KIA CADENZA 2015 Warranty and Consumer Information Guide

80Nebraska Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a
reasonable number of repair attempts, or the vehicle has been out of service for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a replacement or repurchase of the vehicle.
Should you seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to
initiating court action. BBB AUTO LINE is a third party arbitration service administered by the Council of Better
Business Bureaus. However, if you choose to seek other remedies that are not under your state Lemon Law, you need
not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must :
1) notify Kia at the address below, by mail, of the problem with your vehicle, and:
2) provide Kia an opportunity to repair it.
Should you have any concerns or questions regarding your Kia vehicle after you have contacted your local Kia
Dealer, please contact Kia at:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF NEBRASKA

81
Nevada Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a
reasonable number of repair attempts, or the vehicle has been out of service for a specified number of days, you may
be entitled under the provisions of your state “Lemon Law” to a replacement or repurchase of your vehicle.
Should you seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to
initiating court action. BBB AUTO LINE is a third party arbitration service administered by the Council of Better
Business Bureaus. However, if you choose to seek other remedies that are not under your state Lemon Law, you need
not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first notify Kia at the address below, of
the problem with your vehicle.
Should you have any concerns or questions regarding your Kia vehicle after you have contacted your local Kia
Dealer, please contact Kia at:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF NEVADA

82New Hampshire Consumer Notice
The New Hampshire New Motor Vehicle Arbitration Law, RSA 357-D, applies to new motor vehicles sold or leased
(for two or more years) and/or registered in the State of New Hampshire. A new motor vehicle is defined as a
passenger vehicle, motorcycle, or truck with a gross vehicle weight not exceeding 9,000 pounds.
If, during the express warranty period, you discover a defect which substantially impairs the use, market value, or
safety or this vehicle, and it has not been successfully repaired after three repair attempts by the manufacturer, its agent,
or an authorized dealer, or it has been out of service by reason of repair of one or more nonconformities, defects, or
conditions for a cumulative total of thirty business days, you may be entitled to apply for a comparable replacement or
a refund of purchase price plus incidental damages less a reasonable allowance for use.
In order for a repair attempt to qualify, you must obtain a written repair order. Neither the manufacturer nor any agent
of the manufacturer (including the dealership service) may refuse to provide you with a written repair order at your
request.
The vehicle is deemed to be out of service if it is in for repair for a majority of the day.
You cannot use the New Motor Vehicle Arbitration Law if you elect to use the manufacturer’s dispute settlement
mechanism. Forms for electing to proceed before the New Hampshire Motor Vehicle Arbitration Board should be
included with your new vehicle on delivery.
You may not use the New Motor Vehicle Arbitration Law if you have stopped making payments on any lease or
financing agreement because of the vehicle’s condition.
The New Hampshire Motor Vehicle Arbitration Program includes other eligibility requirements which you must meet
to qualify.
NOTICE TO CONSUMERS STATE OF NEW HAMPSHIRE
MOTOR VEHICLE ARBITRATION BOARD

83
New Hampshire Consumer Notice
For information as to your rights under the New Motor Vehicle Arbitration Law or for additional forms, contact the
New Motor Vehicle Arbitration Board, 23 Hazen Drive, Concord, NH 03305, telephone (603) 227-4385,or your
dealer.
Kia offers its consumers third-party arbitration through BBB AUTOLINE a complaint resolution service administered
by the Council of Better Business Bureaus.
For additional information about BBB AUTOLINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below.
You may also wish to contact Kia at the following address:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)

84New Jersey Consumer Notice
“IMPORTANT: IF THIS VEHICLE IS DEFECTIVE, YOU MAY BE ENTITLED UNDER NEW JERSEY LAW TO
A REFUND OF THE PURCHASE PRICE OR YOUR LEASE PAYMENTS. FOR COMPLETE INFORMATION
REGARDING YOUR RIGHTS AND REMEDIES UNDER THE RELEVANT LAW, CONTACT THE NEW JERSEY
DEPARTMENT OF LAW AND PUBLIC SAFETY, DIVISION OF CONSUMER AFFAIRS, LEMON LAW UNIT,
AT POST OFFICE BOX 45026, 124 HALSEY STREET, NEWARK, NEW JERSEY 07102, TEL. NO. (973)504-6226.”
The Lemon Law is a consumer protection law enacted by the New Jersey Legislature to assist consumers when they
purchase a new motor vehicle that develops repeated defects or lengthy unusable periods during the first two years or
24,000 miles (whichever comes first). A new motor vehicle is presumed a lemon if it has one or more defects that
continue to exist after three attempt at repairs, OR after the vehicle has been out of service for a total of 20 cumulative
calendar days. The law also provides procedures to quickly resolve disputes between a consumer and a manufacturer
and specific remedies when the uncorrected defect substantially impairs the use, value or safety of the new vehicle.
Kia offers its consumers third-party arbitration through BBB AUTO LINE, a complaint resolution service administered
by the Council of Better Business Bureaus.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first:
1)notify Kia at the address below, by certified mail, return receipt requested, of the problem with your vehicle, and
2) provide Kia an opportunity to repair it.
Should you have any concerns or questions regarding your Kia after you have contacted your local Kia dealer, please
contact Kia at:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF NEW JERSEY

85
New Mexico Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a
reasonable number of repair attempts, or the vehicle has been out of service for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a replacement or repurchase of your vehicle.
Should you seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to
initiating court action. BBB AUTO LINE is a third party arbitration service administered by the Council of Better
Business Bureaus. However, if you choose to seek other remedies that are not under your state Lemon Law, you need
not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below.
In addition, in order to seek remedies under your state’s Lemon Law, you must first:
1) notify Kia at the address below, by certified mail, of the problem with your vehicle, and
2) provide Kia an opportunity to repair it.
Should you have any concerns or questions regarding your Kia vehicle after you have contacted your local Kia
Dealer, please contact Kia at:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF NEW MEXICO

