lock KIA NIRO PHEV 2020 Features and Functions Guide
[x] Cancel search | Manufacturer: KIA, Model Year: 2020, Model line: NIRO PHEV, Model: KIA NIRO PHEV 2020Pages: 58, PDF Size: 4.98 MB
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VIDEOS & QR CODES . . . . . . . . . . . . . . . . .02
INSTRUMENT CLUSTERInstrument Cluster Overview . . . . . . . . . . . . . . . 03Indicators & Warning Lights . . . . . . . . . . . . . . . 04Tire Pressure Monitoring System (TPMS) . . . . . . . . 05Hybrid / Plug-In Hybrid Indicators at Startup . . . . . . . 06Hybrid / Plug-In Hybrid Modes . . . . . . . . . . . . . . 06LCD Instrument Cluster Modes . . . . . . . . . . . . . . 07Trip Modes / Trip Computer . . . . . . . . . . . . . . . . 07Fuel Economy . . . . . . . . . . . . . . . . . . . . . . . 08User Settings . . . . . . . . . . . . . . . . . . . . . . . 09Service Interval Mode . . . . . . . . . . . . . . . . . . 09Sport /ECO Modes . . . . . . . . . . . . . . . . . . . . 10
HYBRID / PLUG-IN HYBRID SYSTEMSPlug-In Hybrid Display . . . . . . . . . . . . . . . . . . 11Instrument Cluster - Energy Flow . . . . . . . . . . . . . 12Emergency Starting* (Hybrid only) . . . . . . . . . . . . 14Charging the Plug-In Hybrid Vehicle . . . . . . . . . . . 15Charging Connector Auto/Lock Mode . . . . . . . . . . 17Scheduled Charging* . . . . . . . . . . . . . . . . . . . 17
DRIVER’S PANELBlind-Spot Collision Warning (BCW ) . . . . . . . . . . . 18Rear Cross-Traffic Collision Warning (RCCW )* . . . . . . 18Lane Keeping Assist (LK A) . . . . . . . . . . . . . . . . 19Lane Following Assist* (Plug-In Hybrid) . . . . . . . . . 20Forward Collision-Avoidance Assist (FCA)* . . . . . . . . 20Instrument Cluster Control . . . . . . . . . . . . . . . . 21Electronic Stability Control (ESC) . . . . . . . . . . . . . 21Hill-Start Assist Control (HAC) . . . . . . . . . . . . . . 21Reverse Parking Aid Function* . . . . . . . . . . . . . . 22Engine Start/Stop Button . . . . . . . . . . . . . . . . . 22Power Windows, Window Lock & Central Door Lock . . . 23Manual Folding Mirrors* . . . . . . . . . . . . . . . . . 23Automatic Door Lock /Unlock . . . . . . . . . . . . . . . 23Power/Heated Outside Mirrors* . . . . . . . . . . . . . 23Power Folding Outside Mirrors* . . . . . . . . . . . . . 23
STEERING WHEEL CONTROLSHeadlights & High Beams . . . . . . . . . . . . . . . . . 24Turn Signals & Fog Lights* . . . . . . . . . . . . . . . . 24Windshield / Rear Wipers & Washers . . . . . . . . . . . 25Heated Steering Wheel Button* . . . . . . . . . . . . . . 25Bluetooth® Wireless Technology . . . . . . . . . . . . . 26Audio Controls . . . . . . . . . . . . . . . . . . . . . . 28Standard Cruise Control . . . . . . . . . . . . . . . . . 28Smart Cruise Control (SCC) with Stop & Go System* . . . 29Tilt/ Telescoping Steering Wheel . . . . . . . . . . . . . 30
AUDIO SYSTEMSAndroid Auto / Apple CarPlay Setup* . . . . . . . . . . . 31UVO link Activation* . . . . . . . . . . . . . . . . . . . 32UVO Assistance* . . . . . . . . . . . . . . . . . . . . . 32Standard Audio System* . . . . . . . . . . . . . . . . . 33UVO link* . . . . . . . . . . . . . . . . . . . . . . . . . 34UVO link with Navigation* . . . . . . . . . . . . . . . . 35
CENTER PANELDigital Clock . . . . . . . . . . . . . . . . . . . . . . . 36Multimedia USB Port, Charger Ports . . . . . . . . . . . 36AC Inverter* . . . . . . . . . . . . . . . . . . . . . . . . 36Wireless Smartphone Charging System* . . . . . . . . . 37Automatic Climate Control . . . . . . . . . . . . . . . . 38Automatic Gear Shift with Sportmatic® Shifting . . . . . 39Dual Clutch Transmission . . . . . . . . . . . . . . . . . 39Paddle Shifters* . . . . . . . . . . . . . . . . . . . . . 39Electric Parking Brake (EPB)* . . . . . . . . . . . . . . 40Seat Warmers / Ventilated Seats* . . . . . . . . . . . . 40
