light INFINITI QX56 2004 Factory Service Manual

SQUEAK AND RATTLE TROUBLE DIAGNOSES
GW-5
C
D
E
F
G
H
J
K
L
MA
B
GW
Revision: August 20072004 QX56
SQUEAK AND RATTLE TROUBLE DIAGNOSESPFP:00000
Work FlowEIS0 02 UI
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer to GW-9, "
Diagnostic Worksheet" . This information is necessary to duplicate the
conditions that exist when the noise occurs.

The customer may not be able to provide a detailed description or the location of the noise. Attempt to
obtain all the facts and conditions that exist when the noise occurs (or does not occur).

If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer
is concerned about. This can be accomplished by test driving the vehicle with the customer.

After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.

Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard sur-
faces = higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping.

Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch
dependent on materials/often brought on by activity.

Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.

Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.

Tick—(Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.

Thump—(Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often brought on by activity.

Buzz—(Like a bumble bee)
Buzz characteristics include high frequency rattle/firm contact.

Often the degree of acceptable noise level will vary depending upon the person. A noise that you may
judge as acceptable may be very irritating to the customer.

Weather conditions, especially humidity and temperature, may have a great effect on noise level.
SBT 8 42

GW-6
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Revision: August 20072004 QX56
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.

Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.

If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area.To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:

removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be bro-
ken or lost during the repair, resulting in the creation of new noise.

tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.

feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.

placing a piece of paper between components that you suspect are causing the noise.

looking for loose components and contact marks.
Refer to GW-7, "
Generic Squeak and Rattle Troubleshooting" .
REPAIR THE CAUSE

If the cause is a loose component, tighten the component securely.

If the cause is insufficient clearance between components:
–separate components by repositioning or loosening and retightening the component, if possible.
–insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through your authorized NISSAN
Parts Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100×135 mm (3.94×5.31 in)/76884-71L01: 60×85 mm (2.36×3.35 in)/76884-71L02: 15×25
mm (0.59×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50×50 mm (1.97×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50×50 mm (1.97×1.97 in)
INSULATOR (Light foam block)

SQUEAK AND RATTLE TROUBLE DIAGNOSES
GW-7
C
D
E
F
G
H
J
K
L
MA
B
GW
Revision: August 20072004 QX56
80845-71L00: 30 mm (1.18 in) thick, 30×50 mm (1.18×1.97 in)
FELT CLOTH TAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15×25 mm (0.59×0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll. The following mate-
rials not found in the kit can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used instead of UHMW tape that will be visible or not fit.
Note: Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingEIS002UJ
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicone spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or rattle. If you saturate the area with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.

GW-8
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Revision: August 20072004 QX56
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid bumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) caus-
ing the noise.
SUNROOF/HEADLINER
Noises in the sunroof/headliner area can often be traced to one of the following:
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sun visor shaft shaking in the holder
3. Front or rear windshield touching headliner and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
OVERHEAD CONSOLE (FRONT AND REAR)
Overhead console noises are often caused by the console panel clips not being engaged correctly. Most of
these incidents are repaired by pushing up on the console at the clip locations until the clips engage.
In addition look for:
1. Loose harness or harness connectors.
2. Front console map/reading lamp lense loose.
3. Loose screws at console attachment points.
SEATS
When isolating seat noise it's important to note the position the seat is in and the load placed on the seat when
the noise is present. These conditions should be duplicated when verifying and isolating the cause of the
noise.
Cause of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of these incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.

GW-70
FRONT DOOR GLASS AND REGULATOR
Revision: August 20072004 QX56
FRONT DOOR GLASS REGULATOR
Removal
1. Remove the front door speaker. Refer to AV- 4 5 , "Removal and Installation of Front Door Speaker" .
2. Remove the hole cover over rear door glass bolt.
3. Temporarily reconnect the power window switch to the door harness.
4. Operate the power window main switch to raise/lower the door glass until the door glass bolts can be
seen.
5. Remove the inside seal.
6. Remove the door glass bolts.
7. Raise the front door glass and hold it in place with suitable tool
(A).
8. Disconnect the harness connector from the regulator assembly.
9. Remove the bolts and the regulator assembly.
Inspection After Removal
Check the regulator assembly for the following items. If a malfunc-
tion is detected, replace or grease it.

Wire wear

Regulator deformation

Grease condition for each sliding part
The arrows in the figure show the application points of the body
grease.
Disassembly
Remove the regulator motor from the regulator assembly.
Installation
1. Install the regulator assembly. Refer to GW-69, "Removal and Installation" .
2. Connect the harness connector to the regulator assembly.
3. Align the door glass and install the door glass bolts.
4. Reset the limit switch. Refer to GW-71, "
Setting of Limit Switch" .
5. Install front door speaker. Refer to AV- 4 5 , "
Removal and Installation of Front Door Speaker" .
FITTING INSPECTION AND SETTING AFTER INSTALLATION
Fitting

Check that the door glass is securely fit into the door glass run groove.

