Screen is off INFINITI QX60 2018 Infiniti Connection

6. Navigation (if so equipped)
INFO:
. When a waypoint has been set on the
route, the system will search for only one
route, even if route recalculation is
performed.
. When the vehicle deviates from the
suggested route, the route from the
current location to the destination is
automatically searched again by the
Auto Reroute function.
“Route settings” (page 6-45)
SEARCHING FOR DETOUR
ROUTE USING TRAFFIC INFOR-
MATION
There are two methods for setting a detour
route: A detour route setting taking traffic
information into consideration and a detour
route setting specifying the distance.
Traffic information based detour
When a serious traffic event occurs on the
route, or if the system finds a faster route, a
detour alert will be displayed automatically.
If the automatic alert is not noticed, a detour
can also be searched for manually.
1. Display the Navigation menu screen.
“Displaying operation screen” (page 2-14)
2. Touch [Route Menu].
3. Touch [Detour].
4. Touch [Traffic Detour].
5. When the detour search is successful, detailed information about the detour
route and the comparison screen of the
two routes are displayed.
Original route (blue)
Detour route (purple)
The change of distance and esti-
mated travel time to destination
when the detour route is taken.
6. To accept the suggested detour route, touch [Yes].
INFO:
. If no route is set, or [Use Traffic Info] is
turned off, this function cannot be
operated.
. If a detour route is not selected and no
further action is performed, the detour
route will be automatically canceled.
. The detour suggestion can be retrieved
even after the message disappears by
manually selecting [Traffic Detour]. The
system will then search for the detour
again and will suggest a detour if one is
available at that time.
. Without a subscription to SiriusXM
Traffic, it will not be possible to receive
traffic detour information or apply set-
tings for functions related to traffic
information. A message appears when a
related menu item is selected.
“Notes on SiriusXM Traffic infor-
mation” (page 5-14)
Specified distance based detour
To detour from the suggested route, a route
detouring for a specified distance can be
calculated.
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6. Navigation (if so equipped)
[Other Settings]
Setting itemAction
[Small Step Zoom With Dial] Sets the free zoom function on or off. It is possible to adjust the scale in smaller steps than with normal scale adjustment.
[Map Scrolling Information] Information about the location, on which the center of the cross pointer is placed by scrolling on the map, can be set to be displayed.
“Displaying map scrolling information” (page 6-14)
[Customize Nearby Places] Item List
Customize the five nearby categories to show the categories that you frequently use.
[Restore Default Settings] Reset the five nearby categories that you have set.
[Tracking Dots Displayed on
Map] [Show Tracking Dots on
Map]Displays a stored tracked route on the map.
[Dist. Between Tracking
Dots] Select tracking dot interval.
[Delete Track to Current
Location] Deletes the stored tracked route.
[Adjust Current Location] If the vehicle icon indicating the current vehicle location is not in the correct position, the
location of the vehicle icon on the map screen can be adjusted.
[Reset Settings]
This resets various settings (display, volume level, etc.) to the default settings.
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*When the vehicle is traveling on a road
with repeating S-shaped curves.
*When the vehicle is on a loop bridge.
*When the vehicle is on a snow-covered
or unpaved road.
*When repeatedly turning left or right, or
driving in zigzags.
*When the vehicle is rotated on a parking
lot turntable while the ignition switch is
off.
*When driving on a road not displayed on
the map screen or a road that has been
changed due to additional construction
or other reasons.
6. Navigation (if so equipped)
6-61

