audio JEEP WRANGLER 2023 Owner's Manual

MULTIMEDIA213
Screen Activated Features
 Dialing via Keypad using touchscreen.
 Viewing and Calling contacts from Phonebooks
displayed on the touchscreen.
 Setting Favorite Contact phone numbers so they are
easily accessible on the Main Phone screen.
 Viewing and Calling contacts from Recent Call logs.
 Reviewing your recent Incoming SMS Messages.
 Pairing up to 10 phones/audio devices for easy access
to connect to them quickly.
NOTE:Your phone must be capable of SMS messaging via
Bluetooth® for messaging features to work properly.
Your mobile phone’s audio is transmitted through your
vehicle’s audio system; the system will automatically mute
your radio when using the Uconnect Phone.
For Uconnect customer support:
US visit UconnectPhone.com or call 877-855-8400
 Canada visit UconnectPhone.com or call
800-465-2001 (English) or (French) call
800-387-9983
Uconnect Phone allows you to transfer calls between the
system and your mobile phone as you enter or exit your
vehicle and enables you to mute the system's microphone
for private conversation. The Phone feature is driven through your Bluetooth®
“Hands-Free Profile” mobile phone. Uconnect features
Bluetooth® technology — the global standard that enables
different electronic devices to connect to each other
without wires or a docking station. Ensure you phone is
turned on with Bluetooth® active and has been paired to
the Uconnect system. Up to 10 mobile phones or audio
devices are allowed to be linked to the system. Only one
linked (or paired) mobile phone and one audio device can
be used with the system at a time.
Phone Button
The Phone button on your steering wheel is
used to get into the Phone Mode and make
calls, show recent, incoming or outgoing calls,
view phonebook, etc. When you push the
button you will hear a BEEP. The BEEP is your signal to give
a command.
Voice Command Button
The Voice Command button on your steering
wheel is only used for “barge in” and when you
are already in a call or want to make another
call. The button on your steering wheel is also used to access
the Voice Commands for the Uconnect Voice Command
features if your vehicle is equipped.
Phone Operation
OPERATION
Voice commands can be used to operate the Uconnect
Phone and to navigate its menu structure. Voice
commands are required after most Uconnect Phone
prompts. There are two general methods for how Voice
Command works:

1. Say compound commands like “Call John Smith
mobile”.

2. Say the individual commands and allow the system to guide you to complete the task.
You will be prompted for a specific command and then
guided through the available options.
 Prior to giving a voice command, one must wait for the
beep, which follows the “Listen” prompt or another
prompt.
 For certain operations, compound commands can be
used. For example, instead of saying “Call” and then
“John Smith” and then “mobile”, the following
compound command can be said: “Call John Smith
mobile.”
 For each feature explanation in this section, only the
compound command form of the voice command is
given. You can also break the commands into parts and
say each part of the command when you are asked for
it. For example, you can use the compound command
form voice command “Search for John Smith,” or you
WARNING!
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the Uconnect features and
applications in this vehicle. Only use Uconnect when it
is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
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Follow these steps to pair your phone:

