service JEEP LIBERTY 2009 KK / 2.G Manual PDF

IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
Suggestions For Obtaining Service For Your
Vehicle .............................. 471
▫ Prepare For The Appointment ........... 471
▫ Prepare A List ...................... 471
▫ Be Reasonable With Requests ............ 471
 If You Need Assistance ................. 471
▫ Chrysler LLC Customer Center .......... 472
▫ Chrysler Canada Inc. Customer Center ..... 472
▫ In Mexico Contact .................... 472 ▫
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) ............ 473
▫ Service Contract ..................... 473
 Warranty Information (U.S. Vehicles Only) .... 474
 MOPAR Parts....................... 474
 Reporting Safety Defects ................ 474
▫ In The 50 United States And Washington,
D.C. .............................. 474
▫ In Canada ......................... 475
 Publication Order Forms ................ 475
9

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation withthe service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know you and the vehicle best,
and are most concerned that you get prompt and high
quality service. The manufacturer’s authorized dealers
have the facilities, factory-trained technicians, special
tools, and the latest information to ensure the vehicle is
fixed correctly and in a timely manner.
IF YOU NEED CONSUMER ASSISTANCE 471
9

This is why you should always talk to an authorized
dealer’s service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer-
ship. They want to know if you need assistance.
•If an authorized dealership is unable to resolve the
concern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Authorized dealership name
•Vehicle Identification Number (VIN)
•Vehicle delivery date and mileage
Chrysler LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 992-1997
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
472 IF YOU NEED CONSUMER ASSISTANCE

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If youhave any questions about the service contract, call the
manufacturer’s Service Contract National Customer Hot-
line at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
IF YOU NEED CONSUMER ASSISTANCE 473
9

To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street, SW., Wash-
ington, D.C. 20590. You can also obtain other information
about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to:
Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
•Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler LLC
vehicles. A complete working knowledge of the ve-
hicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
IF YOU NEED CONSUMER ASSISTANCE 475
9

•Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
•Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler LLC vehicles.
Included are starting, operating, emergency and main-
tenance procedures as well as specifications, capabili-
ties and safety tips.Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
476 IF YOU NEED CONSUMER ASSISTANCE

Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop onwet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
IF YOU NEED CONSUMER ASSISTANCE 477
9

Climate Control......................... 274
Clock ........................ 229,243,246,255
Coin Holder ........................... 185
Cold Weather Operation ................... 291
Command-Trac Operation .................. 302
Compact Disc (CD) Maintenance ............. 273
Compact Spare Tire ...................... 350
Compass .............................. 221
Compass Calibration ..................... 221
Compass Variance ....................... 222
Computer, Trip/Travel .................... 219
Console .............................. 185
Console, Floor .......................... 185
Contract, Service ........................ 473
Coolant Pressure Cap (Radiator Cap) .......... 426
Cooling System ......................... 423
Adding Coolant (Antifreeze) .............. 425
Coolant Capacity ...................... 450
Coolant Level ...................... 423,427Disposal of Used Coolant
................ 427
Drain, Flush, and Refill .................. 424
Inspection ........................... 427
Points to Remember .................... 428
Pressure Cap ......................... 426
Selection of Coolant (Antifreeze) ......424,450,451
Corrosion Protection ..................... 435
Cruise Light ........................... 213
Cupholders ............................ 184
Customer Assistance ..................... 471
Daytime Brightness, Interior Lights ........... 149
Daytime Running Lights ................... 144
Dealer Service .......................... 412
Defroster, Rear Window ................... 193
Defroster, Windshield ................83,276,281
Delay (Intermittent) Wipers ................. 150
Diagnostic System, Onboard ................ 410
Dimmer Control ........................ 148
INDEX 483
10

Engine Oil........................ 415,451
Engine Oil Disposal .................... 415
Finish Care ............................ 435
Flashers Hazard Warning ....................... 394
Turn Signal ................ 83,146,205,448,449
Flash-To-Pass ........................... 147
Flipper Glass, Liftgate ..................... 41
Flooded Engine Starting ................... 292
Floor Console .......................... 185
Fluid, Brake ........................... 452
Fluid Capacities ......................... 450
Fluid Leaks ............................. 83
Fluid Level Checks .................... 431,432
Automatic Transmission ................. 430
Brake .............................. 429
Cooling System ....................... 423
Engine Oil ........................... 413
Power Steering ........................ 319 Fluids, Lubricants and Genuine Parts
.......... 451
Fog Light Service ........................ 448
Fog Lights .................... 142,145,205,448
Folding Rear Seat ........................ 133
Four Wheel Drive Shifting ..................... 302,304,308,310
Systems .......................... 302,308
Four Wheel Drive Operation ................ 302
Shifting into Transfer Case Neutral (N) ....... 389
Shifting out of Transfer Case Neutral (N) ..... 389
Front Axle (Differential) ................... 432
Fuel ................................. 365
Adding ............................. 370
Additives ............................ 368
Clean Air ............................ 366
Ethanol ............................. 366
Filler Cap (Gas Cap) .................... 370
Gasoline ............................ 365
Gauge .............................. 202
486 INDEX

Rear Servicing........................ 449
Rear Tail ............................ 449
Seat Belt Reminder ..................... 213
Service ........................... 446,447
Service Engine Soon (Malfunction Indicator) . . . 204
Side Marker .......................... 448
Tire Pressure Monitoring (TPMS) ........202,356
Tow/Haul Indicator .................... 207
Traction Control .................... 333,336
Transfer Case ...................... 305,311
Turn Signal ................ 83,142,146,448,449
Vanity Mirror .......................... 93
Voltage ............................. 205
Warning (Instrument Cluster Description) ..... 202
Load Floor, Cargo ....................... 186
Loading Vehicle ......................... 371
Tires ............................... 342
Locks ................................. 29
Auto Unlock .......................... 32 Automatic Door
........................ 31
Child Protection ........................ 33
Door ................................ 29
Power Door ........................... 30
Low Tire Pressure System .................. 356
Lower Anchors and Tether for CHildren
(LATCH) ............................ 74,76
Lubrication, Body ....................... 419
Luggage Carrier ......................... 194
Lumbar Support ........................ 129
Maintenance Free Battery .................. 417
Maintenance, General ..................... 413
Maintenance Procedures ................... 413
Maintenance Schedule .................... 454
Maintenance, Sunroof ..................... 174
Malfunction Indicator Light (Check Engine) . . 204,411
Manual, Service ......................... 475
INDEX 491
10