USB KIA SORENTO HYBRID 2021 Navigation System Quick Reference Guide

9-93
0000AMake sure that a USB device with update files is connected to the system before turning
off the vehicle.
0000AWhen you set the update time to "0", the update notification window appears and then
the update starts.
000DTo close the notification window and proceed with the update, press Yes.
000DTo cancel the update, press No.
0000AOnce the update has started, you cannot cancel it. After the update, the\
system
automatically turns off.
0000AWhen you start the vehicle, the update complete notification appears to show the update
result. After update is completed, the SW Info/Update screen displays the updated
version.
0000AWhen you turn on the system while updating, you can see its progress.
0000AScheduled update is canceled when:
000DLow battery is detected when turning off the vehicle.
000DThe storage device with the update files is disconnected.
000DThe vehicle is started before the update scheduled time.
000DThe system has been turned off for more than 3 minutes with the vehicle turned off.

10-4
USB playback
SymptomPossible causeSolution
Files in a USB device
cannot be played.
There are no
compatible files for
playback
Copy the files that can be played by the
system to the USB device and connect the
device again. > See "USB mode."
Poor connection is
found.
Remove the USB device from the USB port
and then reconnect it properly.
The USB device is
dirty.
Remove foreign materials from the surface
that contacts the USB device and USB port.
A USB hub or
extension cable is
used.
Connect the USB device directly to the USB
port on the vehicle.
The USB device is
non-standard.
Use a USB device that is compatible with the
system. > See "USB mode."
The USB device is
damaged.
Use your computer to format the USB device
and then connect the device again. Format
the device in FAT16/32 format.

10-6
Phone projection
SymptomPossible causeSolution
The phone
projection function
is not performed
when a smartphone
is connected using a
USB cable.
Phone projection is
not supported.
Visit the website to check whether your
smartphone supports the phone projection.
\225Android Auto: https://support.google.
com/androidauto
\225Apple CarPlay: http://www.apple.com/
ios/carplay
The function is
inactive.
\225On the All Menus screen, press Setup >
Device Connections, select the function
to use, and then turn on the phone
projection option.
\225Make sure that the phone projection is
not disabled in the App settings or block-
out settings on your smartphone.
Smartphone is
encountered with
poor operation or
malfunction.
\225Check that the smartphone battery level
is not too low. Recognition may not work
properly when the battery level is too
low.
\225The phone projection may not work
properly when the signal strength is
weak.
\225When the smartphone is locked, first
unlock it.
\225Initialize the smartphone and connect
the device again.
A black screen
appears when the
phone projection is
activated or in use.
The smartphone
malfunctions.
\225Remove the USB cable from the
smartphone and connect the device
again.
\225Initialize the smartphone and connect
the device again.

10-11
FAQ
Navigation
QHow can I update the map?
AYou can download the latest map data to a USB device and use the device to update
the map. > See "How to Update the Map and Software for your Infotainment System."
QGuidance is made by bypassing the route or the speed camera alerts are late.
ASelect another route after setting the route options. On the map screen, press
> Route > Route Options to change the settings and resume navigation.
> See "Changing the route search criteria."
When the system is not updated, update the software and map and then perform
search again. > See "How to Update the Map and Software for your Infotainment System."
Bluetooth
QWhich functions can I use via Bluetooth?
AYou can use the hands-free call function with a mobile phone connected. You can also
play music after connecting an audio device such as MP3 player or mobile phone.
> See "Making a call via Bluetooth.", "Listening to music via Bluetooth."
QHow can I register a Bluetooth device?
AOn the All Menus screen, press Setup > Device Connections > Bluetooth >
Bluetooth Connections > Add New. From the Bluetooth device to be connected,
search for the vehicle system and register it. Use the Bluetooth device to enter or
approve the authentication number displayed on the system. Then the device is
added to the list of Bluetooth devices in the system and automatically connected to
the system. > See "Connecting a Bluetooth device."