1. Place the ignition in the ACC or ON/RUN position.

2. Press the Phone button.
NOTE:
If there are no phones currently connected with
the system, a pop-up will appear asking if you
would like to pair a mobile phone.
 This pop-up only appears when the user enters
Phone Mode and no other device(s) have previ -
ously been paired. If the system has a phone previ -
ously paired, even if no phone is currently
connected with the system, this pop-up will not
appear.
3. Select “Yes” to begin the pairing process.
4. Search for available devices on your Bluetooth®-enabled mobile phone.
 Press the Settings button on your mobile phone.
 Select “Bluetooth®” and ensure it is enabled.
Once enabled, the mobile phone will begin to
search for Bluetooth® connections.
NOTE:During the pairing procedure, you may receive a pop-up on
your touchscreen asking you to make sure the PIN on the
touchscreen matches the PIN from the pop-up on your
mobile phone.
5. If “No” is selected, and you still would like to pair a
mobile phone, press the Phone Pairing or Settings
button from the Uconnect Phone main screen.
 Press the Paired Phones button or the Add Device
button. 
Search for available devices on your
Bluetooth®-enabled mobile phone. When
prompted on the phone, select “Uconnect” and
accept the connection request.
6. Uconnect Phone will display an in-progress screen while the system is connecting.
7. When your mobile phone finds the Uconnect system, select “Uconnect.”
8. When prompted on the mobile phone, accept the connection request from Uconnect.
9. When the pairing process has successfully completed, the system will prompt you to choose
whether or not this is your favorite phone. Selecting
“Yes” will make this phone the highest priority. This
phone will take precedence over other paired phones
within range and will connect to the Uconnect system
automatically when entering the vehicle. Only one
mobile phone and/or one Bluetooth® audio device
can be connected to the Uconnect system at a time.
If “No” is selected, simply select “Uconnect” from the
mobile phone/audio device Bluetooth® screen, and
the Uconnect system will reconnect to the
Bluetooth® device.NOTE:For phones which are not made a favorite, the phone
priority is determined by the order in which it was paired.
The most recent phone paired will have the higher priority.
NOTE:During the pairing procedure, you may receive a pop-up on
your mobile phone for the Uconnect system to access your
“messages” and “contacts”. Selecting “Ok” or “Allow” will
sync your contacts with the Uconnect system. You can also use the VR command “Show Paired Phones”
to bring up the Paired Phone screen from any screen on
the radio.
NOTE:Software updates on your phone or the Uconnect system
may interfere with the Bluetooth® connection. If this
happens, simply repeat the pairing process. However, first
make sure to delete the device from the list of phones on
your Uconnect system. Next, be sure to remove Uconnect
from the list of devices in your phone’s Bluetooth®
settings.
PAIR A BLUETOOTH® STREAMING AUDIO
DEVICE
For information on how to pair a Bluetooth® streaming
audio device with the Uconnect 3 With 5-inch Display radio
Úpage 214.

1. Press the Media button on the touchscreen to begin.

2. Change the source to “Bluetooth®”.
3. Press the Bluetooth® button on the touchscreen to display the Paired Audio Devices screen.
4. Press the Add Device button on the touchscreen.
NOTE:If there is no device currently connected with the system,
a pop-up will appear.
5. Search for available devices on your Bluetooth®-enabled audio device. When prompted
on the device, confirm the PIN shown on the
Uconnect screen.
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6. Uconnect Phone will display an in-process screen
while the system is connecting.
7. When the pairing process has successfully completed, the system will prompt you to choose
whether or not this is your favorite device. Selecting
“Yes” will make this device the highest priority. This
device will take precedence over other paired devices
within range.
NOTE:For devices which are not made a favorite, the device
priority is determined by the order in which it was paired.
The most recent device paired will have the higher priority.
You can also use the VR command “Show Paired Phones”
to bring up a list of paired audio devices.
CONNECTING TO A PARTICULAR MOBILE
PHONE OR AUDIO DEVICE AFTER PAIRING
Uconnect Phone will automatically connect to the highest
priority paired phone and/or Audio Device within range. If
you need to choose a particular phone or audio device
follow these steps:

1. Press the
Settings
button on the touchscreen.

2. Press the Paired Phones or Audio Sources button. 3. Press to select the particular phone or the particular audio device. A pop-up menu will appear; press
“Connect Phone”.
4. Press the X to exit out of the Settings screen.
DISCONNECTING OR DELETING A PHONE OR
AUDIO DEVICE

Uconnect 3 With 5-inch Display
Uconnect 4 With 7-inch Display

1. Press the Uconnect Phone Pairing or Settings button.

2. Press the Paired Phones or Audio Sources button. 3. Press the Settings button located to the right of the device name for a different phone or audio device
than the currently connected device or press the
preferred Connected Phone from the list.
4. The option’s pop-up will be displayed.
5. Press the Disconnect Device or the Delete Device button on the touchscreen.
6. Press the X to exit out of the Settings screen.
MAKING A PHONE OR AUDIO DEVICE A
FAVORITE

1. On the Paired Phone/Audio Sources screen, press the Settings button located to the right of the device
name for a different phone or audio device than the
currently connected device or press the preferred
“Connected Phone” from the list.

2. The option’s pop-up will be displayed.
3. Press the Make Favorite button on the touchscreen; you will see the chosen device move to the top of the
list.
4. Press the X to exit out of the Settings screen.

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ANSWER OR IGNORE AN INCOMING CALL —
NO CALL CURRENTLY IN PROGRESS
When you receive a call on your mobile phone, the
Uconnect Phone will interrupt the vehicle audio system.
Push the Phone button on the steering wheel, press the
Answer button on the touchscreen.
You can also press the Caller ID box to place the current
call on hold or answer the incoming call.

