weight KIA OPTIMA 2018 Warranty and Consumer Information Guide

82New Hampshire Consumer Notice
The New Hampshire New Motor Vehicle Arbitration Law, RSA 357-D, applies to new motor vehicles sold or leased
(for two or more years) in the State of New Hampshire. A new motor veh\
icle is defined as a passenger vehicle,
motorcycle, or truck with a gross vehicle weight not exceeding 11,000 pounds.
If, during the express warranty period, you discover a defect which subs\
tantially impairs the use, market value, or
safety or this vehicle, and it has not been successfully repaired after \
three repair attempts by the manufacturer, its agent,
or an authorized dealer, or it has been out of service by reason of repair of one or more nonco\
nformities, defects, or
conditions for a cumulative total of thirty business days, you may be en\
titled to apply for a comparable replacement or
a refund of purchase price plus incidental damages less a reasonable all\
owance for use.
In order for a repair attempt to qualify, you must obtain a written repair order. Neither the manufacturer nor any agent
of the manufacturer (including the dealership service) may refuse to p\
rovide you with a written repair order at your
request.
The vehicle is deemed to be out of service if it is in for repair for a \
majority of the day.
You cannot use the New Motor Vehicle Arbitration Law if you elect to use the manufacturer’s dispute settlement
mechanism.
Y ou may not use the New Motor Vehicle Arbitration Law if you have stopped making payments on any lease \
or
financing agreement because of the vehicle’s condition.
The New Hampshire Motor Vehicle Arbitration Program includes other eligibility requirements which\
you must meet
to qualify.
NOTICE TO CONSUMERS
STATE OF NEW HAMPSHIRE MOTOR VEHICLE ARBITRATION BOARD

103
Vermont Consumer Notice
The Vermont Lemon Law applies to new motor vehicles sold or leased (for two \
or more years) or registered in the
State of Vermont. A new motor vehicle is defined a passenger vehicle or truck, wit\
h a gross vehicle weight of 12,000
pounds or less, still under the manufacturer’s express warranty. 9 V.S.A Sections 4171 (6) and (9).
Y ou may be entitled to apply for a comparable replacement vehicle or pror\
ated refund if you discover a defect during
the express warranty period that has not been successfully repaired afte\
r three repair attempts by an authorized dealer.
The first repair must occur within the express warranty.
An alternative way of filing is if this vehicle has been out of service \
for repair for a cumulative total of thirty (30)
calendar days within the express warranty. The vehicle is considered to be out of service if it is in control of\
an
authorized dealer for the majority of each day.
A consumer may file a Demand with fewer than three unsuccessful repair a\
ttempts or fewer than thirty days out of
service for a safety or other reason which meets the reasonable repair t\
hreshold.
W ritten repair orders or examination reports must be obtained to attain t\
he presumption of reasonable repair.
Y ou will explain at the hearing how the defect(s) or condition(s) sub\
stantially impairs any combination of the use,
market value or safety of the vehicle as of the date of signing the Dema\
nd for Arbitration.
The Lemon Law may not be used if you elect to file a claim with the manu\
facturer ’s dispute settlement mechanism or
if you have discontinued vehicle payments.
The New Motor Vehicle Arbitration program includes other eligibility criteria.
NOTICE TO CONSUMERS STATE OF VERMONT