service KIA SPORTAGE 2021 Workshop Manual

8 13
Specifications, Consumer information, Reporting safety defects
Roadside Assistance is provided on all new current
model year Kia Vehicles from the date the vehicle is deliv-
ered to the first retail buyer or otherwise put into use (in-
service date), whichever is earlier, for a period of 60
months or 60,000 miles, whichever is earlier, subject to
the terms, conditions and exclusions set forth in the Kia
Warranty and Consumer Information Manual applicable
to your model year vehicle.
KMA reserves the right to limit or deny services or other
benefits to any owner or driver when, in KMA's judgment,
the claims and/or service requests are excessive in fre-
quency or type of occurrence.
Toll free consumer assistance
Kia's toll-free Consumer Assistance hot line is staffed
from 5:00 AM to 6:00 PM PST, Monday through Friday
and is accessible by dialing 1-800-333-4Kia (4542).
For more information regarding assistance available,
please refer to your Kia Warranty & Consumer
Information Manual.
Emergency roadside assistance
Kia's toll free Roadside Assistance hot line is staffed 24
hours a day, 365 days a year and is accessible by dialing
1-800-333-4Kia (4542).
Please note that you must provide your Vehicle
Identification Number (VIN) to verify coverage at the time
of your call. The VIN can be found on the dash of your
vehicle on the driver’s side, on the door jamb of the dri-
ver’s door, your vehicle’s registration or proof of insur-
ance card.
Kia utilizes a network of over 30,000 roadside assistance
providers. Should you accidentally run out of fuel, require
a battery jump, or need help changing a tire, a Kia
Roadside Assistance Representative will dispatch some-
one to deliver a small quantity of gas, change a flat tire
with your inflated spare, or arrange a battery jump to
allow you to proceed to your destination. We have access
to a network of over 10,000 locksmiths to help you should
you become locked out of your Kia.
In the event that mechanical difficulty renders your vehi-
cle undriveable due to a warranty-related concern, Kia’s
Roadside Assistance Representative will arrange to
transport your vehicle to the nearest Kia dealer or to an
authorized Kia alternative service location.
CONSUMER ASSISTANCE (U.S. ONLY)

8 15
Specifications, Consumer information, Reporting safety defects
Registering your vehicle in a foreign country
If you plan to register your vehicle in a foreign country,
you should confirm that it conforms to the regulations in
that country. Even if you successfully register the vehicle
in a foreign country, you may experience the following
problems and should therefore consider the possibility of
having to deal with them:
1. The fuel specified for your vehicle may be unavailable.If other than the specified fuel is used, it could cause
damage to the engine, the fuel injection system, and
other fuel-related parts which may not be covered
under your New Vehicle Emissions Limited Warranty.
2. We must, therefore, clearly state that when you leave the country in which you purchased your Kia new and
register it in another country, problems arising from the
use of fuel other than the specified fuel are not subject
to manufacturer’s warranty. Because vehicles like
yours may not be marketed in the new country of reg-
istration, parts, servicing techniques and tools neces-
sary to maintain and repair your vehicle may be
unavailable.
Even if vehicles like yours are sold there, mechanical
specifications required by the government may vary
enough from the country of purchase to cause addi-
tional problems. 3. There may not be an Authorized Kia Dealer in the area
in which you plan to register your vehicle. You may
additionally experience difficulty in obtaining services
in a foreign country for any number of reasons.
Further, we cannot assume any responsibility for prob-
lems that result from unsatisfactory service or lack of
service outside of the United States.

8 17
Specifications, Consumer information, Reporting safety defects
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Kia
Motors America, Inc.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in a
group of vehicles, it may order a recall and remedy cam-
paign. However, NHTSA cannot become involved in indi-
vidual problems between you, your dealer, or Kia Motors
America, Inc.
To contact NHTSA, you may call the Vehicle Safety
Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-
9153); go to http://www.safercar.gov; download the
SaferCar mobile application; or write to: Administrator,
NHTSA, 1200 New Jersey Ave. SE., Washington, DC
20590. You can also obtain other information about
motor vehicle safety from http://www.safercar.gov.The following publications are available on
www.KiaTechinfo.com
Service manual:
This manual covers maintenance and recommended pro-
cedures for repair to engine and chassis components. It
is written for the Journeyman mechanic, but is simple
enough for most mechanically inclined owners to under-
stand.
Electrical troubleshooting manual:
This manual complements the Service Manual by provid-
ing indepth troubleshooting information for each electrical
circuit in your vehicle.
Owner's manual:
This manual describes the overall features and operating
procedures for the vehicle.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
ONLINE FACTORY AUTHORIZED MANUALS
(U.S. ONLY)

