service KIA SOUL EV 2015 Warranty and Consumer Information Guide

85
Vermont Consumer Notice
The Vermont Lemon Law applies to new motor vehicles sold or leased (for two \
or more years) or registered in the
State of Vermont. A new motor vehicle is defined a passenger vehicle or truck, wit\
h a gross vehicle weight of 12,000
pounds or less, still under the manufacturer’s express warranty.
Y ou may be entitled to apply for a comparable replacement vehicle or pror\
ated refund if :
1) you discover a defect during the express warranty period which substanti\
ally impairs the use, market value or safety of this vehicle which has not been sucessfully repaired after thr\
ee repair attempts by an authorized
dealer, with at least the first repair occuring under the express warranty; or\
2) this vehicle has been out of service for repair for a cumulative total o\
f thirty (30) calendar days within the express warranty.
A written repair order or examination must be obtained for a repair atte\
mpt to qualify towards meeting the
presumption of reasonable repair.
The vehicle is deemed to be out of service if it is in for repair for a \
majority of the day.
Y ou may not use the Lemon Law if you elect to use the manufacturer ’s dispute settlement mechanism or if you have
stopped making payments on any finance agreement.
The New Motor Vehicle Arbitration program includes other eligibility requirements that \
you must meet to qualify.
Forms to initiate the New Motor Vehicle Arbitration process should be included with your new vehicle upon\
delivery.
NOTICE TO CONSUMERS STATE OF VERMONT

86Vermont Consumer Notice
For information as to your rights under the Lemon Law or to request form\
s, contact :
New Motor Vehicle Arbitration, 14 Baldwin Street, Montpelier, VT 05602
T elephone : 802-828-2943, Fax : 802-828-5809, E-mail: [email protected]\
s
Telecommunications Relay Service, TTY/TDD:1-800-253-0191
http://dmv.vermont.gov/safety/laws/lemonlaw
Kia offers its consumer third-party arbitration through BBB AUTOLINE a complai\
nt resolution service administered
by the Council of Better Business Bureaus.
For additional information about BBB AUTOLINE, review Pages 27-28 of this book or contact Kia at the address or
toll-free number indicated below.You may also wish to contact Kia directly at the following address :
Consumer Assistance CenterKia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)

87
Virginia Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of serv\
ice for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a repla\
cement or repurchase of the vehicle.
Kia offers its consumers third-party arbitration through BBB AUTO LINE, a complaint resolution service
administered by the Council of Better Business Bureaus.
For additional information about BBB AUTO LINE, review Pages 27-28 of this book or contact Kia at the address or\
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first:
1) notify Kia at the address below, by certified mail, of the problem with your vehicle, and
2) provide Kia an opportunity to repair it.
Should you have any concerns or questions regarding your Kia after you h\
ave contacted your local Kia dealer, please
contact Kia at:
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF VIRGINIA

Washington Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts, you may be entitled under the prov\
isions of your state “Lemon Law” to a
replacement or repurchase of the vehicle.
Should you seek a replacement or repurchase under the Lemon Law, you must use your state sponsored new motor
vehicle arbitration board, or Kia's third-party arbitration through BBB \
AUTO LINE, a complaint resolution service
administered by the Council of Better Business Bureaus, prior to initiat\
ing court action.
For additional information about BBB AUTO LINE, review Pages 27-28 of this book or contact Kia at the address of\
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first notify Kia at the address below, by
certified mail, of the problem with your vehicle and your request for ei\
gher a refund or replacement of the vehicle.
Should you have any concerns or questions regarding your Kia after you h\
ave contacted your local Kia dealer, please
contact Kia at:
Consumer Assistance Center
Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF WASHINGTON
88