Lower the door glass slightly [approximately 10 to 20 mm (0.39 to 0.79 in)] and check that the clearance to
the sash is parallel. If the clearance between the glass and sash is not parallel, loosen the regulator bolts,
guide rail bolts, and door glass and guide rail bolts to correct the door glass position.
WIIA0767E
LIIA0670E
Door glass bolts : 6.1 N·m (0.62 kg-m, 54 in-lb)

GW-74
REAR DOOR GLASS AND REGULATOR
Revision: August 20072004 QX56
Inspection after removal
Check the regulator assembly for the following items. If a malfunction is detected, replace or grease it.

Gear wear

Regulator deformation

Spring damage

Grease condition for each sliding part
Installation
1. Connect the harness connector to the regulator assembly and
install the regulator and guide channel.
2. Install the door glass from outside to ensure that it is in both the
front and rear glass channels. Tighten door glass bolts to the
specified torque.
3. Install the inside seal.
4. Install the rear door finisher. Refer to EI-32, "
Rear Door" .
Fitting Inspection After Installation

Check that the door glass is securely fit into the glass run groove.

Lower the door glass slightly [approximately 10 to 20 mm (0.39 to 0.79 in)], and check that the clearance
to the sash is parallel. If the clearance between the glass and sash is not parallel, loosen the regulator
bolts, guide rail bolts, and glass and carrier plate bolts to correct the glass position.
SIIA0291E
Door glass bolts : 6.1 N·m (0.62 kg-m, 54 in-lb)
SIIA0290E

GW-88
REAR WINDOW DEFOGGER
Revision: August 20072004 QX56
Passenger side door mirror defogger does not operate. 1. Passenger side door mirror defogger circuit checkGW-95
Rear window defogger switch does not light, and rear win-
dow defogger is not displayed on the display.
But rear window defogger operates. 1. Rear window defogger signal checkGW-96
Symptom Diagnoses / Service procedure Refer to page

REAR WINDOW DEFOGGER
GW-97
C
D
E
F
G
H
J
K
L
MA
B
GW
Revision: August 20072004 QX56
3. If a filament is burned out, circuit tester registers 0 or battery
voltage.
4. To locate burned out point, move probe to left and right along fil-
ament. Test needle will swing abruptly when probe passes the
point.
Filament RepairEIS002W8
REPAIR EQUIPMENT

Conductive silver composition (DuPont No. 4817 or equivalent)

Ruler 30 cm (11.8 in) long

Drawing pen

Heat gun

Alcohol

Cloth
REPAIRING PROCEDURE
1. Wipe broken heat wire and its surrounding area clean with a
cloth dampened in alcohol.
2. Apply a small amount of conductive silver composition to tip of
drawing pen.
Shake silver composition container before use.
3. Place ruler on glass along broken line. Deposit conductive silver
composition on break with drawing pen. Slightly overlap existing
heat wire on both sides [preferably 5 mm (0.20 in)] of the break.
4. After repair has been completed, check repaired wire for conti-
nuity. This check should be conducted 10 minutes after silver
composition is deposited.
Do not touch repaired area while test is being conducted.
SEL265
PIIA0215E
SEL012D