INFO:
To cancel a voice command, push and hold
<
>.
You can interrupt the voice prompt at any
time by pushing <
>.
Operating tips
.Speak a command after the tone.
. If the command is not accepted, the
system announces, “Please say again”.
Repeat the command in a clear voice.
. Push <
BACK>/<>or <>on the
steering wheel (if so equipped) once to
return to the previous screen.
. Voice commands spoken from the pas-
senger seat cannot be recognized.
. When <
>on the steering wheel is
pushed while the air conditioner is set to
the Auto mode, the system controls the
air conditioner fan speed in order to
improve Voice Recognition performance.
When the air conditioner is set to the
manual mode, the fan speed does not
change. The accuracy of Voice Recogni-
tion may be affected depending on the
fan speed and the air direction. .
To skip the voice guidance function and
give the command immediately, push
<
>on the steering wheel to interrupt
the system. Remember to speak after the
tone.
. To cancel the command, push and hold
<
>on the steering wheel.
. Push <
>on the steering wheel to stop
the voice prompt and give the command
at once. Remember to wait for the tone
before speaking.
. To adjust the volume of the system
feedback, push <+>/<->/<
>on the
steering wheel or use /
> on the audio system while
the system is making an announcement.
. Models with navigation system:
For searching with Street Address, Point
of Interest and City Center, the search-
ing area is automatically set to the state
where your vehicle is located. Use
Change State/Province to change the
search area to another state if necessary.
“Changing region” (page 6-15)
How to see voice command screen
1. Push <>to display the first screen of
the voice command list.
2. Speak a command or select an item from the voice command list. The second
screen is displayed.
3. Speak a command. The list screen is displayed.
4. Speak preferred number from the list to perform operation.
INFO:
. The voice commands can be spoken one
at a time following prompts step by step
or the command can be spoken succes-
sively in one step.
7. Voice Recognition
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7. Voice Recognition
VOICE RECOGNITION SETTINGS
The Voice Recognition functions can be set.
1. Display the Settings menu screen.
“Displaying operation screen”
(page 2-14)
2. Touch [Voice Recognition].
3. Touch the item you would like to set.
Available settings
. [Minimize Voice Feedback]:
Sets the Minimize Voice Feedback func-
tion ON (short feedback) or OFF (long
feedback).
. [Audio Device Setting]:
Select an audio device to be operated via
the Voice Recognition System from the
audio devices connected to the USB
connectors. A device with an indicator
light illuminated can be operated with
the Voice Recognition System.
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8. Troubleshooting guide
SymptomPossible cause Possible solution
The screen turns blue or an error message is
displayed. A system malfunction has occurred.
It is recommended you visit an INFINITI retailer
for inspecting.
The SD card is not inserted into the slot
correctly (models with navigation system). If the SD card containing map data is acciden-
tally removed, after reinserting the SD card
containing map data into the slot, place the
ignition switch in the OFF position and then
place back in the ON position again.
No image is displayed. The brightness is at the lowest setting. Adjust the brightness of the display.
“Screen settings” (page 2-26)
The display is turned off. Push and hold >//
<> to turn on the display.
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8. Troubleshooting guide
SymptomPossible cause Possible solution
Playback stops. The Bluetooth® streaming audio device is not
compatible with the in-vehicle audio system. Visit www.infinitiusa.com/bluetooth/ to search
for a recommended Bluetooth® streaming audio
device.
A cellular phone is connected. This is not a malfunction.
Sound may cut out when a Bluetooth®
streaming audio device is operated. Select the Bluetooth® streaming audio mode,
and then operate a function on the vehicle’s
display screen.
“Selecting audio source” (page 3-19)
Audio operation cannot be performed. A Bluetooth® streaming audio device that does not support audio operations is in use.This is not a malfunction.
Refer to the Owner’s Manual of the Bluetooth®
streaming audio device.
An error occurs when connecting to a Blue-
tooth® streaming audio profile. Turn the power source of the Bluetooth®
streaming audio player off and on, and then
resume connection with the system.
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NAVIGATION (if so equipped)
BASIC OPERATIONS
Symptom Possible cause Possible solution
No voice guidance is available.
or
The volume is too high or too low. The volume is not set correctly, or it is turned off. Adjust the volume of voice guidance.
Voice guidance is not provided for certain
streets (roads displayed in gray).
This is not a malfunction.
No map is displayed on the screen. A screen other than a map screen is displayed. Push

8. Troubleshooting guide
VEHICLE ICON
SymptomPossible cause Possible solution
Names of roads and locations differ
between Plan View and Birdview™. This is because the quantity of the displayed information is
reduced so that the screen does not become too cluttered.
There is also a chance that names of the roads or locations
may be displayed multiple times, and the names appearing
on the screen may be different because of a processing
procedure. This is not a malfunction.
The vehicle icon is not displayed in the
correct position. The vehicle was transported after the ignition switch was
pushed off, for example, by a ferry or car transporter. Drive the vehicle for a period of time on a road
where GPS signals can be received.
The position and direction of the vehicle icon may be
incorrect depending on the driving environments and the
levels of positioning accuracy of the navigation system. This is not a malfunction. Drive the vehicle for
a period of time to automatically correct the
position and direction of the vehicle icon.
“Current vehicle location” (page 6-59)
When the vehicle is traveling on a new
road, the vehicle icon is located on
another road nearby. Because the new road is not stored in the map data, the
system automatically places the vehicle icon on the nearest
road available. Updated road information will be included in
the next version of the map data.
The screen does not switch to the
nighttime screen even after turning on
the headlights. The daytime screen was set the last time the headlights
were turned on.
Set the screen to the nighttime screen mode
using
>//<>
when turning on the headlights.
“Screen settings” (page 2-26)
The map does not scroll even when the
vehicle is moving. The current location map screen is not displayed. Push

8. Troubleshooting guide
INFINITI INTOUCHTMSERVICES (if so equipped)
SymptomPossible cause Possible solution
The system cannot connect
to the Infiniti InTouch
TM
Services Data Center. A subscription for the Infiniti InTouch
TM
Services has not been established.
Sign up for a subscription to the Infiniti InTouch
TMServices. For details
about subscriptions, contact the Infiniti InTouchTMServices support line at
1-855-444-7244.
The communication line is busy. Try again after a short period of time.
The vehicle is in a location where it is
difficult to receive radio waves. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display
shows that the vehicle is inside the communication area, the system can be
used.
TCU (Telematics Control Unit) is not
turned on. If the icon does not show that the vehicle is inside the communication area
despite the fact that the vehicle is in that location, contact the Infiniti
InTouch
TMServices support line at 1-855-444-7244.
Radio wave reception is not sufficient
for TCU (Telematics Control Unit) op-
eration. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display
shows that the vehicle is inside the communication area, the system can be
used.
Some of the items that are
displayed on the menu
screen cannot be selected. The vehicle is being driven and some
menu items are disabled.
When the vehicle is being driven, stop the vehicle in a safe location and apply
the parking brake before operating the functions.
Some parts of the screen are
not displayed. The vehicle is being driven and some
menu items are disabled. Operate the system after stopping the vehicle in a safe location and applying
the parking brake.
The system does not an-
nounce information. The volume level is set to the minimum. Adjust the volume level by operating
/ >located
on the audio system or <+>/<->/<>on the steering wheel while the
system is announcing information.
8-26