchasing an INFINITI
vehicle.
This user’s manual is for INFINITI InTouch
TM
System offered in your INFINITI vehicle.
Operation instructions for the following
systems are included in this manual.
.Audio
.Hands-Free Phone
.Apple CarPlay®
.Android Auto
.INFINITI InTouch
TMServices
.Navigation
.Voice recognition
.Other systems viewable/operable on the
dual display
Please read this manual carefully to ensure
safe operation of INFINITI InTouch
TMSys-
tem.
.Because of possible specification
changes and optional equipment, some
sections of this manual may not apply to
your vehicle.

.All information, specifications and illus-
trations in this manual are those in effect
at the time of printing. INFINITI reserves
the right to change specifications or
design at any time without notice.
. Do not remove this manual from the
vehicle when selling this vehicle. The next
user of the system may need the manual.
. The latest INFINITI InTouch
TMOwner’s
Manual is available on the following
websites.
— For US: www.infinitiusa.com
— For Canada: www.infiniti.ca
© 2020 NISSAN MOTOR CO., LTD.
All rights reserved. No part of this Owner’s
Manual may be reproduced or stored in a
retrieval system, or transmitted in any form,
or by any means, electronic, mechanical,
photocopying, recording or otherwise, with-
out the prior written permission of Nissan
Motor Co., Ltd.

Storing a
location/route .................... 6-45
Navigation settings ........... 6-54
General information for
navigation system ............. 6-56
7Voice recognition
Voice recognition .................. 7-2
8Troubleshooting guide
Customer assistance .......... 8-2
System unit ........................... 8-3
Wi-Fi connection (if so
equipped) ............................... 8-4
Audio system ........................ 8-6
Bluetooth® Hands-Free
Phone System .................... 8-15
INFINITI InTouch
TM
Services (if so
equipped) ............................. 8-19
Apple CarPlay® ................ 8-20
Android Auto ...................... 8-21Siri® Eyes Free .................. 8-23
Navigation (if so
equipped) ............................ 8-24
Voice recognition ............... 8-31

SAFETY INFORMATION
This system is primarily designed to help you
support pleasant driving as outlined in this
manual. However, you, the driver, must use
the system safely and properly. Information
and the availability of services may not
always be up to date. The system is not a
substitute for safe, proper and legal driving.
Before using the system, please read the
following safety information. Always use the
system as outlined in this manual.
WARNING
.To operate the system, first park the
vehicle in a safe location and set the
parking brake. Operating the system
while driving can distract the driver
and may result in a serious accident.
. Exercise extreme caution at all times
so full attention may be given to
vehicle operation. If the system does
not respond immediately, please be
patient and keep your eyes on the
road. Inattentive driving may lead to
a crash resulting in serious injuries or
death. .
Do not rely on route guidance (if so
equipped) alone. Always be sure that
all driving maneuvers are legal and
safe in order to avoid accidents.
. Do not disassemble or modify this
system. If you do, it may result in
accidents, fire or electrical shock.
. If you notice any foreign objects in the
system hardware, spill liquid on the
system or notice smoke or a smell
coming from it, stop using the system
immediately and it is recommended
you contact an INFINITI retailer.
Ignoring such conditions may lead to
accidents, fire or electrical shock.
CAUTION
.Some jurisdictions may have laws
limiting the use of video screens while
driving. Use this system only where it
is legal to do so.
. Extreme temperature conditions [be-
low −4°F (−20°C) and above 158°F
(70°C)] could affect the performance
of the system. .
The display screen may break if it is
hit with a hard or sharp object. If the
display screen breaks, do not touch it.
Doing so could result in an injury.
NOTE:
Do not keep the system running with the
engine stopped. Doing so may discharge the
vehicle battery. When you use the system,
always keep the engine running.
1. Introduction
1-3

