service Lexus ES300h 2017 Navigation Manual

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1. LEXUS ENFORM-OVERVIEW
1. FUNCTIONAL OVERVIEW
zThe functions included in Lexus Enform are classified into the following three types.
Type A: Function achieved by using a cellular phone
Type B: Function achieved by using an embedded cellular device in the vehicle
(DCM: Data Communication Module) and the navigation system
Type C: Function achieved by using DCM
z Each function is available in the following areas:
• LEXUS App Suite is available in the contig uous United States, Washington D.C. and
Alaska.
• LEXUS Enform Destinations is available in the contiguous United States, Washington
D.C. and limited areas of Alaska for vehicles that contain the appropriate map data.
• Lexus Insider is available in the contig uous United States, Washington D.C. and
Alaska.
• LEXUS Enform Safety Connect features include:
Automatic Collision Notification, Emergenc y Assistance, Stolen Vehicle Location
(available in the contiguous United Stat es, Washington D.C., Hawaii, Alaska, and
Canada) and Enhanced Roadside Assistance (available in the contiguous United
States, Washington D.C., Alaska, and Canada).
Lexus Enform is a service that includes Safety Connect, Service Connect, Remote,
Destinations, Insider and App Suite.
FunctionType
LEXUS App SuiteType A
LEXUS Enform Destinations
(Destination Assist, eDestination)Type B
Lexus InsiderType B
LEXUS Enform Safety ConnectType C
INFORMATION
● Availability of functions of the Lexus Enform service is dependent on network reception
level.
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1. LEXUS ENFORM-OVERVIEW
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LEXUS ENFORM
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zFunction of the LEXUS Enform Remote is achieved by using an embedded cellular
device in the vehicle (DCM: Data Communication Module).
z Lexus Enform Remote is available in the contiguous United States, Washington D.C.
and Alaska.
z The Lexus Enform Service Connect is achieved by using a Data Communication Mod-
ule (DCM) built into the vehicle.
z Lexus Enform Service Connect is available in the contiguous United States,
Washington D.C., Hawaii, Alaska, and Canada.
LEXUS Enform Remote
LEXUS Enform Remote is a cellular phone application that lets you view and remotely
control certain aspects of your vehicle.
For details about the functions and services of this application, refer to
http://www.lexus.com/enform/
.
LEXUS Enform Service Connect
LEXUS Enform Service Connect uses embedded telematics hardware to collect and
transmit vehicle data that allows Lexus to provide:
zVehicle Health Report (VHR)
(Safety Recalls, Service Campaigns, Current Vehicle Alerts, Required Maintenance and
Vehicle Condition Status)
z Maintenance Notifications
z Vehicle Alert Notifications
For details about this service and how to register, refer to
http://www.lexus.com/enform/
.
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zUser registration is required to start using
the App Suite function. ( →P. 3 1 3 )
z App Suite does not require an activation
fee or monthly recurring fees.
z Services requiring a separate contract can
also be used.*
*: For details, refer to
http://www.lexus.com/enform/
or call
1-800-255-3987.
z LEXUS App Suite is available in the contig-
uous United States, Washington D.C. and
Alaska. z
The following personal data can be deleted
and returned to their default settings:
• Downloaded contents
• Radio stations that were listened to
•Input history
BEFORE USING THE
FUNCTION
SUBSCRIPTION
AVAILABILITY OF FUNCTION
INFORMATION
●Data usage fees may apply while using
App Suite function. Confirm data usage
fees before using this function.
● The required operations to activate appli-
cations and connect a cellular phone to
the navigation system, and the registra-
tion steps for the App Suite are explained
in this section. For details regarding oper-
ation of the App Suite and the applica-
tions, refer to
http://www.lexus.com/enform/
.
● Availability of functions of the Lexus
Enform service is dependent on network
reception level.
INITIALIZING PERSONAL
DATA
The personal data used in applications
can be reset. ( →P.66)
INFORMATION
●Once initialized, data will be erased. Pay
close attention when initializing data.
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LEXUS ENFORM
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Perform the settings in the following order.
