display KIA NIRO EV 2021 Features and Functions Guide

ALWAYS CHECK THE OWNER’S MANUAL FOR COMPLETE OPER ATING INFORMATION AND SAFET Y WARNINGS. *IF EQUIPPED †LEGAL DISCL AIMERS ON BACK INSIDE COVER39
Driving while distracted can result in a loss of vehicle control that may lead to an accident, severe bodily injury, and death. The driver’s primary responsibility is in the safe and legal operation of a vehicle, and any handheld devices, other equipment, or vehicle systems which take the driver’s eyes, attention and focus away from the safe operation of a vehicle or which are not permissible by law should never be used during operation of the vehicle.
For further UVO link operation, refer to the Car Infotainment System Quick Reference Guide. For further audio system operations, refer to pages 35-42.
Virtual Assistant A - Press to connect to a virtual assistant to hear information about the UVO features
UVO Voice Local Search B - Press to connect to the search function to find points of interest or other locations, like “cafe”
Roadside Assist C - Press to connect to a Roadside Assistant where you can request vehicle towing services
REMINDER: These buttons may be located in the rearview mirror or the overhead console.
UVO Assistance*
(Buttons on overhead console*)
UVO
FRONTREAR
ONOFFDOOR
UVO link Activation*†1 (Systems equipped with UVO link only):
Follow these steps to activate your UVO link system:
1. Enter the activation screen on your vehicle’s head unit:
a. Press SETUP key
b. Press UVO icon
c. Press Activate UVO
2.
Read and agree to Terms of Service and Privacy Policy and press SUBMIT
3. Enter number or email address to receive a verification code, then press
SUBMIT
4. Follow these steps to receive your verification code using your phone SMS
or email:
a. Check your phone SMS or email for verification code
b. Open the link in your SMS or email. A page will open requesting that you
create your account
Note: If you already have a Kia Owners Portal account using the email or
phone number as your login ID, you will need to provide your password
prior to receiving the verification code.
c. Enter your first name, last name, email,
phone number, an account password, and
click CRE ATE ACCOUNT. A page will open
displaying your verification code
d. Enter the code in the head unit and press
ACTIVATE
e. Go back to the page with your verification
code and press “I have entered my
verification code.” A link will be provided to
download the Kia Access with UVO link app
from your app store. After installing the app,
log in and enjoy
REMINDER: This vehicle is not equipped with over-the-air system updates.
For further UVO link operations, refer to the Car Infotainment System Quick Reference Guide.
Refer to the inside front cover for more information on QR codes.www.youtube.com/KiaFeatureVideos
QR CODES
Kia Access with UVO link app Video
UVO Assistance Video
AUDIO SYSTEMS
AUDIOSYSTEMS
ABC

Standard Audio System - Value*†1 FM/AM/SiriusXM® †19/
Media (USB, Bluetooth® Audio, My Music)

•Volume level between different audio modes:

