service JEEP GRAND CHEROKEE 2010 WK / 3.G User Guide
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24 HOUR TOWING ASSISTANCE - U.S. ONLY
• Dial toll-free 1-800-521-2779.
• Provide your name, vehicle identification number and license plate number.
• Provide your location, including telephone number, from which you are calling.
• Briefly describe the nature of the problem and answer a few simple questions.
• You will be given the name of the service provider and an estimated time of arrival. If youfeel you are in an “unsafe situation”, please let us know. With your consent, we will
contact local police or safety authorities.
INSTRUMENT CLUSTER WARNING LIGHTS
- Electronic Stability Program (ESP) Indicator Light
• If this indicator light flashes during acceleration, apply as little throttle as possible. Whiledriving, ease up on the accelerator. Adapt your speed and driving to the prevailing road
conditions. To improve the vehicle's traction when starting off in deep snow, sand or
gravel, it may be desirable to switch the ESP system off.
- Tire Pressure Monitoring System (TPMS) Light
• A Tire Pressure Monitoring Light and a “low tire” message will display in your instrumentcluster along with an audible chime if one or more of your vehicle’s four road tires are
significantly under-inflated.
• Check the inflation pressure of each tire and inflate to the recommended pressure for your vehicle. The tire pressures recommended for your vehicle are found on the “Tire and
Loading Information” label located on the driver’s side door opening. The TPMS light
should not be used as a tire pressure gauge when adjusting your tire pressure.
• It is recommended that you check the tire pressure in the morning when tires are cool; inflate each tire to the recommended pressure for your vehicle. The light will turn off
after your vehicle’s tire pressures are properly inflated and the pressure has been
recognized. The vehicle may need to be driven for up to 20 minutes above 15 mph
(25 km/h) before the light will turn off.
• Temperature changes can affect tire pressure, causing the TPMS light to turn on. Tire pressures will also increase as the vehicle is driven – this is normal and you should not
adjust for this increased pressure.
• Driving on under-inflated tires reduces your vehicle’s fuel efficiency and tire tread life. If a spare tire is in use on the vehicle, the TPMS light may turn on.
- Brake Warning Light
• The Brake Warning light illuminates when there is either a system malfunction or theparking brake is applied. If the light is on and the parking brake is not applied, it
indicates a possible brake hydraulic malfunction, brake booster problem or an Anti-Lock
Brake System problem.
• We recommend you drive to the nearest Service Center and have the vehicle serviced immediately.
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WHAT TO DO IN EMERGENCIES
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WARNING!
Driving a vehicle with the red brake light on is dangerous. Part of the brake system
may have failed. It will take longer to stop the vehicle. You could have an accident.
Have the vehicle checked immediately.
- Malfunction Indicator Light (MIL)
• Certain conditions, such as a loose or missing gas cap, poor fuel quality, etc., mayilluminate the MIL after engine start. The vehicle should be serviced if the light stays on
through several typical driving cycles. In most situations, the vehicle will drive normally
and not require towing.
• If the MIL flashes when the engine is running, serious conditions may exist that could lead to immediate loss of power or severe catalytic converter damage. We recommend
you do not operate the vehicle. Have the vehicle serviced as soon as possible if this
occurs.
- Electronic Stability Program (ESP) Indicator Light/Brake Assist
System (BAS) Warning Light
• If the ESP/BAS warning light comes on continuously with the engine running, a malfunction has been detected.
• If this light remains on after several ignition cycles, and the vehicle has been driven several miles (kilometers) at speeds greater than 30 mph (48 km/h), we recommend you
drive to the nearest Service Center as soon as possible to have the problem diagnosed
and corrected.
- Charging System Light
• This light shows the status of the electrical charging system. If the charging system lightremains on, it means that the vehicle is experiencing a problem with the charging
system.
• We recommend you do not continue driving if the charging system light is on. Have the vehicle serviced immediately.
- Oil Pressure Warning Light
• This light indicates low engine oil pressure. If the light turns on while driving, stop thevehicle and shut off the engine as soon as possible. A chime will sound for four minutes
when this light turns on.
• We recommend you do not operate the vehicle or engine damage will occur. Have the vehicle serviced immediately.
- Anti-Lock Brake (ABS) Light
• This light monitors the Anti-Lock Brake System (ABS).
• If the light is not on during starting, stays on, or turns on while driving, we recommendyou drive to the nearest Service Center and have the system serviced as soon as
possible.
WHAT TO DO IN EMERGENCIES
46
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- Electronic Throttle Control (ETC) Light
• This light informs you of a problem with the Electronic Throttle Control (ETC) system.
• If a problem is detected, the light will come on while the engine is running. Cycle theignition key when the vehicle has completely stopped and the shift lever is placed in the
PARK position; the light should turn off.
