KIA SOUL EV 2015 Warranty and Consumer Information Guide

50Iowa Consumer Notice
In addition, in order to seek remedies under your state Lemon Law you mu\
st first:1) notify Kia at the address above, by certified mail, registered mail or o\
vernight service of the problem with your vehicle, and
2) provide Kia an opportunity to repair it
Should you have any concerns or questions regarding your Kia after you h\
ave contacted your local Kia dealer, please
contact Kia at:
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)

51
Kansas Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of serv\
ice for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a repla\
cement or repurchase of the vehicle. Should you
seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to initiating court
action. BBB AUTO LINE is a third-party arbitration service administered by the Council \
of Better Business Bureaus.
However, if you choose to seek other remedies that are not under your state Lem\
on Law, you need not use BBB AUTO
LINE.
For additional information about BBB AUTO LINE, review Pages 27-28 of this book or contact Kia at the address or\
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first notify Kia at the address below, by
certified mail, of the problem with your vehicle.
Should you have any concerns or questions regarding your Kia vehicle aft\
er you have contacted your local Kia dealer,
please contact Kia at:
Consumer Assistance CenterKia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF KANSAS

52Kentucky Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of serv\
ice for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a repla\
cement or repurchase of the vehicle. Should you
seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to initiating court
action. BBB AUTO LINE is a third-party arbitration service administered by the Council \
of Better Business Bureaus.
However, if you choose to seek other remedies that are not under your state Lem\
on Law, you need not use BBB AUTO
LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 27-28 of this book or contact Kia at the address or\
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first notify Kia at the address below, by
mail, of the problem with your vehicle.
Should you have any concerns or questions regarding your Kia vehicle aft\
er you have contacted your local Kia dealer,
please contact Kia at:
Consumer Assistance CenterKia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF KENTUCKY

53
Louisiana Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of serv\
ice for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a repla\
cement or repurchase of the vehicle. Should you
seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to initiating court
action. BBB AUTO LINE is a third-party arbitration service administered by the Council \
of Better Business Bureaus.
However, if you choose to seek other remedies that are not under your state Lem\
on Law, you need not use BBB AUTO
LINE.
For additional information about BBB AUTO LINE, review Pages 27-28 of this book or contact Kia at the address or\
toll free number indicated below.
Consumer Assistance CenterKia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF LOUISIANA

54Maine Consumer Notice
LEMON LAW INFORMATION: IF YOU HAVE SERIOUS PROBLEMS WITH THIS VEHICLE.The Maine
“Lemon Law” (10 M.R.S.A. Sec’s. 1161-1169) provides protection for consumer buyers or lessees who have seriou\
s
problems with their new vehicle.
UNDER THE LEMON LAW, YOU MAY HAVE A RIGHT TO A REFUND OR REPLACEMENT OF \
THE
VEHICLE IF:
1) There is a defect(s) which substantially impairs the use, safety, or value of the vehicle, AND
2) The defect(s) still exists or has recurred after either:
A. three or more repair attempts for the same defect, two or more which mus\
t be by the same dealer, or
B. being out of service by reason of repair for any combination of defects \
for a cumulative total of 15 ormore business days,
AND
3) This unrepaired defect(s) happened within the Lemon Law’s term of protection: the manufacturer’s expresswarranties, or the three year period following the delivery date of the \
vehicle to the original consumer buyer
or lessee, or during the first 18,000 miles of operation, whichever come\
s first,
AND
4) You notified the manufacturer that you wanted a refund or replacement veh\
icle and you gave the manufacturerone final repair attempt of no more than 7 business days.
FOR THIS VEHICLE YOU MUST NOTIFY THE
FOLLOWING PERSON OF THE DEFECTS AND THE RIGHT TO MAKE A FINAL REPAIR:
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
Send this final repair letter by certified mail with a receipt, and keep\
a copy for your records.
IF THE MANUFACTURER DOES NOT REFUND OR REPLACE THE VEHICLE AFTER THESE L\
EMON LAW
STANDARDS HAVE BEEN MET, YOU HAVE A RIGHT TO HAVE YOUR CASE ARBITRATED B\
Y THE STATE.
NOTICE TO CONSUMERS STATE OF MAINE