– When switching between audio modes (AM, FM, Bluetooth® Audio, etc.), the audio system saves the previous volume level you were listening to. For example, if you were listening to FM radio at volume level 20 then switched to Bluetooth® Audio and adjusted the volume level to 30, the volume level will be at 20 when you switch back to FM radio
– When using Bluetooth® Audio, the overall volume is dependent on your device’s volume. If the volume is turned down low on your device it will remain low even if the system volume is turned up
•This system supports Android Auto™ (USB & wireless connection) and Apple CarPlay® (wireless connection only)
•When connected to Android Auto™ or Apple CarPlay® on your smartphone, the smartphone’s navigation system may also be available
•A warning screen may appear periodically to remind users that the audio system should be operated when the engine is running to prevent 12V battery discharge
QUICK TIPS
Sound Settings
To adjust the audio system sound settings:
1. Press the SETUP key on the audio head unit
2. Select the onscreen SOUND button, or SOUND SET TINGS
3. Select the menu item (Position, Tone, Priority, Advanced, Default)
4. Use the onscreen buttons to adjust settings. Press the return button to save settings
Radio Presets: You can listen to FM, AM and SiriusXM® radio and save frequently used stations
How to Save a Preset: Press and hold the desired slot. This saves the current station in the selected slot
SiriusXM® Smart Favorites: For the first ten favorite SiriusXM® channels, you may play live or repeat from the beginning of a song or a program segment. In Radio mode, choose SiriusXM®, then select any of the first six favorites. During song or program play, tap the Skip Backward icon to start from the beginning of the song or program. Tap the Play Live icon to return to the live broadcast
Custom Key H: A programmable key to provide quick access to one of several available system features
To program the Custom Key: Press the SETUP key, then press and hold the Custom Key H. Select one of the available features you would like the Custom Key to open
Driving while distracted is dangerous and should be avoided. Drivers should remain attentive to driving and always exercise caution when using the audio system controls while driving.
For further UVO link operation, refer to the Car Infotainment System Quick Reference Guide. For further audio system operation, refer to pages 35-42.
Press to select PHONE mode
Return to HOME screen
Press briefly to do the following:• FM/AM mode: Play the previous/next frequency• SiriusXM®* mode: Change the channel• MEDIA mode: Change the track, file or titlePress and hold to do the following (over 0.8 seconds):• FM/AM mode: Move quickly through all of the frequencies. When released, the system seeks the next available frequency• MEDIA mode: Rewinds or fast forwards the track or file (except for Bluetooth® Audio)Press to Power ON/OFF. Rotate to adjust Volume
Press to select Custom key
Press to select FM/AM/SiriusXM®* modes
Press to select MEDIA mode
Press to display SE TUP/Settings mode
In Radio/SiriusXM®/Media modes, rotate knob to search for stations/ channels/tracks/songs/files
Refer to the inside front cover for more information on QR codes.www.youtube.com/KiaFeatureVideos
QR CODES
Standard Audio System - Value Video
REMINDERS:
• To help minimize driver distraction, some audio system functionalities have been modified while the vehicle is in Drive, Reverse or moved out of Park
• Prolonged use of the audio head unit in ACC mode may drain the vehicle’s battery
Your audio system may differ from that in the illustration.
ALWAYS CHECK THE OWNER’S MANUAL FOR COMPLETE OPER ATING INFORMATION AND SAFET Y WARNINGS. *IF EQUIPPED †LEGAL DISCL AIMERS ON BACK INSIDE COVER41
AUDIO SYSTEMS
AUDIOSYSTEMS

ENTER
PWR VOL
FILE
TUNE
MAPN AV RADIOMEDIA SETUPSEEK
TRACKIn Radio/SiriusXM®/ Media modes, rotate knob to search for stations/ channels/tracks/songs/files Press briefly to do the following:• FM/AM mode: Play the previous/next frequency• SiriusXM® mode: Change the channel• MEDIA mode: Change the track, file or title (except for AUX )Press and hold to do the following (over 0.8 seconds):• FM/AM mode: Move quickly through all of the frequencies. When released, the system seeks the next available frequency• MEDIA mode: Rewinds or fast forwards the track or file (except for Bluetooth® Audio)
Press to Power ON/OFF. Rotate to adjust Volume
Press to display the Nav screen
Press to display the Map screen for the current position/ Voice mode
Press to go to Custom (Set) Menu
Press to display SE TUP/Settings mode
Press to select MEDIA mode
Rotate to change Radio/SiriusXM®* Station/Media tracks/ files
UVO link with Navigation*†1,12 – FM/AM/SiriusXM®/Media (USB, Bluetooth® Au d io)

