tow JEEP GRAND CHEROKEE 2011 WK2 / 4.G Owner's Manual

• Using a ballpoint pen or similarobject, press and hold the recessed
transfer case N (Neutral) button for
four seconds, until the light next to the
N symbol starts to blink, indicating
shift in progress. The light will stop
blinking (stay on solid) when the shift
to N (Neutral) is complete. A “FOUR
WHEEL DRIVE SYSTEM IN NEUTRAL”
message will display on the EVIC
(Electronic Vehicle Information Center).
• Start the engine and shift the transmission into REVERSE.
• Release the brake pedal for five seconds and ensure that there is no
vehicle movement.
• Turn the engine off and firmly apply the parking brake.
• Shift the transmission into PARK and remove the Key Fob.
• Attach the vehicle to the tow vehicle using a suitable tow bar and release
the parking brake.
NOTE: Vehicles equipped with
Quadra-Lift™ must be lowered to the
“Park” (lowest) level, and have automatic
leveling disabled, before tying them down
(from the body) on a trailer or a flatbed
truck. Refer to “Quadra-Lift™” in
“Off-Road Capabilities” for more
information. If the vehicle cannot be
lowered to the “Park” level (for example,
engine will not run), tie-downs must be
fastened to the axles (not the body). Failure
to follow these instructions may cause fault
codes to be set and/or loss of proper
tie-down tension.CAUTION!
• Towing with the rear wheels on the ground will cause severe
transmission damage. Damage
from improper towing is not
covered under the New Vehicle
Limited Warranty.
• Front or rear wheel lifts should not be used. Internal damage to the
transmission or transfer case will
occur if a front or rear wheel lift is
used when recreational towing.
• It is necessary to follow these steps to be certain that the transfer case
is fully in NEUTRAL before
recreational towing to prevent
damage to internal parts.
WARNING!
You or others could be injured if you
leave the vehicle unattended with the
transfer case in the NEUTRAL position
without first fully engaging the
parking brake. The transfer case
NEUTRAL position disengages both
the front and rear driveshafts from the
powertrain and will allow the vehicle
to move even if the transmission is in
PARK. The parking brake should
always be applied when the driver is
not in the vehicle.
UTILITY
62

24-HOUR TOWING ASSISTANCE
• Dial toll-free 1-800-521-2779 or 1-800-363-4869 for Canadian residents.
• Provide your name, vehicle identification number and license plate number.
• Provide your location, including telephone number, from which you are calling.
• Briefly describe the nature of the problem and answer a few simple questions.
• You will be given the name of the service provider and an estimated time of arrival. Ifyou feel you are in an “unsafe situation”, please let us know. With your consent, we
will contact local police or safety authorities.
INSTRUMENT CLUSTER WARNING LIGHTS
- Tire Pressure Monitoring System (TPMS) Light
• Each tire, including the spare (if provided), should be checked monthly, when coldand inflated to the inflation pressure recommended by the vehicle manufacturer on the
vehicle placard or tire inflation pressure label. (If your vehicle has tires of a different
size than the size indicated on the vehicle placard or tire inflation pressure label, you
should determine the proper tire inflation pressure for those tires.)
• As an added safety feature, your vehicle has been equipped with a Tire Pressure Monitoring System (TPMS) that illuminates a low tire pressure telltale when one or
more of your tires is significantly under-inflated. Accordingly, when the low tire
pressure telltale illuminates, you should stop and check your tires as soon as possible,
and inflate them to the proper pressure. Driving on a significantly under-inflated tire
causes the tire to overheat and can lead to tire failure. Under-inflation also reduces
fuel efficiency and tire tread life, and may affect the vehicle’s handling and stopping
ability.
• IF THE LIGHT STARTS FLASHING INDICATING A LOW TIRE PRESSURE,
ADJUST THE AIR PRESSURE IN THE LOW TIRE TO THE AIR PRESSURE
SHOWN ON THE VEHICLE PLACARD OR TIRE INFLATION PRESSURE
LABEL LOCATED ON THE DRIVER'S DOOR. NOTE: AFTER INFLATION,
THE VEHICLE MAY NEED TO BE DRIVEN FOR 20 MINUTES BEFORE THE
FLASHING LIGHT WILL TURN OFF.
• Please note that the TPMS is not a substitute for proper tire maintenance, and it is the driver’s responsibility to maintain correct tire pressure, even if under-inflation has not
reached the level to trigger illumination of the TPMS low tire pressure telltale.
• Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly. The TPMS malfunction indicator is
combined with the low tire pressure telltale. When the system detects a malfunction,
the telltale will flash for approximately one minute and then remain continuously
illuminated. This sequence will continue each time the vehicle is restarted as long as
the malfunction exists.
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• When the malfunction indicator is illuminated, the system may not be able to detect orsignal low tire pressure as intended. TPMS malfunctions may occur for a variety of
reasons, including the installation of replacement or alternate tires or wheels on the
vehicle that prevent the TPMS from functioning properly. Always check the TPMS
malfunction telltale after replacing one or more tires or wheels on your vehicle, to
ensure that the replacement or alternate tires and wheels allow the TPMS to continue
to function properly.
CAUTION!
The TPMS has been optimized for the original equipment tires and wheels. TPMS
pressures and warning have been established for the tire size equipped on your
vehicle. Undesirable system operation or sensor damage may result when using
replacement equipment that is not of the same size, type, and/or style. Aftermarket
wheels can cause sensor damage. Do not use tire sealant from a can, or balance
beads if your vehicle is equipped with a TPMS, as damage to the sensors may
result.
BRAKE- Brake Warning Light
• The Brake Warning light illuminates when there is either a system malfunction or theparking brake is applied. If the light is on and the parking brake is not applied, it
indicates a possible brake hydraulic malfunction, brake booster problem or an
Anti-Lock Brake System problem.
• We recommend you drive to the nearest service center and have the vehicle serviced immediately.
WARNING!
Driving a vehicle with the red brake light on is dangerous. Part of the brake system
may have failed. It will take longer to stop the vehicle. You could have a collision.
Have the vehicle checked immediately.
- Malfunction Indicator Light (MIL)
• Certain conditions, such as a loose or missing gas cap, poor fuel quality, etc., mayilluminate the MIL after engine start. The vehicle should be serviced if the light stays on
through several typical driving cycles. In most situations, the vehicle will drive normally
and not require towing.
• If the MIL flashes when the engine is running, serious conditions may exist that could lead to immediate loss of power or severe catalytic converter damage. We
recommend you do not operate the vehicle. Have the vehicle serviced immediately.
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- Electronic Stability Control (ESC) Activation/Malfunction
Indicator Light
• If the “ESC Activation/Malfunction Indicator Light” comes on continuously with the engine running, a malfunction has been detected in the ESC system. If this light
remains on after several ignition cycles, and the vehicle has been driven several miles
(kilometers) at speeds greater than 30 mph (48 km/h), we recommend you drive to
the nearest service center and have the vehicle serviced immediately.
• The “ESC Activation/Malfunction Indicator Light” starts to flash as soon as the tires lose traction and the ESC system becomes active. If the light begins to flash during
acceleration, ease up on the accelerator and apply as little throttle as possible. Be sure
to adapt your speed and driving to the prevailing road conditions. The light also
flashes when TCS is active. To improve the vehicle's traction when starting off in deep
snow, sand or gravel, it may be desirable to switch the ESC system to Partial Off
mode by momentarily pressing the ESC Off
switch located below the climate
controls, on the switch panel.
- Charging System Light
• This light shows the status of the electrical charging system. If the charging system light remains on, it means that the vehicle is experiencing a problem with the charging
system.
• We recommend you do not continue driving if the charging system light is on. Have the vehicle serviced immediately.
- Oil Pressure Warning Light
• This light indicates low engine oil pressure. If the light turns on while driving, stop thevehicle and shut off the engine as soon as possible. A chime will sound for four
minutes when this light turns on.
• We recommend you do not operate the vehicle or engine damage will occur. Have the vehicle serviced immediately.
- Anti-Lock Brake (ABS) Light
• This light monitors the Anti-Lock Brake System (ABS).
• If the light is not on during starting, stays on, or turns on while driving, werecommend you drive to the nearest service center and have the vehicle serviced
immediately.
- Electronic Throttle Control (ETC) Light
• This light informs you of a problem with the Electronic Throttle Control (ETC) system.
• If a problem is detected, the light will come on while the engine is running. Cycle theignition key when the vehicle has completely stopped and the shift lever is placed in
the PARK position; the light should turn off.
• If the light remains lit with the engine running, your vehicle will usually be drivable; however, see an authorized service center immediately. If the light is flashing when the
engine is running, immediate service is required and you may experience reduced
performance, an elevated/rough idle or engine stall and your vehicle may require
towing.
WHAT TO DO IN EMERGENCIES
65

JACKING AND TIRE CHANGING
Jack Location
• The scissor-type jack and tire changing tools are located in the rear cargo area,below the load floor.
