key Lexus ES300h 2019 (OM33E25U) Service Manual

2835-6. Using the other interior features
5
Interior features
rear seat area.
1
Fold down the armrest.
2
Fold down the handle and open the
armrest door.
The armrest door can be locked and
unlocked using the mechanical key.
Unlock
Lock
The coat hooks are provided with the
rear assist grips.
WARNING
■When not in use
Ensure that the armrest door is closed. In
the event of sudden braking, items stored
in the trunk may be thrown forward into
the cabin, resulting in injury.
Coat hooks
A
B
WARNING
■Items that should not be hanged
Do not hang coat hangers or other hard
or sharp objects on the hook. If the SRS
curtain shield airbag s deploy, these items
may become projectiles, causing death
or serious injury.

299
6
6
Maintenance and care
Maintenance and care
6-1. Maintenance and careCleaning and protecting the vehi-cle exterior ................................ 300
Cleaning and protecting the vehi- cle interior ................................. 303
6-2. Maintenance Maintenance requirements .. 309
General maintenance .............. 310
Emission inspection and mainte- nance (I/M) programs .......... 313
6-3. Do-it-yourself maintenance Do-it-yourself service precautions......................................................... 314
Hood................................................ 316
Positioning a floor jack............. 316
Engine compartment................ 318
12-volt battery............................. 323
Tires ................................................ 326
Tire inflation pressure .............. 334
Wheels........................................... 336
Air conditioning filter...............338
Electronic key battery ............. 339
Checking and replacing fuses 341
Headlight aim.............................. 343
Light bulbs .................................... 344

3006-1. Maintenance and care
6-1.Maintenance and care
Working from top to bottom, liber-
ally apply water to the vehicle body,
wheel wells and underside of the
vehicle to remove any dirt and dust.
 Wash the vehicle body using a
sponge or soft cloth, such as a
chamois.
 For hard-to-remove marks, use car
wash soap and rinse thoroughly with
water.
 Wipe away any water.
 Wax the vehicle when the water-
proof coating deteriorates.
If water does not bead on a clean surface,
apply wax when the vehicle body is cool.
■Self-restoring coat
The vehicle body has a self-restoring coat-
ing that is resistant to small surface
scratches caused in a car wash etc.
●The coating lasts for 5 to 8 years from
when the vehicle is delivered from the
plant.
●The restoration time differs depending on
the depth of the scratch and outside tem-
perature.
The restoration time may become
shorter when the coating is warmed by
applying warm water.
●Deep scratches caused by keys, coins,
etc. cannot be restored.
●Do not use wax that contain abrasives.
■Automatic car washes
●Fold the mirrors befo re washing the vehi-
cle. Start washing from the front of the
vehicle. Make sure to extend the mirrors
before driving.
●Brushes used in automatic car washes
may scratch the vehicle body and dam-
age the paint.
●Rear spoiler may not be washable in
some automatic car washes. There may
also be an increased risk of damage to
vehicle.
■High pressure car washes
●Do not allow the nozzles of the car wash
to come within close proximity of the win-
dows.
●Before using the car wash, check that the
fuel filler door on your vehicle is closed
properly.
■Notes for the smart access system with
push-button start
If the door handle becomes wet while the
electronic key is within the effective range,
the door may lock and unlock repeatedly. In
that case, follow the following correction
procedures to wash the vehicle:
●Place the key in a position 6 ft. (2 m) or
more separate from the vehicle while the
vehicle is being wash ed. (Take care to
ensure that the key is not stolen.)
●Set the electronic key to battery-saving
mode to disable the smart access system
with push-button start. ( P.103)
■Aluminum wheels
●Remove any dirt immediately by using a
neutral detergent.
●Wash detergent off with water immedi-
ately after use.
●To protect the paint from damage, make
sure to observe the following precau-
tions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when
they are hot, such as after driving or park-
ing in hot weather
Cleaning and protecting the
vehicle exterior
Perform cleaning in a manner
appropriate to each component
and its material.
Cleaning instructions

