JEEP GRAND CHEROKEE 2011 WK2 / 4.G Owners Manual

AUTOMATIC TRANSMISSION
CAUTION!
Damage to the transmission may occur if the follow-
ing precautions are not observed:
•Shift into PARK only after the vehicle has come to
a complete stop.
•Shift into or out of REVERSE only after the
vehicle has come to a complete stop and the engine
is at idle speed.
•Do not shift from REVERSE, PARK, or NEUTRAL
into any forward gear when the engine is above
idle speed.
•Before shifting into any gear, make sure your foot
is firmly on the brake pedal.
WARNING!
It is dangerous to move the shift lever out of PARK or
NEUTRAL if the engine speed is higher than idle
speed. If your foot is not firmly on the brake pedal,
the vehicle could accelerate quickly forward or in
reverse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and when your foot is
firmly on the brake pedal.
Key Ignition Park Interlock
This vehicle is equipped with a Key Ignition Park Inter-
lock which requires the shift lever to be placed in PARK
prior to turning the ignition switch to the LOCK position.
The key fob can only be removed from the ignition switch
when the ignition switch is in the LOCK position. Once
the key fob is removed, the shift lever is locked in PARK.
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Brake/Transmission Shift Interlock System
This vehicle is equipped with a Brake Transmission Shift
Interlock System (BTSI) that holds the shift lever in the
PARK position when the ignition switch is in the LOCK
position. To move the shift lever out of the PARK
position, the ignition switch must be turned to the ON or
START position (engine running or not) and the brake
pedal must be pressed.
Five-Speed Automatic Transmission
The electronically-controlled transmission provides a
precise shift schedule. The transmission electronics are
self-calibrating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a normal
condition, and precision shifts will develop within a few
hundred miles/kilometers.
Gear Ranges
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before accelerating.
This is especially important when the engine is cold. If
there is a need to restart the engine, be sure to turn the
ignition switch to the LOCK position before restarting.
Transmission gear engagement may be delayed after
restarting the engine if the ignition switch is not turned to
the LOCK position first.
PARK
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never use PARK while the vehicle is in motion. Apply
the parking brake when leaving the vehicle in this range.
Always apply the parking brake first, then place the shift
lever into the PARK position.
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WARNING!
•Never use the PARK position as a substitute for
the parking brake. Always apply the parking
brake fully when parked to guard against vehicle
movement and possible injury or damage.
•It is dangerous to move the shift lever out of PARK
or NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly on the brake
pedal, the vehicle could accelerate quickly forward
or in reverse. You could lose control of the vehicle
and hit someone or something. Only shift into
gear when the engine is idling normally and when
your right foot is firmly on the brake pedal.
REVERSE
This range is for moving the vehicle backward. Use only
after the vehicle has come to a complete stop.
NEUTRAL
This range is used when vehicle is standing for pro-
longed periods with engine running. Engine may be
started in this range. Set the parking brake and shift the
transmission into PARK if you must leave the vehicle.
NOTE:Towing the vehicle, coasting, or driving for any
other reason with the shift lever in NEUTRAL can result
in severe transmission damage. Refer to “Recreational
Towing” in “Starting and Operating” and “Towing a
Disabled Vehicle” in “What To Do In Emergencies” for
further information.
DRIVE
This range should be selected only when the vehicle is at
a complete stop and the brakes are firmly applied. The
transmission automatically upshifts through fifth gear.
The DRIVE position provides optimum driving charac-
teristics under all normal operating conditions.
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Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows
you to move the shift lever left (-) or right (+) when the
shift lever is in the DRIVE position, allowing you to limit
the highest available gear. For example, if the driver
shifts the transmission into ERS 3 (third gear), the trans-
mission will never shift above third gear, but can shift
down to 2 (second) or 1 (first), when needed.
NOTE:
•If you pull and hold (not tap) the shift lever to the left
(-), the transmission will downshift to the lowest gear
that can be attained without overrevving the engine.
The display will show the gear the vehicle is in and
will limit the top gear to the one displayed.