Uconnect 3 With 5-inch Display Uconnect 4 With 7-inch Display

ANSWER OR IGNORE AN INCOMING CALL —
CALL CURRENTLY IN PROGRESS
If a call is currently in progress and you have another
incoming call, you will hear the same network tones for
call waiting that you normally hear when using your mobile
phone. Push the Phone button on the steering wheel,
press the Answer button on the touchscreen, or press the
Caller ID box to place the current call on hold and answer
the incoming call.
NOTE:Phones that are compatible with the Uconnect system in
the market today do not support rejecting an incoming call
when another call is in progress. Therefore, the user can
only answer an incoming call or ignore it.
DO NOT DISTURB
With Do Not Disturb, you can disable notifications from
incoming calls and texts, allowing you to keep your eyes on
the road and hands on the wheel. For your convenience,
there is a counter display to keep track of your missed
calls and text messages while Do Not Disturb is active.
Do Not Disturb can automatically reply with a text
message, a call, or both when declining an incoming call
and send it to voicemail.
Automatic reply messages can be:

“I am driving right now, I will get back to you shortly”.
 Create a custom auto reply message up to 160 charac -
ters.
NOTE:Only the first 25 characters can be seen on the touch -
screen while typing a custom message.
While in Do Not Disturb, “Conference Call” can be selected
so you can still place a second call without being
interrupted by incoming calls.
NOTE:
 Reply with text message is not compatible with
iPhone® devices.
 Auto reply with text message is only available on
phones that support Bluetooth® Message Access
Profile (MAP).
PLACE/RETRIEVE A CALL FROM HOLD
During an active call, press the Hold or Call On Hold button
on the Phone main screen.
1 — Answer Button
2 — Caller ID Box
1 — Answer Button
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MAKING A SECOND CALL WHILE CURRENT
CALL IS IN PROGRESS
You can place a call on hold by pressing the Hold button
on the Phone main screen, then dial a number from the
keypad (if supported by your mobile phone), recent calls,
SMS Inbox or from the phonebooks.
TOGGLING BETWEEN CALLS

Uconnect 3 With 5-inch Display
Uconnect 4 With 7-inch Display

If two calls are in progress (one active and one on hold),
press the Swap Calls button on the phone main screen.
Only one call can be placed on hold at a time.
You can also push the Phone button to toggle between the
active and held phone call.
JOIN CALLS
When two calls are in progress (one active and one on
hold), press the Join/Merge Calls button on the Phone
main screen to combine all calls into a conference call.
CALL TERMINATION
To end a call in progress, momentarily press the End Call
button on the touchscreen or the Phone End button on the
steering wheel. Only the active call(s) will be terminated
and if there is a call on hold, it will become the new active
call.
REDIAL
Push the VR button and after the “Listening”
prompt and the following beep, say “Redial.”
The Uconnect Phone will call the last number that was
dialed from your mobile phone.
CALL CONTINUATION
Call continuation is the progression of a phone call on the
Uconnect Phone after the vehicle ignition has been
switched to OFF.
NOTE:The call will remain within the vehicle audio system until
the phone becomes out of range for the Bluetooth® connection. It is recommended to press the Transfer
button on the touchscreen when leaving the vehicle.
Advanced Phone Connectivity
TRANSFER CALL TO AND FROM MOBILE
PHONE
The Uconnect Phone allows ongoing calls to be
transferred from your mobile phone without terminating
the call. To transfer an ongoing call from your connected
mobile phone to the Uconnect Phone or vice versa, press
the Transfer button on the Phone main screen.
Things You Should Know About Uconnect
Phone
VOICE COMMAND
For the best performance:

Always wait for the beep before speaking
 Speak normally, without pausing, just as you would
speak to a person sitting a few feet/meters away from
you
 Ensure that no one other than you is speaking during a
voice command period
 Low-To-Medium Blower Setting
 Low-To-Medium Vehicle Speed
 Low Road Noise
 Smooth Road Surface
 Fully Closed Windows
 Dry Weather Conditions