3236-3. Do-it-yourself maintenance
6
Maintenance and care
The 12-volt battery is located on the
right-hand side of the trunk.
■Before recharging
When recharging, the 12-volt battery pro-
duces hydrogen gas which is flammable
and explosive. Therefore, observe the fol-
lowing precautions before recharging:
●If recharging with the 12-volt battery
installed on the vehicle, be sure to discon-
nect the ground cable.
●Make sure the power switch on the char-
ger is off when connecting and discon-
necting the charger cables to the 12-volt
battery.
■After recharging/reconnecting the 12-
volt battery
●Unlocking the doors using the smart
access system with pu sh-button start may
not be possible immediately after recon-
necting the 12-volt battery. If this hap-
pens, use the wireless remote control or
the mechanical key to lock/unlock the
doors.
●Start the hybrid system with the power
switch in ACCESSORY mode. The
hybrid system may not start with the
power switch turned off. However, the
hybrid system will operate normally from
the second attempt.
●The power switch mode is recorded by
the vehicle. If the 12-volt battery is recon-
nected, the vehicle will return the power
NOTICE
■Do not use any fluid other than
washer fluid
Do not use soapy water or engine anti-
freeze instead of washer fluid.
Doing so may cause streaking on the
vehicle’s painted surfaces, as well as
damaging the pump leading to problems
of the washer fluid not spraying.
■Diluting washer fluid
Dilute washer fluid with water as neces-
sary.
Refer to the freezing temperatures listed
on the label of the washer fluid bottle.
12-volt battery
Location

3396-3. Do-it-yourself maintenance
6
Maintenance and care
filter.
■If the electronic key battery is depleted
The following symptoms may occur:
●The smart access system with push-but-
ton start and wireless remote control will
not function properly.
●The operational range will be reduced.
Prepare the following before replacing
the battery:
 Flathead screwdriver
 Small flathead screwdriver
 Lithium battery CR2032
■Use a CR2032 lithium battery
●Batteries can be purchased at your Lexus
dealer, local electrical appliance shops or
camera stores.
●Replace only with the same or equivalent
type recommended by the manufacturer.
●Dispose of used batteries according to
the local laws.
1Take out the mechanical key.
NOTICE
■When using the air conditioning sys-
tem
●Make sure that a filter is always
installed.
Using the air conditioning system with-
out a filter may cause damage to the
system.
●The filter is replaceable.
When cleaning the filter, do not clean
with water or an air gun.
■To prevent damage to the filter cover
When moving the filter cover in the
direction of arrow to release the fitting,
pay attention not to apply excessive force
to the claws. Otherwise, the claws may
be damaged.
Electronic key battery
Replace the battery with a new one
if it is depleted.
Items to prepare
Replacing the battery

3406-3. Do-it-yourself maintenance
2Remove the cover.
To prevent damage to the key, wrap the tip
of the screwdriver with tape.
3Remove the depleted battery.
Insert a new battery with the “+” terminal
facing up.
WARNING
■Removed battery and other parts
These parts are small and if swallowed by
a child, they can cause choking. Keep
away from children. Failure to do so
could result in death or serious injury.
NOTICE
■When replacing the battery
Use a screwdriver of appropriate size.
Applying excessive force may deform or
damage the cover.
■For normal operation after replacing
the battery
Observe the following precautions to
prevent accidents:
●Always work with dry hands.
Moisture may cause the battery to
rust.
●Do not touch or move any other com-
ponent inside the remote control.
●Do not bend either of the battery ter-
minals.

349
7
7
When trouble arises
When trouble arises
7-1. Essential informationEmergency flashers.................. 350
If your vehicle has to be stopped in an emergency .......................... 350
If the vehicle is trapped in rising water............................................. 351
7-2. Steps to take in an emergency If your vehicle needs to be towed........................................................ 353
If you think something is wrong ........................................................ 356
If a warning light turns on or a warning buzzer sounds ....... 358
If a warning message is displayed ........................................................ 368
If you have a flat tire.................. 372
If the hybrid system will not start ........................................................ 379
If you lose your keys ................. 380
If the fuel filler door cannot be opened......................................... 381
If the electronic key does not operate properly ..................... 381
If the 12-volt battery is discharged ........................................................ 384
If your vehicle overheats ........ 388
If the vehicle becomes stuck . 391