tooth SIG, Inc. and licensed to Robert Bosch
GmbH.
HD Radio Technology manufactured under
license from iBiquity Digital Corporation.
U.S. and Foreign Patents. For patents see
http://dts.com/patents. HD Radio, Artist
Experience, and the HD, HD Radio, and
"ARC" logos are registered trademarks or
trademarks of iBiquity Digital Corporation in
the United States and/or other countries.
INFINITI is offering SiriusXM® services
(SiriusXM® Audio, SiriusXM TrafficTM, Sir-
iusXM® Travel Link) for free during initial
trial period.
SiriusXM® radio, SiriusXM Traffic
TMand
SiriusXM® Travel Link each require a sub-
scription sold separately, or as a package, by
SiriusXM Radio Inc. If you decide to continue
service after your trial, the subscription plan
you choose will automatically renew there- after and you will be charged according to
your chosen payment method at then-
current rates. Fees and taxes apply. Please
see our Customer Agreement at www.
siriusxm.com for complete terms and how
to cancel, which includes calling us at 1-866-
635-2349 (for U.S.) or 1-888-539-7474
(for Canada). All fees and programming are
subject to change. Not all vehicles or devices
are capable of receiving all services offered
by SiriusXM.Data displays and individual
product availability vary by vehicle hard-
ware. Current information and features may
not be available in all locations, or on all
receivers. Weather Forecast, Current Con-
ditions may not be available in all locations.
SiriusXM® radio and SiriusXM TrafficTM
subscriptions are sold separately or as
a package after trial period, and are con-
tinuous until you call SiriusXM® at 1-866-
635-2349 (for U.S.) or 1-888-539-7474
(for Canada) to cancel. See Customer Agree-
ment for complete terms and more informa-
tion at www.siriusxm.com. SiriusXM
Traffic
TMis available in select markets. For
more information, see www.siriusxm.com/
infotainment.
SiriusXM® radio and SiriusXM® Travel Link
subscriptions are sold separately or as a
package after trial period, and are contin-
uous until you call SiriusXM® at 1-866-635-
2349 (for U.S.) or 1-888-539-7474 (for
Canada) to cancel. See Customer Agreement
for complete terms and more information at
www.siriusxm.com. SiriusXM® Travel Link is
available in select markets. For more infor-
mation, see www.siriusxm.com/infotain-
ment.
Music recognition technology and related
1. Introduction
1-5

1. Introduction
data are provided by Gracenote®. Grace-
note is the industry standard in music
recognition technology and related content
delivery. For more information, visit www.
gracenote.com.
Music related data from Gracenote, Inc.,
copyright © 2000 to present Gracenote.
Gracenote Software, copyright © 2000 to
present Gracenote. One or more patents
owned by Gracenote apply to this product
and service. See the Gracenote website for a
non-exhaustive list of applicable Gracenote
patents. Gracenote, the Gracenote logo and
logotype are either a registered trademark
or a trademark of Gracenote, Inc. in the
United States and/or other countries.
App Store
Apple and the Apple logo are trademarks of
Apple Inc., registered in the U.S. and other
countries. App Store is a service mark of
Apple Inc.Siri®
Siri is a trademark of Apple Inc., registered in
the U.S. and other countries.
Google/Google Play/Android/Android
Auto
Google, Google Play, Android, Android Auto
and other marks are trademarks of Google
LLC.LICENSES
SOFTWARE LICENSES
Open Source Software Licenses
http://oss.bosch-cm.com/index.html
TELEMATIC CONTROL UNIT A-
IVC (if so equipped)
http://opensourceautomotive.com/IC/
tZ7T3eE6AiV4
1-6

2. Getting started
The screen may become distorted by strong
magnetic fields.
Maintenance of display:
CAUTION
.To clean the display, stop the vehicle
in a safe location.
. Clean the display with the ignition
switch in the “OFF” position. If the
display is cleaned while the ignition
switch is in the “ON” position, unin-
tentional operation may occur.
. To clean the display, never use a
rough cloth, alcohol, benzine, thinner
and any kind of solvent or paper towel
with a chemical cleaning agent. They
will scratch or deteriorate the panel.
. Do not splash any liquid such as water
or car fragrance on the display. Con-
tact with liquid will cause the system
to malfunction.
. When cleaning the display, use the
dedicated cleaning cloth.
. Before cleaning, wipe away any sand or
dust from the surface of the display and shake out the exclusive cloth in order to
prevent damaging the display.
. If the display is heavily soiled, moisten
the dedicated cleaning cloth and then
clean the display. If the exclusive cloth is
moistened, be sure to dry it out suffi-
ciently before storing it. Color may be
transferred to objects that it comes in
contact with.
. The dedicated cleaning cloth retains its
cleaning properties even if it is washed
repeatedly.
. When washing the exclusive cloth, be
sure to rinse it thoroughly so that no
detergent remains.
. When ironing the exclusive cloth, iron
using a low temperature setting 176 to
248 °F (80 to 120°C).
INFINITI CONTROLLER (Type A)
(if so equipped)
The INFINITI controller operates the upper
display.

2. Getting started
(models with
Around View® Monitor system)
Push to view the Around View® Moni-
tor screen.
Refer to the vehicle Owner’s Manual for
details.
Push and hold to control the brightness.
“Screen settings” (page 2-34)
<
> (models without Around View®
Monitor system)
Push for brightness control. Push and
hold to turn the display on/off (for the
upper and lower displays).
“Screen settings” (page 2-34)
<>
Push to go back to the previous screen.