Spare Tire Stowage
• The spare tire is located under the load floor in the rear cargo area.
Preparations For Jacking
• Park on a firm, level surface. Avoid ice or slippery areas.
• Set the parking brake and shift the automatic transmission into PARK.
• Turn the ignition to LOCK and turn on the Hazard Warning flasher.
WHAT TO DO IN EMERGENCIES
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• Turn the jack screw clockwise to firmlyengage the jack saddle with the lift
area of the sill flange.
• Raise the vehicle by turning the jack screw clockwise. Raise the vehicle only
until the tire just clears the surface and
enough clearance is obtained to install
the spare tire.
• Remove the lug nuts, wheel cover (if equipped) and wheel.
• Position the spare wheel/tire on the vehicle and install the lug nuts with the cone-shaped end toward the wheel. Do NOT attempt to install a center cap or wheel
cover on the compact spare. Lightly tighten the lug nuts clockwise. To avoid the risk of
forcing the vehicle off the jack, do not tighten the nuts fully until the vehicle has been
lowered.
• Lower the vehicle by turning the jack screw counterclockwise, and remove the jack and wheel blocks.
• Finish tightening the lug nuts. Push down on the wrench while tightening for increased leverage. Alternate nuts until each one has been tightened twice. The correct wheel nut
tightness is 110 ft lbs (150 N•m). If in doubt about the correct tightness, have them
checked with a torque wrench by your authorized dealer or at a service station.
• Secure the tire, jack, and tools in their proper locations.
NOTE: Tire should be stowed with the “beauty” side up. Storing the tire upside down
may result in scratching or damage to the wheel face.
WARNING!
• Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the
jack or changing the wheel.
• Getting under a jacked-up vehicle is dangerous. The vehicle could slip off the jack and fall on you. You could be crushed. Never get any part of your body
under a vehicle that is on a jack. If you need to get under a raised vehicle, take
it to a service center where it can be raised on a lift.
• The jack is designed to use as a tool for changing tires only. The jack should not be used to lift the vehicle for service purposes. The vehicle should be jacked on a
firm, level surface only. Avoid ice or slippery areas.
(Continued)
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WARNING!(Continued)
• If it is necessary to retrieve the spare tire from under the vehicle on the side ofthe vehicle close to moving traffic, pull far enough off the road to avoid the
danger of being hit.
• Carefully follow these tire changing procedures to help prevent personal injury or damage to your vehicle: Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the vehicle.
• Raising the vehicle higher than necessary can make the vehicle less stable and could cause it to slip off the jack and hurt someone near it. Raise the vehicle
only enough to remove the tire.
• A loose tire or jack, thrown forward in a collision or hard stop, could endanger the occupants of the vehicle. Always stow the jack parts and the spare tire in the
places provided.
JUMP-STARTING
• If your vehicle has a discharged battery it can be jump-started using a set of jumpercables and a battery in another vehicle or by using a portable battery booster pack.
• Jump-starting can be dangerous if done improperly so please follow the procedures in this section carefully.
NOTE: When using a portable battery booster pack follow the manufacturer’s operating
instructions and precautions.
Preparations for Jump-Start
• The battery in your vehicle is located under the passengers front seat. There
are remote locations under the hood to
assist in jump starting.
• Set the parking brake, shift the automatic transmission into PARK and
turn the ignition to LOCK.
• Turn off the heater, radio, and all unnecessary electrical accessories.
• Remove the protective cover over the remote positive (+) battery post. Pull
upward on the cover to remove it.
• If using another vehicle to jump-start the battery, park the vehicle within the jumper cables reach, set the parking brake and make sure the ignition is OFF.
WHAT TO DO IN EMERGENCIES
71

WARNING!
• When temperatures are below the freezing point, electrolyte in a dischargedbattery may freeze. Do not attempt jump-starting because the battery could
rupture or explode and cause personal injury. Battery temperature must be
brought above freezing point before attempting a jump-start.
• Take care to avoid the radiator cooling fan whenever the hood is raised. It can start anytime the ignition switch is on. You can be injured by moving fan blades.
• Remove any metal jewelry, such as watch bands or bracelets, that might make an inadvertent electrical contact. You could be severely injured.
• Batteries contain sulfuric acid that can burn your skin or eyes and generate hydrogen gas which is flammable and explosive. Keep open flames or sparks
away from the battery.
• Do not allow vehicles to touch each other as this could establish a ground connection and personal injury could result.
• Failure to follow this procedure could result in personal injury or property damage due to battery explosion.
