service JEEP GRAND CHEROKEE 2011 WK2 / 4.G User Guide

INSTRUMENT CLUSTER
Warning Lights
- Low Fuel Warning Light
- Charging System Light**
- Oil Pressure Warning Light**
- Engine Temperature Warning Light
- Transmission Temperature Warning Light
- Anti-Lock Brake (ABS) Light**
- Airbag Warning Light**
- Electronic Throttle Control (ETC) Light
- Tire Pressure Monitoring System (TPMS) Light
- Seat Belt Reminder Light
BRAKE- Brake Warning Light**
- Malfunction Indicator Light (MIL)**
- Electronic Stability Control (ESC) Activation/Malfunction Indicator Light*
- SERV (Service) 4WD Indicator Light
(See page 63 for more information.)
CONTROLS AT A GLANCE
6

• If the Airbag Warning Lightis not on during starting, stays on, or turns on while
driving, have the vehicle serviced by an authorized service center immediately.
• Refer to the Owner's Manual on the DVD for further details regarding the Supplemental Restraint System (SRS).
WARNING!
• Relying on the airbags alone could lead to more severe injuries in a collision.The airbags work with your seat belt to restrain you properly. In some collisions,
the airbags won't deploy at all. Always wear your seat belts even though you
have airbags.
• Being too close to the steering wheel or instrument panel during Advanced Front Airbag deployment could cause serious injury, including death. Airbags need
room to inflate. Sit back, comfortably extending your arms to reach the steering
wheel or instrument panel.
• Supplemental Side Airbag Inflatable Curtains and Supplemental Seat-Mounted Side Airbags need room to inflate. Do not lean against the door or window. Sit
upright in the center of the seat.
• Being too close to the Supplemental Side Airbag Inflatable Curtain and/or Seat-Mounted Side Airbag during deployment could cause you to be severely
injured or killed.
• Do not drive your vehicle after the airbags have deployed. If you are involved in another collision, the airbags will not be in place to protect you.
• After any collision, the vehicle should be taken to an authorized dealer immediately.
CHILD RESTRAINTS
• Children 12 years and under should ride properly buckled up in a rear seat, ifavailable. According to crash statistics, children are safer when properly restrained in
the rear seats rather than in the front.
• Every state in the United States and all Canadian provinces require that small children ride in proper restraint systems. This is the law, and you can be prosecuted for
ignoring it.
Installing The LATCH - Compatible Child Restraint System
• Your vehicle's second row passenger seats are equipped with the child restraintanchorage system called LATCH, which stands for Lower Anchors and Tether for
CHildren.
• All three rear seating positions have lower anchorages that are capable of accommodating LATCH-compatible child seats having flexible, webbing-mounted
lower attachments.
• Child seats with fixed lower attachments must be installed in the outboard positions only.
• Never install LATCH-compatible child seats such that two seats share a common lower anchorage.
GETTING STARTED
14

• Normal Ride Height(NRH) – This is the
standard position of the
suspension and is meant
for normal driving. Only
the bottom Indicator lamp
on the “Up” button will be illuminated
when the vehicle is in this position.
• Off-Road 1 (OR1) (Raisesthe vehicle approximately
1.3 in (33 mm) – This
position is intended for
off-road driving only
where vehicle speeds may
go above 25 mph (40 km/h). Press
the “Up” button once from NRH while
vehicle speed is below 48 mph
(77 km/h). The bottom two Indicator
lamps on the “Up” button will be
illuminated when the vehicle is in
OR1.
• Off-Road 2 (OR2) (Raisesthe vehicle approximately
2.6 in (65 mm) – This
position is intended for
off-road driving where
maximum ground
clearance is required. Press the “Up”
button twice from NRH, or once from
OR1 position while vehicle speed is
below 20 mph (32 km/h). All three
Indicator lamps on the “Up” button
will be illuminated when the vehicle is
in OR2.
• Park Mode (Lowers thevehicle approximately
1.5 in (38 mm) – This
position lowers the vehicle
for easier passenger entry
and exit. Press the
“Down” button once from NRH while
the vehicle speed is below 25 mph
(40 km/h). Once the vehicle speed
goes below 15 mph (24 km/h) the
vehicle height will begin to lower. The
Indicator lamp on the “Down” button
will be illuminated when the vehicle is
in Park Mode.WARNING!
• You or others could be injured if you leave the vehicle unattended
with the transfer case in the N
(Neutral) position without first fully
engaging the parking brake. The
transfer case N (Neutral) position
disengages both the front and rear
driveshafts from the powertrain and
will allow the vehicle to move
regardless of the transmission
position. The parking brake should
always be applied when the driver
is not in the vehicle.
• The air suspension system uses a high pressure volume of air to
operate the system. To avoid
personal injury or damage to the
system, see your authorized dealer
for service.
Hill Start Assist/Hill
Descent Control
• The Hill Start Assist system assists the
driver when starting a vehicle from a
stop on a hill.
• The Hill Descent Control system maintains vehicle speed while
descending hills during off-road
driving situations and is available in
4WD HIGH range and 4WD LOW
range.
• Refer to your Owner's Manual on the DVD for further details.
UP
UP
UP
DOWN
PARK
OFF-ROAD CAPABILITIES
59

