INFINITI QX60 2018 Warranty Information Booklet
Manufacturer: INFINITI, Model Year: 2018, Model line: QX60, Model: INFINITI QX60 2018Pages: 60, PDF Size: 0.24 MB
Page 21 of 60

18SEAT BELT LIMITED WARRANTY
WHO IS THE WARRANTOR
Infiniti1 warrants all parts of your 2018 Infiniti 
vehicle seat belt system supplied by Infiniti.
WHAT IS COVERED AND FOR HOW 
LONG
This warranty covers any seat belt or related 
component, supplied by Infiniti for use on 
Infiniti vehicles, that fails to function properly 
during normal use within ten (10) years of the 
date the vehicle is delivered to the first retail 
buyer or put into service, whichever is earlier. 
Warranty repairs are free of charge for parts 
and labor.
WHAT IS NOT COVERED
•• Damage or failure due to misuse, alteration,  accident or collision damage. (Proper use is 
outlined in your Owner’s Manual.)
•• Color fading, spotting or other cosmetic items when the belt is otherwise functioning 
properly.
•• Airbags and related electronic control systems which are covered by the 
Powertrain warranty.
OBTAINING WARRANTY SERVICE
You must take the vehicle to an authorized 
Infiniti retailer in the United States or Canada 
during regular business hours at your expense 
in order to obtain warranty service. The names 
and addresses of authorized Infiniti retailers 
are listed in telephone directories. LIMITATION OF WARRANTIES AND 
OTHER WARRANTY TERMS AND 
STATE LAW RIGHTS EXTRA EXPENSES 
- LIMITATIONS OF DAMAGES THIS 
WARRANTY DOES NOT COVER 
INCIDENTAL OR CONSEQUENTIAL 
DAMAGES SUCH AS LOSS OF THE USE 
OF THE VEHICLE, INCONVENIENCE OR 
COMMERCIAL LOSS. 
ANY IMPLIED WARRANTY OF 
MERCHANTABILITY AND FITNESS FOR 
A PARTICULAR PURPOSE SHALL BE 
LIMITED TO THE DURATION OF THIS 
WRITTEN WARRANTY.
Some states do not allow the exclusion or 
limitation of incidental or consequential 
damages or limitations on how long an 
implied warranty lasts, so the above 
limitations or exclusions may not apply to 
you. This warranty gives you specific legal 
rights, and you may also have other rights 
which vary from state to state. 
Infiniti does not authorize any person to 
create for it any other warranty, obligation 
or liability in connection with this vehicle.
1 Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003, which d
istributes Infiniti vehicles in the United States. 
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19
WHAT IS COVERED
Infiniti2 warrants to correct defects in 
materials or workmanship in all genuine 
Infiniti replacement parts, and Genuine Infiniti 
accessories, distributed by Infiniti division 
of Nissan North America, Inc. in the United 
States, installed and used on Infiniti (if an 
appropriate use and application of the part or 
accessory) vehicles only, except as described 
under the caption below, “WHAT IS NOT 
COVERED.”
This warranty covers any repairs needed to 
correct defects in materials or workmanship. 
Bedliners will be repaired to commercially 
accepted standards subject to the conditions 
and limitations listed in “WHAT IS NOT 
COVERED.”
HOW LONG IS THE WARRANTY
Except for replacement audio components, 
this warranty is for 12 months or 12,000 
miles from the date of installation or purchase, 
whichever is earlier. However, the warranty 
on Genuine Infiniti replacement parts, and 
Genuine Infiniti accessories installed in an 
Infiniti vehicle while the vehicle is covered by 
a Infiniti warranty, which would have covered 
the part had it been installed in the vehicle at 
manufacture will not end before the end of 
that warranty.