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Even though the system is designed for many languages
and accents, the system may not always work for some.
NOTE:It is recommended that you do not store names in your
Favorites phonebook while the vehicle is in motion.
Number and name recognition rate is optimized when the
entries are not similar. You can say “O” (letter “O”) for “0”
(zero).
Even though international dialing for most number
combinations is supported, some shortcut dialing number
combinations may not be supported.
Audio Performance
Audio quality is maximized under:
Low-To-Medium Blower Setting
 Low-To-Medium Vehicle Speed
 Low Road Noise
 Smooth Road Surface
 Fully Closed Windows
 Dry Weather Conditions
 Operation From The Driver's Seat Performance such as audio clarity, echo, and loudness to
a large degree rely on the phone and network, and not the
Uconnect Phone.
Echo at the far end can sometimes be reduced by lowering
the in-vehicle audio volume.
PHONE VOICE COMMANDS
Making and answering hands-free phone calls is easy with
Uconnect. When the Phonebook button is illuminated on
your touchscreen, your system is ready. Check
UconnectPhone.com for mobile phone compatibility and
pairing instructions.
Push the Phone button and wait for the beep to say a
command. Here are some examples:

“Call John Smith”
 “Dial 123 456 7890”
 “Redial ” (call previous outgoing phone number)
 “Call back ” (call previously answered incoming phone
number)
Did You Know: When providing a Voice Command, push
the Phone button and say “ Call”, then pronounce the
name exactly as it appears in your phonebook. When a
contact has multiple phone numbers, you can say “ Call
John Smith work”.
VOICE TEXT REPLY — IF EQUIPPED
Uconnect can announce incoming text messages. Push
the VR button or Phone button and say:

1. “
Listen
” to have the system read an incoming text
message. (Must have compatible mobile phone
paired to Uconnect system.)
2. “
Reply” after an incoming text message has been
read.
Listen to the Uconnect prompts. After the beep, re -
peat one of the predefined messages and follow the
system prompts.
NOTE:Only use the numbering listed in the provided table.
Otherwise, the system will not transpose the message.
Did You Know: Your mobile phone must have the full
implementation of the Message Access Profile (MAP) to
take advantage of this feature. For details about MAP, visit
UconnectPhone.com.
Apple® iPhone® iOS 5 or later supports reading incoming
text messages only. For further information on how to
enable this feature on your Apple® iPhone®, refer to your
iPhone® “User Manual”.
WARNING!
ALWAYS drive safely with your hands on the wheel. You
have full responsibility and assume all risks related to
the use of the Uconnect features and applications in
this vehicle. Only use Uconnect when it is safe to do so.
Failure to do so may result in an accident involving
serious injury or death.
PRE-DEFINED VOICE TEXT REPLY RESPONSES
Yes. Stuck in traffic. See you later.
No. Start without
me. I’ll be late.
Okay. Where are you? I will be 5
minutes late.
Call me.
Are you there
yet?
I’ll call you later. I need
directions. See you in 5 10, 15, 20, 25, 30, 45, 60> minutes.
I’m on my way.
Can’t talk right
now.
I’m lost. Thanks.
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APPLE CARPLAY®
Use this QR code to access your digital
experience.
Uconnect works seamlessly with Apple
CarPlay®, the smarter, more secure
way to use your iPhone® in the car, and
stay focused on the road. Use your
Uconnect Touchscreen display, the
vehicle's knobs and controls, and your
voice with Siri to get access to Apple Music®, Maps,
Messages, and more.
NOTE:Feature availability depends on your carrier and mobile
phone manufacturer. Some Apple CarPlay® features may
or may not be available in every region and/or language.
To use Apple CarPlay®, make sure you are using iPhone®
5 or later, have Siri enabled in Settings, ensure your
iPhone® is unlocked for the very first connection only, and
then use the following procedure:

1. Connect your iPhone® to one of the media USB
ports in your vehicle.

NOTE:Be sure to use the factory-provided Lightning cable that
came with your phone, as aftermarket cables may not
work.
2. Once the device is connected and recognized, the Phone icon on the drag & drop menu bar changes to
the Apple CarPlay® Icon.
NOTE:Apple CarPlay® is set to launch immediately. You can also
launch it by pressing the Apple CarPlay® icon on the
touchscreen.