IDX-3
A
C
D
E
F
G
H
I
J
K
L B
IDX
ALPHABETICAL INDEX
Brake lines and cables inspection ..................... MA-27
Brake master cylinder ....................................... BR-15
Brake switch .................................................... EC-551
BRK/SW - Wiring diagram ............................... EC-552
Bulb specifications ........................................... LT-170
Bumper, front ...................................................... EI-13
Bumper, rear ....................................................... EI-15
C
Cabin air filter .................................................... MA-20
Camshaft ........................................................... EM-43
Camshaft inspection .......................................... EM-47
Camshaft position sensor (PHASE) ................ EC-261
CAN - Wiring diagram EC-136, LAN-18, LAN-52, LAN-
92, LAN-128
CAN (Controller Area Network) .. WT-9, BRC-10, LAN-
16, LAN-50, LAN-90, LAN-126
CAN communication . EC-31, EC-135, AT-103, WT-9,
BRC-10
, LAN-16, LAN-50, LAN-90, LAN-126
Canister-See EVAP canister ........................... EC-636
Center case (Transfer) ..................................... TF-113
CHARGE - Wiring diagram ............................... SC-18
Charging system ............................................... SC-17
Chassis and body maintenance ........................ MA-20
Chassis and body maintenanceSchedule 1 ........ MA-7
Chassis and body maintenanceSchedule 2 ........ MA-9
CHIME - Wiring diagram ..................................... DI-46
Circuit breaker ................................................... PG-67
Clock ................................................................... DI-70
CLOCK - Wiring diagram .................................... DI-70
Closed loop control ........................................... EC-27
Closed loop control (Bank 1) ........................... EC-407
Closed loop control (Bank 2) ........................... EC-407
Clutch drum (Transfer) ..................................... TF-116
Clutch force release limit adjustment ................. TF-42
Clutch pressure switch (Transfer) ...................... TF-95
Coil spring (front) ............................................. FSU-10
Collision diagnosis .......................................... SRS-60
Combination lamp, front, removal and installation . LT-
33
Combination lamp, rear, removal and installation .. LT-
122
Combination meter ................................................ DI-5
Combination switch ............................................ LT-97
COMBSW - Wiring diagram ............................... LT-97
COMM - Wiring diagram ................................... AV-87
COMPAS - Wiring diagram ................................. DI-27
Compass ............................................................. DI-26
Component Location (auto A/C) ...................... ATC-37
Compressor clutch removal and installation . ATC-167
Compressor mounting ................................... ATC-166
Compressor precaution ................................... ATC-11
Compressor special service tool ..................... ATC-14
Condenser ..................................................... ATC-173
Connecting rod .................................................. EM-91
Connecting rod bearing clearance .................... EM-91
Connecting rod bushing clearance .................... EM-91
Console box - See Instrument panel ................... IP-10
Console box lamp ............................................. LT-152
CONSULT for all-mode 4WD ............................. TF-31
CONSULT for VDC ......................................... BRC-28
CONSULT-II for engine ................................... EC-103
Control units (terminal arrangement) ................. PG-71
Control valve (A/T) ............................................. AT-37
Control valve (Transfer) .................................... TF-119
Controller Area Network (CAN) . WT-9, BRC-10, LAN-
16, LAN-50, LAN-90, LAN-126
Converter housing installation ............ AT-257, AT-260
COOL/F - Wiring diagram ................................ EC-413
Coolant mixture ratio ......................................... MA-11
Coolant replacement ......................................... MA-12
Cooling circuit (engine) ........................................ CO-6
Cooling fan ........................................................ CO-13
Cooling fan control ........................................... EC-410
Cooling fan motor ............................................ EC-419
Cooling unit (A/C evaporator) ....... ATC-144, ATC-175
Corrosion protection ......................................... BL-167
Crankcase ventilation system - See Positive crankcase
ventilation ........................................................ EC-645
Crankshaft ......................................................... EM-74
Crankshaft position sensor (POS) ................... EC-255
Crash zone sensor .......................................... SRS-55
Cylinder block .................................................... EM-73
Cylinder block boring ......................................... EM-94
D
D/LOCK - Wiring diagram ................................... BL-20
Data link connector .......................................... EC-105
Daytime light system .......................................... LT-34
Daytime running light - See Daytime light system .. LT-
34
DEF - Wiring diagram ....................................... GW-82
Diagnosis sensor unit ...................................... SRS-58
Diagnostic trouble code (DTC) .......................... EC-53
Diagnostic trouble code (DTC) for OBD system .. EC-8
Diagnostic trouble code (DTC) inspection priority chart
EC-76
Differential carrier assembly ............................ RFD-11
Differential carrier disassembly ....................... RFD-13
Differential gear oil replacement ........................ MA-25
Dimensions ......................................................... GI-49
Direct clutch solenoid valve ................ AT-157, AT-160
Display and amp.assembly .............................. ATC-60
Display Control Unit ......................................... AV-158
Dome light - See Interior lamp .......................... LT-129
Door glass .......................................... GW-69, GW-72
Door lock .......................................................... BL-132
Door mirror lamp ............................................... LT-129
Door trim .............................................................. EI-31
Door, front ........................................... BL-129, GW-69
Door, rear ........................................... BL-129, GW-72
Drive belt ........................................................... EM-12
Drive chain (Transfer) ....................................... TF-115
Drive pinion diff. inspection .............................. RFD-12
Drive pinion height ........................................... RFD-17
Drive shaft (rear) ................................................ RAX-7

IP-4
SQUEAK AND RATTLE TROUBLE DIAGNOSIS
Revision: August 20072004 QX56
SQUEAK AND RATTLE TROUBLE DIAGNOSISPFP:00000
Work FlowEIS002XR
CUSTOMER INTERVIEW
Interview the customer, if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer to IP-8, "
Diagnostic Worksheet" . This information is necessary to duplicate the
conditions that exist when the noise occurs.

The customer may not be able to provide a detailed description or the location of the noise. Attempt to
obtain all the facts and conditions that exist when the noise occurs (or does not occur).

If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer
is concerned about. This can be accomplished by test driving the vehicle with the customer.

After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
–Squeak — (Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard sur-
faces = higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping.
–Creak — (Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch
dependent on materials/often brought on by activity.
–Rattle — (Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
–Knock — (Like a knock on a door)
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.
–Tick — (Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.
–Thump — (Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often brought on by activity.
–Buzz — (Like a bumblebee)
Buzz characteristics include high frequency rattle/firm contact.

Often the degree of acceptable noise level will vary depending upon the person. A noise that you may
judge as acceptable may be very irritating to the customer.

Weather conditions, especially humidity and temperature, may have a great effect on noise level.
SBT 8 42