REPLACEMENT AUDIO 
COMPONENTS
A replacement Radio, Tape Deck, Amplifier, 
Navigation, Bluetooth, control unit, or 
Compact Disc Player/Auto Changer supplied 
by Infiniti is covered for 12 months from the 
time of installation or the balance of the 
Basic Vehicle Warranty as it applies to audio 
components, whichever is greater. LIMITATION OF WARRANTIES AND 
OTHER
WARRANTY TERMS AND STATE LAW 
RIGHTS EXTRA EXPENSES - LIMITATIONS 
OF DAMAGES
This warranty does not cover incidental 
or consequential damages such as loss of 
the use of the vehicle, inconvenience or 
commercial loss. ANY IMPLIED WARRANTY 
OF MERCHANTABILITY AND FITNESS 
FOR A PARTICULAR PURPOSE SHALL 
BE LIMITED TO THE DURATION OF THIS 
WRITTEN WARRANTY.
Some states do not allow the exclusion or 
limitation of incidental or consequential 
damages or limitations on how long an 
implied warranty lasts, so the above 
limitations or exclusions may not apply to 
you. This warranty gives you specific legal 
rights, and you may also have other rights, 
which vary from state to state. 
Infiniti does not authorize any person to 
create for it any other warranty, obligation 
or liability in connection with this vehicle.
LIMITED WARRANTY ON GENUINE INFINITI REPLACEMENT PARTS AND GENUINE 
INFINITI ACCESSORIES¹
1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date 
of purchase.
2 Infiniti indicates Infiniti Division of Nissan North American, Inc., P.O. Box 685003, Franklin, TN 37068-5003 , which distributes and provides consumer services for Infiniti vehicles in the United States.
(Continued on next page) 
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20LIMITED WARRANTY ON GENUINE INFINITI REPLACEMENT PARTS AND GENUINEINFINITI ACCESSORIES¹
WHAT IS NOT COVERED
This warranty does not cover:
1.  Tires or batteries. These items are covered by 
separate warranties.
2.   Normal maintenance service and parts 
replacement as outlined in the maintenance 
schedule of your Owner’s Manual.
3. Damage or failures of parts resulting from:
•• Misuse (your Owner’s Manual is your  guide to proper use).
•• Accident, theft, fire, driving through water resulting in engine water ingestion.
•• Chemical fallout, tree sap, salt, sand, hail, flood or other environmental conditions
•• Modification or improper repair of the part or of the vehicle in which the part is 
installed.
•• Use of parts not equivalent in quality or design to parts supplied by Infiniti.
•• Lack of performance of required maintenance services as outlined in your 
Owner’s Manual.
•• Use of improper or dirty fuel, fluids or lubricants.
•• Normal wear and tear, including dings, dents, chips or scratches. 4.  
Salvage Title. This warranty does not cover 
damage, failures or corrosion to any Infiniti 
replacement part, or Genuine Infiniti or 
Infiniti Accessory, installed in the vehicle, if 
the vehicle is issued a “salvage” or similar 
title including, but not limited to junk, scrap, 
rebuilt, or flooded titles, under any state’s 
law. This exclusion does not extend to new 
Genuine Infiniti replacement parts, Genuine 
Infiniti accessories, or Infiniti Performance 
Parts installed in/on an Infiniti vehicle after 
the issuance of a "salvage" or similar title. 
5.   Infiniti Performance Parts sold through 
Infiniti/Nissan Motorsports Group are 
sold "AS IS" without warranties, express or 
implied unless expressly prohibited from 
doing so by applicable law, in which case the 
warranty provided is the minimum required 
by law.
WHAT YOU MUST DO
In order to obtain warranty service you must 
deliver the warranted part or accessory, or 
the vehicles, on which the part or accessory 
is installed, to an authorized Infiniti retailer in 
the United States or Canada at your expense 
with proof of purchase (parts invoice or service 
repair order from an authorized Infiniti retailer). 
The names and addresses of authorized Infiniti 
retailers are listed in telephone directories.  You must also pay for labor charges to remove 
and replace the part or accessory if it was 
not originally installed on your vehicle by an 
authorized Infiniti retailer.
WHAT INFINITI WILL DO
If the part or accessory to be repaired was 
originally installed by an authorized Infiniti 
retailer, it will be removed and reinstalled 
after repair at no charge for parts and labor. 
If the part or accessory was not installed 
by an authorized Infiniti retailer, the part or 
accessory will be repaired or exchanged only. 
