service Lexus ES300h 2014 Owner's Manual

TABLE OF CONTENTS6
ES350_300h_OM_OM33A60U_(U)6-1. Maintenance and care
Cleaning and protecting the vehicle exterior ................658
Cleaning and protecting the vehicle interior.................. 662
6-2. Maintenance Maintenance requirements ............................ 665
General maintenance.............. 668
Emission inspection and maintenance (I/M)
programs .....................................672
6-3. Do-it-yourself maintenance Do-it-yourself service precautions.................................673
Hood ................................................ 677
Positioning a floor jack..............678
Engine compartment ................ 681
12-volt battery (hybrid vehicles) ...................... 698
Tires.................................................. 702
Tire inflation pressure ................. 712
Wheels .............................................715
Air conditioning filter ................. 717
Electronic key battery................ 719
Checking and replacing fuses................................................ 721
Light bulbs .....................................733 7-1. Essential information
Emergency flashers ...................748
If your vehicle has to be stopped in an emergency..... 749
7-2. Steps to take in an emergency If your vehicle needs to be towed.................................. 751
If you think something is wrong ................. 757
Fuel pump shut off system (gasoline vehicles) .................. 758
If a warning light turns on or a warning buzzer sounds......759
If a warning message is displayed ................................. 769
If you have a flat tire ...................792
If the engine will not start (gasoline vehicles) ..................805
If the hybrid system will not start (hybrid vehicles)............ 807
If the shift lever cannot be shifted from P .....................809
If the electronic key does not operate properly ...................... 810
6Maintenance and care7When trouble arises

10
ES350_300h_OM_OM33A60U_(U)Your Lexus is equipped with several sophisticated computers that will record certain
data, such as:
• Engine speed
• Electric motor speed (traction motor speed) (hybrid vehicles)
• Accelerator status
• Brake status
• Vehicle speed
•Shift position
• Hybrid battery (traction battery) status (hybrid vehicles)
The recorded data varies according to the vehicle grade level and options with which
it is equipped. Furthermore, these computers do not record conversations, sounds or
pictures.
●Data usage
Lexus may use the data recorded in these computers to diagnose malfunctions,
conduct research and development, and improve quality.
Lexus will not disclose the recorded data to a third party except:
• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a government agency
• For use by Lexus in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or vehicle owner
●Usage of data collected through Safety Connect / Lexus Enform (U.S. mainland
only)
If your Lexus has Safety Connect or Lexus Enform and if you have subscribed to
those services, please refer to the Safety Connect / Lexus Enform Telematics Sub-
scription Service Agreement for information on data collected and its usage.
Vehicle data recordings

12
ES350_300h_OM_OM33A60U_(U)The SRS airbag and seat belt pretensioner devices in your Lexus contain explosive
chemicals. If the vehicle is scrapped with the airbags and seat belt pretensioners left
as they are, this may cause an accident such as fire. Be sure to have the systems of
the SRS airbag and seat belt pretensioner removed and disposed of by a qualified
service shop or by your Lexus dealer before you scrap your vehicle.
Special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These components may
include airbag, seat belt pretensioners, and wireless remote control batteries.
Scrapping of your Lexus
Perchlorate Material
CAUTION
■General precautions while driving
Driving under the influence: Never drive your vehicle when under the influence of
alcohol or drugs that have impaired your ability to operate your vehicle. Alcohol
and certain drugs delay reaction time, impair judgment and reduce coordination,
which could lead to an accident that could result in death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other drivers
or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that distracts
the driver, such as adjusting controls, talking on a cellular phone or reading can
result in a collision with resulting death or serious injury to you, your occupants or
others.
■General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to have or
use the key.
Children may be able to start the vehicle or shift the vehicle into neutral. There is
also a danger that children may injure themselves by playing with the windows, the
moon roof, or other features of the vehicl
e. In addition, heat build-up or extremely
cold temperatures inside the vehicle can be fatal to children.