S E AT I N GDriver Position Memory System* . . . . . . . . . . . . . 41Front Seat Headrest Adjustment . . . . . . . . . . . . . 41Power Adjustable Driver’s Seat* . . . . . . . . . . . . . 426-Way Manual Adjustable Driver’s Seat* . . . . . . . . . 42Folding Rear Seats . . . . . . . . . . . . . . . . . . . . 43
OTHER KEY FEATURESRemote Keyless Entry (Folding Key)* . . . . . . . . . . . 43Smart Key* . . . . . . . . . . . . . . . . . . . . . . . . 44Double-Turn Lock /Unlock All . . . . . . . . . . . . . . . 44Map/Room Lamps . . . . . . . . . . . . . . . . . . . . 45Sunroof Operation . . . . . . . . . . . . . . . . . . . . 45Hood Release Lever and Latch . . . . . . . . . . . . . . 46Fuel Filler Lid . . . . . . . . . . . . . . . . . . . . . . . 46Fuel Cap / Malfunction Indicator . . . . . . . . . . . . . 46Sunvisor . . . . . . . . . . . . . . . . . . . . . . . . . 46Parking Distance Warning-Forward* . . . . . . . . . . . 47Rear View Monitor* . . . . . . . . . . . . . . . . . . . . 47Driver Attention Warning (DAW)* . . . . . . . . . . . . . . 48High Voltage Battery Air Intake . . . . . . . . . . . . . . . . .48Liftgate Release Button . . . . . . . . . . . . . . . . . . 49Child-Protector Rear Door Lock . . . . . . . . . . . . . 49Tire Mobility Kit . . . . . . . . . . . . . . . . . . . . . . 49
SAFETY FEATURESOccupant Detection System (ODS) /Passenger Airbag Off Indicator . . . . . . . . . . . . . . 50Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . 50
NORMAL MAINTENANCE SCHEDULE . .Back Cover
LEGAL DISCLAIMERS . . . . . . . . Inside Back Cover
ESSENTIAL FEATURES
*IF EQUIPPED
NIRO HYBRID / PLUG-IN HYBRID FE ATURES & FUNCTIONS GUIDE
Air Conditioning / Climate Control . . . . . . . . . . . . . . 37
Android Auto™ / Apple CarPlay® Setup . . . . . . . . . . . 31
Audio System – UVO link Activation* . . . . . . . . . . . .32
Audio System – Standard Audio System* . . . . . . . . . . 33
Audio System – UVO link* . . . . . . . . . . . . . . . . . . 34
Audio System – UVO link with Navigation* . . . . . . . . . 35
Bluetooth® Wireless Technology . . . . . . . . . . . . . . 26
Charging the Plug-In Hybrid Vehicle . . . . . . . . . . . . . 15
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . 28
Digital Clock . . . . . . . . . . . . . . . . . . . . . . . . . 36
Sport /ECO Modes . . . . . . . . . . . . . . . . . . . . . . 10
Fuel Economy . . . . . . . . . . . . . . . . . . . . . . . .08
Hybrid / Plug-In Hybrid Displays . . . . . . . . . . . . . . 12
Instrument Cluster / Plug-In Hybrid Displays . . . . . . . .12
Multimedia USB Port, Charger Ports . . . . . . . . . . . . 36
Passenger Airbag Off Indicator . . . . . . . . . . . . . . .50
Tire Mobility Kit . . . . . . . . . . . . . . . . . . . . . . .49
Tire Pressure Monitoring System (TPMS) . . . . . . . . . . 05
Windshield Wipers & Washers . . . . . . . . . . . . . . . 25
Driving while distracted can result in a loss of vehicle control that may lead to an accident, severe personal injury and death. The driver’s primary responsibility is in the safe and legal operation of a vehicle, and any handheld devices, other equipment or vehicle systems which take the driver’s eyes, attention and focus away from the safe operation of a vehicle or that are not permissible by law should never be used during operation of the vehicle.