Any needed parts replacement will be made 
using Genuine Infiniti or Infiniti approved new 
or remanufactured parts. Infiniti reserves the 
right to make changes at any time, without 
notice, to production and service parts in their 
specifications, colors, and materials, including 
those used in connection with warranty 
repairs. For this reason, when approved by 
Infiniti and at Infiniti’s discretion, functionally 
equivalent replacement parts may be used that 
do not exactly match the original production 
part.
1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date 
of purchase. 
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21
Infiniti2 warrants to the Original Repairing 
Vehicle Owner and subsequent owners of 
the vehicle that Infiniti will either repair or 
replace the Genuine Infiniti Outer Sheet 
Metal Replacement Panels you install or have 
installed on your Infiniti vehicle should the 
purchased panels develop inside out rust-
through corrosion perforation. Replacement 
sheet metal panels must be installed on 
vehicles owned and operated in the United 
States and Canada.
Infiniti warrants that the replacement and 
refinishing of panels will be carried out at no 
cost subject to the limitations and exclusions 
listed below under the heading WHAT IS NOT 
COVERED.
WHAT NOT COVERED
This warranty becomes void when damage 
results from:
1.  Accidents, collision, faulty installation, or any  alteration to the panel, panels, or vehicle that 
could be reasonably expected to affect the 
performance of the covered panel.
2.   Environmental conditions, such as hail, 
lightning, or acid rain.
3.   Vehicle neglect, abuse, or use of the vehicle 
for unintended purposes. 4.  
Stone chips, scratches, or other paint 
damage that lead to surface rust damage.
5.   Cleaning and polishing chemicals, and 
solvents, including improper undercoating, or 
other rust prevention materials.
WHAT YOU MUST DO
The purchaser must present the original 
receipts and/or repair orders to an Infiniti 
retailer in order to invoke this warranty.
The retailer will then validate and verify 
warranty coverage prior to authorization for 
replacement or repair of the panels.
WHAT INFINITI WILL DO
Infiniti will pay for the cost of the repair, 
including parts, labor, paint, and supplies 
necessary to repair or replace and refinish the 
panels purchased.
The repair may be completed at an authorized 
Infiniti retailer’s collision repair shop or an 
independent collision repair shop that will 
install Genuine Infiniti replacement parts. 
Whether an Infiniti retailer collision repair shop 
or independent collision repair shop completes 
the repair, only authorized Infiniti retailer 
personnel or authorized Infiniti personnel can 
approve a repair or replacement under this 
warranty. LIMITATION OF WARRANTIES AND 
OTHER
WARRANTY TERMS AND STATE LAW 
RIGHTS EXTRA EXPENSES - LIMITATIONS 
OF DAMAGES
This warranty does not cover incidental 
or consequential damages such as loss of 
the use of the vehicle, inconvenience or 
commercial loss. 
ANY IMPLIED WARRANTY OF 
MERCHANTABILITY AND FITNESS FOR 
A PARTICULAR PURPOSE SHALL BE 
LIMITED TO THE DURATION OF THIS 
WRITTEN WARRANTY.
Some states do not allow the exclusion or 
limitation of incidental or consequential 
damages or limitations on how long an 
implied warranty lasts, so the above 
limitations or exclusions may not apply to 
you. This warranty gives you specific legal 
rights, and you may also have other rights 
which vary from state to state. 
Infiniti does not authorize any person to 
create for it any other warranty, obligation 
or liability in connection with this vehicle.
1 Actual warranty is provided by the dealer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date of 
purchase.
2 For purposes of this warranty, Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003, which distributes Infiniti vehicles in the United States.
(Continued on next page)
INFINITI LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY¹ 
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WHAT IS COVERED?
Infiniti2 warrants your Genuine Infiniti 
Replacement Battery as described below 
except as stated under “What is not covered?”
This warranty covers defects in materials and 
workmanship.
HOW LONG IS THE WARRANTY 
AND WHAT WILL INFINITI DO
If your battery becomes unserviceable within 
the first 24 months of service Infiniti will 
replace your battery, including labor, without 
charge, providing the battery was originally 
installed in your vehicle by an authorized 
Infiniti retailer.