• If the light remains lit with the engine running, your vehicle will usually be drivable; however, see an authorized dealer for service as soon as possible. If the light is flashing
when the engine is running, immediate service is required and you may experience
reduced performance, an elevated/rough idle or engine stall and your vehicle may
require towing.
- Airbag Warning Light
• If the light is not on during starting, stays on, or turns on while driving, we recommendyou drive to the nearest Service Center and have the system serviced as soon as
possible.
Fuel Cap/Loose Gas Cap Message
• If a “gas cap” message (shown as Check Gascap) appears, tighten the gas cap until a“clicking” sound is heard.
• If the message continues to appear for more than three days after tightening the gas cap, see your authorized dealer.
Oil Change Indicator
Message
• If an “oil change” message (shown as Oil Change Required) appears and a single chimesounds, it is time for your next required oil change.
Resetting The Light After Servicing
• Turn the ignition switch to the ON/RUN position (do not start engine).
• Fully depress the accelerator pedal three times within 10 seconds.
• Turn the ignition switch to the OFF/LOCK position.
IF YOUR ENGINE OVERHEATS
• In any of the following situations, you can reduce the potential for overheating by takingthe appropriate action.
• On the highways — slow down.
• In city traffic — while stopped, shift transmission into NEUTRAL, but do not increase engine idle speed.
NOTE: There are steps that you can take to slow down an impending overheat condition:
• If your air conditioner (A/C) is on, turn it off. The A/C system adds heat to the engine cooling system and turning the A/C off can help remove this heat.
• You can also turn the Temperature Control to maximum heat, the Mode Control to floor and the Fan Control to high. This allows the heater core to act as a supplement to the
radiator and aids in removing heat from the engine cooling system.
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WHAT TO DO IN EMERGENCIES
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• If the temperature reading does not return to normal, turn the engine off immediately.
• We recommend that you do not operate the vehicle or engine damage will occur. Havethe vehicle serviced immediately.
CAUTION!
Driving with a hot cooling system could damage your vehicle. If the temperature
gauge reads HOT (H), pull over and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back into the normal range. If the
pointer remains on HOT (H), and you hear continuous chimes, turn the engine off
immediately and call for service.
WARNING!
You or others can be badly burned by hot engine coolant (antifreeze) or steam from
your radiator. If you see or hear steam coming from under the hood, do not open the
hood until the radiator has had time to cool. Never try to open a cooling system
pressure cap when the radiator or coolant bottle is hot.
JACKING AND TIRE CHANGING
WARNING!
• Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the
jack or changing the wheel.
• Getting under a jacked-up vehicle is dangerous. The vehicle could slip off the jack and fall on you. You could be crushed. Never get any part of your body under a
vehicle that is on a jack. If you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
• The jack is designed to use as a tool for changing tires only. The jack should not be used to lift the vehicle for service purposes. The vehicle should be jacked on a
firm, level surface only. Avoid ice or slippery areas.
• If it is necessary to retrieve the spare tire from under the vehicle on the side of the vehicle close to moving traffic, pull far enough off the road to avoid the danger of
being hit.
Run Flat Tires - SRT8 Only
• If your vehicle is equipped with Run Flat Tires, it is not equipped with a jack or spare tire.
• Although the tires are designed with a “run flat” feature that allows the vehicle to be
driven about 50 miles (80 km) at 55 mph (88 km/h), immediate service should be
obtained.
WHAT TO DO IN EMERGENCIES
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• Turn the jack screw clockwise to firmly engage the jack saddle with the lift area of thesill flange.
• Raise the vehicle by turning the jack screw clockwise. Raise the vehicle only until the tire just clears the surface and enough clearance is obtained to install the spare tire.
WARNING!
Raising the vehicle higher than necessary can make the vehicle less stable and
cause an accident. It could slip off the jack and hurt someone near it. Raise the
vehicle only enough to remove the tire.
• Remove the lug nuts, wheel cover (if equipped) and wheel.
• Position the spare wheel/tire on the vehicle and install the lug nuts with the cone-shaped end toward the wheel. Do NOT attempt to install a center cap or wheel cover on the
compact spare. Lightly tighten the lug nuts clockwise. To avoid the risk of forcing the
vehicle off the jack, do not tighten the nuts fully until the vehicle has been lowered.
• Lower the vehicle by turning the jack screw to the left, and remove the jack and wheel blocks.
• Finish tightening the lug nuts. Push down on the wrench while tightening for increased leverage. Alternate nuts until each one has been tightened twice. The correct wheel nut
tightness is 95 ft lbs (130 N•m). If in doubt about the correct tightness, have them
checked with a torque wrench by your authorized dealer or at a service station.
