maintenance schedule KIA RIO 2020 Warranty and Consumer Information Guide
[x] Cancel search | Manufacturer: KIA, Model Year: 2020, Model line: RIO, Model: KIA RIO 2020Pages: 115, PDF Size: 1.57 MB
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1
Welcome ........................................................ 2
Warranty Coverage  ........................................ 3
New Vehicle Limited Warranty  ..................... 4
Anti-Perforation Limited Warranty  ............. 14
Federal Emission Control Warranty  ............ 16
California Emission Control Warranty  ....... 24
Replacement Parts and Accessories
Limited Warranty  ........................................ 30
Scheduled Maintenance Record  .................. 34
Dealer Certification  ..................................... 38
When you need to talk to Kia and Roadside 
Assistance  ................................................... 39
Table of Contents
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10New Vehicle  Limited Warranty
•	Damaged brake rotors and drums resulting from 
failing to replace brake pads and/or shoes before 
they have worn sufficiently to damage such rotors 
and drums. It is your obligation to ensure adequate 
inspections to prevent rotor and drum damage due to 
pad/shoe wear.  
Manufacturer Design Choices 
•	The choices made in designing your vehicle, 
including the materials chosen for parts and   
components. 
•	Note: A material is not defective or underperforming 
under your warranty because a better, stronger, more 
durable or more suitable material could have been used.
•	Note: All vehicle dimensions and measurements are 
made solely at the discretion of the manufacturer 
and are not warranted to be suitable for you or 
anyone else who uses your vehicle.   
Normal Deterioration
•	Replacement or repair of parts intended to wear 
including the friction wear parts of the brakes, 
including brake pads and shoes, spark plugs, belts, 
clutch linings, filters, wiper blades, bulbs except 
HID bulbs, fuses, and other wear and consumable 
items.
•	Surface corrosion on any part other than the body 
sheet metal panels forming the exterior appearance 
of a Kia Vehicle.
Normal Maintenance
•	Normal maintenance services such as: cleaning and 
polishing, minor adjustments, lubrication, oil/fluid 
changes, filters, anti- freeze coolant replenishment, 
wheel alignment and tire rotation unless such services 
are performed as part of a covered warrantable repair.
•	Normal maintenance items including but not limited 
to spark plugs, engine belts, filters, wiper blades, and 
bulbs except HID bulbs are not warranted. However, 
as a matter of policy, Kia will repair or replace such 
maintenance items of a new vehicle during the 
vehicle’s initial ownership period, but only up to the 
first service interval or 12 months/12,000 miles, 
whichever comes first.
•	Maintenance services described as “Scheduled 
Maintenance Services”, “Owner Maintenance Services” 
or “Appearance Care” in your Owner’s Manual. 
Altered Mileage
•	Any repair of a Kia Vehicle on which the odometer 
has been altered or on which the actual mileage 
cannot be reasonably determined.
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12
Maintenance
You are responsible for properly operating and 
maintaining your Kia Vehicle in accordance with the 
instructions described in your Owner’s Manual. If your 
vehicle is used under severe driving conditions, you 
must follow the maintenance requirements described in 
your Owner’s Manual for severe driving conditions in 
order to maintain your warranties. 
Maintenance	Records
You are required to retain maintenance records since it 
may be necessary in some instances for you to prove that 
the required maintenance has been performed. The 
“Scheduled Maintenance Record” beginning on Page 34 
should be filled in when regular maintenance is 
performed. Keep all receipts and make them available in 
case questions rise about the services requested and 
provided. 
To Get Warranty Service
You must take your Kia Vehicle, along with this manual, 
to an Authorized Kia Dealer in the United States during 
its normal service hours. While any Authorized Kia 
Dealer will perform warranty service, Kia recommends 
that when possible you return to the dealership where 
you purchased your Kia Vehicle in order to ensure 
continuity in service and maintenance. If you have any 
questions or need assistance regarding this warranty, 
refer to “When You Need to Talk to Kia” starting on 
Page 39. 
Other	Terms
This warranty is applicable to Kia Vehicles registered 
and normally operated in the United States.  
