transmission JEEP GRAND CHEROKEE 2017 WK2 / 4.G Service Manual

NOTE:
SRT vehicles and 4WD models without 4WD
LOW range should only be towed with all four
wheelsOFFthe ground.
Proper towing or lifting equipment is required
to prevent damage to your vehicle. Use only
tow bars and other equipment designed for
this purpose, following equipment manufac-
turer’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing
device to main structural members of the
vehicle, not to bumpers or associated brack-
ets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, de-
frosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC
mode.
If the key fob is unavailable, or the vehicle's
battery is discharged, refer to “Manual Park
Release” in this section for instructions on
shifting the transmission out of PARK for
towing.CAUTION!
• Do not use sling type equipment when towing. Vehicle damage may occur.
• When securing the vehicle to a flat bed
truck, do not attach to front or rear
suspension components. Damage to
your vehicle may result from improper
towing.
Two-Wheel Drive Models
The manufacturer recommends towing your
vehicle with all four wheels OFFthe ground
using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, the vehicle may be
towed (with rear wheels on the ground) under
the following conditions:
• The transmission must be in NEUTRAL. Refer to "Manual Park Release" in this
section for instructions on shifting the
transmission to NEUTRAL when the en-
gine is off.
• The towing speed must not exceed 30 mph (48 km/h). • The towing distance must not exceed
30 miles (48 km).
If the transmission is not operable, or the
vehicle must be towed faster than 30 mph
(48 km/h) or farther than 30 miles (48 km),
tow with the rear wheels OFFthe ground.
Acceptable methods are to tow the vehicle on
a flatbed, or with the front wheels raised and
the rear wheels on a towing dolly, or (when
using a suitable steering wheel stabilizer to
hold the front wheels in the straight position)
with the rear wheels raised and the front
wheels on the ground.
CAUTION!
Towing faster than 30 mph (48 km/h) or
farther than 30 miles (48 km) with rear
wheels on the ground can cause severe
transmission damage. Damage from im-
proper towing is not covered under the
New Vehicle Limited Warranty.
IN CASE OF EMERGENCY
228

Four-Wheel Drive Models
The manufacturer recommends towing with
all wheelsOFFthe ground. Acceptable meth-
ods are to tow the vehicle on a flatbed or with
one end of vehicle raised and the opposite
end on a towing dolly.
If flatbed equipment is not available, and the
transfer case is operable, vehicles with a
two-speed transfer case may be towed (in the
forward direction, with ALLwheels on the
ground), IFthe transfer case is in NEUTRAL
(N) and the transmission is in PARK. Refer to
“Recreational Towing” for detailed instruc-
tions.
Vehicles equipped with a single-speed trans-
fer case have no NEUTRAL position, and
therefore mustbe towed with all four wheels
OFF the ground.
CAUTION!
• Front or rear wheel lifts must not be
used. Internal damage to the transmis-
sion or transfer case will occur if a front
or rear wheel lift is used when towing.
• Towing this vehicle in violation of the
above requirements can cause severe
transmission and/or transfer case dam-
age. Damage from improper towing is
not covered under the New Vehicle Lim-
ited Warranty.
ENHANCED ACCIDENT
RESPONSE SYSTEM (EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
Please refer to “Supplemental Restraint Sys-
tem (SRS) — Air Bags” in “Occupant Re- straints” for further information on the En-
hanced Accident Response System (EARS)
function.
EVENT DATA RECORDER
(EDR)
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near crash-like
situations, such as an air bag deployment or
hitting a road obstacle, data that will assist in
understanding how a vehicle’s systems per-
formed.
Please refer to “Supplemental Restraint Sys-
tem (SRS) — Air Bags” in “Occupant Re-
straints” for further information on the Event
Data Recorder (EDR).
229