WARNING!
A loose tire or jack, thrown forward in a collision or hard stop, could endanger the
occupants of the vehicle. Always stow the jack parts and the spare tire in the places
provided.
• Secure the tire, jack, and tools in their proper locations.
NOTE: Tire should be stowed with the “beauty” side up. Storing the tire upside down may
result in scratching or damage to the wheel face. Continue winching up the tire until you
hear the winch “ratchet” three times.
WHAT TO DO IN EMERGENCIES
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Maintenance Record
Odometer Date Signature, Authorized Service Center
6,000 Miles
(10,000 km) or
6 Months
12,000 Miles
(20,000 km) or
12 Months
18,000 Miles
(30,000 km) or
18 Months
24,000 Miles
(40,000 km) or
24 Months
30,000 Miles
(50,000 km) or
30 Months
36,000 Miles
(60,000 km) or
36 Months
42,000 Miles
(70,000 km) or
42 Months
48,000 Miles
(80,000 km) or
48 Months
54,000 Miles
(90,000 km) or
54 Months
60,000 Miles
(100,000 km)
or 60 Months
66,000 Miles
(110,000 km)
or 66 Months
72,000 Miles
(120,000 km)
or 72 Months
78,000 Miles
(130,000 km)
or 78 Months
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MAINTAINING YOUR VEHICLE
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WHEEL AND WHEEL TRIM CARE
• All wheels and wheel trim, especially aluminum and chrome plated wheels, should becleaned regularly with a mild soap and water to prevent corrosion.
• To remove heavy soil and/or excessive brake dust, use MOPAR
®Wheel Cleaner or
equivalent or select a non-abrasive, non-acidic cleaner.
CAUTION!
Do not use scouring pads, steel wool, a bristle brush, or metal polishes. Do not use
oven cleaner. These products may damage the wheels protective finish. Avoid
automatic car washes that use acidic solutions or harsh brushes that may damage
the wheels protective finish. Only MOPAR
®Wheel Cleaner or equivalent is
recommended.
EXTERIOR BULBS
LIGHT BULBS – Exterior Bulb Number
Backup, Tail, Stop, Turn Lamp 3157K
Center High-Mounted Stop Lamp
(CHMSL) LED (*)
Fog Lamp – If Equipped 9145
Front Park/Turn Signal 3157A
Front Side Marker W5W
Headlamp – High Intensity Discharge
(HID) Service at Authorized Dealer (**)
Headlamp – Low Beam 9006
Headlamp – High Beam 9005
License Lamp 168
* CHMSL is not serviceable. It is a LED lamp. To replace the LED, the entire CHMSL
assembly must be replaced.
** The headlamps are a type of high-voltage discharge tube. High voltage can remain in the
circuit even with the headlamp switch off and the key fob removed. Because of this, you
should not attempt to service a headlamp bulb yourself. If a headlamp bulb fails, take your
vehicle to an authorized dealer for service.
MAINTAINING YOUR VEHICLE
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CHRYSLER GROUP LLC
CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: 1–800–992–1997
CHRYSLER CANADA INC.
CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: 1–800–465–2001
ASSISTANCE FOR THE
HEARING IMPAIRED
• To assist customers who have hearingdifficulties, the manufacturer has
installed special TDD
(Telecommunication Devices for the
Deaf) equipment at its customer center.
Any hearing or speech impaired
customer, who has access to a TDD or
a conventional teletypewriter (TTY) in
the United States, can communicate
with the manufacturer by dialing
1–800–380–CHRY. Canadian residents
with hearing difficulties that require
assistance can use the special needs
relay service offered by Bell Canada.
For TTY teletypewriter users, dial 711
and for Voice callers, dial
1–800–855–0511 to connect with a Bell
Relay Service operator.
WARNING!
Engine exhaust, some of its
constituents, and certain vehicle
components contain, or emit,
chemicals known to the State of
California to cause cancer and birth
defects, or other reproductive harm.
In addition, certain fluids contained
in vehicles and certain products of
component wear contain, or emit,
chemicals known to the State of
California to cause cancer and birth
defects, or other reproductive harm.
PUBLICATIONS
ORDERING
• If you are the first registered retailowner of your vehicle, you may obtain a
free printed copy of the Owner's
Manual, Warranty Booklet or Radio
Manuals on your DVD by calling
1–800–992–1997 (U.S.) or
1–800–387–1143 (Canada) or by
contacting your dealer.
• Replacement User Guides or DVDs or, if you prefer, a printed copy of the
Owner's Manual, Warranty Booklet or
Radio Manuals may be purchased by
visiting www.techauthority.com or by
calling 1–800–890–4038 (U.S.) or
1–800–387–1143 (Canada). Visa, Master
Card, American Express and Discover
orders are accepted. If you prefer
mailing your order, please call the
above numbers for an order form.