451-1. For safe use
ES350_300h_OM_OM33A60U_(U)
1
For safety and security
■If the SRS airbags deploy (inflate)
●Bruising and slight abrasions may result from contact with a deploying (inflating)
SRS airbag.
●A loud noise and white powder will be emitted.
●Parts of the airbag module (steering wheel hub, airbag cover and inflator) as well as
the seats, parts of the front and rear pillars, and roof side rails may be hot for several
minutes. The airbag itself may also be hot.
●The windshield may crack.
●For Safety Connect subscribers, if the SRS airbags deploy or in the event of a
severe rear-end collision, the system is designed to send an emergency call to the
response center, notifying them of the vehicle’s location (without needing to push
the “SOS” button) and an agent will attempt to speak with the occupants to ascer-
tain the level of emergency and assistance required. If the occupants are unable to
communicate, the agent automatically treats the call as an emergency and helps to
dispatch the necessary emergency services. (→P. 6 4 9 )
CAUTION
■Modification and di sposal of SRS airbag system components
Do not dispose of your vehicle or perfor m any of the following modifications with-
out consulting your Lexus dealer. The SRS airbags may malfunction or deploy
(inflate) accidentally, causing death or serious injury.
●Installation, removal, disassembly and repair of the SRS airbags
●Repairs, modifications, removal or replacement of the steering wheel, instrument
panel, dashboard, glove box, seats or seat upholstery, front, side and rear pillars
or roof side rails
●Repairs or modifications of the front fend er, front bumper, or side of the occupant
compartment
●Installation of a grille guard (bull bars, kangaroo bar, etc.), snow plows or winches
●Modifications to the vehicle’s suspension system
●Installation of electronic devices such as mobile two-way radios and CD players
●Modifications to your vehicle for a person with a physical disability

761-2. Hybrid system
ES350_300h_OM_OM33A60U_(U)
Hybrid system precautions (hybrid vehicles)
Take care when handling the hybrid system, as it contains a high voltage
system (about 650 V at maximum) as well as parts that become
extremely hot when the hybrid system is operating. Obey the caution
labels attached to the vehicle.
Air conditioning compressor
Power control unit with DC/
DC converter
High voltage cables (orange)
Hybrid battery (traction bat-
tery) Service plug
Electric motor (traction motor)
Caution label1
2
3
4
5
6
7

781-2. Hybrid system
ES350_300h_OM_OM33A60U_(U)
■If a warning light comes on, a warning message is displayed, or the 12-volt battery is
disconnected
The hybrid system may not start. In that case, try to start the system again. If the
“READY” indicator does not come on, contact your Lexus dealer.
■Running out of fuel
When the vehicle has run out of fuel and the hybrid system cannot be started, refuel
the vehicle with at least enough gasoline to make the low fuel level warning light
( → P. 762) go off. If there is only a small amount of fuel, the hybrid system may not be
able to start. (The minimum amount of fuel to add to make the low fuel level warning
light go out is about 3.0 gal. [11.3 L, 2.5 Imp.gal.], when the vehicle is on a level sur-
face. This value may vary when the vehicle is on a slope.)
■Electromagnetic waves
●High voltage parts and cables on the hybrid vehicles incorporate electromagnetic
shielding, and therefore emit approximately the same amount of electromagnetic
waves as conventional gasoline powered vehicles or home electronic appliances.
●Your vehicle may cause sound interference in some third party-produced radio
parts.
■Hybrid battery (traction battery)
The hybrid battery (traction battery) has a limited service life. The lifespan of the
hybrid battery (traction battery) can change in accordance with driving style and
driving conditions.

791-2. Hybrid system
ES350_300h_OM_OM33A60U_(U)
1
For safety and security
CAUTION
■High voltage precautions
The vehicle has high voltage DC and AC systems as well as a 12-volt system. DC
and AC high voltage is very dangerous and can cause severe burns and electric
shock that may result in death or serious injury.
●Never touch, disassemble, remove or replace the high voltage parts, cables or
their connectors.
●The hybrid system will become hot after starting as the system uses high voltage.
Be careful of both the high voltage and the high temperature, and always obey
the caution labels attached to the vehicle.
●Never try to open the service plug access
hole located behind the rear seats. The ser-
vice plug is used only when the vehicle is
serviced and is subject to high voltage.