89
West Virginia Consumer Notice
“IMPORTANT: IF THIS VEHICLE IS DEFECTIVE, YOU MAY BE ENTITLED UNDER STATE LAW TO
A REPLACEMENT OR TO COMPENSATION. HOWEVER, TO BE ENTITLED TO A REPLACEMENT
OR TO COMPENSATION, YOU MUST FIRST NOTIFY THE MANUFACTURER OF THE PROBLEM IN
WRITING AND PROVIDE THE MANUFACTURER AN OPPORTUNITY TO REPAIR THE VEHICLE.”
Should you seek replacement or repurchase under Lemon Law, you must use BBB AUTO LINE prior to initiating
court action. BBB AUTO LINE is a third party arbitration service administered by the council \
of Better Business
Bureaus.
However, if you choose to seek other remedies that are not under your state Lem\
on law, you need not use BBB AUTO
LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 27-28 of this book or contact Kia at the address or\
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first:
1) notify Kia at the address below, by certified mail, of the problem with your vehicle, and
2) provide Kia an opportunity to repair it.
Should you have any concerns or questions regarding your Kia vehicle aft\
er you have contacted your local Kia dealer,
please contact Kia at:
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF WEST VIRGINIA

90Wisconsin Consumer Notice
IMPORTANT : If this vehicle is defective, you may be entitled under state law \
to a replacement or refund
NOTICE
WISCONSIN LAW REQUIRES YOU TO USE A CERTIFIED ARBITRATION PROGRAM BEFORE SUING
THE MANUFACTURER OVER NEW CAR WARRANTY DISPUTES.
F AILURE TO ARBITRATE YOUR CLAIM MAY PRECLUDE YOU FROM MAINTAINING A LAWSUIT
UNDER
218.0171
Should you seek a replacement or refund under the Wisconsin Lemon Law, you must use the BBB AUTOLINE prior
to initiating court action.
BBB AUTOLINE is a third-party complaint resolution service administrated by the\
Coucil of Better Business Bureaus.
For additional information about the BBB AUTOLINE, review Pages 27-28 on this book or contact Kia at the address
or toll-free number indicated below;
Consumer Assistance Center Kia Motors America,Inc. P.O. Box 52410
Irvine,CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF WISCONSIN

If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts, or the vehicle has been out of ser\
vice for a specified number of days, you may
be entitled under the provisions of your state “Lemon Law” to a re\
placement or repurchase of the vehicle.
Should you seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to
initiating court action. BBB AUTO LINE is a third party arbitration service administered by the Council \
of Better
Business Bureaus. However, if you choose to seek other remedies that are not under your state Lem\
on Law, you need
not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 27-28 of this book or contact Kia at the address or\
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first: 1) notify Kia at the address below, by certified mail, of the problem with your vehicle, and
2) provide Kia an opportunity to repair it.
Should you have any concerns or questions regarding your Kia vehicle aft\
er you have contacted your local Kia
Dealer, please contact Kia at:
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF WYOMING
W yoming Consumer Notice
91

Circle One Miss Ms. Mrs. Mr.
Owner's Name
Address
City State Zip Code
Telephone Number Consumer Email
Salesperson's Name
Dealer's Name
Address
City State Zip Code
Dealer Code Date of Retail Delivery\
or First Use
Vehicle Identification Number
Speedometer Replacement Record
The speedometer in this vehicle was replaced on
with miles.
Dealer Name
Dealer Signature
To determine true vehicle mileage, the mileage noted here should be adde\
d to the current mileage
shown on the speedometer installed.
Important
Please keep this manual with your Kia Vehicle.
This manual should be presented to a Kia Dealer
if warranty service is needed. This manual should
remain with your Kia Vehicle if you sell it so
future owners will have this information.
Definitions
As used in this manual (unless otherwise specifically
stated):
“Kia” means Kia Motors America, Inc., P.O.Box
52410 Irvine, CA 92619-2410, U.S.A., the
distributor of Kia Vehicles in the United States.
“Kia Vehicle” means a 2015 model year Kia Motor
Vehicle known as "EV" manufactured by Kia Motors
Corporation, 12 Heolleung-ro(231 Yangjae-Dong),
Seocho-Ku, Seoul, Korea, and its affiliates.
“Authorized EV Kia Dealer” means a person in the
United States of America authorized by Kia Motors
America, Inc. to service Kia electric vehicles or
perform repairs under the warranties in this manual.
“Kia Accessory” means a Kia Genuine Accessory or
Kia Genuine optional equipment supplied by Kia
Motors America, Inc.
“Kia Genuine” means new or remanufactured parts
or replacement parts supplied by Kia Motors
America, Inc.
(date)