wheel INFINITI QX55 2022 Owner's Guide

2. After the tone sounds, speak a com-mand.
Use the following voice commands to dis-
play the previous destinations/start point
list:
“Previous Destinations”
SEARCHING FROM ADDRESS
BOOK
Locations frequently visited can be stored in
the Address Book and reused to set destina-
tions.
“Storing location” (page 6-44)
1. Push

6. Navigation (if so equipped)
INFO:
The system downloads the information
searched by Google via the TCU (Telematics
Control Unit). Use of INFINITI InTouch
TM
Services is dependent upon a valid subscrip-
tion and the telematics device being in
operative condition, as well as cellular con-
nectivity, navigation map data and GPS
satellite signal reception being available.
SETTING CITY CENTER
It is possible to set the center of a specified
city as a destination.
1. Push

.Touch [City] to enter the city name.
.Touch [1st Street] to enter the firststreet name. After finishing the entry,
touch [List]. A list screen is displayed.
Select the desired street name.
.After the first street information isentered, touch [2nd Street] to enter
the second street name. After finish-
ing the entry, touch [List]. A list
screen is displayed. Select the desired
street name.
5. Touch [OK].
6. The entire route is displayed on the upper display. Touch [Start] to start route
guidance.
Voice command
1. Push <
>located on the steering
wheel.
2. After the tone sounds, speak a com- mand.
Use the following voice command to set an
intersection as a destination:
“Intersection” (if so equipped)
SETTING BY PHONE NUMBER
If the phone number of a facility is registered
in the map data, it is possible to search for a
facility by entering the phone number.
INFO:
. If the area code of the specified tele-
phone number does not exist in the map
data, the system cannot search for the
location.
. Only the locations included in the data-
base in the map data can be searched for
by phone number. Residential phone
numbers cannot be used to search for a
location.
1. Push

5. Touch a preferred destination or way-point to replace the previously selected
destination or waypoint.
6. Touch [Calculate] to apply the change.
GUIDANCE SETTINGS
Various settings are available to customize the guidance information provided by the system.
1. Push

7. Voice recognition
VOICE RECOGNITION
USING VOICE RECOGNITION
SYSTEM
Initialization
When the ignition switch is in the ON or ACC
position, voice recognition is initialized.
When the initialization is complete, the
system is ready to accept voice commands.
If <
>on the steering wheel is pushed
before the initialization completes, the
display will show a message to wait until
the system is ready.
BEFORE STARTING
To get the best recognition performance
from voice recognition, observe the follow-
ing items.
. The interior of the vehicle should be as
quiet as possible. Close the windows to
eliminate the surrounding noises (traffic
noise, vibration sounds, etc.), which may
prevent the system from correctly re-
cognizing the voice commands.
. Wait until the tone sounds before speak-
ing a command. .
Speak in a natural conversational voice
without pausing between words.
. The system cannot recognize voice com-
mands spoken from passenger seats.
GIVING VOICE COMMANDS
1. Push <>on the steering wheel.
Example
2. A list of commands appears on the
screen, and the system provides the
voice menu prompt.
Available category commands are dis-
played on the left side of the screen.
Speak or touch a category command
from the category command list.
INFO:
.Some of the commands for eachcategory are shown on the right side
of the screen and they can also be spoken without selecting a category.
.After executing the category com-
mand, only the commands related to
the selected category can be recog-
nized.
3. After the tone sounds and the icon on the screen changes from
to,
speak a command. You can also select a
command by directly touching the
screen, pushing <
/OK>on the
steering wheel or on the INFINITI
controller.
INFO:
The Voice Recognition System will pause
its operation when no command is given
after a few prompts. To resume the
operation, push <
>on the steering
wheel.
4. Continue to follow the voice menu prompts and speak the voice commands
after the tone sounds until the preferred
operation is executed.
7-2

INFO:
To exit the Voice Recognition System, push
and hold <
>or <>on the steering
wheel.
Operating tips
. Speak a command after the tone.
. If the command is not recognized, the
system will prompt you to speak the
command again. Repeat the command in
a clear voice.
. Touch [
] on the touch screen or push
<> on the steering wheel or the
INFINITI controller to return to the
previous screen.
. To adjust the volume of the system
feedback, push <-
+>on the steering
wheel or turn while the
system is making an announcement.
. When setting a destination for route
guidance with some search methods,
such as POI, Intersection or City Center
search, the search area is automatically
set to the state/province where your
vehicle is located. Change state/pro-
vince to change the search area to
another state/province if necessary. Voice Prompt Interrupt:
In most cases, you can interrupt the voice
feedback to speak the next command by
pushing
<
>on the steering wheel. After
interrupting the system, wait for a tone
before speaking your command.
One Shot Call:
To use the system faster when making a call,
you may speak the second level command
skipping speaking the first level command.
For example, push <
>and say “Redial”
after the tone without first saying “Phone”.
For phone command operation:
. After the command “Call”, a name regis-
tered in the phonebook can be spoken
for recognition, while a phone number
can be spoken after the command “Dial”.
Names from the phonebook cannot be
spoken after the command “Dial”.
. The system has the function to read the
text messages out loud, but misreading
may occur in some cases.
. Even if nicknames such as “Mom” or
“Dad” are registered in the cellular
phone, the Voice Recognition System
recognizes only names. To have the system recognize the nicknames, register
the entries in the [Quick Dial] from the
Phone menu.
“Quick Dial” (page 4-13)
For navigation command operation:
. Depending on the area where the vehicle
is located (such as in Puerto Rico, Guam,
etc.), the system may not recognize the
general navigation commands.
. Points of Interest:
— The POI commands searches for Points of Interest registered in the
navigation system.
— When searching for POI, the search is conducted within the current state/
province or the state/province speci-
fied by “Change State” command. To
change the state/province, speak
“Change State” after the prompt
and then after the next prompt, speak
the name of the state/province for
which you wish to conduct the POI
search. The state/province will be
reset to the current state each time
the voice recognition session is re-
started.
7. Voice recognition
7-3