3717-2. Steps to take in an emergency
7
When trouble arises
schedule* should be performed soon.
Comes on approximately 4500 miles
(7200 km) after the message has been
reset. If necessary, perform maintenance.
Please reset the message after the mainte-
nance is performed. ( P.309)
*: Refer to the separa te “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.
■If “Maintenance Required Visit Your
Dealer” is displayed
Indicates that all maintenance is required to
correspond to the driven distance on the
maintenance schedule
*.
Comes on approximately 5000 miles
(8000 km) after the message has been
reset. (The indicator will not work properly
unless the message ha s been reset.) Per-
form the necessary maintenance. Please
reset the message after the maintenance is
performed. ( P.309)
*: Refer to the separa te “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.
■If “Oil Maintenance Required Soon” is
displayed
Indicates that the engine oil should be
scheduled to be changed.
Check the engine oil and change it if neces-
sary. After changing the engine oil, make
sure to reset the message. ( P.309)
■If “Oil Maintenance Required” is dis-
played
Indicates that the engine oil should be
changed.
Check and change the en gine oil, and oil fil-
ter by your Lexus deal er. After changing the
engine oil, make sure to reset the message.
(  P.320)
■If a message that in dicates the need for
visiting your Lexus dealer is displayed
The system or part shown on the multi-
information display is malfunctioning. Have
the vehicle inspected by your Lexus dealer immediately.
■If a message that indicates the need for
referring to Owner’
s Manual is dis-
played
●If any of the following messages are
shown on the multi-information display,
follow the instructions.
• “Engine Coolant Temp High” ( P.388)
●If any of the following messages are
shown on the multi-info rmation display, it
may indicate a malf unction. Have the
vehicle inspected by your Lexus dealer
immediately.
• “Access System with Elec. Key Malfunc-
tion”
• “Hybrid system malfunction”
•“Check Engine”
• “Hybrid battery system malfunction”
• “Accelerator system malfunction”
●If any of the following messages are
shown on the multi-info rmation display, it
may indicate a malfun ction. Immediately
stop the vehicle and contact your Lexus
dealer.
• “Braking Power Low”
• “Charging System Malfunction”
• “Oil Pressure Low”
• “Hybrid system stopped”
• “Engine stopped”
●If “Low Auxiliary Battery” is shown
• When the display goes off after several
seconds
*:
Maintain the hybrid system operation for
more than 15 minutes and charge the 12-
volt battery.
• When the display does not go off:
Start up the hybrid system using the proce-
dures for “If the 12-volt battery is dis-
charged” ( P.384).
*: Displays for about 6 seconds
●If “Maintenance required for Traction bat-
tery cooling Parts” is shown, the filters
may be clogged, the air intake vents may
be blocked, or there may be a gap in the
duct. Therefore, perform the following
correction procedure.
• If the air intake vent s and filters of the
hybrid battery (traction battery) are dirty,
perform the procedure on P.304 to

3797-2. Steps to take in an emergency
7
When trouble arises
One of the following may be the cause
of the problem:
The electronic key may not be func-
tioning properly. ( P.383)
 There may not be sufficient fuel in
the vehicle’s tank.
Refuel the vehicle. ( P.161)
 There may be a malfunction in the
immobilizer system. ( P.60)
 There may be a malfunction in the
steering lock system.
 The hybrid system may be malfunc-
tioning due to an electrical problem
such as electronic key battery
depletion or a blown fuse. However,
depending on the type of malfunc-
tion, an interim measure is available
to start the hybrid system.
One of the following may be the cause of the problem:

The 12-volt battery may be dis-
charged. ( P.384)
 The 12-volt battery terminal con-
nections may be lo ose or corroded.
( P.325)
One of the following may be the cause
of the problem:
 The 12-volt battery may be dis-
charged. ( P.384)
 One or both of the 12-volt battery
terminals may be disconnected.
( P.325)
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the hybrid syst em does not start,
the following steps can be used as an
interim measure to start the hybrid sys-
tem if the power switch is functioning
normally.
Do not use this starting procedure
except in cases of emergency.
1 Press the parking brake switch to
check that the parking brake is set.
(P.146)
Parking brake indicator will come on.
2 Shift the shift lever to P.
If the hybrid system will not
start
Reasons for the hybrid system not
starting vary depending on the situ-
ation. Check the following and per-
form the appropriate procedure:
The hybrid system will not start
even though the correct starting
procedure is being followed.
( P.135)
The interior lights and head-
lights are dim, or the horn does
not sound or sounds at a low vol-
ume.
The interior lights and head-
lights do not turn on, or the horn
does not sound.
Starting the hybrid system in an
emergency

3807-2. Steps to take in an emergency
3Turn the power switch to ACCES-
SORY mode.
4
Press and hold the power switch for
about 15 seconds while depressing
the brake pedal firmly.
Even if the hybrid system can be
started using the above steps, the sys-
tem may be malfunctioning. Have the
vehicle inspected by your Lexus dealer.
If you lose your keys
New genuine mechanical keys can
be made by your Lexus dealer using
another mechanical key and the
key number stamped on your key
number plate. Keep the plate in a
safe place such as your wallet, not in
the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost, the risk
of vehicle theft increases significantly.
Visit your Lexus deal er immediately with
all remaining electron ic keys that were
provided with your vehicle.