Service	and	Maintenance	 Outside	the	United 	
States
If you are going to be driving outside the United States, 
it is important that you contact us at (800) 333-4542 in 
order to determine what service and warranty coverage 
is available in the area you will be travelling.
Your Responsibilities in Order to Maintain Your Warranties
New Vehicle  Limited Warranty
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20
from such date, whichever occurs first, except that if 
the failure to conform to applicable emission 
standards results from the failure of a part listed on 
the 96 Month/80,000 Mile Emission Warranty Parts 
List at the end of this Federal Emission Control 
Warranty, this warranty shall be effective for a 
period of vehicle operation that does not exceed 96 
months or 80,000 miles, whichever occurs first. 
3.	 Owner’s	Warranty	Responsibilities
Each Owner is required to comply with the Written 
Maintenance Instructions and a claim under this 
warranty may be denied on the basis of 
noncompliance by the Owner with such instructions. 
If and when it is considered that the vehicle’s 
nonconformity with the applicable emission 
standards has resulted from the Owner’s 
noncompliance with those Written Maintenance 
Instructions which the manufacturer considers 
necessary for the vehicle to meet the standards, the 
Owner may be required to submit evidence of such 
compliance, and therefore, receipts and other 
documents covering the performance of scheduled 
Maintenance Service and proper use in accordance 
with the Written Maintenance Instructions, 
including but not limited to validated Scheduled 
Maintenance Record of this manual, should be 
retained by the Owner and should be transferred to 
each subsequent Owner of the Kia Vehicle. 
4. Use of Kia Genuine Parts
The Kia Vehicle is designed, built and tested using 
Kia Genuine Parts so that the Kia Vehicle is able to 
perform in conformity with EPA regulations as 
provided by this warranty. Accordingly, it is 
recommended that any replacement parts used for 
maintenance, repair or replacement of the Kia 
Vehicle be Kia Genuine Parts, or parts equivalent to 
those with which the Kia Vehicle or its engine was 
originally equipped. 
5. Use of Non-Kia Parts
Owner may elect to use Certified Parts other than 
Kia Genuine Parts in the performance of any 
maintenance or repairs and such use in itself will not 
invalidate this warranty. However, use of other than 
Kia Genuine Parts may cause Kia to deny an 
Emission Performance Warranty claim if the 
Certified Part used is either defective in materials or 
workmanship or not equivalent from an emission 
standpoint to Kia Genuine Parts.
Federal Emission  Control Warranty
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Federal 
Emission  Control Warranty
Federal Emission Control Warranty
Air Induction System  Air Cleaner Assembly  Intake Manifold  Surge Tank-Air Intake  Turbo ChargerFuel Metering System  Engine Coolant Temperature Sensor (ECT)  Mass Air Flow Sensor (MAF)  Manifold Absolute Pressure Sensor (MAP)  Vehicle Speed Sensor (VSS)  Wheel Speed Sensor (WSS)  Fuel Injector  Fuel Delivery Line  Throttle Body (ETC Actuator)  Throttle Position Sensor (TPS)  Idle Speed Control System  Oxygen Sensor  Pulsation Damper  Engine Control Module (ECM)    * 8/80 All vehicles  High Pressure Pump  High Pressure SensorIgnition System  Spark Plugs  Spark Plugs Cable Set  Ignition Coil  Camshaft Position Sensor (CMPS)  Crankshaft Position Sensor (CKPS)  Generator
Valve	Timing	System  CVVT Assy  Oil Control Valve Assy  Oil Temperature SensorEvaporative Control System  Vapor Storage Canister  Canister Close Valve (CCV)  Purge Control Solenoid Valve (PCSV)  Fuel Pump  Fuel Pump Module  Fuel Tank  Fuel Filler Cap  Fuel Tank Pressure Sensor (FTP)  ORVR(Vent) Valve  Rollover(Cut) ValvePositive	Crankcase	Ventilation	System  PCV Valve and HoseCatalyst and Exhaust System  Exhaust Manifold  Exhaust Manifold Catalytic Assembly    * 8/80 All vehicles  Exhaust Pipe (Manifold to Catalyst)  Catalytic Converter Assembly    * 8/80 All vehiclesMiscellaneous Items Used In Above Systems  Hose, Clamps,Gasket or Seals  Wires, Harnesses Connectors  All Sensor(Switches,Solenoid Valves, Battery) associated with the ECMOnboard	Emission	Diagnostic	Device	  Malfunction Indicator Light and Bulb        * 8/80 All vehicles  Data Link Connector        * 8/80 All vehicles
Spark Plugs shall be warranted for the emissions warranty period, or the first scheduled replacement time or mileage, whichever occurs first.NOTE 1 : Specific emission parts covered up to 5 years or 60,000 miles, whichever occurs first, or up to the first required scheduled maintenance,                    whichever occurs first (See Owner's Manual for required scheduled maintenance).NOTE 2 : Parts designated by "8/80" are warranted for 8 years or 80,000 miles, whichever occurs first.
