service reset JEEP GRAND CHEROKEE 2012 WK2 / 4.G Owners Manual

NOTE:
•The head restraints should only be removed by quali-
fied technicians, for service purposes only. If either of
the head restraints require removal, see your autho-
rized dealer.
•In the event of deployment of an Active Head Re-
straint, refer to “Occupant Restraints/Resetting Active
Head Restraints (AHR)” in “Things To Know Before
Starting Your Vehicle” for further information.
WARNING!
•Do not place items over the top of the Active Head
Restraint, such as coats, seat covers or portable
DVD players. These items may interfere with the
operation of the Active Head Restraint in the event
of a collision and could result in serious injury or
death.(Continued)
Active Head Restraint (Tilted)
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 169

as it was before the repair or service. If s/he cannot do so,
then the odometer must be set at zero, and a sticker must
be placed in the door jamb stating what the mileage was
before the repair or service. It is a good idea for you to
make a record of the odometer reading before the repair/
service, so that you can be sure that it is properly reset, or
that the door jamb sticker is accurate if the odometer
must be reset at zero.
When the appropriate conditions exist, this display
shows the Electronic Vehicle Information Center (EVIC)
messages. Refer to “Electronic Vehicle Information Cen-
ter”.
11. Tire Pressure Monitoring Telltale LightEach tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure recommended
by the vehicle manufacturer on the vehicle placard or tire inflation pressure label. (If your vehicle
has tires of a different size than the size indicated on the
vehicle placard or tire inflation pressure label, you should
determine the proper tire inflation pressure for those
tires.)
As an added safety feature, your vehicle has been
equipped with a Tire Pressure Monitoring System
(TPMS) that illuminates a low tire pressure telltale when
one or more of your tires is significantly under-inflated.
Accordingly, when the low tire pressure telltale illumi-
nates, you should stop and check your tires as soon as
possible, and inflate them to the proper pressure. Driving
on a significantly under-inflated tire causes the tire to
overheat and can lead to tire failure. Under-inflation also
reduces fuel efficiency and tire tread life, and may affect
the vehicle’s handling and stopping ability.
288 UNDERSTANDING YOUR INSTRUMENT PANEL

to “Adaptive Cruise Control (ACC)” in “Understand-
ing The Features Of Your Vehicle” (if equipped).
•Cruise Off When Park Brake Is On
•ACC Cancelled Below Min. Speed.
•Coolant Low
•Service Air Suspension System
•Oil Change Due
•Key In Ignition
•Lights On
•Key In Ignition Lights On
•Ignition Or Accessory On
•Ignition Or Accessory On. Lights On
•Turn Signal On
•Park Assist On
•Warning Object Detected
•Remote Start Aborted — Door ajar
•Remote Start Aborted — Hood ajar
•Remote Start Aborted — L/Gate ajar
•Remote Start Aborted — Fuel low
•Remote Start Disabled — Start Vehicle to Reset
•Remote Start Active — Insert Key and Turn to Run
•Remote Start Active — Push Start Button
•Memory 1 Profile Set
•Memory 2 Profile Set
•Memory System Unavailable — Not In Park
•Memory System Unavailable — Seatbelt Buckled
4
UNDERSTANDING YOUR INSTRUMENT PANEL 301

•Raising Vehicle Ride Height (with icon)
•Lowering Vehicle Ride Height (with icon)
•Normal Vehicle Ride Height — This message is dis-
played (for 5 seconds) when the vehicle has achieved
the Normal Vehicle Ride Height.
•Off Road Ride Height Level 1 — This message is
displayed (for 5 seconds) when the vehicle has
achieved the Off Road Height Level 1.
•Off Road Ride Height Level 2 — This message is
displayed (for 5 seconds) when the vehicle has
achieved the Off Road Height Level 2.
•Vehicle Lowered To Entry/Exit (Park) Height — This
message is displayed (for 5 seconds) when the vehicle
has achieved the Park Height.
•Entry/Exit (Park) Height in Progress — This message
is displayed (for 5 seconds) when the request is made
to go into Entry/Exit Height while the vehicle speed is
between 15 and 25 mph. This shows that the request
has been recognized and will lower to Entry/Exit
height when vehicle is below 15 mph.
•Service Air Suspension System — This is displayed
when a fault has occurred in the system. The system
will have limited operation at that point.
•Immediate Air Suspension Service/Repair Required
— This is displayed when a fault has occurred in the
system which results in a complete system shutdown.
The system will be non operational at that point.
•Reduce Speed To Maintain Selected Ride Height —
This message is displayed in advance warning to the
driver that the vehicle will be moved to the next lower
preset position unless the speed is reduced.
4
UNDERSTANDING YOUR INSTRUMENT PANEL 303