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4*IF EQUIPPED NIRO HYBRID / PLUG-IN HYBRID FEATURES & FUNCTIONS GUIDE
Indicators & Warning Lights
High Beam Indicator
Light ON Indicator
Front Fog Light Indicator*
Master Warning Indicator
FCA /FCW Indicator*
Lane Keeping Assist (LK A) Indicator
Electronic Brake Force (EBD) System Warning Indicator( Two separate indicators on Instrument Cluster lit at same time)
Immobilizer Indicator*
READY Indicator
EVE V Mode Indicator
ECO Indicator
SPORT Mode Indicator
Hybrid System Warning Indicator
Engine Coolant Temperature Warning
Engine Oil Pressure Warning Indicator
Charging System Warning Indicator
Seat Belt Warning Indicator
Malfunction Indicator
Low Tire Pressure Light / Tire Pressure Monitoring System (TPMS) Malfunction IndicatorElectronic Stability Control (ESC) Indicator / ESC Malfunction Indicator
Electronic Stability Control (ESC) OFF Indicator
Parking Brake & Brake Fluid Warning Indicator
Electronic Power Steering (EPS) Warning Indicator
Airbag Warning Indicator
Parking Brake Indicator
Anti-lock Braking System (ABS) Warning Indicator
Low Fuel Level Warning Indicator
Cruise Indicator*
Trunk Open Warning Indicator
Door Ajar Warning Indicator
(red color)
(yellow color)
Regenerative Brake Warning Indicator (Two separate indicators on Instrument Cluster lit at same time)
SETCruise SET Indicator
❄Icy Road Warning Indicator
LED Headlamp Warning Indicator*
Charging Cable Connection Indicator (Plug-In Hybrid)*
Your vehicle’s instrument cluster & indicator light locations may differ from those in the illustrations. For more information on the instrument cluster, the LCD Warning Messages and the function of all indicator and warning lights, please refer to the Owner’s Manual.
This illustration is for demonstration purposes only. Some indicators and warning lights may not appear in illustration. On the vehicle, they may appear in the LCD.
220200
20
20 12 0
1 40
40
10 0
60
80180
40 160
60 140
80 120
100
E
F
AUTO120miles
INSTRUMENT CLUSTER
(Type A shown)
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9*IF EQUIPPED ALWAYS CHECK THE OWNER’S MANUAL FOR COMPLETE OPER ATING INFORMATION AND SAFET Y WARNINGS .
Service Interval Mode
To enter Service Interval mode, press the Mode
button A, User Settings , then scroll to Service
Mode and press the OK button B . System will
display the number of miles remaining until next
service is due, as well as the type of service .
When service is required,
the following will be
displayed:
Service Required
To reset the Service Interval
mode system, press and
hold the OK button B for
more than 1 second .
To turn Service In OFF,
go to User Settings .
Service Interval Setting
To set the service interval
when in User Settings
mode:
•Press the OK button B up/down and scroll
to Service Interval . Press the OK button B
to enter
•Press the OK button B up/down and toggle to
ON, then press the OK button B again . Then
press the OK button B to scroll and select the
desired miles or months for your next service
•Press the OK button B again
User Settings
To enter the User Settings mode in the LCD Instrument Cluster Modes,
ensure that the vehicle is at a stand still, shift lever in Park, and place the
Engine Start /Stop button or Key in the ON position . Then press the Mode
button A and select User Settings .
You can navigate the selections on the display by pressing the OK button B up/down, and then selecting the item by pressing the OK button B again .
To view a video on your mobile device, snap these QR Codes or visit the listed website .
Refer to page 2 for more information .
LCD Display Video
LCD Display: Maintenance Video
QR CODES
www.youtube.com/KiaFeatureVideos
Service in
Off
0000mi.