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California
Emission  Control Warranty
Owner’s	Warranty	Responsibilities
As the Kia vehicle owner, you are responsible for the 
performance of the required maintenance listed in your 
owner’s manual. Kia recommends that you retain all 
receipts covering maintenance on your vehicle but Kia 
cannot deny warranty solely for the lack of receipts or 
for your failure to ensure the performance of all 
scheduled maintenance. 
You are responsible for presenting your Kia vehicle to a 
Kia dealer as soon as a problem exists. The warranty 
repairs should be completed in a reasonable amount of 
time, not to exceed 30 days. 
As the Kia vehicle owner, you should also be aware that 
Kia may deny you warranty coverage if your Kia vehicle 
or a part has failed due to abuse, neglect, improper 
maintenance or unapproved modifications. 
If you have any questions regarding your warranty rights 
and responsibilities, you should contact Kia Motors 
America, Inc., Consumer Affairs Department at 1-800-
333-4542 or the California Air Resource Board at 9528 
Telstar Avenue, El Monte, CA 91731 (1-800-242-4450). 
Coverage
Kia Motors America, Inc. (Kia), warrants to the owner 
that any vehicle certified for sale in the State of California 
and registered in the State of California is designed, built 
and equipped so as to conform with the emissions 
standards adopted by the California Air Resources Board. 
Kia warrants that this vehicle is free from defects in 
material and workmanship which would cause any part on 
this vehicle which affects emissions to fail to conform 
with applicable requirements or to fail to pass a required 
state smog check test for 3 years or 50,000 miles, 
whichever occurs first. Kia also warrants that, any part on 
the warranted emissions parts list in this warranty and 
installed as original equipment, is free from defects in 
material and workmanship which would cause this 
vehicle to fail to conform with applicable regulations for 7 
years or 70,000 miles, whichever first occurs. 
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26CaliforniaEmission  Control Warranty
Warranty Service
To obtain warranty service, return the vehicle to any 
authorized Kia dealer. Service will be performed without 
charge for diagnosis, parts and labor. In case of 
emergency, see Emergency Service Instructions. 
Exclusions
This warranty does not apply to failures caused by abuse, 
tampering or lack of maintenance; or to any vehicle on 
which the odometer mileage has been altered so that the 
vehicle’s actual mileage cannot be determined. 
STATEMENT	OF	OWNER’S	 RIGHTS	AND	
OBLIGATIONS
What Is Covered By The Warranty
If a vehicle fails a state Smog Check test during the 
coverage period, Kia will repair the vehicle so that it will 
pass a state Smog Check retest. The owner should take the 
vehicle to any authorized dealer for Warranty repairs and 
present a copy of the failed Smog Check test report to the 
dealer. If the owner is not notified within 30 days that a 
performance warranty claim is not valid then the 
manufacture is required to repair the vehicle free of charge. 
In addition, if a warranted part fails because of a defect, 
Kia will repair or replace it at any authorized Kia dealer. 
Any other parts damaged by the failure of a warranted 
part will also be repaired or replaced. The repair and/or 
replacement will be made at no charge to the owner for 
parts, labor and diagnosis. For emergency situations, see 
the instructions under Emergency Service. 