55
Maine Consumer Notice
This state-run arbitration is different from any manufacturer-sponsored program to which you may also be entitled.
Under the state program you will be sent a decision within 45 days of wh\
en you request for arbitration is accepted.
THIS SHEET PROVIDES ONLY A SUMMARY OF YOUR RIGHTS
To request arbitration or to get further information, contact:
Attorney General’s Lemon Law Arbitration Program
Consumer & Antitrust Division6 State House StationAugusta, ME 04333 (207) 626-8849
Should you seek a replacement or repurchase of your vehicle under the Ma\
ine Lemon Law, you must first resort to
BBB AUTO LINE or arbitration through the state-run program prior to initiating \
court action. BBB AUTO LINE is a
third-party arbitration service administered by the Council of Better Bu\
siness Bureaus. However, if you choose to seek
other remedies that are not under the Maine Lemon Law, you need not use BBB AUTO LINE.
For additional information about BBB AUTO LINE, review Pages 27-28 of this book or contact Kia at the address or\
toll-free number indicated below.
Consumer Assistance CenterKia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)

56Maryland Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of serv\
ice for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a repla\
cement or repurchase of the vehicle.
In order to seek remedies under your state Lemon Law, you must first:1) notify Kia at the address below, by certified mail, return receipt requested, of the problem with your \
vehicle, and
2) provide Kia an opportunity to repair it.
Kia offers its consumers third-party arbitration through BBB AUTO LINE, a comp\
laint resolution service administered
by the Council of Better Business Bureaus. For additional information ab\
out BBB AUTO LINE, review Pages 27-28
of this book or contact Kia at the address or toll-free number indicated\
below.
Should you have any concerns or questions regarding your Kia after you h\
ave contacted your local Kia dealer, please
contact Kia at:
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF MARYLAND

57
Massachusetts Consumer Notice
MASSACHUSETTS “LEMON LAW” INFORMATION:
IF YOU HAVE SERIOUS PROBLEMS WITH THIS VEHICLE
The Massachusetts “Lemon Law,” MGI c. 90, s. 7N 1/2 provides protection for consumers who have se\
rious problems
with their new vehicle.
UNDER THE LEMON LAW, YOU HAVE A RIGHT TO A REFUND OR REPLACEMENT OF THE \
VEHICLE IF:
A) there is a substantial defect(s), AND
B) the defect(s) still exists or has recurred after either:1. three or more repair attempts for the same defect, or
2. being out of service by reason of repair for any combination of defects \
for a cumulative total of 15 or more business days, within one year of 15,000 miles (whichever comes fi\
rst) after original delivery,
AND
C) the manufacturer has been notified of the defect(s) and given one fina\
l repair attempt of no more than sevenbusiness days.
IF THE MANUFACTURER DOES NOT REFUND OR REPLACE THE VEHICLE AFTER THESE
STANDARDS HAVE BEEN MET, YOU HAVE THE RIGHT TO HAVE YOUR CASE ARBITRATED\
BY A
STATE-CERTIFIED ARBITRATOR.
This state-certified arbitration is different from any manufacturer-sponsored program to which you may also be entitled.
Under the state program, you will be sent a decision within 45 days of w\
hen your request for arbitration is accepted.
Under the law, you must request state-certified arbitration within 18 months of origi\
nal delivery of the vehicle.
THIS SHEET PROVIDES ONLY A SUMMARY OF YOUR RIGHTS.
NOTICE TO CONSUMERS STATE OF MASSACHUSETTS

58Massachusetts Consumer Notice
To request arbitration or to get information, contact:
Office of Consumer Affairs
and Business Regulation One Ashburton PlaceBoston, MA 02108
Lemon Law Information: (617) 727-7780, 1-888-283-3757
Kia offers its consumers arbitration through BBB AUTO LINE, a complaint resolution service administered by the
Council of Better Business Bureaus. For additional information about BBB\
AUTO LINE, review Pages 27-28 of book
or contact Kia at the address or toll-free number indicated below.
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)

59
Michigan Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of serv\
ice for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a repla\
cement or repurchase of the vehicle. Should you
seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to initiating court
action. BBB AUTO LINE is a third-party arbitration service administered by the Council \
of Better Business Bureaus.
However, if you choose to seek other remedies that are not under your state Lem\
on Law, you need not use BBB AUTO
LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 27-28 of this book or contact Kia at the address or\
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first:1) notify Kia at the address below, by certified mail, of the problem with your vehicle, and
2) provide Kia an opportunity to repair it.
Should you have any concerns or questions regarding your Kia vehicle aft\
er you have contacted your local Kia dealer,
please contact Kia at:
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF MICHIGAN