phone JEEP COMPASS 2012 1.G Workshop Manual

This is why you should always talk to an authorized
dealer’s service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer-
ship. They want to know if you need assistance.
•If an authorized dealership is unable to resolve the
concern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Authorized dealership name
•Vehicle Identification Number (VIN)
•Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (877) 426–5337
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
468 IF YOU NEED CONSUMER ASSISTANCE

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.In Canada
If you believe that your vehicle has a safety defect,
you should contact the Customer Service Department
immediately. Canadian customers who wish to report a
safety defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
9
IF YOU NEED CONSUMER ASSISTANCE 471

Cargo CompartmentLight ............................. 182
Cargo Light ............................ 182
Cargo Load Floor ........................ 185
Cargo Tie-Downs ........................ 185
Cellular Phone ........................ 98,275
Center High Mounted Stop Light ............ 444
Chains, Tire ............................ 346
Changing A Flat Tire ..................... 382
Chart, Tire Sizing ........................ 328
Check Engine Light
(Malfunction Indicator Light) ............... 406
Checking Your Vehicle For Safety ............. 85
Checks, Safety ........................... 85
Child Restraint ........................ 75,77
Child Restraint Tether Anchors ............... 80
Child Restraint with Automatic Belts ........... 78
Child Safety Locks ........................ 34
Child Seat .............................. 82 Clean Air Gasoline
....................... 357
Cleaning Wheels ............................ 434
Climate Control ......................... 275
Clock ........................... 224,243,252
Clutch ............................... 427
Clutch Fluid ........................... 427
Coin Holder ........................... 181
Compact Disc (CD) Maintenance ............. 274
Compact Spare Tire ...................... 340
Compass .............................. 209
Compass Calibration ..................... 220
Compass Variance ....................... 221
Connector UCI .............................. 266
Universal Consumer Interface (UCI) ....... 266
Console .............................. 181
Contract, Service ........................ 469
Coolant (Antifreeze) ................... 445,446
478 INDEX

Garage Door Opener (HomeLink®)........... 160
Gas Cap (Fuel Filler Cap) ............361,363,405
Gasoline (Fuel) ......................... 445
Gasoline, Clean Air ...................... 357
Gasoline, Reformulated ................... 357
Gauges Coolant Temperature .................. 201
Fuel .............................. 196
Odometer .......................... 205
Tachometer ......................... 199
Gear Ranges ........................... 301
Gear Select Lever Override ................. 397
General Information ................. 17,128,356
General Maintenance ..................... 408
Glass Cleaning .......................... 436
Gross Axle Weight Rating .................. 366
Gross Vehicle Weight Rating .............364,365Hands-Free Phone (Uconnect™)
.............. 98
Hazard Warning Flasher ................... 380
Head Restraints ......................... 141
Headlights ............................ 443
Cleaning ........................... 436
High Beam ......................... 150
High Beam/Low Beam Select Switch ...... 150
Passing ............................ 150
Replacing .......................... 443
Switch ............................ 148
Heated Mirrors .......................... 97
Heated Seats ........................... 135
Heater ............................... 276
Heater, Engine Block ..................... 296
Hill Descent Control ................... 209,319
Hill Start Assist ......................... 320
Hitches Trailer Towing ....................... 368
482 INDEX

Monitor, Tire Pressure System............... 348
Mopar Parts ......................... 407,470
MTBE/ETBE ........................... 358
Multi-Function Control Lever ............... 148
New Vehicle Break-In Period ................ 84
Occupant Restraints ................... 39,67,71
Occupant Restraints (Sedan) ...........64,65,67,70
Octane Rating, Gasoline (Fuel) .............. 357
Odometer ............................. 205
Trip ........................... 203,205
Oil Change Indicator ..................... 214
Oil Change Indicator, Reset ................. 214
Oil, Engine ......................... 409,445
Capacity ........................... 445
Change Interval ..................... 410
Checking .......................... 409
Disposal ........................... 411 Filter
............................. 412
Identification Logo ................... 410
Materials Added to ................... 411
Recommendation .................. 410,445
Synthetic .......................... 411
Viscosity ........................... 411
Onboard Diagnostic System ..............405,406
Opener, Garage Door (HomeLink®) ........... 160
Operator Manual (Owner’s Manual) ............ 5
Overheating, Engine ................... 202,380
Owner’s Manual (Operator Manual) .........5,471
Paint Care ............................. 432
Panic Alarm ............................ 24
Parking Brake .......................... 310
Passing Light ........................... 150
Personal Settings ........................ 217
Pets .................................. 84
Phone, Cellular .......................... 98
486 INDEX