24-HOUR TOWING ASSISTANCE
• Dial toll-free 1-800-521-2779 or 1-800-363-4869 for Canadian residents.
• Provide your name, vehicle identification number and license plate number.
• Provide your location, including telephone number, from which you are calling.
• Briefly describe the nature of the problem and answer a few simple questions.
• You will be given the name of the service provider and an estimated time of arrival. Ifyou feel you are in an “unsafe situation”, please let us know. With your consent, we
will contact local police or safety authorities.
INSTRUMENT CLUSTER WARNING LIGHTS
- Tire Pressure Monitoring System (TPMS) Light
• Each tire, including the spare (if provided), should be checked monthly, when coldand inflated to the inflation pressure recommended by the vehicle manufacturer on the
vehicle placard or tire inflation pressure label. (If your vehicle has tires of a different
size than the size indicated on the vehicle placard or tire inflation pressure label, you
should determine the proper tire inflation pressure for those tires.)
• As an added safety feature, your vehicle has been equipped with a Tire Pressure Monitoring System (TPMS) that illuminates a low tire pressure telltale when one or
more of your tires is significantly under-inflated. Accordingly, when the low tire
pressure telltale illuminates, you should stop and check your tires as soon as possible,
and inflate them to the proper pressure. Driving on a significantly under-inflated tire
causes the tire to overheat and can lead to tire failure. Under-inflation also reduces
fuel efficiency and tire tread life, and may affect the vehicle’s handling and stopping
ability.
• IF THE LIGHT STARTS FLASHING INDICATING A LOW TIRE PRESSURE,
ADJUST THE AIR PRESSURE IN THE LOW TIRE TO THE AIR PRESSURE
SHOWN ON THE VEHICLE PLACARD OR TIRE INFLATION PRESSURE
LABEL LOCATED ON THE DRIVER'S DOOR. NOTE: AFTER INFLATION,
THE VEHICLE MAY NEED TO BE DRIVEN FOR 20 MINUTES BEFORE THE
FLASHING LIGHT WILL TURN OFF.
• Please note that the TPMS is not a substitute for proper tire maintenance, and it is the driver’s responsibility to maintain correct tire pressure, even if under-inflation has not
reached the level to trigger illumination of the TPMS low tire pressure telltale.
• Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly. The TPMS malfunction indicator is
combined with the low tire pressure telltale. When the system detects a malfunction,
the telltale will flash for approximately one minute and then remain continuously
illuminated. This sequence will continue each time the vehicle is restarted as long as
the malfunction exists.
WHAT TO DO IN EMERGENCIES
63