Service Required
0000mi.Driving Assistance*: •Smart Cruise Control (SCC) Reaction •Driving Assist •Driver Attention Warning (DAW)* •Warning Timing •Forward Safety •Lane Safety •Blind-Spot Safety •Parking Safety
Door: •Automatically Lock & Unlock
Lights: •One-Touch Turn Signal •Ambient Light Brightness •Ambient Light Color •Headlamp Delay •High Beam Assist
Sound: •Parking Distance Warning/ Volume
Convenience: •Seat Easy Access* •Welcome Mirror/Light* •Wireless Charging System* •Wiper/Light Display* •Auto Rear Wiper •Gear Position Pop-Up* •Coasting Guide* •Start Coasting* •Icy Road Warning*
Service Interval: •Enable Service Interval •Adjust Interval •Reset
Other features: •Aux . Battery Saver+* •Fuel Economy Reset* •Speed Unit* •Fuel Economy Unit* •Temperature Unit* •Tire Pressure Unit*
Language •Language: Set the language
Reset •Choosing reset will restore defaults for all User Settings menus
(Buttons located on Steering Wheel – Type B)
MODE
RES
CRUISE
CAN CELOKSET
MODE
RES
CRUISE
CAN CELOKSET
MODE
A
B
INSTRUMENT CLUSTER
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16*IF EQUIPPED NIRO HYBRID / PLUG-IN HYBRID FEATURES & FUNCTIONS GUIDE
F
G
POWERCHARGE
FAULT
E
REMINDER: For more detail and/or subsequent steps in charging your vehicle, please see the Owner’s Manual
Charging the Plug-In Hybrid Vehicle (Continued)
To charge the Plug-In Hybrid vehicle using a normal/trickle charger:
1 . Connect the ICCB A plug to an electrical outlet
2 . Check if the power light (green) B on the ICCB turns on
3 . Press the brake pedal and engage the parking brake
4 . Turn off all switches, put the shift lever in P (Park), and turn off
the vehicle
5 . Open the charging door E by pressing the charging door
(Ensure doors are unlocked)
6 . Remove any dust or water on the charging connector and charging inlet F
7 . Hold the charging connector handle G and connect it to the vehicle’s
charging inlet F by pushing the connector until you hear a “clicking” sound
8 . Charging begins automatically (Ensure the charge indicator light is
illuminated on your instrument cluster, indicating the vehicle is charging)
Checking the Charging Status
The charging status can be checked by viewing the charging status indicator
on the dash panel . The lights will progressively become lit as the vehicle
approaches a full charge .
After charging has started, the light turns green and the estimated charging
time is displayed on the Instrument Cluster LCD H for about 1 minute . It is also
displayed, when the driver’s door is opened with charging in progress . When
fully charged, the light turns off .
Remaining charge time
6h 14m
50%
H
HYBRID / PLUG-IN HYBRID SYSTEM
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17*IF EQUIPPED ALWAYS CHECK THE OWNER’S MANUAL FOR COMPLETE OPER ATING INFORMATION AND SAFET Y WARNINGS .
AUTOOFF
(Buttons are located left of the Steering Wheel)
AB
Scheduled Charging (Plug-In Hybrid Only)Charging Connector Auto/Lock Mode (Plug-In Hybrid Only)
Charging time can be set in the Plug-In Hybrid audio system
home screen, under charge management, or using the Kia
Access with UVO link app .
Charging with the UVO link Smartphone App:
The UVO link smartphone app can help you find the nearest
charging station and displays charging-status and the
Scheduled Charging information . On your Smartphone, go
to an app store or marketplace to download the UVO link
Smartphone app .
REMINDER: When Scheduled Charging is set and the charger is plugged in, charging will not begin until the set time & date are met to complete the charging . The green charge indicator on top of the dash will temporary flash ON/OFF, to show that scheduled/reserve charging is set .
Deactivate Scheduled Charging - Depress the Deactivate
Scheduled Charging button B to disable the scheduled
charging feature when immediate charging is required .
The Charging Connector can be set to be locked or unlocked while in the charging
inlet . Press the AUTO button A (LED lit) for the connector to lock while charging
and unlock automatically when charging is complete .
When the AUTO button A is not pressed (LED not lit), the mode will be set to
LOCK . The connector will be locked when charging and remain locked until all doors
are unlocked .
REMINDER: For more detail and/or subsequent steps in charging your vehicle, please see the Owner’s Manual .
When you press the Deactivate Scheduled Charging button the reserved charging setting will temporarily disable, and start immediate charging mode . If you need to completely deactivate the scheduled charge setting, change the setting from the audio control unit .