7. Voice recognition
1. Push<>on the steering wheel.
2. Wait for the indicator to change to
.
Speak “Phone”.
Example
3. Speak “Dial ”.
Example
4. The phone number recognized by the system is displayed on the screen. If the
number is correct, say “Dial”.
5. The system will make a phone call to the spoken phone number. Example 2 — Setting home as a destination
(if so equipped):
1. Push <
>on the steering wheel.
2. Wait for the indicator change to
.
Speak “Navigation”.
3. Speak “Go Home”. The navigation sys- tem will set home as a destination.
INFO:
. Location of home must be registered to
the Address Book prior to using this
command.
. The step of speaking “Navigation” can be
omitted.
Example 3 — Tuning station of FM:
1. Push <
>on the steering wheel. 2. Wait for the indicator to change to
.
Speak “Audio”.
3. Speak “Tune FM ”. The system will tune to the FM radio station and the
audio screen will be displayed.
7-6

8. Troubleshooting guide
SymptomPossible cause Possible solution
The system does not recognize the con-
nection of a cellular phone.
The system does not receive or make a call. The cellular phone is not compatible with the in-
vehicle Hands-Free Phone System.
Use a cellular phone compatible with the system. Visit
www.infinitiusa.com/bluetooth/ to check compat-
ibility.
The cellular phone is not connected. Check the registration procedure, and then register
the cellular phone again.
The phone operation is limited by the functions
(such as dial lock, etc.) of the registered cellular
phone. Remove any settings that are limiting use of the
cellular phone, and then perform registration again.
The other party cannot hear your voice.
The other party can hear your voice, but it
cracks or cuts out. Mute function is enabled.
Verify mute function is disabled.
The cellular phone is not connected. Check the registration procedure, and then register
the cellular phone again.
The fan speed of the heater/air conditioner is
too fast. Decrease the fan speed of the heater/air conditioner.
The ambient noise level is excessive. (For
example: heavy rain, construction sites, inside a
tunnel, oncoming vehicles, etc.) Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too
loud. Reduce the vehicle speed.
The incoming voice volume is too loud/soft. Adjust the volume using >or <-+>on
the steering wheel.
The outgoing voice volume is too loud/soft. Adjust the volume from volume adjustment screen.
“Volume and Beeps settings” (page 2-31)
The voice is cut out or noise is heard during
a call. The wireless Bluetooth® connection may be
disrupted depending on the location of the
cellular phone. Do not place the cellular phone in an area surrounded
by metal or far away from the in-vehicle Hands-Free
Phone System. Do not place a cellular phone close to
the seats or your body.
8-16

INFINITI INTOUCHTMSERVICES
(if so equipped)
Symptom Possible cause Possible solution
The system cannot connect
to the INFINITI InTouch
TM
Services Data Center. A subscription for the INFINITI In-
Touch
TMServices has not been estab-
lished. Sign up for a subscription to the INFINITI InTouch
TMServices. For details
about subscriptions, contact the INFINITI InTouchTMServices support line
at 1-855-444-7244.
“INFINITI InTouchTMServices features” (page 5-8)
The communication line is busy. Try again after a short period of time.
The vehicle is in a location where it is
difficult to receive radio waves. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display
shows that the vehicle is inside the communication area, the system can be
used.
TCU (Telematics Control Unit) is not
turned on. If the antenna icon does not show that the vehicle is inside the
communication area despite the fact that the vehicle is in that location,
contact the INFINITI InTouch
TMServices support line at 1-855-444-7244.“INFINITI InTouchTMServices features” (page 5-8)
Radio wave reception is not sufficient
for TCU (Telematics Control Unit) op-
eration. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display
shows that the vehicle is inside the communication area, the system can be
used.
Some of the items that are
displayed on the menu
screen cannot be selected. The vehicle is being driven and some
menu items are disabled.
Stop the vehicle in a safe location and apply the parking brake before
operating the menu screen items.
Some parts of the screen are
not displayed. The vehicle is being driven and some
menu items are disabled. Operate the system after stopping the vehicle in a safe location and applying
the parking brake.
The system does not an-
nounce information. The volume level is set to the minimum. Adjust the volume level by operating
>on the control panel or
<-+> on the steering wheel while the system is announcing information.
8. Troubleshooting guide
8-19

Apple CarPlay® performance decreases. For example, slow
connectivity or slow application functionality.
or
An error message appears when trying to access features of
Apple CarPlay®. A blank screen appears when trying to
access maps.Confirm you have a compatible iPhone®, a cellular connection and an active data plan.
Use an Apple LightningTMcable (Mfi certified) to connect your phone to the USB
connection port.
Phone’s performance or cellular connection. Disconnect and reconnect your phone.
Phone’s performance or cellular connection. Cycle phone power off/on to restart.
Cannot access Siri® using <
>on the steering wheel. The USB cable may not be properly connected. Disconnect and reconnect the USB
cable.
Siri® setting is not enabled on the phone. Turn on “Siri” on your phone.
Check that you are pushing and holding <
>instead of just pushing the switch to
initiate Siri® operation.
8. Troubleshooting guide
8-21