Push to enter the selected item.
Models with navigation system:
If this button is pushed while a map is
displayed, the shortcut menu is shown
on the upper display.
“Shortcut menu” (page 2-13)
Models without navigation system:
If this button is pushed when no item is
selected, the shortcut menu is shown on the upper display.
“Shortcut menu” (page 2-13)
Center dial/Slide switch
Slide or turn to select an item on the
upper display or to adjust a setting
(volume, brightness, etc.).
Models with navigation system:
While the map screen is displayed,
adjust the map scale by turning the dial.
“Changing scale of map” (page 6-7)
While the map screen is displayed, scroll
the map screen by sliding the switch.
“Moving map” (page 6-6)
INFO:
While Apple CarPlay® or Android Auto
screen is displayed on the upper display,
<
/OK>, <>and Center dial/Slide
switch can operate Apple CarPlay® or
Android Auto screen.
“Apple CarPlay®” (page 5-18)“Android AutoTM” (page 5-22)
STEERING WHEEL SWITCHES
(Type A) (if so equipped)
The steering wheel switches mainly control
the upper display (volume adjustment,
menu selection, voice recognition, Hands-
Free Phone).
<> (BACK)
Push this switch during a setting opera-
tion to return to the previous screen.

Tilt to select an item on the screen. Push
to enter the selected item.
Audio operations are possible by tilting
the switch.
“Steering wheel mounted audio
control (Type A)” (page 3-12)
2-6

Models with navigation system:
When this switch is pushed while a map
is displayed, the shortcut menu is shown
on the upper display.
“Shortcut menu” (page 2-13)
Models without navigation system:
When this switch is pushed when no
item is selected, the shortcut menu is
shown on the upper display.
“Shortcut menu” (page 2-13)
<-+> (Volume control)
Push to adjust the volume.
<> (TALK)
Push to use the Voice Recognition
System.
“Giving voice commands”
(page 7-2)
Pushing and holding this switch will
allow various operations depending on
the conditions.
- While using the Voice Recognition
System, exit the voice recognition ses-
sion.
“Giving voice commands”
(page 7-2)
- When Apple CarPlay® or Android
Auto is active, start a Siri® or Google Assistant session.
“Siri® operation” (page 5-19)“Google AssistantTMoperation”
(page 5-24)
- When your iPhone® is connected to
in-vehicle system via Bluetooth® with
Apple CarPlay® not used, Siri® Eyes
Free is activated.
“Siri® Eyes Free” (page 5-26)
- When the Voice Recognition System,
Apple CarPlay® and Android Auto is not
used with no Bluetooth® device con-
nected, the Bluetooth® connection
screen is displayed.
“Setting devices” (page 2-28)
<> (PHONE)
Push to display the Hands-Free Phone
operation screen.
When you receive a phone call, push this
switch to answer the call.
“4. Hands-Free Phone”
Pushing and holding this switch will
start a voice recognition session for
making a phone call.
STEERING WHEEL SWITCHES
(Type B) (if so equipped)
The steering wheel switches mainly control
the upper display (volume adjustment,
menu selection, voice recognition, Hands-
Free Phone).
<> (BACK)
Push this switch during a setting opera-
tion to return to the previous screen.

Tilt to select an item on the screen. Push
to enter the selected item.
Audio operations are possible by tilting
the switch.
“Steering wheel mounted audio
control (Type B)” (page 3-12)
2. Getting started
2-7

2. Getting started
When this switch is pushed while a map
is displayed, the shortcut menu is shown
on the upper display.
“Shortcut menu” (page 2-13)
<-+>(Volume control)
Push to adjust the volume.
<> (TALK)
Push to use the Voice Recognition
System.
“Giving voice commands”
(page 7-2)
Pushing and holding this switch will
allow various operations depending on
the conditions.
- While using the Voice Recognition
System, exit the voice recognition ses-
sion.
“Giving voice commands”
(page 7-2)
- When Apple CarPlay® or Android
Auto is active, start a Siri® or Google
Assistant session.
“Siri® operation” (page 5-19)“Google AssistantTMoperation”
(page 5-24)
- When your iPhone® is connected to
in-vehicle system via Bluetooth® with
Apple CarPlay® not used, Siri® Eyes Free is activated.
“Siri® Eyes Free” (page 5-26)
- When the Voice Recognition System,
Apple CarPlay® and Android Auto is not
used with no Bluetooth® device con-
nected, the Bluetooth® connection
screen is displayed.
“Setting devices” (page 2-28)
<> (PHONE)
Push to display the Hands-Free Phone
operation screen.
When you receive a phone call, push this
switch to answer the call.
“4. Hands-Free Phone”
Pushing and holding this switch will
start a voice recognition session for
making a phone call.
USB (Universal Serial Bus) CON-
NECTION PORTS AND AUX (aux-
iliary) INPUT JACK (if so equipped)
The vehicle is equipped with USB connection
ports and an AUX input jack. When con-
nected, the in-vehicle audio system can play
audio contents from the compatible device.
The USB connection ports and the AUX
input jack are located in the center console
box.
AUX (Auxiliary) input jack:
Connect an audio player that accepts a
1/8 in (3.5 mm) TRS connector (such as
an MP3 player etc.) to play music.
USB connection port:
Connect a compatible device to play
media such as an iPod® or a USB
memory device.
Connect an iPhone® or an Android
phone to use Apple CarPlay® or An-
droid Auto.
USB connection port (for USB Type-C
only):
Connect a compatible device to play
media such as an iPod® or a USB
memory device.
2-8