•If you push and hold (not tap) the shift lever to the
right (+), the transmission will exit the gear limiting
mode and shift to the appropriate gear. The display
will readD. 3.6L Engine
When in the DRIVE position, the first tap to the left (-)
will shift down one gear and will display that gear. For
example, if you are in DRIVE and are in fifth gear, when
you tap the shift lever one time to the left (-), the
transmission will downshift to fourth gear and the dis-
play will show 4. Another tap to the left (-) will shift the
transmission into third gear.
5.7L Engine
On vehicles equipped with the 5.7L engine, use of ERS (or
TOW/HAUL mode) also enables an additional under-
drive gear which is not normally used during through-
gear accelerations. This additional gear improves vehicle
performance and cooling capability when towing a trailer
on certain grades. ERS 1, 2, and 3 are underdrive gears;
ERS 4 is direct drive. ERS 5 (Overdrive) is the same as the
normal 4th gear. When in the DRIVE position in first
through fourth gear, the first tap to the left (-) will display
352 STARTING AND OPERATING

the ERS designation for the current gear (the transmis-
sion will not downshift). For example, if you are in
DRIVE and are in third (direct) gear, when you tap the
shift lever one time to the left (-), the display will show 4
(ERS 4 is direct gear). Another tap to the left (-) will shift
the transmission down to ERS 3 (the added underdrive
gear). When in the DRIVE position in fifth gear, the first
tap to the left (-) will downshift the transmission and
display 5 (ERS 5 is the same as normal fourth gear).
Another tap to the left (-) will shift the transmission
down to ERS 4 (direct gear).
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their
grip and the vehicle could skid.
Screen Display12345*D
Actual Gear(s)
Allowed 1 1-2 1-3 1-4 1-5 1-5
* Applies to vehicles equipped with 5.7L engines only.
NOTE: To select the proper gear position for maximum
deceleration (engine braking), move the shift lever to the
left “D(-)” and hold it there. The transmission will shift to
the range from which the vehicle can best be slowed
down.
Overdrive Operation
The automatic transmission includes an electronically
controlled Overdrive (fifth gear for 3.6L engine, fourth
and fifth gears for 5.7L engine). The transmission will
automatically shift to Overdrive, if the following condi-
tions are present:
•the shift lever is in DRIVE;
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•the engine coolant has reached normal operating tem-
perature;
•vehicle speed is above approximately 30 mph
(48 km/h);
•the TOW/HAUL switch has not been activated;
•transmission has reached normal operating temperature.
NOTE:If the vehicle is started in extremely cold tem-
peratures, the transmission may not shift into Overdrive
and will automatically select the most desirable gear for
operation at this temperature. Normal operation will
resume when the transmission fluid temperature has
risen to a suitable level. Refer to the “Note” under
“Torque Converter Clutch” in this section.
During cold temperature operation you may notice de-
layed upshifts, depending on engine and transmission
temperature. This feature improves the warm-up time of
the engine and transmission. If the transmission temperature gets extremely hot, the
transmission will automatically select the most desirable
gear for operation at this temperature. If the transmission
temperature becomes hot enough, the “TRANSMISSION
OVER TEMP” message may display, and the transmis-
sion may downshift out of Overdrive until the transmis-
sion cools down. After cool down, the transmission will
resume normal operation.
The transmission will downshift from Overdrive, to the
most desirable gear, if the accelerator pedal is fully
pressed at vehicle speeds above approximately 35 mph
(56 km/h).
When to Use TOW/HAUL Mode – If Equipped
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, press the TOW/HAUL switch. This will improve
performance and reduce the potential for transmission
overheating or failure due to excessive shifting. When
354 STARTING AND OPERATING

operating in TOW/HAUL mode, the transmission will
shift into direct gear and Overdrive will be enabled
under steady cruise conditions.
The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate when the switch has been
activated. Pressing the switch a second time restoresnormal operation. If the TOW/HAUL mode is desired,
the switch must be pressed each time the engine is
started.