•Volume level between different audio modes: When switching between audio modes (AM, FM, Bluetooth® Audio, etc.), the audio system saves the previous volume level you were listening to. For example, if you were listening to FM radio at volume level 20 then switched to Bluetooth® Audio and adjusted the volume level to 30, the volume level will be at 20 when you switch back to FM radio
•To download map updates for the navigation system, go to update.kia.com. Check for updates that are generally available twice a year
•When connected to Android Auto™ or Apple CarPlay® on your smartphone, the smartphone’s navigation system may also be available
•This system supports Android Auto™ and Apple CarPlay® (USB connection only)
•A warning screen may appear periodically to remind users that the navigation system should be operated when the engine is running to prevent battery discharge
•At any time, you can interrupt UVO link Command Feedback by pressing the TALK button on the steering wheel
QUICK TIPS
Sound Settings – To adjust the sound settings:
1. Press the SETUP key on the audio head unit. Select the onscreen SOUND button
3. Select the menu item (Position, Tone, Priority, Advanced, Default)
4. Use the onscreen buttons to adjust settings. Press the return button to save settings
Radio Presets: You can listen to FM, AM and SiriusXM® radio and save frequently used stations.
How to Save a Preset: Press and hold the desired slot or the STAR button next to or below the Radio Station display. This saves the current station in the selected slot.
SiriusXM® Smart Favorites: For the first ten favorite SiriusXM® channels, you may play live or repeat from the beginning of a song or a program segment. In Radio mode,
choose SiriusXM®, then select any of the first ten favorites. During song or program play, tap the Skip Backward icon to start from the beginning of the song or program. Tap the Play Live icon to return to the live broadcast.
Custom Key H: A programmable key to provide quick access to one of several available system features.
To Program the Custom Key: Press the SETUP key, then press and hold the Custom Key H. Select one of the available features you would like the Custom Key to open.
For further UVO link with Navigation operations, refer to the Car Infotainment System Quick Reference Guide.
For other audio system information, see pages 35-41.
Refer to the inside front cover for more information on QR codes.www.youtube.com/KiaFeatureVideos
QR CODES
UVO link with Navigation Videos
REMINDERS:
• To help minimize driver distraction, some audio system functionalities have been modified while the vehicle is in Drive, Reverse or moved out of Park
• Prolonged use of the audio head unit in ACC mode may drain the vehicle’s battery
Your vehicle’s audio system may differ from that in the illustration.
*IF EQUIPPED †LEGAL DISCL AIMERS ON BACK INSIDE COVER42NIRO EV FEATURES & FUNCTIONS GUIDE
AUDIO SYSTEMS
AUDIOSYSTEMS

CENTER PANEL
CENTERPANEL
Digital Clock
Press SETUP, then select General, then select Date/ Time from
the menu to adjust.
• Press the Return button on the audio head unit to ensure changes are saved
• When needed, Daylight Savings must be enabled in the Clock Settings screen
• To access manual date and time setting, turn GPS time OFF in the Clock Settings (UVO link with Navigation*)
QUICK TIPS
Multimedia USB Ports & Power Outlets*
The power outlets are inactive when ignition is in the OFF position.
QUICK TIP
REMINDERS:
• Using the power outlets (accessory plugs) for prolonged periods of time with the POWER button in the ACC position (Power OFF ) may cause the 12V battery to discharge
• Only use cables made by your device manufacturer. Third party cables may damage your device
• The Multimedia USB data port is located between the Power Outlet and USB Charger Port. The USB Charger Port does not support data transfer
Multimedia USB Port A
Use the Multimedia USB port to
connect USB audio devices and
smartphones.
Power Outlets B
Use the power outlet for mobile
phones and other devices designed
to operate on a 12V (180W max)
power outlet.
USB Charger Ports*
The USB Charger Ports C are located on the center panel
and inside the Center Console. Devices can be recharged
using a USB cable. The Power button needs to be in the ACC/
ON/RUN/START position to operate the USB Charger Ports.
(Front of Center Console shown)
Refer to section 4 in the Owner’s Manual for more information.
For illustrative purposes only. Your actual display, buttons and/or features may vary.
ALWAYS CHECK THE OWNER’S MANUAL FOR COMPLETE OPER ATING INFORMATION AND SAFET Y WARNINGS. *IF EQUIPPED43
USB
12V 180W
12V 180W
12V 180WUSBA
C
BC

ALWAYS CHECK THE OWNER’S MANUAL FOR COMPLETE OPER ATING INFORMATION AND SAFET Y WARNINGS. *IF EQUIPPED45
CENTER PANEL
Your Automatic Climate Control system may differ from those in the illustration. Refer to section 4 in the Owner’s Manual for more information.
Automatic Climate Control
A Driver Only Fan Control
B Temperature Control knob
C Automatic Climate Control button
D Front Windshield Defroster
E Rear Windshield Defroster
F Air Conditioning On/Off button
G Recirculated Air button
H Air Flow Mode Selection button
I Heater on/off button
J EV menu button
K CLIMATE information screen selection button
L Fan Speed Control knob
M System OFF button
DRIVER
PASSENGERPASSENGER
AIR BAG
OFF
AUTO
AC EVHEAT
CLIMATE
OFF
ONLY
Climate Control Auto Function
1. Press AUTO to select Full Auto Operation. The Auto setting
automatically controls the airflow modes, fan speeds, air intake and
air conditioning according to the temperature setting selected
2. Turn temperature control knob B to the desired temperature