• When the malfunction indicator is illuminated, the system may not be able to detect orsignal low tire pressure as intended. TPMS malfunctions may occur for a variety of
reasons, including the installation of replacement or alternate tires or wheels on the
vehicle that prevent the TPMS from functioning properly. Always check the TPMS
malfunction telltale after replacing one or more tires or wheels on your vehicle, to
ensure that the replacement or alternate tires and wheels allow the TPMS to continue
to function properly.
CAUTION!
The TPMS has been optimized for the original equipment tires and wheels. TPMS
pressures and warning have been established for the tire size equipped on your
vehicle. Undesirable system operation or sensor damage may result when using
replacement equipment that is not of the same size, type, and/or style. Aftermarket
wheels can cause sensor damage. Do not use tire sealant from a can, or balance
beads if your vehicle is equipped with a TPMS, as damage to the sensors may
result.
BRAKE- Brake Warning Light
• The Brake Warning light illuminates when there is either a system malfunction or theparking brake is applied. If the light is on and the parking brake is not applied, it
indicates a possible brake hydraulic malfunction, brake booster problem or an
Anti-Lock Brake System problem.
• We recommend you drive to the nearest service center and have the vehicle serviced immediately.
WARNING!
Driving a vehicle with the red brake light on is dangerous. Part of the brake system
may have failed. It will take longer to stop the vehicle. You could have a collision.
Have the vehicle checked immediately.
- Malfunction Indicator Light (MIL)
• Certain conditions, such as a loose or missing gas cap, poor fuel quality, etc., mayilluminate the MIL after engine start. The vehicle should be serviced if the light stays on
through several typical driving cycles. In most situations, the vehicle will drive normally
and not require towing.
• If the MIL flashes when the engine is running, serious conditions may exist that could lead to immediate loss of power or severe catalytic converter damage. We
recommend you do not operate the vehicle. Have the vehicle serviced immediately.
WHAT TO DO IN EMERGENCIES
64

- Electronic Stability Control (ESC) Activation/Malfunction
Indicator Light
• If the “ESC Activation/Malfunction Indicator Light” comes on continuously with the engine running, a malfunction has been detected in the ESC system. If this light
remains on after several ignition cycles, and the vehicle has been driven several miles
(kilometers) at speeds greater than 30 mph (48 km/h), we recommend you drive to
the nearest service center and have the vehicle serviced immediately.
• The “ESC Activation/Malfunction Indicator Light” starts to flash as soon as the tires lose traction and the ESC system becomes active. If the light begins to flash during
acceleration, ease up on the accelerator and apply as little throttle as possible. Be sure
to adapt your speed and driving to the prevailing road conditions. The light also
flashes when TCS is active. To improve the vehicle's traction when starting off in deep
snow, sand or gravel, it may be desirable to switch the ESC system to Partial Off
mode by momentarily pressing the ESC Off
switch located below the climate
controls, on the switch panel.
- Charging System Light
• This light shows the status of the electrical charging system. If the charging system light remains on, it means that the vehicle is experiencing a problem with the charging
system.
• We recommend you do not continue driving if the charging system light is on. Have the vehicle serviced immediately.
- Oil Pressure Warning Light
• This light indicates low engine oil pressure. If the light turns on while driving, stop thevehicle and shut off the engine as soon as possible. A chime will sound for four
minutes when this light turns on.
• We recommend you do not operate the vehicle or engine damage will occur. Have the vehicle serviced immediately.
- Anti-Lock Brake (ABS) Light
• This light monitors the Anti-Lock Brake System (ABS).
• If the light is not on during starting, stays on, or turns on while driving, werecommend you drive to the nearest service center and have the vehicle serviced
immediately.
- Electronic Throttle Control (ETC) Light
• This light informs you of a problem with the Electronic Throttle Control (ETC) system.
• If a problem is detected, the light will come on while the engine is running. Cycle theignition key when the vehicle has completely stopped and the shift lever is placed in
the PARK position; the light should turn off.
• If the light remains lit with the engine running, your vehicle will usually be drivable; however, see an authorized service center immediately. If the light is flashing when the
engine is running, immediate service is required and you may experience reduced
performance, an elevated/rough idle or engine stall and your vehicle may require
towing.
WHAT TO DO IN EMERGENCIES
65

- Airbag Warning Light
• If the light is not on during starting, stays on, or turns on while driving, have thevehicle serviced by an authorized service center immediately.
Fuel Cap/Loose Gas Cap Message
• If a “gas cap” message (shown as Check Gascap) appears, tighten the gas cap until a“clicking” sound is heard.
• If the message continues to appear for more than three days after tightening the gas cap, have the vehicle serviced by an authorized service center immediately.
Oil Change Indicator
Message
• If an “oil change” message (shown as Oil Change Required) appears and a single chime sounds, it is time for your next required oil change.
Vehicles Equipped With Keyless Enter-N-Go
• Without pressing the brake pedal, push the ENGINE START/STOP button and cycle the ignition to the ON/RUN position (Do not start the engine.)
• Fully depress the accelerator pedal, slowly, three times within 10 seconds.
• Without pressing the brake pedal, push the ENGINE START/STOP button once to return the ignition to the OFF/LOCK position.
Vehicles Not Equipped With Keyless Enter-N-Go
• Turn the ignition switch to the ON/RUN position (Do not start the engine.)
• Fully depress the accelerator pedal, slowly, three times within 10 seconds.
• Turn the ignition switch to the OFF/LOCK position.
WHAT TO DO IN EMERGENCIES
66