QUICK TIP
• If the auto/lock mode is set to lock, and the vehicle is unlocked, but charging cable is not disconnected within 10 seconds, the connector will be automatically locked again .
• If charging connector is unlocked but all doors are locked again, immediately, the connector will be automatically locked again .
QUICK TIPS
HYBRID / PLUG-IN HYBRID SYSTEM
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22NIRO HYBRID / PLUG-IN HYBRID FEATURES & FUNCTIONS GUIDE*IF EQUIPPED †LEGAL DISCL AIMERS ON BACK INSIDE COVER
To use electrical accessories:
ACC position •When in the OFF position and without depressing the brake pedal, press the ENGINE START/STOP button once (amber light A )
ON position •When already in the ACC position (amber light A ) and without depressing the brake pedal, press the ENGINE START/STOP button again (red light B ) •
When in the OFF position and without depressing the brake pedal, press the ENGINE START/STOP button twice (red light B )
Keeping the vehicle in ACC or ON position without turning the engine on may discharge the vehicle’s battery .
QUICK TIPS
AB
REMINDERS:
•
In an emergency situation while the vehicle is in motion, you are able to turn the engine off and to the ACC position by pressing the ENGINE START/STOP button for more than 2 seconds or 3 times successively within 3 seconds
•
If the Smart Key battery is weak or not working properly, hold the Smart Key fob up to the ENGINE START/STOP button (Lock button side closest) and press the button to start the engine
Engine Start/Stop Button†8
To start the engine:
1 . Depress the brake pedal
2 .
Press the ENGINE START/STOP button while
gear shift is in P (Park) or (N)
Neutral
To turn the vehicle OFF, press the
ENGINE START/STOP button .
To use the ENGINE START/STOP
button, you must have the Smart
Key fob on your person .
Reverse Parking Aid Function*†6a
When the gear shift lever is moved into R (Reverse)
and the vehicle is driven backwards, the outside
rearview mirrors A will rotate downward to aid in
reverse parking .
To turn ON the Reverse Parking Aid Function,
depress either L or R mirror buttons B .
To turn OFF, depress the same buttons again .
The outside rearview mirrors will automatically
return to their original positions when:
• The Engine Start /Stop button is in the
OFF position
• The gear shift lever is moved to any position
except R (Reverse)
• The L or R mirror buttons are not depressed .
(Buttons panel located on Driver's Door )
A
B
REMINDER: When the outside rearview mirror buttons are not depressed, the Reverse Parking Aid Function will not operate and the outside rearview mirrors will not rotate downward .
To view videos on your mobile device, snap these QR Codes or visit the listed website . Refer to page 2 for more information .
Engine Start/Stop Button & Smart Key Video
Kia Key Fob Video
www.youtube.com/KiaFeatureVideos
QR CODE
DRIVER'S PANEL
Page 25 of 58
23*IF EQUIPPED ALWAYS CHECK THE OWNER’S MANUAL FOR COMPLETE OPER ATING INFORMATION AND SAFET Y WARNINGS .
Automatic Door Lock/Unlock
Auto Door Lock /Unlock will engage when the gear shift is moved in to
or out of the P (Park) position . Refer to the User Settings in the LCD
Instrument Cluster modes on how to turn Auto Door Lock /Unlock ON/OFF .
Power/Heated Outside Mirrors*
Mirror heaters automatically turn ON/OFF at the same time the Rear
Window Defroster is turned ON/OFF . Rear Window Defroster button*
is located on the climate control system panel .
Power Folding Outside Mirrors*
Press L or R buttons D (left or right) to select mirrors . Then press arrows
E to adjust mirror position .
To both fold and unfold the outside rearview mirrors, press the folding
mirror button F as pictured:
•Left − The mirrors will unfold .
•Right − The mirrors will fold .
•Center − The mirrors will fold/unfold automatically when doors are
locked/unlocked with the Smart Key or a door handle button is pressed .
Also, the mirrors will unfold when approaching the vehicle with the
Smart Key fob in proximity .
A Pull/Press to operate Driver’s and Front
Passenger’s Windows Auto-Up/Down*
B Press to Unlock /Lock All Doors
C Press to disable Rear
Passenger Windows
REMINDER: When pressed C, window controls for the Rear Passenger Windows are disabled .A
B
C
E
D
F
REMINDER: To lock position of mirrors, toggle switch to the neutral (center) position .