•Defrost mode [~] activates A /C and opens Fresh Air Vent to help dehumidify the air and improve defog performance •During Auto Operation, the A /C indicator will NOT illuminate. The fan speed, air intake, air flow and air conditioning may automatically be engaged at any time to reach desired temperature and reduce humidity •Keep inside glass as clean as possible to reduce window fogging
QUICK TIPSREMINDERS: •
Continuous use of the climate control system in the recirculated air position may allow humidity to increase inside the vehicle which may fog the glass and obscure visibility •
Pressing any button during AUTO operation will deactivate the AUTO function and switch to manual mode, except for Temperature Control •
When in AUTO mode, Air Flow mode and Fan Speed do not display on the Climate Control Display •
Cold or warm ambient air may flow in through vents if Recirculated Air button is not pressed ON (LED lit)
Auto Defogging System: Auto defogging is designed
to reduce the fogging up of the inside of the windshield
by automatically sensing the moisture of the inside of
the windshield. The system will automatically change
to defrost mode when needed.
Auto Defogging is set ON by default. To cancel Auto
Defogging, press and hold the Front Defrost button
for three seconds, when the ignition is in on (the
defrost button light will flash three times and the ADS
OFF icon will illuminate). To turn Auto Defogging on
again, press and hold the Front Defrost button
again for three seconds and the defrost button light will
flash 6 times and ADS OFF icon will turn off.
Driver Only Ventilation: Driver Only Ventilation
restricts air flow to the driver’s side vents only. This
can help to optimize driving range by limiting the power
drawn from the battery. Press DRIVER ONLY button to
enable air flow through the driver’s side vents only.
Defrost Outside and/or Inside Windshield:
1. Set Front Fan Speed G to the highest position
2. Set Temperature to Hot B
3. Press the Front Defrost button D
Air Flow Modes H:
To select Air Flow Modes,
press the Mode selection
buttons:
Face-Level
Bi-Level
F lo o r- L evel
Floor/Defrost-Level
Refer to the inside front cover for more information on QR codes.www.youtube.com/KiaFeatureVideos
QR CODES
Automatic Climate Control Operation Video
Auto Defogging System Video
CENTERPANEL
A
B
C
DEJF
K
G
L
HM
I

ALWAYS CHECK THE OWNER’S MANUAL FOR COMPLETE OPER ATING INFORMATION AND SAFET Y WARNINGS. *IF EQUIPPED †LEGAL DISCL AIMERS ON BACK INSIDE COVER55
N
PRELEASE
AUTO
HOLD
D
R
DRIVE
MODE
P
Reverse Parking Distance Warning (PDW)*†7
Reverse Parking Distance Warning (PDW ) is a supplemental system that is
designed to assist the driver by chiming if any object is detected within the
sensing area to the front and rear of the vehicle when moving forward or
backing up.
PDW is activated when the ignition is ON/RE ADY and the vehicle is
in R (Reverse). To deactivate PDW, press the PDW button A (LED
illuminated), when vehicle
is in D (Drive) or R (Reverse).
To activate, press button A
again (LED not illuminated).
REMINDERS:
•If the vehicle is moving at speeds over 3 mph, the system may not activate correctly
•
When more than two objects are sensed at the same time, the closest one will be recognized first
•
The above images are for illustration purposes only. Operational details may vary
Reverse Parking Distance Warning (PDW) is not a substitute for proper and safe parking and backing-up procedures. Always drive safely and use caution when backing up. Reverse Parking Distance Warning (PDW) may not detect every object in front of or behind the vehicle.
Refer to section 4 in the Owner’s Manual for more information.
Rear View Monitor (RVM)†7
Rear View Monitor is a supplemental system
that displays the view behind the vehicle
through the audio system screens while the
vehicle is in Reverse.
The Rear View Monitor activates when the:
•POWER button is in the ON/RE ADY position
•Rotary Dial Shifter Knob is in the R
(Reverse) position
REMINDERS:
•
The images shown are for illustration purposes only and may not reflect actual operation
•
UVO link – While camera is active, only the audio controls on the Audio System can be operated
•
UVO link with Navigation* – While camera is active, only the Audio System can be operated on the Steering Wheel and Audio Head Unit. All other features are disabled
•
Rear View Monitor may not display every object behind the vehicle
Rear View Monitor is not a substitute for proper and safe backing-up procedures. Rear View Monitor may not display every object behind the vehicle. Always drive safely and use caution when backing up.
N
P
PRELEASE
AUTO
HOLD
DRIVE
MODE
D
R
Refer to the inside front cover for more information on QR codes.www.youtube.com/KiaFeatureVideos
QR CODES
Forward/Reverse Parking Distance Warning (PDW) Video
Refer to section 4 in the Owner’s Manual for more information.
OTHER KEY FEATURES
OTHER KEY FEATURES
A