• Do not connect the cable to the negative post (-)of the discharged battery. The
resulting electrical spark could cause the battery to explode and could result in
personal injury.
EMERGENCY TOW HOOKS
• If your vehicle is equipped with tow hooks, they are mounted in the front and the rear.
NOTE: For off-road recovery, it is recommended to use both of the front tow hooks to
minimize the risk of damage to the vehicle.
CAUTION!
Tow hooks are for emergency use only, to rescue a vehicle stranded off-road. Do
not use tow hooks for tow truck hookup or highway towing. You could damage
your vehicle. Tow straps are recommended when towing the vehicle; chains may
cause vehicle damage.
WARNING!
• Chains are not recommended for freeing a stuck vehicle. Chains may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow hooks. Tow straps may become disengaged, causing serious injury.
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TOWING A DISABLED VEHICLETowing ConditionWheels OFF
the Ground 2WD Models 4WD Models
Flat Tow NONE • Trans in
NEUTRAL
• 30 mph max(48 km/h)
• 15 miles (24 km) maxdistancexix • Trans in
PARK
• T/case in NEUTRAL
•Towin forward direction
Wheel Lift or Dolly Tow Front
NO
Rear OK
NO
Flatbed ALL BEST METHOD BEST METHOD
WHAT TO DO IN EMERGENCIES
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FLUIDS AND CAPACITIES
ComponentFluid, Lubricant, or Genuine Part Capacities
3.6L Engine MOPAR®Engine Coolant/Antifreeze
5-Year/100,000 Mile Formula or equivalent 10.4 Quarts
(9.9 Liters)
5.7 Liter Engine –
Without Trailer Tow
Package MOPAR
®Engine Coolant/Antifreeze
5-Year/100,000 Mile Formula or equivalent 15.4 Quarts
(14.6 Liters)
5.7 Liter Engine – With
Trailer Tow Package. MOPAR
®Engine Coolant/Antifreeze
5-Year/100,000 Mile Formula or equivalent 16 Quarts
(15.2 Liters)
Engine Oil with Filter 3.6L API certified 5W-30 engine oil, meeting the requirements of Chrysler Material Standard
MS-6395. Refer to your oil filler cap for correct SAE
grade. 6 Quarts
(5.6 Liters)
Engine Oil with Filter 5.7L API certified 5W-20 engine oil, meeting the requirements of Chrysler Material Standard
MS-6395. Refer to your oil filler cap for correct SAE
grade. 7 Quarts
(6.6 Liters)
Fuel Selection 3.6L, 5.7L 87 Octane acceptable. 89 Octane recommended for 5.7L. 24 Gallons
(91 Liters)
Engine Oil Filter 3.6L,
5.7L MOPAR
®Engine Oil Filter or equivalent.
—
Spark Plug 3.6L RER8ZWYCB4 (Gap 0.043 in [1.1 mm]) —
Spark Plug 5.7L LZFR5C–11G (Gap 0.043 in [1.09 mm]) —
Automatic Transmission MOPAR
®ATF+4®Automatic Transmission Fluid or
equivalent licensed ATF+4®product. —
Transfer Case –
3.6L Engine Shell Automatic Transmission Fluid 3353 or
equivalent.
—
Transfer Case –
5.7L Engine MOPAR
®ATF+4®Automatic Transmission Fluid or
equivalent licensed ATF+4®product. —
Axle Differential
(Front/Rear) We recommend you use MOPAR®GL-5 Synthetic
Axle Lubricant SAE 75W-85. —
Axle Differential (Rear)
5.7L Engine With
Electronic Limited-Slip
Differential (ELSD) We recommend you use MOPAR
®GL-5 Synthetic
Axle Lubricant SAE 75W-85 with friction modifier
additive. —
Axle Differential (Rear)
5.7L Engine Without
Electronic Limited-Slip
Differential (ELSD) We recommend you use MOPAR
®GL-5 Synthetic
Axle Lubricant SAE 75W-85. —
Brake Master Cylinder MOPAR
®DOT 3 and SAE J1703 should be used or
equivalent. If DOT 3 is not available, then DOT 4 is
acceptable. Use only recommended brake fluids. —
Power Steering Reservoir
– 3.6L Engine MOPAR
®Hydraulic Fluid or equivalent meeting
MS-11655, such as Fuchs EG ZH 3044 or Pentosin
CHF 11s. —
Power Steering Reservoir
– 5.7L Engine MOPAR
®Power Steering Fluid +4, MOPAR®
ATF+4®Automatic Transmission Fluid or equivalent
licensed ATF+4®product.
MAINTAINING YOUR VEHICLE
81