SERVICING AND MAINTENANCE
SCHEDULED SERVICING NON-
SRT......................232
Maintenance Plan Non-SRT........233
Heavy Duty Use Of The Vehicle ......234
SCHEDULED SERVICING – SRT .235
Maintenance Plan – SRT..........236
SCHEDULED SERVICING — DIESEL
ENGINE.................. .239
Maintenance Plan — Diesel Fuel Up To
B5 Biodiesel.................241
Additional Maintenance — B6 To
B20 Biodiesel ................242
ENGINE COMPARTMENT .....244
3.6L Engine.................244
5.7L Engine .................245
6.4L Engine .................246 3.0L Diesel Engine
.............247
Checking Oil Level — Gasoline Engine .248
Checking Oil Level — Diesel Engine . . .248
Adding Washer Fluid ............248
Brake System ................249
Automatic Transmission ..........250
Maintenance-Free Battery ........250
DEALERSERVICE .......... .251
Air Conditioner Maintenance.......251
Windshield Wiper Blades .........253
Cooling System ...............257
RAISINGTHEVEHICLE .......258
TIRES................... .258
Tire Safety Information..........258
Wheel And Wheel Trim Care .......264
Tire Chains (Traction Devices) .......265Tire Rotation Recommendations
.....265
DEPARTMENT OF TRANSPORTA-
TION UNIFORM TIRE QUALITY
GRADES................. .266
Treadwear...................266
Traction Grades ...............266
Temperature Grades .............267
STORINGTHEVEHICLE.......267
BODYWORK...............268
Body And Underbody Maintenance . . .268
Preserving The Bodywork .........268
INTERIORS............... .269
Seats And Fabric Parts...........269
Plastic And Coated Parts ..........270
Leather Parts .................270
SERVICING AND MAINTENANCE
231

WARNING!
catch fire. Brake fluid can also damage
painted and vinyl surfaces, care should
be taken to avoid its contact with these
surfaces.
• Do not allow petroleum based fluid to
contaminate the brake fluid. Brake seal
components could be damaged, causing
partial or complete brake failure. This
could result in a collision.
Automatic Transmission
Fluid Level Check
The fluid level is preset at the factory and
does not require adjustment under normal
operating conditions. Routine fluid level
checks are not required, therefore the trans-
mission has no dipstick. Your authorized
dealer can check your transmission fluid
level using special service tools. If you notice
fluid leakage or transmission malfunction,
visit your authorized dealer immediately to
have the transmission fluid level checked.
Operating the vehicle with an improper fluid
level can cause severe transmission damage.
CAUTION!
If a transmission fluid leak occurs, visit
your authorized dealer immediately. Se-
vere transmission damage may occur. Your
authorized dealer has the proper tools to
adjust the fluid level accurately.
Maintenance-Free Battery
Your vehicle is equipped with a maintenance-
free battery. You will never have to add water,
nor is periodic maintenance required.
WARNING!
• Battery fluid is a corrosive acid solutionand can burn or even blind you. Do not
allow battery fluid to contact your eyes,
skin, or clothing. Do not lean over a
battery when attaching clamps. If acid
splashes in eyes or on skin, flush the
area immediately with large amounts of
water. Refer to “Jump-Starting” in “In
Case Of Emergency” for further informa-
tion.
WARNING!
• Battery gas is flammable and explosive.Keep flame or sparks away from the
battery. Do not use a booster battery or
any other booster source with an output
greater than 12 Volts. Do not allow cable
clamps to touch each other.
• Battery posts, terminals, and related ac-
cessories contain lead and lead com-
pounds. Wash hands after handling.
CAUTION!
• It is essential when replacing the cableson the battery that the positive cable is
attached to the positive post and the
negative cable is attached to the nega-
tive post. Battery posts are marked posi-
tive (+) and negative (-) and are identi-
fied on the battery case. Cable clamps
should be tight on the terminal posts
and free of corrosion.
• If a “fast charger” is used while the
battery is in the vehicle, disconnect both
vehicle battery cables before connecting
the charger to the battery. Do not use a
SERVICING AND MAINTENANCE
250

Chassis
ComponentFluid, Lubricant, or Genuine Part
Automatic Transmission Use only Mopar ZF 8&9 Speed ATF Automatic Transmission Fluid or
equivalent. Failure to use the correct fluid may affect the function or
performance of your transmission.
Transfer Case – Single-Speed (Quadra-Trac I) We recommend you use Automatic Transmission Fluid 3353.
Transfer Case – Two-Speed (Quadra-Trac II) We recommend you use MOPAR ATF+4 Automatic Transmission Fluid.
Axle Differential (Front) We recommend you use MOPAR GL-5 Synthetic Axle Lubricant SAE
75W-85.
Axle Differential (Rear) – With Electronic Limited-Slip Differential (ELSD) We recommend you use MOPAR GL-5 Synthetic Axle Lubricant SAE 75W-85 with friction modifier.
Axle Differential (Rear) – Without Electronic Limited-Slip Differential
(ELSD) We recommend you use MOPAR GL-5 Synthetic Axle Lubricant SAE
75W-85.
Brake Master Cylinder We recommend you use MOPAR DOT 3 Brake Fluid, SAE J1703 should be
used. If DOT 3, SAE J1703 brake fluid is not available, then DOT 4 is
acceptable.
279

