key Lexus ES300h 2019 (OM33E25U) Workshop Manual

3817-2. Steps to take in an emergency
7
When trouble arises
Remove the cover inside the trunk and
pull the lever.
Using the lever to open the fuel filler door
may not allow for an adequate reduction in
fuel tank pressure before refueling. To pre-
vent fuel from spilling out, turn the cap
slowly when removing it. During refueling,
fuel may spill out from the filler opening
due to air being discharged from inside the
fuel tank. Therefore, f ill the fuel tank care-
fully and slowly.
■When the electronic key does not work
properly
●Make sure that the smart access system
with push-button start has not been deac-
tivated using the Remote Touch or at your
Lexus dealer. If it is off, turn the function
on.
●Check if battery-saving mode is set. If it is
set, cancel the function. ( P.103)
Use the mechanical key ( P.90) in
order to perform th e following opera-
tions:
If the fuel filler door cannot
b
e opened
If the fuel filler door opener switch
cannot be operated, contact your
Lexus dealer to service the vehicle.
In case where refueling is urgently
necessary, the following procedure
can be used to open the fuel filler
door.
Opening the fuel filler door
If the electronic key does not
o
perate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.103) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors and trunk can be opened and
the hybrid system can be started by
following the procedure below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key-related problems
Take your vehicle with all the electronic
keys provided with your vehicle to your
Lexus dealer as soon as possible.
Locking and unlocking the
doors, opening the trunk and
using the key linked functions

3827-2. Steps to take in an emergency
■Unlocking the door
1
Pull the driver’s door handle and
insert the mechanical key.
2
Unlock the door.
3
Remove the key, return the handle,
and then pull the handle again.
■Locking the door
1
With the door open, push down the
inside lock button.
2
Close the door.
■Opening the trunk
Turn the mechanical key clockwise to open.
■Key linked functions
1
Closes the windows and the moon roof
(turn and hold)
2
Opens the windows and the moon roof
(turn and hold)
These settings must be customized at your
Lexus dealer.
WARNING
■When using the mechanical key and
operating the power windows or
moon roof
Operate the power window after check-
ing to make sure that there is no possibil-
ity of any passenger having any of their
body parts caught in the window or
moon roof.
Also, do not allow children to operate the
mechanical key. It is possible for children
and other passengers to get caught in
the power window or moon roof.

3837-2. Steps to take in an emergency
7
When trouble arises
1Ensure that the shift lever is in P and
depress the brake pedal.
2 Touch the Lexus emblem side of the
electronic key to the power switch.
When the electronic key is detected, a
buzzer sounds and the power switch will
turn to ON mode.
When the smart access system with push-
button start is deactivated in customization
setting, the power switch will turn to
ACCESSORY mode.
3Firmly depress the brake pedal and
check that is shown on the
multi-information display.
4 Press the power switch shortly and
firmly.
In the event that the hybrid system still
cannot be started, contact your Lexus
dealer.
■Stopping the hybrid system
Set the parking brake, shift the shift lever to
P and press the power switch as you nor-
mally do when stopping the hybrid system.
■Electronic key battery
As the above procedure is a temporary
measure, it is recomme nded that the elec-
tronic key battery be replaced immediately
when the battery is depleted. ( P.339)
■Changing power switch modes
Release the brake pe dal and press the
power switch in step 3 above.
The hybrid system does not start and modes
will be changed each time the switch is
pressed. ( P.137)Starting the hybrid system

3847-2. Steps to take in an emergency
If you have a set of jumper (or booster)
cables and a second vehicle with a 12-
volt battery, you can jump start your
vehicle using the following procedure.
1Confirm that the electronic key is
being carried.
When connecting the jumper (or booster)
cables, depending on the situation, the
alarm may activate and doors locked.
( P.63)
2 Open the hood ( P.316) and
open the fuse box cover.
Push the tab in and lift the lid off.
3 Open the exclusive jump starting
terminal cover.
4 Connect a positive jumper cable clamp to on your vehicle and connect the
clamp on the other end of the positive cable to on the second vehicle.
If the 12-volt battery is dis-
charged
The following procedures may be
used to start the hybrid system if the
12-volt battery is discharged.
You can also call your Lexus dealer
or a qualified repair shop.
Restarting the hybrid system
A
B