Phone, Hands-Free (Uconnect™).............. 98
Placard, Tire and Loading Information ......... 332
Power Door Locks ......................... 31
Mirrors ............................ 96
Outlet (Auxiliary Electrical Outlet) ........ 173
Steering ........................ 308,309
Sunroof ........................... 169
Transfer Unit ....................... 431
Windows ........................... 36
Power Steering Fluid ..................... 447
Power Transfer Unit ...................... 431
Pregnant Women and Seat Belts .............. 61
Preparation for Jacking .................... 383
Pretensioners Seat Belts ........................... 54
Programmable Electronic Features ............ 217Radial Ply Tires
......................... 339
Radio Operation ........................ 275
Rear Axle (Differential) .................... 431
Rear Drive Assembly ..................... 431
Rear Liftgate (Sedan) ...................... 38
Rear Seat, Folding ....................... 144
Rear Window Defroster ................... 188
Rear Window Features .................... 187
Rear Wiper/Washer ...................... 187
Recorder, Event Data ...................... 74
Recreational Towing ...................... 377
Reformulated Gasoline .................... 357
Refrigerant ............................ 415
Reminder, Seat Belt ....................... 59
Remote Control Door Locks ......................... 20
Security Alarm ....................... 18
Remote Keyless Entry (Sedan) ............... 20
Remote Sound System (Radio) Controls ........ 273
10
INDEX 487

Transporting Pets........................ 84
Tread Wear Indicators .................... 342
Trip Computer .......................... 209
Trip Odometer .......................... 205
Trip Odometer Reset Button ................ 203
Turn Signals ...................... 150,197,444
UCI Connector ......................... 266
Uconnect™ (Hands-Free Phone) .............. 98
Understanding Your Instrument Panel ......... 194
Uniform Tire Quality Grades ................ 473
Universal Consumer Interface (UCI) Connector . . . 266
Universal Transmitter ..................... 160
Unleaded Gasoline ....................... 357
Vanity Mirrors ........................... 98
Variance, Compass ....................... 221
Vehicle Certification Label ................. 363 Vehicle Identification Number (VIN)
............ 7
Vehicle Loading ................... 333,363,365
Vehicle Modifications/Alterations .............. 8
Vehicle Storage ....................... 286,442
Vehicle Theft Alarm (Security Alarm) .......... 18
Voice Recognition System (VR) .............. 128
Warning Lights
(Instrument Cluster Description) ............. 196
Warning, Roll Over ........................ 4
Warnings and Cautions ..................... 7
Warranty Information ..................... 470
Washer Adding Fluid ....................... 418
Washers, Windshield ..................... 155
Washing Vehicle ......................... 433
Wheel and Wheel Trim .................... 434
492 INDEX

INSTALLATION OF RADIO TRANSMITTING
EQUIPMENTSpecial design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained personnel.
The following must be observed during installation.
The positive power connection should be made directly to
the battery and fused as close to the battery as possible. The
negative power connection should be made to body sheet
metal adjacent to the negative battery connection. This
connection should not be fused.
Antennas for two-way radios should be mounted on the roof
or the rear area of the vehicle. Care should be used in
mounting antennas with magnet bases. Magnets may affect
the accuracy or operation of the compass on vehicles so
equipped.The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use only
fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to ensure
a low Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interference
between the communications equipment and the vehicle’s
electronic systems.