DRIVE
This range should be used for most city and highway
driving. It provides the smoothest upshifts and down-
shifts, and the best fuel economy. The transmission
automatically upshifts through underdrive first, second,
and third gears, direct fourth gear and overdrive fifth
gear. The DRIVE position provides optimum driving
characteristics under all normal operating conditions.
When frequent transmission shifting occurs (such as
when operating the vehicle under heavy loading condi-
tions, in hilly terrain, traveling into strong head winds, or
while towing heavy trailers), use the Electronic Range
Select (ERS) feature (refer to “Electronic Range Select
(ERS)” in this section) to select a lower gear range. Under
these conditions, using a lower gear range will improve
performance and extend transmission life by reducing
excessive shifting and heat buildup.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in the current gear until the vehicle is brought to a stop.
After the vehicle has stopped, the transmission will
remain in second gear regardless of which forward gear
is selected. PARK, REVERSE, and NEUTRAL will con-
tinue to operate. The Malfunction Indicator Light (MIL)
may be illuminated. Limp Home Mode allows the vehicle
to be driven to an authorized dealer for service without
damaging the transmission.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
5
STARTING AND OPERATING 427

3. Turn the ignition switch to the LOCK/OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the shift
lever is in the DRIVE position. For example, if you shift
the transmission into 3 (third gear), the transmission will
never shift above third gear, but will shift down into
second and first gear normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the shift
lever to the left (-) will downshift the transmission,
activate ERS mode, display the current gear in the
instrument cluster, and maintain that gear as the top
available gear. Once in ERS mode, tapping the shift lever
to the left (-) or right (+) will change the top available
gear.
428 STARTING AND OPERATING

Downshifting the transmission to the lowest possible
gear (when climbing a grade), or shifting to NEUTRAL
(when stopped in heavy traffic) can help to reduce this
excess heat generation.
During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature im-
proves warm up time of the engine and transmission to
achieve maximum efficiency. Engagement of both the
torque converter clutch and the top overdrive gear are
inhibited until the transmission fluid is warm (refer to the
“Note” under “Torque Converter Clutch” in this section).
During extremely cold temperatures (-16°F [-27°C] or
below), operation may briefly be limited to first and
direct gears only. Normal operation will resume once the
transmission temperature has risen to a suitable level.Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in third gear regardless of which forward gear is selected.
PARK, REVERSE, and NEUTRAL will continue to oper-
ate. The Malfunction Indicator Light (MIL) may be illu-
minated. Limp Home Mode allows the vehicle to be
driven to an authorized dealer for service without dam-
aging the transmission.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition switch to the LOCK/OFF position.
436 STARTING AND OPERATING

4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the shift
lever is in the DRIVE position. For example, if you shift the transmission into 3 (third gear), the transmission will
never shift above third gear, but will shift down into
second and first gear normally.
Use of ERS (or TOW/HAUL mode) also enables an
additional underdrive gear which is not normally used
during through-gear accelerations. This additional gear
can improve vehicle performance and cooling capability
when towing a trailer on certain grades. In ERS mode,
gears 1 though 3 are underdrive gears, and ERS 4 is direct
drive. ERS 5 and 6 (Overdrive gears ) are the same as the
normal fourth and fifth gears.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the shift
lever to the left (-) will activate ERS mode, display the
current gear in the instrument cluster, and maintain that
5
STARTING AND OPERATING 437

MAINTENANCE SCHEDULE
The Scheduled Maintenance services listed in this
manual must be done at the times or mileages specified
to protect your vehicle warranty and ensure the best
vehicle performance and reliability. More frequent main-
tenance may be needed for vehicles in severe operating
conditions, such as dusty areas and very short trip
driving. Inspection and service should also be done
anytime a malfunction is suspected.
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
On Electronic Vehicle Information Center (EVIC)
equipped vehicles, “Oil Change Required” will be dis-
played in the EVIC and a single chime will sound,
indicating that an oil change is necessary.On Non-EVIC equipped vehicles, “Change Oil” will flash
in the instrument cluster odometer and a single chime
will sound, indicating that an oil change is necessary.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that ser-
vice is required for your vehicle. Operating conditions
such as frequent short-trips, trailer tow, extremely hot or
cold ambient temperatures, and E85 fuel usage will
influence when the “Change Oil” message is displayed.
Depending on operating conditions, the message may
appear as early as 3,500 miles (5 630 km) since last reset.
Have your vehicle serviced as soon as possible, within
the next 500 miles (805 km).
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S628 MAINTENANCE SCHEDULES