NOTE: A street address is required
when ordering manuals (no P.O. Boxes).
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CONSUMER ASSISTANCE
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NOTE:
• The Owner's Manual and User Guideelectronic files are also available on the
Chrysler, Jeep and Dodge websites.
• Click on the "For Owners" tab, select "Owner/Service Manuals", then select
your desired model year and vehicle
from the drop down lists.
REPORTING SAFETY
DEFECTS IN THE 50
UNITED STATES AND
WASHINGTON, D.C.
• If you believe that your vehicle has adefect that could cause a crash or
cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying the
manufacturer.
• If NHTSA receives similar complaints, it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in
individual problems between you, your
authorized dealer, and the
manufacturer.
• To contact NHTSA, you may either call the Auto Safety Hotline toll free
at 1–888–327–4236
(TTY: 1–800–424– 9153), or go to
http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New
Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also
obtain other information about motor
vehicle safety from
http://www.safercar.gov.
In Canada
• If you believe that your vehicle has asafety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should write to:
Transport Canada, Motor Vehicle Defect
Investigations and Recalls,
2780 Sheffield Road, Ottawa,
Ontario K1B 3V9.
TIRE WARRANTY
Tire Limited Warranty And
Adjustment Policy
• When a tire is removed from servicedue to a covered warranty condition
under a tire manufacturer’s “Limited
Warranty Program”, you may be
eligible for a free tire replacement or a
comparable new tire on a “prorated
basis”.
• Certain conditions, such as irregular wear or tire damage due to road
hazards, collision, improper inflation,
intentional alteration, and misuse, are
excluded from the Limited Warranty
Program. The Limited Warranty
Program expires when your tires either
wear to a specified tread depth, and/or
after a period of time from the date of
purchase, as stated in the Tire
Warranty on the DVD.
NOTE: Refer to the Tire Warranty on
the DVD for specific information
relating to the manufacturer's limited
warranty for the tires installed on
your vehicle. If you have any
questions regarding the limited tire
warranty coverage, contact your
local authorized dealer or your local
authorized tire dealer.
CONSUMER ASSISTANCE
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Disclaimer:
• THE TIRE MANUFACTURER’S LIMITEDWARRANTY PROGRAM, THE DETAILS
OF WHICH CAN BE FOUND, ON THE
OWNERS MANUAL DVD, THE TIRE
MANUFACTURER’S WEBSITE OR AT
ANY AUTHORIZED SERVICE CENTER
ARE IN LIEU OF ALL OTHER REMEDIES
OR WARRANTIES, EXPRESS OR
IMPLIED, ARISING BY LAW OR
OTHERWISE, INCLUDING FITNESS FOR
A PARTICULAR PURPOSE OR
MERCHANTABILITY. THE TIRE
MANUFACTURER EXPRESSLY
DISCLAIMS LIABILITY FOR INDIRECT,
SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, LOST
PROFIT, LOSS OF BUSINESS, LOSS OF
GOODWILL, LOSS OF REPUTATION,
PUNITIVE OR ANY OTHER DAMAGE,
COST OR LOSS OF ANY KIND. SOME
STATES AND PROVINCES DO NOT
ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION
MAY NOT APPLY TO YOU.
WARNING!
NOTE: Refer to the Owner’s Manual
on the DVD for complete warning
information that could prevent
accidents, injuries and even deaths.
WARNING!
Death, serious injury and/or property
damage may result from:
• Tire failure due to impact damage and/or improper maintenance.
(Continued)
WARNING!(Continued)
• Tires should be inspectedregularly by a qualified technician
for signs of damage, such as
punctures, impacts,
under-inflation or overloading.
• Progressive air loss may result from punctures, cuts, curbing,
impacts or partial bead unseating.
Some fitment causes for air loss are:
• Incomplete bead seating.
• Bead tearing caused by a machine tool due to insufficient lubrication
or improper adjustment.
• Leaking valve core or rubber valve components (these should be
replaced when problems are
detected and whenever tires are
replaced).
• Tire failure due to improper repairs.
• See Rubber Manufacturer’s Association (RMA) established
repair procedures at www.rma.org
for information on proper repair
procedures. Never perform a
temporary repair or use an inner
tube as a substitute for a proper
repair. Only qualified persons
should repair tires.
• Explosion of tire/rim assembly due to improper mounting.
• Only specially trained persons should mount tires.
• Failure to mount tires on approved rims.
• Failure to deflate single or dual assemblies completely before
demounting.
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CONSUMER ASSISTANCE