If the battery becomes unserviceable after 
24 months of use, Infiniti will provide a 
replacement battery at a reduced price, 
charging only for the portion of the life of the 
battery actually used. This is called a “pro-
rata adjustment”. You will be responsible for 
all labor charges for the replacement of the 
battery. 
This warranty and the “pro-rata adjustment” 
end 84 months after the date of the battery’s 
purchase or installation, whichever is earlier.
WHAT IS NOT COVERED?
This warranty does not cover:
1. Damage or failure resulting from:
•• Accident, theft, fire or freezing.
•• Misuse of the battery or vehicle in  which it is installed, including the use in 
applications for which the battery was not 
designed. Proper use is described in the 
vehicle’s Owner’s Manual.
•• Improper installation or battery charging.
•• Vehicle electrical malfunctions not covered by your New Vehicle Limited Warranty.
•• Modification or improper repair of the vehicle or a part of the vehicle.
•• Use of parts not equivalent in quality or design to parts supplied by Infiniti or 
Infiniti.
•• Environmental conditions, including, but not limited to flood, and salt spray or salt 
water.
2.   Normal maintenance service and recharging 
of discharged batteries.
3. Batteries in service more than 84 months.
4.   Salvage Title. This warranty does not cover 
damage, failure, or corrosion to any Genuine 
Infiniti battery installed in the vehicle, if the 
vehicle is issued a “salvage” or similar title  unless state law expressly states otherwise. 
(This exclusion does not extend to a new 
Genuine Infiniti battery installed in the 
vehicle after the issuance of a “salvage” or 
similar title).
WHAT YOU MUST DO
In order to obtain warranty service, you must 
deliver the warranted battery or the vehicle in 
which the battery is installed to an authorized 
Infiniti retailer in the U.S. or Canada at your 
expense, with proof of purchase (parts invoice 
or service repair order from an authorized 
Infiniti retailer). The names and addresses 
of authorized Infiniti retailers are listed in 
telephone directories or Infiniti.com.
If the “pro-rata adjustment” applies, you 
must pay for the portion of the 84 month 
warrantable life that you actually used. The 
amount you pay is computed in two steps. 
First, the client pay percentage is determined 
from the chart shown below based upon the 
months of actual battery service.
1 Actual warranty is provided by the dealer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date of 
purchase.
2 For purposes of this warranty, Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003, which distributes Infiniti vehicles in the United States.
REPLACEMENT BATTERY LIMITED WARRANTY¹
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Months in Service Client Pay Percentage
0-24 0%
25-32 25%
33-50 50%
51-84 75%
Second, the current suggested retail price of 
the new battery is multiplied by the client pay 
percentage. For example, should the battery 
fail after 40 months of service you would pay 
50% of the suggested retail price of the new 
battery. LIMITATION OF WARRANTIES AND 
OTHER WARRANTY TERMS AND STATE 
LAW RIGHTS EXTRA EXPENSES-
LIMITATIONS OF DAMAGES. This
warranty does not cover incidental or 
consequential damages such as, but not 
limited to, loss of wages or loss of use of the 
vehicle, inconvenience, or commercial loss.
ANY IMPLIED WARRANTY OF 
MERCHANTABILITY AND FITNESS FOR 
A PARTICULAR PURPOSE SHALL BE 
LIMITED TO THE DURATION OF THIS 
WRITTEN WARRANTY.
Some states do not allow the exclusion or 
limitation of incidental or consequential 
damages or limitations, so the above 
limitations or exclusions may not apply to 
you. This warranty gives you specific legal 
rights, and you may also have other rights, 
which vary from state to state. 
Infiniti does not authorize any person to 
create for it any other warranty, obligation 
or liability in connection with this vehicle.
REPLACEMENT BATTERY LIMITED WARRANTY¹ 
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24
ORIGINAL EQUIPMENT 
PASSENGER AND LIGHT TRUCK 
TIRES INCLUDING RFT TIRES WITH 
RUN-FLAT TECHNOLOGY
ELIGIBILITY
This Limited Warranty covers BRIDGESTONE 
and FIRESTONE brand passenger and light 
truck tires, including RFT and temporary 
spare tires, originally installed by the vehicle 
manufacturer on a new vehicle. You are 
covered under the terms of this Limited 
Warranty if the tire was produced after July 
4, 2004 (DOT serial 2704 or later) and has 
been used only on the vehicle on which it was 
originally installed in non-commercial service.