Sales Consultant:
______________________________________________________________
Date:
____________________
Sales Manager:
________________________________________________________________
Date:
____________________
Customer:
_____________________________________________________________________
Date:
____________________
LEGAL DISCLAIMERS
Driving while distracted is dangerous and should be avoided. Drivers should remain attentive to driving and always exercise caution when using the steering-wheel-mounted controls while dri\
ving.
Driving while distracted can result in a loss of vehicle control that may lead to an accident, severe personal injury and death. The driver’s primary responsibility is in the safe and legal operation of a vehicle, and use of any handheld devices, other equipment or vehicle systems which take the driver’s eyes, attention and focus away from the safe operation of a vehicle or that are not permissible by law should never be used during operation of the vehicle.
Safety Features: No system, no matter how advanced, can compensate for all driver error and/or driving conditions. Always drive safely.
1. UVO link: Purchase/lease of certain 2019 and newer Kia vehicles with UVO link includes a complimentary 1-year subscription starting from new vehicle retail sale/lease date as recorded by the dealer. After your complimentary 1-year UVO link subscription expires, continued access to the full suite of UVO link available on your Kia will require a paid subscription at the then current subscription rate or your use of certain UVO link features may immediately terminate. Use of UVO is subject to agreement to the UVO Privacy Policy (available at https://owners.kia.com/us/en/privacy-policy.html ) and Terms of Service (available at https://owners.kia.com/us/en/terms-of-service.html ). UVO link is transferable to subsequent owner during the original UVO link service term. Only use UVO link when safe to do so. Kia Access with UVO link App is available from the Apple® App Store® or Google Play™. Kia Motors America, Inc. reserves the right to change or discontinue UVO link at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. UVO link features may vary by model, model year, and trim level. Features, specifications, and fees are subject to change. For more on details and limitations, visit https://owners.kia.com or your authorized Kia dealer. Apple and App Store are registered trademarks of Apple Inc. Google and logos are trademarks of Google, LLC.
2. Airbags: For maximum protection, always wear your seat belt.
3. Android Auto™: Vehicle user interface is a product of Google and its terms and privacy statements apply. Requires the Android Auto app on Google Play and an Android compatible smartphone running Android™ 5.0 Lollipop or higher. Data plan rates apply. Android Auto is a trademark of Google LLC.
4. Apple App Store: App Store is a service mark of Apple, Inc.
5. Apple CarPlay®: Apple® and Apple CarPlay® are trademarks of Apple, Inc., registered in the U.S. and other countries. Apple CarPlay® runs on your smartphone cellular data service. Normal data rates will apply. Distracted driving can result in a loss of vehicle control. Never use a handheld device or vehicle system that takes your focus away from safe vehicle operation.
6. Bluetooth® Wireless Technology: The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG Inc., and any use of such marks by Kia is pursuant to license. A Bluetooth® enabled cell phone is required to use Bluetooth® wireless technology.
7. Driver Assist Features – Forward Collision-Avoidance Assist (FCA) / Forward Collision Warning (FCW), Blind-Spot Collision Warning (BCW), Rear Cross-Traffic Collision Warning (RCCW), Lane Keeping Assist (LKA), Lane Following Assist (LFA), Rear View Monitor, Reverse Parking Distance Warning (PDW)*, Smart Cruise Control (SCC) with Stop & Go, Navigation-based Smart Cruise Control - Curve (NSCC-C), Highway Driving Assist (HDA), Leading Vehicle Departure Alert (LVDA): These features are not substitutes for safe driving, and may not detect all objects surrounding vehicle. Always drive safely and use caution.
8.
Driver Attention Warning (DAW): Driver Attention Warning is not a substitute for safe driving and may not detect all instances of driver fatigue or inattentive driving practices. Failure to pay attention to travel conditions and vehicle operation could result in loss of vehicle control. Always drive safely and use caution.