Apple CarPlay® And LTE Data Coverage

NOTE:To use Apple CarPlay®, make sure that cellular data is
turned on, and that you are in an area with cellular
coverage. Your data and cellular coverage is shown on the
left side of the radio screen. Data plan rates apply. Once Apple CarPlay® is up and running on your Uconnect
system, the following features can be utilized using your
iPhone® data plan:

Phone
 Music
 Messages
 Maps
Phone
With Apple CarPlay®, push and hold the VR
button on the steering wheel to activate a Siri
voice recognition session. You can also press
and hold the Home button within Apple
CarPlay® to start talking to Siri. This allows you to make
calls or listen to voicemail as you normally would using Siri
on your iPhone®.
NOTE:Only temporarily pushing the VR button on the steering
wheel launches a built-in Uconnect VR session, not a Siri
session, and it will not function with Apple CarPlay®.
Music
Apple CarPlay® allows you to access all your
artists, playlists, and music from iTunes® or
any third party application installed on your
device. Using your iPhone® data plan, you can
also use select third party audio apps including music,
news, sports, podcasts, and more.
Messages
Push and hold the VR button on the steering
wheel to activate a Siri voice recognition
session. Apple CarPlay® allows you to use Siri
to send or reply to text messages. Siri can also
1 — LTE Data Coverage
2 — Apple CarPlay® Icon

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read incoming text messages, but drivers will not be able
to read messages, as everything is done via voice.
Maps
Push and hold the VR button on the steering
wheel until the beep or tap the Microphone
icon to ask Apple® Siri to take you to a desired
destination by voice. You can also touch the
Navigation icon in Apple CarPlay® to access Apple®
Maps.
Apps
The Apple CarPlay® App plays all compatible apps that are
available to use, every time it is launched. You must have
the compatible app downloaded, and you must be signed
in to the app through your mobile device for it to work with
Apple CarPlay®.
Refer to http://www.apple.com/ios/carplay/ (US) or
https://www.apple.com/ca/ios/carplay/ (Canada) to see
the latest list of available apps for Apple CarPlay®.
Apple CarPlay® Voice Command
NOTE:Feature availability depends on your carrier and mobile
phone maker. Some Apple CarPlay® features may not be
available in every region and/or language.
Apple CarPlay® allows you to use your voice to interact
with Siri through your vehicle’s voice recognition system,
and use your smartphone’s data plan to project your
iPhone® and a number of its apps onto your Uconnect
touchscreen. Connect your iPhone® 5 or higher to one of
the media USB ports, using the factory-provided Lightning
cable, and press the new Apple CarPlay® icon that
replaces your Phone icon on the main menu bar to begin Apple CarPlay®. Push and hold the VR button on the
steering wheel, or press and hold the Home button within
Apple CarPlay®, to activate Siri, which recognizes natural
voice commands to use a list of your iPhone® features:

