service KIA SOUL EV 2019 Owner's Guide

77
Maintenance
SCHEDULED MAINTENANCE SERVICE
Follow the Normal Maintenance
Schedule if the vehicle is usually
operated where none of the following
conditions apply. If any of the follow-
ing conditions apply, follow the
Maintenance Under Severe Usage
Conditions.
Repeated driving short distance ofless than 5 miles (8 km) in normal
temperature or less than 10 miles
(16 km)in freezing temperature
Extensive engine idling or low speed driving for long distances
Driving on rough, dusty, muddy, unpaved, graveled or salt-spread
roads
Driving in areas using salt or other corrosive materials or in very cold
weather
Driving in heavy dust condition
Driving in heavy traffic area
Driving on uphill, downhill, or mountain road repeatedly Towing a trailer or using a camper,
or roof rack
Driving as a patrol car, taxi, other commercial use of vehicle towing
Driving over 106 mph(170 km/h)
Frequently driving in stop-and-go conditionIf your vehicle is operated under theabove conditions, you shouldinspect, replace or refill more fre-quently than the following NormalMaintenance Schedule. After 120months or 150,000 miles continue tofollow the prescribed maintenanceintervals.

Maintenance
87
NORMAL MAINTENANCE SCHEDULE
The following maintenance services must be performed to ensure good emission control and performance. Keep
receipts for all vehicle emission services to protect your warranty. Where both mileage and time are shown, the fre-
quency of service is determined by whichever occurs first.
*1: When adding coolant, use only deionized water or soft water for your vehicle and never mix hard water in the coolant filled atthe factory. An improper coolant mixture can result in serious malfunction or motor compartment damage.

79
Maintenance
NORMAL MAINTENANCE SCHEDULE
R : Replace
I : Inspect and if necessary, adjust, correct, clean or replace
*
1: When adding coolant, use only deionized water or soft water for your vehicle and never mix hard water in the coolant filled atthe factory. An improper coolant mixture can result in serious malfunction or motor compartment damage.
The following maintenance services must be performed to ensure good emission control and performance. Keep
receipts for all vehicle emission services to protect your warranty. Where both mileage and time are shown, the fre-
quency of service is determined by whichever occurs first.
Number of months or driving distance, whichever comes first
Months1224364860728496
Milesx1,0001020304050607080
Kmx1,000153045607590105120
Coolant*1Replace at first, 120,000 miles (192,000 km)
after that, every 30,000 miles (48,000 km)
Reduction gear oilInspect every 37,500miles (60,000 km) or 30 months
Drive shafts and bootsInspect every 15,000 miles (24,000 km) or 12 months
Cooling systemInspect at first, 7,500 miles (12,000 km) or 6 months
after that, every 15,000 miles (24,000 km) or 12 months
Air conditioner refrigerant/compressor (if equipped)Inspect at first, 7,500 miles (12,000 km) or 6 months
after that, every 15,000 miles (24,000 km) or 12 months
Climate control air filter (if equipped)Inspect at first, 7,500 miles (12,000 km) or 6 months
after that, every 15,000 miles (24,000 km) or 12 months
Disc brakes and padsInspect at first, 7,500 miles (12,000 km) or 6 months
after that, every 15,000 miles (24,000 km) or 12 months
MAINTENANCE INTERVALS
MAINTENANCE
ITEM

711
Maintenance
MAINTENANCE UNDER SEVERE USAGE CONDITIONS
The following items must be serviced more frequently on cars mainly used under severe driving conditions.
Refer to the chart below for the appropriate maintenance intervals.
R : Replace I : Inspect and if necessary, adjust, correct, clean or replace
Maintenance itemMaintenanceoperationMaintenance intervalsDriving
condition
Reduction gear oilREvery 75,000 miles (120,000 km)C, D, E, G, H, I, K
Drive shaft and bootsIInspect more frequently
depending on the conditionC, D, E, F, G, H, I, J, K
Climate control air filter (if equipped)IInspect more frequently
depending on the conditionC, D, E, F, G
Disc brakes and padsIInspect more frequently
depending on the conditionC, D, E, G, H