WHAT IS WARRANTED AND FOR 
HOW LONG
Before wearing down to 2/32 inch (1.6 mm) 
remaining original tread depth (i.e. worn down 
to the top of the built-in indicators in the tread 
grooves) and within 6 years from the date of 
purchase (proof of purchase date required; 
without proof of purchase date, then within 6 
years from the date of tire manufacture), for 
any reason other than those excluded in the 
section entitled “What This Limited Warranty 
Does Not Cover,” any eligible tire that 
becomes unusable for any reason within the 
manufacturer’s control will be replaced with 
an equivalent new tire on the basis set forth in 
this Limited Warranty.
WHAT THE WARRANTY DOES NOT 
COVER
This Limited Warranty does not cover the 
following:
1. Tire damage or irregular wear due to:
 A.  Road  hazards, including, without 
limitation: Puncture, cut, impact break, 
stone drill, bruise, bulge, snag, etc.
 B.   Improper use or operation, including, 
without limitation: Improper inflation 
pressure, overloading, tire/wheel 
spinning, use of an improper wheel, tire 
chain damage, misuse, misapplication, 
negligence, tire alteration, or for racing or 
competition purposes.
 C.   Insufficient or improper maintenance,
including, without limitation: Failure 
to rotate tires as recommended in this 
manual, wheel misalignment, worn 
suspension components, improper tire 
mounting or demounting, tire/wheel 
assembly imbalance, or other vehicle 
conditions, defects, or characteristics.
 D.   Contamination or degradation  by 
petroleum products or other chemicals, 
fire or other externally generated heat, or 
water or other material trapped inside the 
tire during mounting or inflation.
 E.   Improper repair. Improper repair voids this 
Limited Warranty.  F.   
For RFT tires only, improper run-flat or 
low tire pressure operation, including, 
without limitation: Exceeding speed, 
distance, or other run-flat/low pressure 
operation limitations.
2.   Rapid tread wear or wear-out. Original 
equipment tires have no mileage warranty.
3.   Weather/ozone cracking after 4 years from 
date of tire manufacture.
4.   Ride disturbance or vibration after 1/32 inch 
(0.8 mm) of tread wear use.
5.   Tires with sealant, balance, or other filler 
material that was not originally applied or 
inserted by the tire manufacturer.
6. Tires used in commercial service.
7.   Tires purchased and normally used outside 
the United States and Canada.
8.   The cost of applicable federal, state, and 
local taxes.
9.   Failure to follow any of the safety and 
maintenance recommendations or warnings 
contained in this manual.
This Limited Warranty is in addition to and/or 
may be limited by any other applicable written 
warranty you may have received concerning 
special tires or situations.
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
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REPLACEMENT PRICE
Radial passenger and light truck tires adjusted 
under this Limited Warranty will be replaced 
free of charge during the first 25% of tread 
wear or within 12 months from the date of 
purchase (proof of purchase date required; 
without proof of purchase date, then within 
12 months from the date of tire manufacture), 
whichever occurs first. During the free 
replacement period, mounting and balancing 
are included free of charge.
To determine the replacement price after the 
free tire replacement period, the percent of 
used tread wear is multiplied by the current 
selling price for the replacement tire(s). The 
appropriate taxes, mounting, balancing, 
disposal fee, and other service charges may be 
added to the adjustment replacement price.
In Canada, the tire will be adjusted at 
retailers (subject to retailer discretion) at a 
predetermined “Adjustment  Price.”
REPLACEMENT WARRANTY If you receive a replacement tire under this 
Limited Warranty, it will be covered by the 
manufacturer’s warranty, if any, given on that 
tire at that time. 
WHERE TO GO Tire adjustments under this Limited Warranty 
will only be made at an authorized Bridgestone 
Firestone retailer. Consult a phone directory 
(often listed in the Yellow Pages under “Tire 
Retailers” or the internet at 
www.bridgestonetire.com for the location 
nearest you. 