How	Long	Does	The	Warranty	Last
The warranty shall apply for 3 years or 50,000 miles, 
whichever occurs first, except that those parts listed on the 
warranted parts list are covered for 7 years or 70,000 
miles, whichever first occurs. For 2020 SULEV(Super 
Ultra Low Emission Vehicle) vehicle certified as partial 
zero-emission vehicle(PZEV) only, all parts covered 
under the PERFORMANCE WARRANTY and the 
DEFECT WARRANTY, which are listed in this warranty 
booklet on the Emission Warranty Parts List, are 
warranted for 15 years or 150,000 miles, whichever 
occurs first. Where parts are scheduled for replacement as 
required maintenance, the warranty shall apply until the 
first scheduled maintenance point listed in the Owner’s 
Manual. This warranty begins on the date the vehicle is 
delivered to the original purchaser or on the date the 
vehicle is first placed in service, whichever occurs first. 
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California
Emission  Control Warranty
What	The	Owner	Must	Do
It is your responsibility to perform the required 
maintenance and use the vehicle in accordance with 
Kia’s written instructions. Warranty coverage will not be 
denied solely because there is no record of maintenance. 
However, failures caused by lack of required 
maintenance are not covered by the warranty. To avoid 
questions as to whether the vehicle maintenance has 
been performed, Kia urges that you retain all receipts 
and/or maintenance records indicating that service has 
been performed on the vehicle and these documents 
should be transferred to any subsequent owner of the 
vehicle. 
Service
MAINTENANCE SERVICE CAN BE PERFORMED 
BY ANY QUALIFIED SERVICE OUTLET OR BY 
THE OWNER. HOWEVER, EXCEPT IN AN 
EMERGENCY SITUATION (SEE EMERGENCY 
SERVICE), WARRANTY SERVICE MUST BE 
PERFORMED BY AN AUTHORIZED KIA DEALER. 
Parts
IT IS RECOMMENDED THAT ANY REPLACEMENT 
PARTS USED FOR MAINTENANCE OR FOR THE 
REPAIR OF EMISSIONS CONTROL SYSTEMS BE 
NEW, KIA GENUINE PARTS. However, the warranty 
obligations are not dependent upon the use of any 
particular brand of replacement parts. The owner may 
elect to use non-Kia parts for maintenance purposes. Use 
of replacement parts which are not of equivalent quality 
may impair the effectiveness of emissions control systems. 
What Is Not Covered By Emission Warranty
Malfunctions in any part caused by misuse, alteration, 
tampering, disconnection or improper or inadequate 
maintenance. 
Damage to catalytic converter due to use of leaded 
gasoline. 
Damage resulting from fire, accident, negligence, act of 
God or other events beyond the control of Kia. 
Maintenance replacement parts (such as spark plugs) 
beyond the first scheduled replacement point. 
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Spark Plugs shall be warranted for the emissions warranty period, or the first scheduled replacement time or mileage, whichever occurs first.NOTE 1 :  Specific emission parts covered up to 5 years or 60,000 miles, whichever occurs first, or up to the first required scheduled maintenance,   whichever occurs first (See Owner's Manual for required scheduled maintenance.)NOTE 2 :   Parts designated by "8/80" are warranted for 8 years or 80,000 miles, whichever occurs first.NOTE 3 :  Parts designated by "7/70" are warranted for 7 years or 70,000 miles, whichever occurs first.NOTE 4 :  The above parts for a Forte & Soul 2.0, Optima & Sportage 2.4 SULEV vehicle, certified as a partial zero-emission vehicle(PZEV) only, are warranted for 15 years or 150,000 miles, whichever occurs first.