727
Maintenance
BATTERY
For best battery service
Keep the battery securely mount-ed.
Keep the battery top clean and dry.
Keep the terminals and connec- tions clean, tight, and coated with
petroleum jelly or terminal grease.
Rinse any spilled electrolyte from the battery immediately with a
solution of water and baking soda.
If the vehicle is not going to be used for an extended time, discon-
nect the battery cables. Always read the following
instructions carefully when
handling a battery.
If any electrolyte gets into your eyes, flush your eyes
with clean water for at least
15 minutes and get immedi-
ate medical attention.
If electrolyte gets on your
skin, thoroughly wash the
contacted area. If you feel
pain or burning sensation,
get medical attention imme-
diately.
An inappropriately disposed battery can be harmful to the
environment and human
health. Dispose the battery
according to your local law(s)
or regulation.
Never attempt to recharge the bat-
tery when the battery cables are con-
nected.
OPSE074005
WARNING- Risk of explosion
Keep lit cigarettes and
all other flames or
sparks away from the
battery.
The battery contains hydrogen -- a highly
combustible gas which
will explode if it comes
in contact with a flame or
spark.
Keep batteries out of the reach of children
because batteries con-
tain highly corrosive
SULFURIC ACID and
electrolytes. Do not
allow battery acid to
contact your skin, eyes,
clothing or paint finish.
Wear eye protection when charging or work-
ing near a battery.
Always provide ventila-
tion when working in an
enclosed space.

Maintenance
38
7
6. Maximum load rating
This number indicates the maximum
load in kilograms and pounds that
can be carried by the tire. When
replacing the tires on the vehicle,
always use a tire that has the same
load rating as the factory installed
tire.
7. Uniform tire quality grading
Quality grades can be found where
applicable on the tire sidewall
between tread shoulder and maxi-
mum section width.
For example:
TREADWEAR 200
TRACTION AA
TEMPERATURE A
Tires degrade over time, even when
they are not being used. Regardless
of the remaining tread, we recom-
mend that tires be replaced after
approximately six (6) years of normal
service. Heat caused by hot climates
or frequent high loading conditions
can accelerate the aging process. Tread wear
The tread wear grade is a compara-
tive rating based on the wear rate of
the tire when tested under controlled
conditions on a specified govern-
ment test course. For example, a tire
graded 150 would wear one-and-a-
half times (1½) as well on the gov-
ernment course as a tire graded 100.
The relative performance of tires
depends upon the actual conditions
of their use, however, and may
depart significantly from the norm
due to variations in driving habits,
service practices and differences in
road characteristics and climate.
These grades are molded on the
side-walls of passenger vehicle tires.
The tires available as standard or
optional equipment on your vehicle
may vary with respect to grade.
Traction - AA, A, B & C
The traction grades, from highest to
lowest, are AA, A, B and C. Those
grades represent the tire’s ability to
stop on wet pavement as measured
under controlled conditions on spec-
ified government test surfaces of
asphalt and concrete. A tire marked
C may have poor traction perform-
ance.
The traction grade assigned to this
tire is based on straight-ahead brak-
ing traction tests, and does not
include acceleration, cornering,
hydroplaning, or peak traction char-
acteristics.

769
Maintenance
Finish damage repair
Deep scratches or stone chips in the
painted surface must be repaired
promptly. Exposed metal will quickly
rust and may develop into a major
repair expense.
✽ ✽NOTICE
If your vehicle is damaged and
requires any metal repair or
replacement, be sure the body shop
applies anti-corrosion materials to
the parts repaired or replaced.
Bright-metal maintenance
To remove road tar and insects,
use a tar remover, not a scraper or
other sharp object.
To protect the surfaces of bright- metal parts from corrosion, apply a
coating of wax or chrome preser-
vative and rub to a high luster.
During winter weather or in coastal areas, cover the bright metal parts
with a heavier coating of wax or
preservative. If necessary, coat the
parts with non-corrosive petroleum
jelly or other protective compound.
Underbody maintenance
Road salt and other corrosive chemi-
cals are used in cold weather states to
melt snow and prevent ice accumula-
tion. If these chemicals are not regu-
larly removed, they will corrode the
vehicle underbody and over time dam-
age fuel lines, the fuel tank retention
system, the vehicle suspension, the
exhaust system, and even the body
frame. The National Highway Traffic
Safety Administration has warned all
vehicle owners of all brands of the
need to take the following steps: Wash the undercarriage of your
vehicle regularly during the winter
and whenever your vehicle has
been exposed to such salts or
chemicals.
Do a thorough washing of the undercarriage at the end of the
winter.
Use professional service techni- cians or governmental inspection
stations to annually inspect for cor-
rosion.
Immediately seek an inspection of your vehicle if you become visually
aware of corrosion flaking or scal-
ing or if you become aware of a
change in vehicle performance,
such as soft or spongy brakes, flu-
ids leaking, impairment of direc-
tional control, suspension noises
or rattling metal straps.
CAUTION- Drying vehicle
Wiping dust or dirt off the body with a dry cloth willscratch the finish.
Do not use steel wool, abra- sive cleaners, acid detergentsor strong detergents contain-ing high alkaline or causticagents on chrome-plated oranodized aluminum parts.This may result in damage tothe protective coating andcause discoloration or paintdeterioration.