Chassis
ComponentFluid, Lubricant, or Genuine Part
Automatic Transmission Use only Mopar ZF 8&9 Speed ATF Automatic Transmission Fluid or
equivalent. Failure to use the correct fluid may affect the function or
performance of your transmission.
Transfer Case – Single-Speed (Selec-Track) We recommend you use MOPAR ATF+4 Automatic Transmission Fluid.
Axle Differential (Front) We recommend you use MOPAR GL-5 Synthetic Axle Lubricant SAE
75W-85.
Axle Differential (Rear) – With Electronic Limited-Slip Differential (ELSD) We recommend you use MOPAR GL-5 Synthetic Axle Lubricant SAE 75W-85 with integrated friction modifier.
Axle Differential (Rear) – Without Electronic Limited-Slip Differential
(ELSD) We recommend you use MOPAR GL-5 Synthetic Axle Lubricant SAE
75W-85.
Brake Master Cylinder We recommend you use MOPAR DOT 3 Brake Fluid, SAE J1703 should be
used. If DOT 3, SAE J1703 brake fluid is not available, then DOT 4 is
acceptable.
FLUIDS AND LUBRICANTS – DIESEL ENGINE
Engine
Component Fluid, Lubricant, or Genuine Part
Engine Coolant We recommend you use MOPAR Antifreeze/Coolant 10 Year/150,000 Mile
Formula OAT (Organic Additive Technology).
Engine Oil We recommend you use 5W-40syntheticengine oil such as MOPAR or
Shell Rotella that meets FCA Material Standard MS-10902 and the API
CJ-4 engine oil category is required.
281

Chassis
ComponentFluid, Lubricant, or Genuine Part
Automatic Transmission Use only Mopar ZF 8&9 Speed ATF Automatic Transmission Fluid, or
equivalent. Failure to use the correct fluid may affect the function or
performance of your transmission.
Transfer Case – Single-Speed (Quadra-Trac I) We recommend you use Shell Automatic Transmission Fluid 3353.
Transfer Case – Two-Speed (Quadra-Trac II) We recommend you use MOPAR ATF+4 Automatic Transmission Fluid.
Axle Differential (Front) We recommend you use MOPAR GL-5 Synthetic Axle Lubricant SAE
75W-85.
Axle Differential (Rear) – With Electronic Limited-Slip Differential (ELSD) We recommend you use MOPAR GL-5 Synthetic Axle Lubricant SAE 75W-85 with friction modifier additive.
Axle Differential (Rear) – Without Electronic Limited-Slip Differential
(ELSD) We recommend you use MOPAR GL-5 Synthetic Axle Lubricant SAE
75W-85.
Brake Master Cylinder We recommend you use MOPAR DOT 3 Brake Fluid, SAE J1703 should be
used. If DOT 3, SAE J1703 brake fluid is not available, then DOT 4 is
acceptable.
MOPAR ACCESSORIES
Authentic Accessories By Mopar
In choosing Authentic Accessories you gain
far more than expressive style, premium pro-
tection, or extreme entertainment, you also
benefit from enhancing your vehicle with ac-
cessories that have been thoroughly tested
and factory-approved. The following highlights just some of the
many Authentic Jeep Accessories by Mopar
featuring a fit, finish, and functionality spe-
cifically for your Jeep Grand Cherokee.
283

• Status of the Rear Differential — IfEquipped
Suspension
The Suspension page displays information
concerning the vehicle’s suspension.
The following information is displayed:
• Suspension Articulation Indicator • Current Ride Height Status
– Normal
– Off Road 1
– Off Road 2
– Entry/Exit
NOTE:
The wheel articulation will be represented by
a yellow color in the Suspension Articulation
Indicator. If Ride Height is adjusted, the Ride
Height indicator on the screen will switch to
the appropriate height and the Suspension
Articulation Indicator will show the move-
ment and change in height.
Accessory Gauges
The Accessory Gauges page displays the cur-
rent status of the vehicle’s Coolant Tempera-
ture, Oil Temperature, Oil Pressure, Trans-
mission Temperature, and Battery Voltage.
Selec-Terrain
The Selec-Terrain page displays the current
Selec-Terrain mode through a high resolution
image. Adjusting the Selec-Terrain mode will
1 — Steering Angle
2 — Transfer Case Status
3 — Rear Differential Status
1 — Suspension Articulation Indicator
2 — Current Ride Height
1 — Coolant Temperature
2 — Oil Temperature
3 — Oil Pressure
4 — Battery Voltage
5 — Transmission Temperature
289