Index
2I
Air bag - advanced supplemental restraint system ........3-45Adding equipment to or modifying your airbag-equipped vehicle ................................................3-72
Air bag warning label ................................................3-72
Air bag warning light ..................................................3-48
Curtain air bag ............................................................3-64
Driver's and passenger's front air bag ........................3-60
How does the air bag system operate? ......................3-46
Occupant Detection System (ODS) ............................3-52
Side air bag ................................................................3-62
SRS Care ....................................................................3-71\
SRS components and functions ..................................3-49
Air cleaner ....................................................................7-36\
Filter replacement ......................................................7-36
Air conditioning system ..................................................8-7
All Wheel Drive(AWD) ................................................5-23 All Wheel Drive (AWD) transfer mode selection ......5-25
For safe all wheel drive operation ..............................5-26
Reducing the risk of a rollover ..................................5-29
Tight corner brake effect ............................................5-24
Appearance care ............................................................7-94 Exterior care ................................................................7-94
Interior care ................................................................7-99
Audio system ..............................................................4-190 Antenna ....................................................................4-19\
0
Aux, USB port ..........................................................4-192 How vehicle radio works ..........................................4-192
Steering wheel audio controls ..................................4-190
Automatic climate control system ..............................4-155 Air Conditioning refrigerant label ............................4-166
Automatic heating and air conditioning ..................4-156
Checking the amount of air conditioner refrigerant and compressor lubricant ........................................4-167
Climate control air filter ..........................................4-165
Manual heating and air conditioning ........................4-157
System operation ......................................................4-163
Automatic transmission ................................................5-15 Automatic transmission operation ..............................5-15
Good driving practices ................................................5-22
Battery........................................................................\
....7-43 For best battery service ..............................................7-43
Recharging the battery ................................................7-44
Reset items ..................................................................7-45
Before driving ..................................................................5-5 Before entering vehicle ................................................5-5
Before starting ..............................................................5-5
Necessary inspections ..................................................5-5
Blind-Spot Collision Warning (BCW) ..........................5-99 System description ......................................................5-99
System setting and activation ..................................5-100
A
B

I7
Index
Liftgate (for manual liftgate) ........................................4-28Closing the liftgate ......................................................4-28
Emergency liftgate safety release ..............................4-29
Opening the liftgate ....................................................4-28
Light bulbs ....................................................................7-79\
Back-up lamp and Rear turn signal lamp (Bulb type)bulb replacement ......................................................7-89
Bulb replacement precaution ......................................7-79
Front fog lamp (Bulb and LED type) bulb replacement ..............................................................7-86
Front turn signal lamp bulb replacement ....................7-84
Glove box lamp (Bulb type) bulb replacement ..........7-92
Headlamp (High/Low beam) bulb replacement..........7-83
High mounted stop lamp (LED type) bulb replacement ..............................................................7-89
License plate lamp (Bulb type) bulb replacement ......7-89
Liftgate room lamp (Bulb type) bulb replacement ....7-93
Light bulb position (Front) ........................................7-81
Light bulb position (Rear) ..........................................7-82
Light bulb position (Side) ..........................................7-83
Map lamp (Bulb and LED type) bulb replacement ....7-90
Personal lamp (LED type) bulb replacement ............7-92
Position lamp + DRL bulb replacement ....................7-85
Room lamp (Bulb type) bulb replacement ................7-91
Side repeater lamp (LED type) bulb replacement ......7-90
Stop and tail lamp (LED type) bulb replacement ......7-88
Stop and tail lamp bulb replacement ..........................7-86
Tail lamp (inside) bulb replacement ..........................7-87 Vanity mirror lamp (Bulb type) bulb replacement ....7-91
Lighting........................................................................\
4-127 Battery saver function ..............................................4-127
Check headlight ........................................................4-133
Daytime running light ..............................................4-127
Dynamic Bending Light (DBL) ................................4-134
Front fog light ..........................................................4-133
High Beam Assist (HBA) ........................................4-130
High beam operation ................................................4-129
Lighting control ........................................................4-127
Turn signals and lane change signals........................4-132
Luggage volume ..............................................................8-7
Maintenance services ......................................................7-4 Owner maintenance precautions ..................................7-5
Owner’s responsibility ..................................................7-4
Manual climate control system....................................4-144 Air Conditioning refrigerant label ............................4-153
Checking the amount of air conditioner refrigerant and compressor lubricant ........................................4-154
Climate control air filter ..........................................4-152
Heating and air conditioning ....................................4-145
System operation ......................................................4-150
Mirrors ........................................................................\
..4-62 Inside rearview mirror ................................................4-62
Outside rearview mirror ..............................................4-76
M

