service JEEP PATRIOT 2011 1.G Owner's Manual

CHRYSLER GROUP LLC
CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: 1–877–426–5337
CHRYSLER CANADA INC.
CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: 1–800–465–2001 (English)
Phone: 1–800–387–9983 (French)
ASSISTANCE FOR THE
HEARING IMPAIRED
• To assist customers who havehearing difficulties, the manufacturer
has installed special TDD
(Telecommunication Devices for the
Deaf) equipment at its customer
center. Any hearing or speech
impaired customer, who has access
to a TDD or a conventional
teletypewriter (TTY) in the United
States, can communicate with the
manufacturer by dialing
1–800–380–CHRY. Canadian
residents with hearing difficulties that
require assistance can use the special
needs relay service offered by Bell
Canada. For TTY teletypewriter users,
dial 711 and for Voice callers, dial
1–800–855–0511 to connect with a
Bell Relay Service operator.
WARNING!
Engine exhaust, some of its
constituents, and certain vehicle
components contain, or emit,
chemicals known to the State of
California to cause cancer and birth
defects, or other reproductive harm.
In addition, certain fluids contained in
vehicles and certain products of
component wear contain, or emit,
chemicals known to the State of
California to cause cancer and birth
defects, or other reproductive harm.
PUBLICATIONS ORDERING
•If you are the first registered retail
owner of your vehicle, you may
obtain one free printed copy of the
Owner's Manual, Warranty Booklet or
Radio Manuals on your DVD by
calling 1–877–426–5337 (U.S.) or
1–800–387–1143 (Canada) or by
contacting your dealer.
• Replacement User Guide kits or DVDs or, if you prefer, additional
printed copies of the Owner's
Manual, Warranty Booklet or Radio
Manuals may be purchased by
visiting www.techauthority.com or by
calling 1–800–890–4038 (U.S.) or
1–800–387–1143 (Canada). Visa,
Master Card, American Express and
Discover orders are accepted. If you
prefer mailing your order, please call
the above numbers for an order form.
NOTE: A street address is required when
ordering manuals (no P.O. Boxes).
NOTE:
• The Owner's Manual and User Guide electronic files are also available on the
Chrysler, Jeep, Ram Truck and Dodge
websites.
• Click on the "For Owners" tab, select "Owner/Service Manuals", then select
your desired model year and vehicle
from the drop-down lists.
CONSUMER ASSISTANCE
70

REPORTING SAFETY
DEFECTS IN THE 50
UNITED STATES AND
WASHINGTON, D.C.
• If you believe that your vehicle has adefect that could cause a collision or
cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying the
manufacturer.
• If NHTSA receives similar complaints, it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in
individual problems between you,
your authorized dealer, and the
manufacturer.
• To contact NHTSA, you may either call the Auto Safety Hotline toll free at
1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://
www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New
Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can
also obtain other information about
motor vehicle safety from
http://www.safercar.gov.
In Canada
• If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers
who wish to report a safety defect to
the Canadian government should
contact Transport Canada, Motor
Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
• French Canadian customers who wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle
Defect Investigations and Recalls at
1-800-333-0510 or go to
http://www.tc.gc.ca/securiteroutiere/
CONSUMER ASSISTANCE
71