Dual Video Screen
NOTE:
Typically there are two different ways to op-
erate the features of the Rear Seat Entertain-
ment System.
• The Remote Control
• The Touchscreen Radio (If Equipped)
Blu-ray Disc Player
Play A Blu-ray Disc
The Blu-ray disc player is located in the
center console.1. Insert a Blu-ray disc into the VES discplayer with the label facing as indicated
on the Blu-ray player. The radio automati-
cally selects the appropriate mode after
the disc is recognized and displays the
menu screen, the language screen, or
starts playing the first track. 2. To watch a Blu-ray disc on Rear 1 for
driver's side rear passengers, ensure the
Remote Control and Headphone switch is
on Rear 1.
3. To watch a Blu-ray disc on Rear 2 for passenger side rear passengers, ensure
the Remote Control and Headphone
switch is on Rear 2.
NOTE:
• To view a Blu-ray disc on the radio, press the “Media” button on the touchscreen,
and then press the “Disc” button. Press
the “Play” button, and then the “full
screen” button.
• Viewing a Blu-ray disc on the radio screen is not available in all states/provinces. The
vehicle must be stopped, and the gear
selector must be in the PARK position for
vehicles with automatic transmission.
Blu-ray Disc Player Location
MULTIMEDIA
326

AccessUconnect ..........291, 293, 298
Accessories ..................283
Mopar ...................283
Adaptive Cruise Control (ACC) Off .................175, 177
On..................175, 177
Adaptive Cruise Control (ACC) (Cruise Control) ..................174
Adding Fuel ..............186, 188
Additives, Fuel ................274
AirBag ....................122 Air Bag Operation ............124
Air Bag Warning Light .........121
Driver Knee Air Bag ...........124
Enhanced Accident Response .128, 229
Event Data Recorder (EDR) ......229
Front Air Bag ..............122
If A Deployment Occurs ........128
Knee Impact Bolsters .........124
Maintaining Your Air Bag System . .129
Redundant Air Bag Warning Light . .122
Side Air Bags ..............125
Transporting Pets ............142
Air Bag Light ...........80, 121, 144 Air Bag Maintenance
............129
Air Conditioner Maintenance .......251
Air Conditioning Filter .........51, 252
Air Conditioning, Operating Tips ......51
Air Conditioning Refrigerant ........251
Air Conditioning System .......50, 251
Alarm Arm The System .............18
Disarm The System ............18
Alarm (Security Alarm) .........17, 81
Alarm System (Security Alarm) .......17
Antifreeze (Engine Coolant) ........276
Capacities ................277
Anti-Lock Brake System (ABS) .......92
Anti-Lock Warning Light ...........86
APP Uconnect Access ............293
Arming System (Security Alarm) ......17
Assist, Hill Start ................94
Audio

Jack ..................322
Auto Down Power Windows .........53
Automatic Door Locks ............23
Automatic High Beams ...........38
Automatic Temperature Control (ATC) . . .50
Automatic Transmission ..........159 Adding Fluid
...........279, 281
Fluid Level Check ...........250
Fluid Type .........279, 281, 283
Auto Up Power Windows ...........53
Axle Fluid ...................283
Axle Lubrication ...........279, 281
Background Themes Uconnect 8.4N .............341
Back-Up Camera ..............185
Battery ..................82, 250
Charging System Light .........82
Belts, Seat ..................143
Blind Spot Monitoring ...........103
B-Pillar Location ..............261
Brake Assist System .............93
Brake Control System, Electronic .....93
Brake Fluid .......249, 279, 281, 283
Brake System ................249
Fluid Check ........249, 279, 281
Master Cylinder .............249
Warning Light ...............80
Brake/Transmission Interlock .......158
Break-In Recommendations, New Vehicle ...................155
INDEX
359