California
Emission  Control Warranty
California Emission Control Warranty
Air Induction System  Air Cleaner Assembly  Intake Manifold    * 7/70 Soul, Forte 1.6, Stinger, Sedona, Optima 2.4   Surge Tank -Air Intake    * 7/70 Sedona, Sorento 3.3  Turbo Charger    * 7/70 Soul 1.6, Sportage 2.0, Forte 1.6, Stinger , K900, Optima 1.6, 2.0Fuel Metering System  Head Assy-Cylinder    * 7/70 Soul, Forte, Stinger, K900, Optima, Sorento 2.4   Engine Coolant Temperature Sensor (ECT)  Mass Air Flow Sensor (MAF)  Manifold Absolute Pressure Sensor (MAP)  Vehicle Speed Sensor (VSS)  Wheel Speed Sensor (WSS)  Fuel Injector  Fuel Delivery Line  Throttle Body (ETC Actuator)    * 7/70 Stinger 3.3, K900  Throttle Position Sensor (TPS)  Idle Speed Control System  Oxygen Sensor  Pulsation Damper  Engine Control Module (ECM)    * 8/80 All vehicles  High Pressure Pump    * 7/70 Soul, Sportage, Forte 1.6, Stinger, K900, Optima, Sorento 2.4   High Pressure SensorIgnition System  Generator    * 7/70 Forte, Soul, Optima 2.0, 2.4, Sportage, Sorento, Rio, Sedona  Spark Plugs  Spark Plugs Cable Set  Ignition Coil  Camshaft Assy    * 7/70 Sportage, Stinger, Sedona, K900, Optima, Sorento 2.0, Cadenza  Camshaft Position Sensor (CMPS)  Crankshaft Position Sensor (CKPS)    * 7/70 Stinger 3.3
Valve	Timing	System  CVVT Assy    * 7/70 Sportage, Stinger, Sedona, K900, Optima 2.0, 2.4, Sorento, Cadenza  Oil Control Valve Assy    * 7/70 Stinger 3.3, K900  Oil Temperature Sensor  Valve    * 7/70 Soul, Sportage, Forte, Stinger, Optima, Sorento 2.4, CadenzaEvaporative Control System  Intercooler Assy    *  7/70 K900  Vapor Storage Canister  Canister Close Valve (CCV)  Purge Control Solenoid Valve (PCSV)  Fuel Pump  Fuel Pump Module    * 7/70 Forte   Fuel Tank    * 7/70 Soul, Sportage, Forte, Stinger, Sedona, K900, Optima, Sorento, Rio, Cadenza  Fuel Filler Cap  Fuel Tank Pressure Sensor (FTP)  ORVR(Vent) Valve  Rollover(Cut) Valve  Fuel Pump & Sender Assy    * 7/70 Sportage 2.0Positive	Crankcase	Ventilation	System  PCV Valve and HoseCatalyst and Exhaust System  Exhaust Manifold  Exhaust Manifold Catalytic Assembly    * 8/80 All vehicles  Exhaust Pipe (Manifold to Catalyst)    * 7/70 Sorento 3.3, Cadenza, Sedona  Catalytic Converter Assembly    * 8/80 All vehiclesMiscellaneous Items Used In Above Systems  Hose, Clamps,Gasket or Seals  Wires, Harnesses Connectors  All Sensor(Switches, Solenoid Valves, Battery) associated with the ECMOnboard	Emission	Diagnostic	Device  Malfunction Indicator Light and Bulb    * 8/80 All vehicles  Data Link Connector    * 8/80 All vehicles
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34Scheduled Maintenance Record
The service records on this and the following pages have 
been designed to include the signature of your Authorized 
Kia Dealer representative or other repair establishment 
representative. This signed form is evidence of completion 
of maintenance services and should be kept with the 
receipts, repair orders and invoices in the glove box. All 
records should be given to any subsequent owner of the Kia 
Vehicle. Claims made during the warranty term will not 
qualify under the warranty if resulting from lack of 
maintenance rather than from defective material or 
workmanship. Alternatively, for your convenience, you have 
been provided with a vehicle maintenance Log booklet for 
your use in recording your Kia vehicle’s maintenance. You 
may use either to organize and maintain your records.
Scheduled Maintenance Intervals
Refer to your Owner’s Manual for the specific conditions.
Pre-Delivery Inspection
 Mileage:
 R.O. Number:
 Date:
 Authorized
 Signature:
 Dealership:
Service #1
 Mileage:
 R.O. Number:
 Date:
 Authorized
 Signature:
 Dealership:
Service #2
 Mileage:
 R.O. Number:
 Date:
 Authorized
 Signature:
 Dealership:
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