10-13
Product specifications
Media player
USB mode
[Music files
ItemSpecifications
File formatMPEG-1/2 Layer3, OGG (Vorbis), FLAC, WMA (Standard/Professional),
WAV
Bit-rate and
sampling frequency
MP38–320 kbps (CBR/VBR), up to 48 kHz
(ID3 tag version: Ver. 1.0, Ver. 1.1, Ver. 2.2, Ver. 2.3, Ver.
2.4)
OGGQ1 to Q10, up to 48 kHz
FLAC8/16/24-bit, up to 48 kHz
WMAStandard (0x161): up to L3 Profile, up to 385 kbps, up to
48 kHz
Professional (0x162): up to M0b, up to 192 kbps, up to
48 kHz
WAV8/16 to bit, up to 48 kHz
Specification detailsMax. number of directory layers: 20 layers
Max. folder/file name length: 255 Bytes
Valid characters that can be used in a folder/file name: 2,350
Alphanumeric characters/4,888 Chinese characters
Max. number of folders: 2,000 (including the root)
Max. number of files: 8,000

10-14
0000AThe following files are not played.
000DModified files (format-changed files)
000DVariant files (e.g. MP3 files encoded by WMA audio codec)
000DDRM (Digital Rights Management)-protected files
000DFiles with no index
0000ASound quality is not guaranteed in case of music files that use the bit-rate exceeding 192
kbps.
0000AWith the files that do not use the fixed bit rate, some functions may not work properly or
the playback time may not appear accurately.
0000AWhen a trouble occurs while playing or you want to play an incompatible format file, use
the latest encoder software to change the format before using the file.
[USB storage devices
ItemSpecifications
Byte/Sector64 KB or less
Format systemFAT16/32 (recommended), exFAT, NTFS
0000AWith the USB storage devices that are not equipped with a plug-type connector (metal
cover type), proper operation is not guaranteed.
000DUSB storage devices with a plastic plug may not be recognized.
000DUSB memory cards (e.g. CF cards, SD cards) may not be recognized.
0000AProblems that are caused by using USB storage devices (not specified in the following
list), are not covered by the warranty.
Product nameManufacturer
XTICKLG
BMKBMK Technology
SKY-DRVSky Digital
TRANSCEND JetFlashTranScend
Sandisk CruzerSanDisk
Micro ZyRUSZyRUS
NEXTIKDIGI Works
0000AUSB hard drives may not be recognized.
0000AWhen using a USB mass storage device divided into logical drives, only the files saved in
the first drive can be played.
0000AWhen a USB storage device has some Apps, media files may not be played.

10-20
H
HD Radio Data 2-20
HD Radio™ 3-10
Home screen 1-10
Hybrid menu 2-25
L
Listening to music
Bluetooth audio 4-7
Location registration 5-23
M
Map 5-6
POI display 5-17
Map update 9-90
Media device connection 4-2
Media player
Bluetooth audio 4-8
USB music 4-2
Messages 6-17
Microphone 7-2
Multi-page Home screen 1-10
N
Navigation 5-2, 5-11
Notifications 2-24
E
Editing a location 5-27
Editing a route 5-17
Energy Flow 2-27
EV charging stations 5-29
F
FAQ 10-11
Bluetooth 10-11
Broadcast reception 10-12
Navigation 10-11
Self-inspection method upon failure 10-
12
Finding a route easily 5-3
Destination search 5-3
Finding the route
Adding a waypoint 5-17
Address search 5-11
Detour 5-20
Displaying POIs on the map 5-17
Frequently visited places 5-25
Gas stations 5-28
Location registration
Deleting a POI 5-27
Editing a POI 5-27
Registration after search 5-23
Map 5-6
Map update 9-90
Previous Destinations 5-13
Saving the current position 5-24
Searching for POIs 5-15
Volume adjustment 5-9
Fuel Economy 2-26

10-22
UVO menu
Diagnosing the vehicle 8-6
Driving Information 2-23
Roadside Assistance 8-5
Settings 9-64, 9-66
Virtual Assistant 8-7
Voice Local Search 8-8
Weather info 8-5
V
Vehicle settings 9-3, 9-15
Voice memo 7-21
Voice recognition
Help 7-4
Microphone 7-2
Navigation commands 7-7
Other commands 7-10
POI name 7-11
Radio commands 7-8
Using the voice recognition 7-2
Volume setting 7-4
Voice recognition settings 9-50, 9-51
T
Troubleshooting 10-2
Bluetooth connection 10-5
Navigation operation 10-8
Phone projection 10-6
Sound and display 10-2
System operation 10-7
USB playback 10-4
TUNE Knob Function 9-35
Turning the system on or off 1-5
U
Update 9-90
USB file specifications 10-13
USB music 4-2
USB port 4-2
USB storage device specifications 10-14
Using the Driver talk mode in the rear seat
2-16
Using the Quiet mode in the rear seat 2-17
Using the rear-seat climate control system
2-14
Using the sound mood lamp 2-18
Using the touch screen 1-7
UVO
Service 8-2
Find 8-9