CONSUMER RIGHTS 
This Limited Warranty gives you specific legal 
rights, and you may also have other rights 
which vary from state to state or in Canada 
from province to province. 
CONDITIONS AND EXCLUSIONS 
To the extent permitted by law, Bridgestone 
Firestone North American Tire, LLC disclaims 
all other warranties, including but not limited 
to the implied warranties of merchantability 
and fitness for a particular purpose and 
any liability for incidental, consequential 
damages, loss of time, loss of vehicle use or, 
inconvenience. Some states do not allow 
the exclusion or limitation of incidental 
or consequential damages, so the above 
limitation or exclusion may not apply to you. 
This Limited Warranty applies only to 
consumers actually using the tire in the United 
States and Canada. For warranty conditions 
outside the United States and Canada, see 
your local Bridgestone Firestone distributor. 
Obligations under this policy may not be 
enlarged or altered by anyone.In accordance with Federal Law, this Limited 
Warranty has been designated as a "Limited 
Warranty.” Nothing in this Limited Warranty 
is intended to be a representation that tire 
failures cannot occur. This Limited Warranty 
is given in the United States by Bridgestone 
Firestone North American Tire, LLC, 535 
Marriott Dr., Nashville, TN 37214 and in 
Canada by Bridgestone Firestone Canada Inc., 
5770 Hurontario St., Suite 400, Mississauga, 
Ontario, Canada L5R 3G5.
OWNER’S OBLIGATIONS
In order to keep this Limited Warranty valid, 
we require you to have your tires regularly 
inspected and rotated per the vehicle Owner’s 
Manual and to furnish proof of same in order 
to receive an adjustment. Such proof should 
show the date, mileage, and servicing location. 
A sales receipt containing this information 
will suffice. It is your obligation to maintain 
proper tire inflation pressures as specified by 
the vehicle manufacturer and to operate the 
vehicle within tire/vehicle load capacity and 
speed limitations. It is also your obligation 
to maintain proper wheel alignment and 
tire/wheel assembly balance. To request an 
adjustment, you must present the tire to an 
authorized Bridgestone Firestone retailer. 
Complete and sign the client section of the 
Bridgestone Firestone North American Tire, 
LLC Limited Warranty adjustment form and 
pay appropriate replacement price, taxes, 
disposal fee, and service charges, if any.
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
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ARBITRATION
You and Bridgestone Firestone North 
American Tire, LLC agree that all claims, 
disputes, and controversies between you 
and it, including any of its agents, employees, 
successors, or assigns, arising out of or in 
connection with this Limited Warranty, or any 
other warranties, express or implied, including 
a failure of warranty and the validity of this 
arbitration clause, but excluding claims for 
personal injury or property damage, shall 
be resolved by binding arbitration between 
you and it, according to the formal dispute 
resolution procedures of the National 
Arbitration Forum, under the Code of 
Procedure then in effect. This arbitration will 
be conducted as a document hearing. If you 
request any procedures beyond a document 
hearing, you will be responsible for all fees, 
including filing and administrative fees, above 
and beyond the fees required for document 
hearings. The arbitration between you and 
Bridgestone Firestone North American Tire, 
LLC shall not include any other clients, be 
combined or consolidated in any fashion with 
arbitrations involving other clients, or proceed 
in any form of class action in which the claims 
of numerous clients are considered together. 
Any award of the arbitrator(s) may be entered 
as a judgment in any court of competent 
jurisdiction. The arbitrators will have no 
authority to award punitive or other damages 
not measured by the prevailing party’s actual 
damages, except as may be required by statute. 
Information may be obtained and claims may be filed at any office of the National 
Arbitration Forum or at P.O. Box 50191, 
Minneapolis, MN 55405.