In order to use App Suite, the following
must first be performed:
zUser registration with the service
(→ P.313)
z Download the App Suite application onto
your cellular phone, and login to the appli-
cation. ( →P.313)
z Register the cellular phone, on which the
App Suite application was installed, with
the navigation system. ( →P. 3 1 3 )
z Register a Bluetooth
® phone with the
hands-free system. ( →P.44)
Perform user registration at
http://www.lexus.com/enform/
or register
within the App Suite application after you
download it onto your cellular phone.
1Download the App Suite application to
your cellular phone.
2Run the App Suite application on your
cellular phone.
3Enter the information required into the
App Suite application. Login to the ap-
plication.
PREPARATION BEFORE
USING LEXUS App Suite
SETTINGS REQUIRED TO USE
LEXUS App Suite
1User registration
2Download the App Suite application to
your cellular phone.
3Register the cellular phone with the
navigation system.
USER REGISTRATION
REGISTERING THE LEXUS App
Suite APPLICATION
INFORMATION
● Applications can only be used when the
App Suite application has been down-
loaded to your cellular phone and the
application is running.
● App Suite operational procedures can
also be confirmed by visiting
http://www.lexus.com/enform/
.
● In order to use applications, it is neces-
sary to run the App Suite application on
your cellular phone.
● If an iPhone is connected via Bluetooth
®
and USB at the same time, system opera-
tion may become unstable. For known
phone compatibility information, refer to
http://www.lexus.com/enform/
.
● If a App Suite application is used while
iPod audio/video is being played back,
system operation may become unstable.
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3. TYPE B: FUNCTION ACHIEVED BY USING DCM AND THE NAVIGATION SYSTEM
The functionality of Lexus Enform Safety Connect, Lexus Enform Destinations, and
Lexus Insider is made possible through the shared work of the DCM and the naviga-
tion system.
These are subscription-based telematics services that use Global Positioning System
(GPS) data and embedded cellular technology to provide safety and security as well
as convenience features.
These services are available by subscription on select, telematics hardware-equipped
vehicles and supported by Lexus’ designated response center, which operates 24
hours a day, 7 days a week.
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LEXUS ENFORM
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zAfter you have signed the Telematics Sub-
scription Service Agreement and are
enrolled, you can begin receiving services.
A variety of subscription terms are avail-
able. Contact your Lexus dealer, or call 1-
800-25-LEXUS (1-800-255-3987), for
further subscription details. ( →P.325)
z Destinations is available in the contiguous
United States, Washington D.C. and limited
areas of Alaska for vehicles that contain the
appropriate map data.
z Lexus Insider is available in the contiguous
United States, Wash ington D.C. and
Alaska. z
Enrollment in Lexus Enform Safety Con-
nect (via your dealership) is required to
activate all functions.
BEFORE USING THE
FUNCTION
SUBSCRIPTION
AVAILABILITY OF
FUNCTION(S)
ACTIVATION OF
FUNCTION(S)
zCertification for Lexus Enform Safety
Connect
FCC WARNING:
This equipment complies with FCC
radiation exposure limits set forth for an
uncontrolled environment and meets the
FCC radio frequency (RF) Exposure
Guidelines in Supplement C to OET65.
This equipment should be installed and
operated keeping the radiator at least
20cm or more away from person’s body
(excluding extremities: hands, wrists, feet
and ankles).
FCC ID: N7NGTM2
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INFORMATION
●Exposure to radio frequency signals:
The Lexus Enform system installed in
your vehicle includes a low power radio
transmitter and receiver. The system
receives and also sends out radio fre-
quency (RF) signals.
● In August 1996, the Federal Communi-
cations Commission (FCC) adopted RF
exposure guidelines with safety levels for
mobile wireless phones. Those guidelines
are consistent with the safety standards
previously set by both U.S. and interna-
tional standards bodies.
• ANSI (American National Standards
Institute) C95.1 [1992]
• NCRP (National Council on Radiation Protection and Measurement) Report
86 [1986]
• ICNIRP (International Commission on Non-Ionizing Radiation Protection)
[1996]
● These standards are based on compre-
hensive and periodic evaluations of the
relevant scientific literature. Over 120
scientists, engineers, and physicians from
universities, government health agen-
cies, and industry reviewed the available
body of research to develop the ANSI
Standard (C95.1).
● The design of Lexus Enform system com-
plies with the FCC guidelines in addition
to those standards.