86New York Consumer Notice
(1)IN ADDITION TO ANY WARRANTIES OFFERED BY THE MANUFACTURER, YOUR NEW CAR, IF
PURCHASED AND REGISTERED IN NEW YORK STATE, IS WARRANTED AGAINST ALL MATERIAL
DEFECTS FOR EIGHTEEN THOUSAND MILES OR TWO YEARS, WHICHEVER COMES FIRST.
(2)YOU MUST REPORT ANY PROBLEMS TO THE MANUFACTURER, ITS AGENT, OR AUTHORIZED DEALER.
(3) UPON NOTIFICATION, THE PROBLEM MUST BE CORRECTED FREE OF CHARGE.
(4) IF THE SAME PROBLEM CANNOT BE REPAIRED AFTER FOUR OR MORE ATTEMPTS; OR IF YOUR CAR
IS OUT OF SERVICE TO REPAIR A PROBLEM FOR A TOTAL OF THIRTY DAYS DURING THE WARRANTY
PERIOD; OR IF THE MANUFACTURER OR ITS AGENT REFUSES TO REPAIR A SUBSTANTIAL DEFECT
OR CONDITION WITHIN TWENTY DAYS OF RECEIPT OF NOTICE SENT BY YOU TO THE
MANUFACTURER BY CERTIFIED MAIL, RETURN RECEIPT REQUESTED; THEN YOU MAY BE ENTITLED
TO EITHER A COMPARABLE CAR OR A REFUND OF YOUR PURCHASE PRICE, PLUS LICENSE AND
REGISTRATION FEES, MINUS A MILEAGE ALLOWANCE ONLY IF THE VEHICLE HAS BEEN DRIVEN
MORE THAN 12,000 MILES.
(5)A MANUFACTURER MAY DENY LIABILITY IF THE PROBLEM IS CAUSED BY ABUSE, NEGLECT, OR
UNAUTHORIZED MODIFICATIONS OF THE CAR.
(6) A MANUFACTURER MAY REFUSE TO EXCHANGE A COMPARABLE CAR OR REFUND YOUR PURCHASE
PRICE IF THE PROBLEM DOES NOT SUBSTANTIALLY IMPAIR THE VALUE OF YOUR CAR.
(7) IF A MANUFACTURER HAS ESTABLISHED AN ARBITRATION PROCEDURE, THE MANUFACTURER MAY
REFUSE TO EXCHANGE A COMPARABLE CAR OR REFUND YOUR PURCHASE PRICE UNTIL YOU FIRST
RESORT TO THE PROCEDURE.
(8) IF THE MANUFACTURER DOES NOT HAVE AN ARBITRATION PROCEDURE, YOU MAY RESORT TO ANY
REMEDY BY LAW AND MAY BE ENTITLED TO YOUR ATTORNEY’S FEES IF YOU PREVAIL.
(9) NO CONTRACT OR AGREEMENT CAN VOID ANY OF THESE RIGHTS.
NOTICE TO CONSUMERS STATE OF NEW YORK
NEW CAR LEMON LAW BILL OF RIGHTS

87
New York Consumer Notice
(10) AS AN ALTERNATIVE TO THE ARBITRATION PROCEDURE MADE AVAILABLE THROUGH THE
MANUFACTURER, YOU MAY INSTEAD CHOOSE TO SUBMIT YOUR CLAIM TO AN INDEPENDENT
ARBITRATOR, APPROVED BY THE ATTORNEY GENERAL. YOU MAY HAVE TO PAY A FEE FOR
SUCH AN ARBITRATION. CONTACT YOUR LOCAL CONSUMER AFFAIRS OFFICE OR ATTORNEY
GENERAL'S OFFICE TO FIND OUT HOW TO ARRANGE FOR INDEPENDENT ARBITRATION.
Should you seek a replacement or repurchase under the Lemon Law, you must use either BBB AUTO LINE or your
state arbitration board prior to initiating court action. BBB AUTO LINE is a third-party arbitration service
administered by the Council of Better Business Bureaus. However, if you choose to seek other remedies that are not
under your state Lemon Law, you need not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first notify Kia at the address below, by
certified mail, of the problem with your vehicle.
Should you have any concerns or questions regarding your Kia vehicle after you have contacted your local Kia dealer,
please contact Kia at:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)

88North Carolina Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a replacement or repurchase of the vehicle.
Should you seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to
initiating court action. BBB AUTO LINE is a third-party arbitration service administered by the Council of Better
Business Bureaus. However, if you choose to seek other remedies that are not under your state Lemon Law, you need
not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first:
1) notify Kia at the address below, by certified mail, of the problem with your vehicle at least 10 days before
filing suit, and
2) provide Kia an opportunity to repair it.
Should you have any concerns or questions regarding your Kia vehicle after you have contacted your local Kia dealer,
please contact Kia at:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF NORTH CAROLINA

89
North Dakoda Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a
reasonable number of repair attempts, or the vehicle has been out of service for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a replacement or repurchase of your vehicle.
Should you seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to
initiating court action. BBB AUTO LINE is a third party arbitration service administered by the Council of Better
Business Bureaus. However, if you choose to seek other remedies that are not under your state Lemon Law, you need
not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below.
In addition, in order to seek remedies under your state’s Lemon Law, you must first:
1) notify Kia at the address below, by certified mail, of the problem with your vehicle, and
2) provide Kia an opportunity to repair it.
Should you have any concerns or questions regarding your Kia vehicle after you have contacted your local Kia
Dealer, please contact Kia at:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF NORTH DAKOTA