IF YOUR ENGINE OVERHEATS
• In any of the following situations, you can reduce the potential for overheating bytaking the appropriate action.
• On the highways — slow down.
• In city traffic — while stopped, shift transmission into NEUTRAL, but do not increase engine idle speed.
NOTE: There are steps that you can take to slow down an impending overheat condition:
• If your air conditioner (A/C) is on, turn it off. The A/C system adds heat to the engine cooling system and turning the A/C off can help remove this heat.
• You can also turn the Temperature Control to maximum heat, the Mode Control to floor and the Fan Control to high. This allows the heater core to act as a supplement to the
radiator and aids in removing heat from the engine cooling system.
• If the temperature reading does not return to normal, turn the engine off immediately.
• We recommend that you do not operate the vehicle or engine damage will occur. Have the vehicle serviced immediately.
CAUTION!
Driving with a hot cooling system could damage your vehicle. If the temperature
gauge reads HOT (H), pull over and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back into the normal range. If the
pointer remains on HOT (H), and you hear continuous chimes, turn the engine off
immediately and call for service.
WARNING!
You or others can be badly burned by hot engine coolant (antifreeze) or steam
from your radiator. If you see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool. Never try to open a cooling
system pressure cap when the radiator or coolant bottle is hot.
WHAT TO DO IN EMERGENCIES
67

• Turn the jack screw clockwise to firmlyengage the jack saddle with the lift
area of the sill flange.
• Raise the vehicle by turning the jack screw clockwise. Raise the vehicle only
until the tire just clears the surface and
enough clearance is obtained to install
the spare tire.
• Remove the lug nuts, wheel cover (if equipped) and wheel.
• Position the spare wheel/tire on the vehicle and install the lug nuts with the cone-shaped end toward the wheel. Do NOT attempt to install a center cap or wheel
cover on the compact spare. Lightly tighten the lug nuts clockwise. To avoid the risk of
forcing the vehicle off the jack, do not tighten the nuts fully until the vehicle has been
lowered.
• Lower the vehicle by turning the jack screw counterclockwise, and remove the jack and wheel blocks.
• Finish tightening the lug nuts. Push down on the wrench while tightening for increased leverage. Alternate nuts until each one has been tightened twice. The correct wheel nut
tightness is 110 ft lbs (150 N•m). If in doubt about the correct tightness, have them
checked with a torque wrench by your authorized dealer or at a service station.
• Secure the tire, jack, and tools in their proper locations.
NOTE: Tire should be stowed with the “beauty” side up. Storing the tire upside down
may result in scratching or damage to the wheel face.
WARNING!
• Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the
jack or changing the wheel.
• Getting under a jacked-up vehicle is dangerous. The vehicle could slip off the jack and fall on you. You could be crushed. Never get any part of your body
under a vehicle that is on a jack. If you need to get under a raised vehicle, take
it to a service center where it can be raised on a lift.
• The jack is designed to use as a tool for changing tires only. The jack should not be used to lift the vehicle for service purposes. The vehicle should be jacked on a
firm, level surface only. Avoid ice or slippery areas.
(Continued)
WHAT TO DO IN EMERGENCIES
70

Maintenance Record
Odometer Date Signature, Authorized Service Center
8,000 Miles
(13,000 km)
or 6 Months
16,000 Miles
(26,000 km)
or 12 Months
24,000 Miles
(39,000 km)
or 18 Months
32,000 Miles
(52,000 km)
or 24 Months
40,000 Miles
(65,000 km)
or 30 Months
48,000 Miles
(78,000 km)
or 36 Months
56,000 Miles
(91,000 km)
or 42 Months
64,000 Miles
(104,000 km)
or 48 Months
72,000 Miles
(117,000 km)
or 54 Months
80,000 Miles
(130,000 km)
or 60 Months
88,000 Miles
(143,000 km)
or 66 Months
96,000 Miles
(156,000 km)
or 72 Months
104,000 Miles
(169,000 km)
or 78 Months
MAINTAINING YOUR VEHICLE
83