audio KIA SOUL EV 2019 Warranty and Consumer Information Guide

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This overview chart illustrates warranty coverage and term by months and miles. Please refer to the appropriate
sections in this book for detailed information regarding each of these warranties.
Warranty Program Coverage at a Glance
Warranty Coverage Replacement Parts & Accessories
Basic
Power Train*1
Service Adjustment
Original Equipment Battery
Paint
Audio / Entertainment
Electric Vehicle (EV) System
Anti-Perforation
60,000
100,000

36,000
36,000
36,000
100,000
100,000
12
60
120
12
36
36
36
120
60
Months in MILES IN SERVICE Service 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 150,000
WARRANTY TERM(whichever comes first)
12,000
12,000
NOTE: Tires are warranted by the tire manufacturers.
*1 Original owner 120 Months/100,000 Miles Second and Subsequent Owner(s) 60 Months\
/60,000 Miles.
LIMITED WARRANTY
Original Owner Only
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• Vehicles Placed in Commercial Service
The 120 months/100,000 miles Power Train Limited Warranty also excludes all coverage for any Kia Vehicle that has been placed into any form of commercial service, including but not limited to taxi, route delivery, livery service, or rental.
• Adjustment Coverage
Service Adjustments are covered for the first 12
months/12,000 miles. Service adjustments means
minor repairs not usually associated with the
replacement of parts, such as wheel balance and
alignment, freeplay or tension adjustments of cables,
belts, levers and pedals, body parts and fittings.
3. Exceptions
The items specified below are covered for periods
different from the basic coverage.
• Air Conditioner Refrigerant Charge
Air conditioner refrigerant charge is covered for the
first 12 months of the warranty period regardless of
mileage. Over the balance of the warranty period,
refrigerant charge is covered only when replenished
as part of a warranty repair.
• Audio / Entertainment System
An original equipment radio or navigation system is
covered for the first 36 months/36,000 miles.
• Traditional 12 Volt Battery (Non EV)
The original equipment Traditional 12 Volt Battery
is covered by a limited warranty for a period of 36
months/36,000 miles. During 36 months/36,000
miles of the warranty period, a defective battery will
be replaced at no cost to you. Kia will cover
diagnostic, installation and replacement battery
costs.
Kia will not reimburse you for any portion of the
cost of a non-Kia replacement battery.
• Lithium-Ion Polymer Battery Capacity Coverage
The Lithium-Ion Polymer Battery (“EV Battery”)
Capacity warranty coverage period is 10 years or
100,000 miles from the Date of First Service,
whichever comes first, for capacity loss below 70%
of the original battery capacity. This warranty
covers repairs needed to return battery capacity to
70% of original battery capacity. If possible, the
EV battery components will be repaired or replaced,
and the original EV Battery will be returned to the
vehicle. If necessary, the EV Battery will be
replaced with either a new or remanufactured
Lithium-Ion Polymer Battery. Any repair or
replacement made under this Lithium-Ion Polymer New Vehicle Limited Warranty
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18Replacement Parts and Accessories Limited Warranty
• Accessories
A Kia Accessory installed by Kia or an
Authorized EV Kia Dealer on a new vehicle at
the time of, or prior to the vehicle’s date of
delivery to the original retail purchaser, or the
date the vehicle is first put into service, is
covered under the New Vehicle Limited
Warranty and is limited to 60 months from the
date of original retail delivery date of first use, or
60,000 miles, whichever comes first.
A Kia Accessory installed by an Authorized EV
Kia Dealer after the vehicle was delivered to the
original retail purchaser or first put into service
shall be warranted for the greater of (1) the
duration of the New Vehicle Limited Warranty or
(2) 12 months or 12,000 miles from the date of
purchase or installation.
Kia Genuine AM/FM Radios, satellite radios,
CD players or other audio equipment purchased
after the vehicle is first put into service are
covered for 12 months/unlimited miles.
A Kia Genuine Air Conditioning System
installed by an Authorized EV Kia Dealer after
the vehicle is first put into service is covered for
12 months/12,000 miles, whichever comes first,
or the remainder of the New Vehicle Limited
Warranty, whichever is greater, from the date of
installation. A Kia Genuine Air Conditioning
System purchased over the counter is warranted
for 12 months/unlimited miles.
What Is Not Covered
• Damage or corrosion due to such factors as
accidents, negligence, improper repairs or
adjustments, misuse, alterations or collision.
• Damage or surface corrosion from environment
such as acid rain, airborne fallout (chemicals, tree
sap), stones, salt, road hazards, hail, wind storm,
lightning, floods and other acts of God.
• Normal wear, tear or deterioration such as
discoloration, fading, deformation, etc.
• Air conditioner refrigerant charge after the first
12 months, unless replenished as part of a
warranty repair.
• Replacement parts or accessories installed on a
Kia Vehicle in which the odometer has been
altered, or on which the actual mileage cannot be
readily determined.
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