Power Windows, Window Lock & Central Door Lock
To automatically fold mirrors when exiting vehicle, press the LOCK button once on the Smart Key .
QUICK TIP
Press the button again to stop Auto Up/Down function .
QUICK TIP
Manual Folding Mirrors*
To fold the mirrors in manually, pull the
mirror towards the window .
If needed, pull the mirror firmly until it folds
QUICK TIP
DRIVER'S PANEL
Page 32 of 58
B
C
Tilt/Telescoping Steering Wheel†2 0
To adjust the Steering Wheel, push the lock-release lever A down
and adjust the desired angle B and distance C .
When finished, pull the lock-release lever A up to lock Steering
Wheel in place .
It may be helpful to pull/push bottom of Steering Wheel towards/away from you to adjust desired distance
QUICK TIP
A
30NIRO HYBRID / PLUG-IN HYBRID FEATURES & FUNCTIONS GUIDE*IF EQUIPPED †LEGAL DISCL AIMERS ON BACK INSIDE COVER
STEERING WHEEL CONTROLS
Page 38 of 58
36NIRO HYBRID / PLUG-IN HYBRID FEATURES & FUNCTIONS GUIDE*IF EQUIPPED
Digital Clock
Press the SETUP key on the head unit .
Then press the on-screen Clock icon
to enter clock settings . Follow the
on-screen options to adjust the clock
settings .
• Daylight Savings must be enabled or disabled in the Clock Settings screen
• To access manual date and time setting, turn GPS Time OFF in the Clock Settings (UVO link / UVO link with Navigation*)
QUICK TIPS
Multimedia USB Port, Charger Ports
The power outlets are inactive when ignition is in the OFF position .
QUICK TIP
REMINDERS:
• Using the power outlets (accessory plugs) for prolonged periods of time with the Engine Start /Stop button in the ACC position (Engine OFF ) may cause the battery to discharge
• The Multimedia USB data port A is located between the Power Outlet and USB Charger Port . The USB Charger Port does not support data transfer
Multimedia USB Port A Use the Multimedia USB Port to
connect USB audio devices and smartphone devices .
Power Outlets B
Use the power outlets for mobile phones and other devices
designed to operate on a 12V (180W max) power outlet .
(Rear of Center Console shown)
AC Inverter*
The AC inverter supplies 115V/150W electric
power to operate accessories or devices .
To use the AC inverter, open the AC inverter cover
and connect a plug to it .
The AC inverter is ON when the vehicle is on .
For more information on AC Inverter usage and safety, see the Owner's Manual.
For more information on the Multimedia USB Port, Charger Ports & Power Outlets, refer to the Owner's Manual.
CENTER PANEL
USB
12V 180W
12V 180WC
A
B
USB Charger Ports C
Devices can be recharged using a USB cable . The Engine Start /Stop button
needs to be in the ACC/ON/START position to operate the USB Charger
Ports . They are located in the Center Panel and the Center Console .
Page 43 of 58
41ALWAYS CHECK THE OWNER’S MANUAL FOR COMPLETE OPER ATING INFORMATION AND SAFET Y WARNINGS *IF EQUIPPED †LEGAL DISCL AIMERS ON BACK INSIDE COVER
SEATING
Driver Position Memory System*†1 4
To store a seating position into memory, first place the shifter into P (Park) while the
ignition switch is ON . Then:
1 . Adjust the driver’s seat
2 . Press the SET button A on the control panel . System will beep once
3 . Press one of the memory buttons B within 5 seconds . The system
will beep twice when memory has been stored
4 . “Driver (1 or 2) set is memorized” will appear on the instrument
cluster LCD screen
Do not attempt to operate the driver position memory system while the vehicle is moving. This could result in a loss of control of the vehicle.
C
Front Seat Headrest Adjustment†1 4
To raise headrest: Pull headrest up .
To lower headrest: Press lock C, then press the headrest down .
SET
1
2
A
B
For easy adjustments, hold a headrest post with one hand while using the other hand to pull the headrest from underneath .
QUICK TIP
Do not operate the vehicle with the headrests removed. Headrests can provide critical neck and head support in an accident.