Phone
 Music
 Messages
 Maps — If Equipped
 Additional Apps — If Equipped
NOTE:Apple CarPlay® is a trademark of Apple® Inc. iPhone® is
a trademark of Apple® Inc., registered in the US and other
countries. Apple® terms of use and privacy statements
apply.
ANDROID AUTO™ AND APPLE
C
ARPLAY® TIPS AND TRICKS
Android Auto™ And Apple CarPlay® Automatic Bluetooth®
Pairing
After connecting to Android Auto™ or Apple CarPlay® for
the first time and undergoing the setup procedure, the
smartphone pairs to the Uconnect system via Bluetooth®
without any setup required every time it is within range, if
Bluetooth® is turned on.
NOTE:Apple CarPlay® uses a USB connection while Android
Auto™ uses both USB and Bluetooth® connections to
function. The connected device is unavailable to other
devices when connected using Android Auto™ or Apple
CarPlay®. Multiple Devices Connecting To The Uconnect System — If
Equipped
It is possible to have multiple devices connected to the
Uconnect system. For example, if using Android Auto™/
Apple CarPlay®, the connected device will be used to
place hands-free phone calls or send hands-free text
messages. However, another device can also be paired to
the Uconnect system, via Bluetooth®, as an audio source,
so the passenger can stream music.
NOTE:Apple CarPlay® and Android Auto™ can only be launched
from the front and center console USB ports.
CONNECTED VEHICLE SERVICES —
IF EQUIPPED
IS MY VEHICLE CONNECTED?
If equipped, vehicles with an ASSIST and an SOS button
are connected vehicles. These buttons will be located on
either the rearview mirror or overhead console, depending
on the vehicle. If these buttons are present in your vehicle,
you have a connected radio and can take advantage of the
many connected vehicle features.
For further information about the ASSIST and SOS buttons
Úpage 291.
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(Continued)
(Continued)
2. Once a connection between the vehicle and a
SiriusXM Guardian™ Customer Care agent is made,
the agent will stay on the line with you.
NOTE:Calls between the vehicle occupants and the SiriusXM
Guardian™ Customer Care center may be recorded or
monitored for quality assurance purposes. Through your
enrollment in and use of the SiriusXM Guardian™
connected services, you consent to being recorded.
SOS Call System Limitations
Vehicles that have been purchased in the US and that
travel into Mexico and Canada may have limited services.
In particular, responses to SOS calls or other emergency
services may be unavailable or very limited. Vehicles
purchased outside the United States and Canada are
unable to receive SiriusXM Guardian™ connected
services.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected:
The light will continuously be illuminated red.
 The screen will display the following message “Vehicle
phone requires service. Please contact your dealer.”
 An in-vehicle audio message will state “Vehicle phone
requires service. Please contact your dealer.”
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop SOS Call
system operation. These include, but are not limited to,
the following factors:
 The ignition key is in OFF position.
 The vehicle’s electrical systems are not intact. 
The vehicle battery loses power or becomes discon -
nected during a vehicle crash.
 The SOS Call system software and/or hardware is
damaged during a vehicle crash.
 LTE (voice/data) or 4G (data) coverage and/or GPS
signals are unavailable or obstructed.
 Network congestion.
 Weather conditions.
 Buildings, structures, geographic terrain, or tunnels.
If your vehicle loses battery power for any reason
(including during or after an accident), the SOS Call
system, among other vehicle systems, will not operate.
Requirements
 This feature is available only on vehicles sold in the US
or Canada.
 Vehicle must be properly equipped with the SiriusXM
Guardian™ connected services. Vehicle must be regis -
tered with SiriusXM Guardian™ and have an active
subscription that includes the applicable feature.
 Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection compatible with your device.
 Vehicle must be powered in the ON/RUN or ACC (Acces -
sory) position with a properly functioning electrical
system.
WARNING!
 Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You
could prevent LTE (voice/data) or 4G (data) and GPS
signal reception, which can prevent your vehicle from
placing an emergency call.
Do not add any aftermarket electrical equipment to
the vehicle’s electrical system. This may prevent your
vehicle from sending a signal to initiate an emer -
gency call. To avoid interference that can cause the
SOS Call system to fail, never add aftermarket equip -
ment (e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical system or
modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES POWER FOR ANY REASON
(INCLUDING DURING OR AFTER AN ACCIDENT),
NEITHER THE VEHICLE BRANDED APPS NOR THE
SIRIUSXM GUARDIAN™ CONNECTED SERVICES WILL
OPERATE.
 The Occupant Restraint Controller (ORC) turns on the
Air Bag Warning Light on the instrument panel if a
malfunction in any part of the air bag system is
detected. If the Air Bag Warning Light is illuminated,
the air bag system may not be working properly and
the SOS Call system may not be able to send a signal
to the SiriusXM Guardian™ Customer Care center. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service your vehicle immediately.
 Ignoring the Rearview Mirror Light could mean you
will not have SOS Call services if needed. If the Rear -
view Mirror Light is illuminated, have an authorized
dealer service the SOS Call system immediately.
WARNING!
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292IN CASE OF EMERGENCY
tance will know what vehicle you’re driving and its loca -
tion. Additional fees may apply for roadside assistance.
 SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
 Vehicle Customer Care – Total support for all other
vehicle issues.
 Uconnect Customer Care - Total support for Radio,
Phone and NAV issues.
SOS Call

1. Push the SOS Call button on the overhead console.

NOTE:In case the SOS Call button is pushed in error, there will be
a 10 second delay before the SOS Call system initiates a
call to an SOS operator. To cancel the SOS Call
connection, push the SOS call button on the overhead
console or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the overhead console.
2. The LED light located within the ASSIST and SOS buttons on the overhead console will turn green once
a connection to an SOS operator has been made.
3. Once a connection between the vehicle and an SOS operator is made, the SOS Call system may transmit
the following important vehicle information to an SOS
operator:
 Indication that the occupant placed an SOS Call
 The vehicle brand
 The last known GPS coordinates of the vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if
additional help is needed.
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
 Once a connection is made between the vehicle’s
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional help is
needed. Once the SOS operator opens a voice
connection with the vehicle’s SOS Call system, the
operator should be able to speak with you or other
vehicle occupants and hear sounds occurring in
the vehicle. The vehicle’s SOS Call system will
attempt to remain connected with the SOS oper -
ator until the SOS operator terminates the connec -
tion.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with
important vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an Emer -
gency Services Agent. All occupants should exit the
vehicle immediately and move to a safe location.
 Never place anything on or near the vehicle’s oper -
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception is
required for the SOS Call system to function properly.
 The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.
 Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.

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