INFORMATION
●Contact with the Lexus response center
is dependent upon the telematics device
being in operative condition, cellular con-
nection availability, navigation map data,
and GPS satellite signal reception, which
can limit the ability to reach the response
center or receive support. Enrollment
and Telematics Subscription Service
Agreement required. A variety of sub-
scription terms are available; charges
vary by subscription term selected.
● The Lexus response center offers sup-
port in multiple languages.
● Select Lexus Enform Safety Connect-
subscribed vehicles are capable of com-
municating vehicle information. Please
see the terms and conditions for addi-
tional details.
Owners who do not wish to have their
vehicle transmit this information can opt
out at the time of enrollment or by calling
1-800-255-3987 and following the
prompts for Lexus Enform Safety Con-
nect.
● For further details about the service, con-
tact your Lexus dealer.
● Lexus Enform functions are not subject to
section 255 of the Telecommunications
Act and the system is not TTY compati-
ble.
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2. LEXUS ENFORM OPERATION
1. LEXUS Enform Remote
zAfter you sign the Telematics Subscription Service Agreement (see the LEXUS Enform
Safety Connect section in “Owner’s Manual”), download the LEXUS Enform Remote
app from your cellular phone’s app store, and register within the app (or enroll and com-
plete registration at the dealer), you can begin using these services.
z A variety of subscription terms are available. Contact your Lexus dealer, or call 1-800-
25-LEXUS (1-800-255-3987) for further subscription details.
z Lexus Enform Remote is available in the co ntiguous United States, Washington D.C.,
and Alaska.
For details about the functions and services provided by this app, refer to
http://www.lexus.com/enform/
.
SUBSCRIPTION
AVAILABILITY OF FUNCTION
INFORMATION
● Lexus Enform Remote should only be used by authorized users.
● Laws in some communities may require that the vehicle be within view of the user when
operating Lexus Enform Remote.
In some states, use of Lexus Enform Remote may violate state or local laws. Before using
Lexus Enform Remote, check your state and local laws.
● Any malfunction of the Lexus should be repaired by your Lexus dealer.
● Lexus Enform Remote is designed to work at temperatures above -22 °F (-30 °C). This
specification is related to the Lexus Enform Remote operation, but is dependent on the
vehicle’s operating temperature range which may be different.
● Content is subject to change without notice.
● Some features of the Lexus Enform Remote may not be available on some models.
● Additional information can be found at www.lexus.com/enform/
.
● Availability of functions of the Lexus Enform service is dependent on network reception
level.
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2. LEXUS Enform Service Connect
zLexus Enform Service Connect is available in the contiguous United States,
Washington D.C., Hawaii, Alaska, and Canada.
For details about this service and how to register, refer to
http://www.lexus.com/enform/
.
AVAILABILITY OF FUNCTION
INFORMATION
●Availability of functions of the Lexus Enform Service Connect is dependent on network
reception level.
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IF A MESSAGE APPEARS ON THE SCREEN
When problems occur with starting the application player, a message will appear on
the screen. Referring to the table below, identify the problem and take the suggested
corrective action.
MessageDisplay conditionsCorrective action
“This feature is unavailable
during an emergency call.”Safety Connect is being im-
plemented.After the Safety Connect call
is finished, perform the opera-
tion again.
“This feature is unavailable
while transferring contacts.”Contacts are being trans-
ferred manually from the
phonebook.When the transfer of contacts
is complete, perform the op-
eration again.
“Unable to connect to a
Bluetooth* phone. For trou-
bleshooting assistance,
please visit the Lexus website
or contact your dealer.”
The cellular phone cannot be
connected.
Refer to http://
www.lexus.com/enform/ to
confirm if the phone is com-
patible or not.
“This feature is unavailable
during a handsfree call.”A hands-free call is in
progress.After the hands-free call is fin-
ished, perform the operation.
“To use the services, an active
application needs to be run-
ning on your phone. For more
information, please visit
lexus.com.”The LEXUS App Suite appli-
cation cannot be connected
to Bluetooth
® SPP.
Refer to http://www.lexus.com/enform/ to
confirm if the phone is
Bluetooth
® SPP compatible
or not, and then activate the
App Suite application.
“Communication error.
Please try again.”Communication was discon-
nected.After a few moments, retry the
operation.
*: The Bluetooth® word mark and logos are register ed trademarks owned by Bluetooth
SIG, Inc.
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