KIA CADENZA 2015 Warranty and Consumer Information Guide

100Utah Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a
reasonable number of repair attempts, or the vehicle has been out of service for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a replacement or repurchase of the vehicle.
Should you seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to
initiating court action. BBB AUTO LINE is a third party arbitration service administered by the Council of Better
Business Bureaus. However, if you choose to seek other remedies that are not under your state Lemon Law, you need
not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first notify Kia at the address below, by
mail, of the problem with your vehicle.
Should you have any concerns or questions regarding your Kia vehicle after you have contacted your local Kia
Dealer, please contact Kia at:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF UTAH

101
Vermont Consumer Notice
The Vermont Lemon Law applies to new motor vehicles sold or leased (for two or more years) or registered in the
State of Vermont. A new motor vehicle is defined a passenger vehicle or truck, with a gross vehicle weight of 12,000
pounds or less, still under the manufacturer’s express warranty.
You may be entitled to apply for a comparable replacement vehicle or prorated refund if :
1) you discover a defect during the express warranty period which substantially impairs the use, market value or
safety of this vehicle which has not been sucessfully repaired after three repair attempts by an authorized
dealer, with at least the first repair occuring under the express warranty; or
2) this vehicle has been out of service for repair for a cumulative total of thirty (30) calendar days within the
express warranty.
A written repair order or examination must be obtained for a repair attempt to qualify towards meeting the
presumption of reasonable repair.
The vehicle is deemed to be out of service if it is in for repair for a majority of the day.
You may not use the Lemon Law if you elect to use the manufacturer ’s dispute settlement mechanism or if you have
stopped making payments on any finance agreement.
The New Motor Vehicle Arbitration program includes other eligibility requirements that you must meet to qualify.
Forms to initiate the New Motor Vehicle Arbitration process should be included with your new vehicle upon delivery.
NOTICE TO CONSUMERS STATE OF VERMONT

102Vermont Consumer Notice
For information as to your rights under the Lemon Law or to request forms, contact :
New Motor Vehicle Arbitration, 14 Baldwin Street, Montpelier, VT 05602
Telephone : 802-828-2943, Fax : 802-828-5809, E-mail: [email protected]
Telecommunications Relay Service, TTY/TDD:1-800-253-0191
http://dmv.vermont.gov/safety/laws/lemonlaw
Kia offers its consumer third-party arbitration through BBB AUTOLINE a complaint resolution service administered
by the Council of Better Business Bureaus.
For additional information about BBB AUTOLINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below.You may also wish to contact Kia directly at the following address :
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)

103
Virginia Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a replacement or repurchase of the vehicle.
Kia offers its consumers third-party arbitration through BBB AUTO LINE, a complaint resolution service
administered by the Council of Better Business Bureaus.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first:
1) notify Kia at the address below, by certified mail, of the problem with your vehicle, and
2) provide Kia an opportunity to repair it.
Should you have any concerns or questions regarding your Kia after you have contacted your local Kia dealer, please
contact Kia at:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF VIRGINIA

104Washington Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a
reasonable number of repair attempts, you may be entitled under the provisions of your state “Lemon Law” to a
replacement or repurchase of the vehicle.
Should you seek a replacement or repurchase under the Lemon Law, you must use your state sponsored new motor
vehicle arbitration board, or Kia's third-party arbitration through BBB AUTO LINE, a complaint resolution service
administered by the Council of Better Business Bureaus, prior to initiating court action.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address of
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first notify Kia at the address below, by
certified mail, of the problem with your vehicle and your request for eigher a refund or replacement of the vehicle.
Should you have any concerns or questions regarding your Kia after you have contacted your local Kia dealer, please
contact Kia at:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF WASHINGTON

105
West Virginia Consumer Notice
“IMPORTANT: IF THIS VEHICLE IS DEFECTIVE, YOU MAY BE ENTITLED UNDER STATE LAW TO
A REPLACEMENT OR TO COMPENSATION. HOWEVER, TO BE ENTITLED TO A REPLACEMENT
OR TO COMPENSATION, YOU MUST FIRST NOTIFY THE MANUFACTURER OF THE PROBLEM IN
WRITING AND PROVIDE THE MANUFACTURER AN OPPORTUNITY TO REPAIR THE VEHICLE.”
Should you seek replacement or repurchase under Lemon Law, you must use BBB AUTO LINE prior to initiating
court action. BBB AUTO LINE is a third party arbitration service administered by the council of Better Business
Bureaus.
However, if you choose to seek other remedies that are not under your state Lemon law, you need not use BBB AUTO
LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first:
1) notify Kia at the address below, by certified mail, of the problem with your vehicle, and
2) provide Kia an opportunity to repair it.
Should you have any concerns or questions regarding your Kia vehicle after you have contacted your local Kia dealer,
please contact Kia at:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF WEST VIRGINIA

106Wisconsin Consumer Notice
IMPORTANT : If this vehicle is defective, you may be entitled under state law to a replacement or refund
NOTICE
WISCONSIN LAW REQUIRES YOU TO USE A CERTIFIED ARBITRATION PROGRAM BEFORE SUING
THE MANUFACTURER OVER NEW CAR WARRANTY DISPUTES.
FAILURE TO ARBITRATE YOUR CLAIM MAY PRECLUDE YOU FROM MAINTAINING A LAWSUIT
UNDER
218.0171
Should you seek a replacement or refund under the Wisconsin Lemon Law, you must use the BBB AUTOLINE prior
to initiating court action.
BBB AUTOLINE is a third-party complaint resolution service administrated by the Coucil of Better Business Bureaus.
For additional information about the BBB AUTOLINE, review Pages 41-43 on this book or contact Kia at the address
or toll-free number indicated below;
Consumer Assistance Center
Kia Motors America,Inc.
P.O. Box 52410
Irvine,CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF WISCONSIN

If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a
reasonable number of repair attempts, or the vehicle has been out of service for a specified number of days, you may
be entitled under the provisions of your state “Lemon Law” to a replacement or repurchase of the vehicle.
Should you seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to
initiating court action. BBB AUTO LINE is a third party arbitration service administered by the Council of Better
Business Bureaus. However, if you choose to seek other remedies that are not under your state Lemon Law, you need
not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first:
1) notify Kia at the address below, by certified mail, of the problem with your vehicle, and
2) provide Kia an opportunity to repair it.
Should you have any concerns or questions regarding your Kia vehicle after you have contacted your local Kia
Dealer, please contact Kia at:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF WYOMING
Wyoming Consumer Notice
107

108
Notes

109
Notes