Specifications, Consumer information and Reporting safety defects
10
8
Roadside Assistance is provided on all new current
model year Kia Vehicles from the date the vehicle is deliv-
ered to the first retail buyer or otherwise put into use (in-
service date), whichever is earlier, for a period of 60
months or 60,000 miles, whichever is earlier, subject to
the terms, conditions and exclusions set forth in the Kia
Warranty and Consumer Information Manual applicable
to your model year vehicle.
KMA reserves the right to limit or deny services or other
benefits to any owner or driver when, in KMA's judgment,
the claims and/or service requests are excessive in fre-
quency or type of occurrence.
Toll free consumer assistance
Kia's toll-free Consumer Assistance hot line is staffed
from 5:00 AM to 6:00 PM PST, Monday through Friday
and is accessible by dialing 1-800-333-4Kia (4542).
For more information regarding assistance available,
please refer to your Kia Warranty & Consumer
Information Manual.
Emergency roadside assistance
Kia's toll free Roadside Assistance hot line is staffed 24
hours a day, 365 days a year and is accessible by dialing
1-800-333-4Kia (4542).
Please note that you must provide your Vehicle
Identification Number (VIN) to verify coverage at the time
of your call. The VIN can be found on the dash of your
vehicle on the driver’s side, on the door jamb of the dri-
ver’s door, your vehicle’s registration or proof of insur-
ance card.
Kia utilizes a network of over 30,000 roadside assistance
providers. Should you accidentally, require a battery
jump, or need help changing a tire, a Kia Roadside
Assistance Representative will dispatch someone to,
change a flat tire with your inflated spare, or arrange a
battery jump to allow you to proceed to your destination.
We have access to a network of over 10,000 locksmiths
to help you should you become locked out of your Kia.
In the event that mechanical difficulty renders your vehi-
cle undriveable due to a warranty-related concern, Kia’s
Roadside Assistance Representative will arrange to
transport your vehicle to the nearest Kia dealer or to an
alternative service location.
CONSUMER ASSISTANCE (U.S. ONLY)

Specifications, Consumer information and Reporting safety defects
12
8
Registering your vehicle in a foreign country
If you plan to register your vehicle in a foreign country,
you should confirm that it conforms to the regulations in
that country. Even if you successfully register the vehicle
in a foreign country, you may experience the following
problems and should therefore consider the possibility of
having to deal with them:
1. The fuel specified for your vehicle may be unavailable.
2. We must, therefore, clearly state that when you leave
the country in which you purchased your Kia new and
register it in another country, vehicles like yours may
not be marketed in the new country of registration,
parts, servicing techniques and tools necessary to
maintain and repair your vehicle may be unavailable.
Even if vehicles like yours are sold there, mechanical
specifications required by the government may vary
enough from the country of purchase to cause addi-
tional problems. 3. There may not be an Authorized Kia Dealer in the area
in which you plan to register your vehicle. You may
additionally experience difficulty in obtaining services
in a foreign country for any number of reasons.
Further, we cannot assume any responsibility for prob-
lems that result from unsatisfactory service or lack of
service outside of the United States.

Specifications, Consumer information and Reporting safety defects
14
8
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Kia
Motors America, Inc.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in a
group of vehicles, it may order a recall and remedy cam-
paign. However, NHTSA cannot become involved in indi-
vidual problems between you, your dealer, or Kia Motors
America, Inc.
To contact NHTSA, you may call the Vehicle Safety
Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-
9153); go to http://www.safercar.gov; download the
SaferCar mobile application; or write to: Administrator,
NHTSA, 1200 New Jersey Ave, SE., DC 20590. You can
also obtain other information about motor vehicle safety
from http://www.safercar.gov. The following publications are available on
www.KiaTechinfo.com.
Service manual:
This manual covers maintenance and recommended pro-
cedures for repair to engine and chassis components. It
is written for the Journeyman mechanic, but is simple
enough for most mechanically inclined owners to under-
stand.
Electrical troubleshooting manual:
This manual complements the Service Manual by provid-
ing indepth troubleshooting information for each electrical
circuit in your vehicle.
Owner's manual:
This manual describes the overall features and operating
procedures for the vehicle.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
ONLINE FACTORY AUTHORIZED MANUALS
(U.S. ONLY)