In high ambient temperatures with sustained high engine
speed and load, an upshift, followed shortly thereafter by
a downshift, may occur. The “TOW/HAUL Indicator
Light” will turn off. This is a normal part of the overheat
protection strategy when operating in the TOW/HAUL
mode.
Transmission Limp Home Mode
Transmission function is monitored for abnormal condi-
tions. If a condition is detected that could result in
transmission damage, the Transmission Limp Home
Mode will be engaged. In this mode, the transmission
will remain in the current gear (3.6L engine) or in direct
gear (5.7L engine) until the vehicle is brought to a stop.
TOW/HAUL Switch
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To reset the transmission, use the following procedure:
1. Stop the vehicle.
2. Move the shift lever into the PARK position.
3. Turn the engine off, and be sure to turn the ignition
switch to the LOCK position.
4. Wait approximately 10 seconds, then restart the en-
gine.
5. Move the shift lever to the desired gear range.
If the problem is no longer detected, the transmission will
return to normal operation. If the problem persists,
PARK, REVERSE, and NEUTRAL will continue to oper-
ate. Only second gear (3.6L engine) or third gear (5.7L
engine) will be available in the DRIVE position. Have the
transmission checked at your authorized dealer as soon
as possible.Torque Converter Clutch
A feature, designed to improve fuel economy, has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages automati-
cally, at a calibrated speed, at light throttle. It engages at
higher speeds under heavier acceleration. This may re-
sult in a slightly different feeling or response during
normal operation in high gear. When the vehicle speed
drops below a calibrated speed, or during acceleration,
the clutch automatically and smoothly disengages.
NOTE:
•The torque converter clutch may not engage until the
transmission fluid and engine coolant are warm [usu-
ally after 1 to 3 miles (1.6 to 4.8 km) of driving].
Because the engine speed is higher when the torque
converter clutch is not engaged, it may seem as if the
transmission is not shifting into Overdrive when cold.
This is normal. Manually shifting (using the ERS shift
control) between 4 (direct gear) and 5/D (Overdrive
356 STARTING AND OPERATING

gear) positions will demonstrate that the transmission
is able to shift into and out of Overdrive. For vehicles
with 5.7L engines (which have two Overdrive gears),
the transmission may not shift into the top Overdrive
gear (normal fifth gear) until the transmission fluid
and engine coolant are warm.
•If the vehicle has not been driven in several days, the
first few seconds of operation after shifting the trans-
mission into gear may seem sluggish. This is due to the
fluid partially draining from the torque converter into
the transmission. This condition is normal and will not
cause damage to the transmission. The torque con-
verter will refill within five seconds after starting the
engine.
FOUR-WHEEL DRIVE OPERATION
Quadra-Trac IOperating Instructions/
Precautions – If Equipped
The Quadra-Trac I is a single-speed (HI range only)
transfer case, which provides convenient full-time four-
wheel drive. No driver interaction is required. The Brake
Traction Control (BTC) System, which combines standard
ABS and Traction Control, provides resistance to any
wheel that is slipping to allow additional torque transfer
to wheels with traction.
NOTE: The Quadra-Trac I system is not appropriate
for conditions where 4WD LOW range is recommended.
Refer to “Off-Road Driving Tips” in “Starting and Oper-
ating” for further information.
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Quadra-Trac IIOperating Instructions/
Precautions – If Equipped
The Quadra-Trac II transfer case is fully automatic in the
normal driving 4WD AUTO mode. The Quadra-Trac II 
transfer case provides three mode positions:
•4WD HI
•NEUTRAL
•4WD LOW
This transfer case is fully automatic in the 4WD HI mode.
When additional traction is required, the 4WD LOW
position can be used to lock the front and rear driveshafts
together and force the front and rear wheels to rotate at
the same speed. The 4WD LOW position is intended for
loose, slippery road surfaces only. Driving in the 4WD
LOW position on dry, hard-surfaced roads may cause
increased tire wear and damage to driveline components.
When operating your vehicle in 4WD LOW, the engine
speed is approximately three times that of the 4WD HI
position at a given road speed. Take care not to overspeed
the engine and do not exceed 25 mph (40 km/h).
Transfer Case Switch
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