Index
8I
Online factory authorized manuals (U.S. only) ............8-17Electrical troubleshooting manual ..............................8-17
Owner's manual ..........................................................8-17
Service manual ............................................................8-17
Owner maintenance schedule ......................................7-7
Owner maintenance ........................................................7-7
Panoramic sunroof ........................................................4-52 Closing the sunroof ....................................................4-56
Resetting the sunroof ..................................................4-56
Sliding the sunroof ......................................................4-54
Sunroof open warning ................................................4-53
Sunshade ....................................................................4-53\
Tilting the sunroof ....................................................4-56
Parking brake ................................................................7-35 Checking the parking brake ........................................7-35
Power liftgate ................................................................4-31 Closing the liftgate ......................................................4-33
Opening the liftgate ....................................................4-32
Smart Power Liftgate ..................................................4-36 Rear cross-traffic collision warning (RCCW) ............5-139
System description ....................................................5-139
System setting and activation ..................................5-139
Rear View Monitor (RVM) ..........................................4-117
Recommended lubricants and capacities ........................8-8 Recommended SAE viscosity number ......................8-10
Refrigerant label ............................................................8-12
Reporting safety defects (U.S. only) ............................8-17
Reverse Parking Distance Warning (PDW) ................4-118 Non-operational conditions of Reverse ParkingDistance Warning ....................................................4-119
Operation of Reverse Parking Distance Warning ....4-118
Reverse Parking Distance Warning precautions ......4-119
Self-diagnosis............................................................4-121
Road warning ..................................................................6-2 Hazard warning flasher ................................................6-2
Scheduled maintenance service ......................................7-9
Seat ........................................................................\
..........3-4 Front seat adjustment - manual ....................................3-8
Front seat adjustment - power ....................................3-10
Headrest (for front seat) ..............................................3-12
Rear seat adjustment ..................................................3-15
Seatback pocket ..........................................................3-15
P
OR
S

Index
10I
Tire specification and pressure label ............................8-12
Tires and wheels ............................................................7-46All season tires ............................................................7-58
Checking tire inflation pressure ..................................7-47
Low aspect ratio tire ..................................................7-59
Radial-ply tires ............................................................7-59
Recommended cold tire inflation pressures................7-46
Snow tires....................................................................7-58\
Summer tires ..............................................................7-58
Tire care ......................................................................7-\
46
Tire chains ..................................................................7-58
Tire maintenance ........................................................7-51
Tire pressure................................................................7-47
Tire replacement ........................................................7-50
Tire rotation ..............................................................7-48
Tire sidewall labeling ..................................................7-51
Tire traction ................................................................7-51
Wheel alignment and tire balance ..............................7-49
Wheel replacement ....................................................7-51
Tires and wheels ..............................................................8-5
Towing ........................................................................\
..6-33 Emergency towing ......................................................6-35
Removable towing hook ............................................6-34
Towing service ............................................................6-33 Trailer Towing..............................................................5-161
Driving with a trailer ..............................................5-163
Hitches ................................................................\
....5-162
If you do decide to pull a trailer ..............................5-167
Maintenance when trailer towing ..........................5-166
Safety chains ............................................................5-162
Tire and loading information label ..........................5-169
Trailer brakes ..........................................................5-162
Trip modes (Trip computer) ..........................................4-94 Fuel economy ..............................................................4-94
Trip modes ..................................................................4-94
Warning messages ......................................................4-97
Vehicle break-in process ..................................................1-6
Vehicle certification label ..............................................8-11
Vehicle data collection and event data recorders ............1-7
Vehicle handling instructions ..........................................1-5
Vehicle Identification Number (VIN) ............................8-11
Vehicle load limit ........................................................5-169 Certification label......................................................5-173
Vehicle modifications ......................................................1-5
Vehicle weight ............................................................5-174
V