9. Electronic Stability Control (ESC)/ Traction Control System (TCS)/Hill-start Assist Control (HAC): No system, no matter how advanced, can compensate for all driver error and/or driving conditions. Always drive safely.
10. Front Seat Headrest Adjustment: Never attempt to adjust headrests when vehicle is in motion.
11. Google Play™ Store is a trademark of Google, Inc. ©2021 Google Inc. All rights reserved. Google and the Google Logo are registered trademarks of Google Inc.
12. Navigation: Distracted driving can result in a loss of vehicle control. When operating a vehicle, never use a vehicle system that takes your focus away from safe vehicle operation. Navigation is for information purposes only, and Kia does not make any warranties about the accuracy of the information.
13. Occupant Detection System (ODS): Kia vehicles use a number of different ODS types that vary by model.
14. Power Button with Smart Key: Always come to a complete stop before turning the power on or off. However, if you have an emergency while the vehicle is in motion and must turn the power off, you can turn the power off to the ACC position by pressing the Power button for more than 3 seconds or 3 times in succession. If the vehicle is still moving, you can restart the power by pressing the Power button with the shift lever in Neutral (N). With the power off, hydraulic power assist for steering and braking will be disabled and the vehicle will be more difficult to control.
15. Roadside Assist: 24-hour Enhanced Roadside Assistance is a service plan provided by Kia Motors America, Inc. Certain limitations apply. Coverage details are available in the Kia Warranty and Consumer Information Manual. For access to Enhanced Roadside Assistance, a connected mobile phone via Bluetooth® within the cellular service coverage area is required.
16. Seat adjustments: Reclining the passenger seats can reduce the effectiveness of the safety restraint system and may lead to additional injury in an accident.
17. Seat belts: For maximum protection, always wear your seatbelt.
18. Seat warmers: Use extreme caution when using the seat warmers to avoid burns. Refer to the Owner’s Manual for more information.
19. SiriusXM®: SiriusXM Satellite Radio, SiriusXM Traffic and SiriusXM Travel Link each require a subscription sold separately, or as a package, by SiriusXM Radio Inc. If you decide to continue your service at the end of your trial subscription, the plan you choose will automatically renew and bill at then-current r\
ates until you call 1-866-635-2349 to cancel. See SiriusXM Customer Agreement for complete terms at www.siriusxm.com. Other fees and taxes will apply. All fees and programming are subject to change. Not all vehicles or devices are capable of receiving all services offered by SiriusXM. Data displays and individual product availability vary by vehicle hardware. Current information and features may not be available in all locations, or on all receivers. Weather Forecast, Current Conditions may not be available in all locations. Images above are for representative purposes only and are not real products. For actual features and images of real products, consult the vehicle manufacturer. SiriusXM is not responsible for any errors or inaccuracies in the data services or their use in the vehicle. Travel Link Stocks displays current price and daily delta of around 7,000 activ\
ely reported securities traded on the NYSE®, NASDAQ® and AMEX®. The service is delayed approximately 20 minutes. SiriusXM satellite service is available only to those at least 18 years of age in the 48 contiguous USA, DC, and Puerto Rico (with coverage limitations). SiriusXM Internet Radio service is available throughout our satellite service area and in AK and HI. © 2021 SiriusXM Radio Inc. Sirius, XM and all related marks and logos are trademarks of SiriusXM Radio Inc.
20. Steering-wheel-mounted controls: Driving while distracted is dangerous and should be avoided. Remain attentive to driving and be cautious when using steering-wheel-mounted controls wh\
ile driving.
21. Sunvisors: Sunvisor may not shield all direct light. Do not operate the vehicle if sunvisor is impairing your visibility.
22. Tilt/Telescoping Steering Wheel: Never attempt to adjust steering wheel position when vehicle is in motion.
23. Tire Pressure Monitoring System (TPMS): Even with Tire Pressure Monitoring System, check tire pressure on a regular basis.