811-2. Hybrid system
ES350_300h_OM_OM33A60U_(U)
1
For safety and security
CAUTION
■Hybrid battery (traction battery)
●Your vehicle contains a sealed nickel-metal hydride battery. Never resell, hand
over or modify the hybrid battery. To prevent accidents, hybrid batteries that have
been removed from a disposed vehicle are collected through Lexus dealer. Do
not dispose of the battery yourself.
Unless the battery is properly collected, the following may occur, resulting in
death or serious injury:
• The hybrid battery may be illegally disposed of or dumped, and it is hazardous
to the environment or someone may touch a high voltage part, resulting in an
electric shock.
• The hybrid battery is intended to be used exclusively with your hybrid vehicle. If the hybrid battery is used outside of your vehicle or modified in any way,
accidents such as electric shock, heat generation, smoke generation, an
explosion and electrolyte leakage may occur.
When reselling or handing over your vehicle, the possibility of an accident is
extremely high because the person receiving the vehicle may not be aware of
these dangers.
●If your vehicle is disposed of without the hybrid battery having been removed,
there is a danger of serious electric shock if high voltage parts, cables and their
connectors are touched. In the event that your vehicle must be disposed of, the
hybrid battery must be disposed of by your Lexus dealer or a qualified service
shop. If the hybrid battery is not disposed of properly, it may cause electric shock
that can result in death or serious injury.
NOTICE
■Hybrid battery air vent
●Do not put foreign objects near the air vent. The hybrid battery (traction battery)
may overheat and be damaged.
●Clean the air vent regularly to prevent the hybrid battery (traction battery) from
overheating.
●Do not wet or allow foreign substances to enter the air vent as this may cause a
short circuit and damage the hybrid battery (traction battery).
●Do not carry large amounts of water such as water cooler bottles in the vehicle. If
water spills onto the hybrid battery (traction battery), the battery may be dam-
aged. Have the vehicle inspected by your Lexus dealer.

330
ES350_300h_OM_OM33A60U_(U)
4-6. Driving tips
Winter driving tips
●Use fluids that are appropriate to the prevailing outside temperatures.
• Engine oil
• Engine coolant
• Power control unit coolant (hybrid vehicles)
•Washer fluid
●Have a service technician inspect the condition of the 12-volt battery.
●Have the vehicle fitted with four snow tires or purchase a set of tire
chains for the front tires.
Ensure that all tires are the specified size and brand, and that chains match the
size of the tires.
Carry out the necessary preparatio ns and inspections before driving
the vehicle in winter. Always drive the vehicle in a manner appropriate
to the prevailing weather conditions.
Preparation for winter

394
ES350_300h_OM_OM33A60U_(U)
5-3. Using the Lexus Display Audio system
■HD Radio™ technology troubleshooting guide
ExperienceCauseAction
Mismatch of time
alignment- a user may
hear a short period of
programming
replayed or an echo,
stutter or skip.The radio stations
analog and digital vol-
ume is not properly
aligned or the station
is in ballgame mode.
None, radio broadcast issue. A
user can contact the radio sta-
tion.
Sound fades, blend-
ing in and out.Radio is shifting
between analog and
digital audio.Reception issue, may clear-up
as the vehicle continues to be
driven. Selecting “Analog” can
force radio in an analog audio.
Audio mute condition
when an HD2 /HD3
multicast channel had
been playing.The radio does not
have access to digital
signals at the moment.This is normal behavior, wait
until the digital signal returns. If
out of the coverage area, seek a
new station.
Audio mute delay
when selecting an
HD2 /HD3 multicast
channel preset.
The digital multicast
content is not avail-
able until HD Radio
™
broadcast can be
decoded and make
the audio available.
This takes up to 7 sec-
onds.This is normal behavior, wait for
the audio to become available.
Text information does
not match the present
song audio.Data service issue by
the radio broadcaster.
Broadcaster should be notified.
Complete the form;
www.ibiquity.com/automotive/
report_radio_station_experien
ces.
No text information
shown for the present
selected frequency.Data service issue by
the radio broadcaster.
Broadcaster should be notified.
Complete the form;
www.ibiquity.com/automotive/
report_radio_station_experien
ces.