THE WARRANTOR
The warrantor of Bridgestone and Firestone 
tires is: Bridgestone Firestone North American 
Tire LLC 535 Marriott Dr. Nashville, TN 37214 
Please contact Bridgestone Firestone for a 
copy of their “Tire Maintenance, Safety and 
Warranty Manual”
For Client Assistance:
1-800-847-3272
SAFETY INFORMATION
Any tire, no matter how well constructed, 
may fail in use as a result of punctures, 
impact damage, improper inflation, 
overloading, or other conditions resulting 
from use or misuse. Tire failure may create 
a risk of serious personal injury or property 
damage. To reduce risk of tire failure, we 
strongly recommend you read and follow 
all safety information contained in the 
Important Tire Safety Information section 
contained in this booklet, the tire placard in 
the vehicle or the Owner’s Manual.
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY 
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27GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
HIGHWAY AUTO AND LIGHT 
TRUCK TIRE REPLACEMENT AND 
ADJUSTMENT POLICY (EXCLUDES 
GOODYEAR UNISTEEL
® RADIAL 
LIGHT TRUCK TIRES) 
WHO IS ELIGIBLE?
You are eligible for the benefits of this Limited 
Warranty if you meet all the following criteria: 
•• You are the owner or authorized agent of the 
owner of new Goodyear or Dunlop highway 
auto or light truck tires supplied as Original 
Equipment on your vehicle. 
•• Your tires bear Department of Transportation prescribed tire identification 
numbers. 
•• Your tires have been used only on the vehicle on which they were originally installed 
according to the vehicle manufacturer or 
Goodyear’s recommendations. 
•• Your tires were purchased on or after September 1, 2012. 
Light truck tires are defined as all tires 
identified with the “LT” designation in the 
sidewall stamping.
WHAT IS COVERED AND FOR HOW 
LONG?
FREE TIRE REPLACEMENT
Any new Goodyear or Dunlop highway radial 
auto or radial light truck tire, covered by this 
policy, removed from service due to a covered  warranty condition during the first 2/32” of 
usable treadwear or twelve months from date 
of purchase, whichever comes first, will be 
replaced with a comparable new Goodyear or 
Dunlop tire at no charge, including mounting 
and balancing. (Without proof of purchase the 
date of manufacture will be used to determine 
eligibility.)
ALL OTHER HIGHWAY AUTO OR LIGHT 
TRUCK TIRES 
Any new Goodyear or Dunlop highway auto 
or light truck tire, other than radial auto, radial 
light truck tires, removed from service due to 
a covered warranty condition during the first 
1/32” of usable treadwear will be replaced 
with a comparable new Goodyear or Dunlop 
tire at no charge, including mounting and 
balancing.
TEMPORARY SPARE TIRES
Any Goodyear or Dunlop temporary spare 
tire removed from service due to a covered 
warranty condition during the first 50% of 
usable treadwear (1/32”) will be replaced 
with a comparable new Goodyear or Dunlop 
temporary spare tire at no charge, including 
mounting. 
PRORATED ADJUSTMENT 
Tires not eligible for free replacement that 
are removed from service due to a covered 
warranty condition will be replaced with a 
comparable new Goodyear or Dunlop tire on a 
prorated basis for up to six (6) years from the date of original new tire purchase or when the 
treadwear indicators become visible (worn to 
2/32”), whichever occurs first. (Without proof 
of purchase the date of manufacture will be 
used to determine eligibility.)
HOW WILL PRORATED CHARGES 
BE CALCULATED?
Replacement price will be calculated by 
multiplying the tire’s advertised retail selling 
price at the time of adjustment by the 
percentage of usable original tread that has 
been worn off. You pay for mounting and 
balancing, and an amount equal to the current 
Federal Excise Tax (F.E.T. – U.S. only) any other 
applicable taxes and government-mandated 
charges.
EXAMPLE: If your disabled tire had an original 
8/32” of usable treadwear and is worn to 
4/32” usable tread remaining, you have used 
50%, and therefore must pay 50% of the 
advertised retail selling price of the comparable 
tire. 
In addition, you must pay an amount equal to 
the full current Federal Excise Tax (U.S. only) 
or any other applicable taxes and government-
mandated charges for the comparable new 
replacement tire at the time of adjustment. If 
the price of the new comparable tire is $80, 
the cost to you would be $40 plus F.E.T. (U.S. 
only) plus any other applicable taxes and 
government-mandated charges. 
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