3867-2. Steps to take in an emergency
ponents when the vehicle is running at a
low speed for an extended period, such
as in heavy traffic.
■When the 12-volt battery is removed or
discharged
●Information stored in the ECU is cleared.
When the 12-volt battery is depleted,
have the vehicle inspected at your Lexus
dealer.
●Some systems may require initialization.
( P.423)
■When removing the 12-volt battery ter-
minals
When the 12-volt battery terminals are
removed, the information stored in the
ECU is cleared. Before removing the 12-
volt battery terminals, contact your Lexus
dealer.
■Charging the 12-volt battery
The electricity stored in the 12-volt battery
will discharge gradua lly even when the
vehicle is not in use, due to natural dis-
charge and the draining effects of certain
electrical appliances. If the vehicle is left for
a long time, the 12-volt battery may dis-
charge, and the hybrid system may be
unable to start. (The 12-volt battery
recharges automatically while the hybrid
system is operating.)
■When recharging or replacing the 12-
volt battery
●In some cases, it may not be possible to
unlock the doors using the smart access
system with push-button start when the
12-volt battery is discharged. Use the
wireless remote control or the mechani-
cal key to lock or unlock the doors.
●The hybrid system may not start on the
first attempt after the 12-volt battery has
recharged but will start normally after the
second attempt. This is not a malfunction.
●The power switch mode is memorized by
the vehicle. When the 12-volt battery is
reconnected, the system will return to the
mode it was in before the 12-volt battery
was discharged. Before disconnecting
the 12-volt battery, turn the power switch
off.
If you are unsure what mode the power switch was in before
the 12-volt battery
discharged, be especially careful when
reconnecting the 12-volt battery.
■When replacing the 12-volt battery
●Use a 12-volt battery that conforms to
European regulations.
●Use a 12-volt battery that the case size is
same as the previous one (LN2), 20 hour
rate capacity (20HR) is equivalent
(60Ah) or greater, and performance rat-
ing (CCA) is equivalent (345A) or
greater.
• If the sizes differ, the 12-volt battery can- not be properly secured.
• 12-volt battery performance may decrease and the hybrid system may not
be able to start.
• If the 20 hour rate capacity is low, even if the time period where the vehicle is not
used is a short time, the 12-volt battery
may discharge and hybrid system may
not be able to start.
●Use a 12-volt battery with a handle. If a
12-volt battery without a handle is used,
removal is more difficult.
●After exchanging, firmly attach the fol-
lowing items to the exhaust hole of the 12-
volt battery.
• Use the exhaust hose that was attached to the 12-volt battery before exchanging.
• Use the exhaust hole plug included with the 12-volt battery exchanged or the one
installed on the battery prior to the
exchange. (Depending on the 12-volt
battery to be exchanged, the exhaust
hole may be plugged.)

4148-2. Customization
■Head-up Display* ( P.77)
*:If equipped
■Door lock ( P.91, 95, 381)
FunctionDefault settingCustomized set-
ting
Gauge informationHybrid System IndicatorTachometerONo content
Route guidance to destina-
tion/street name
*OnOffO
Driving support system displayOnOffO
Compass*OnOffO
Audio system operation statusOnOffO
FunctionDefault settingCustomized set- ting
Unlocking using a mechanical
key
Driver’s door
unlocked in one step, all doors
unlocked in two step
All doors unlocked in one stepO
Automatic door locking func-
tionShift lever linked
door locking oper- ationOff
OOSpeed linked door locking operation
Automatic door unlocking
functionShift lever linked door unlocking operation
Off
OODriver’s door linked door
unlocking opera- tion
Locking/unlocking of the trunk
when all doors are
locked/unlocked
OnOffO
ABC
ABC

4178-2. Customization
8
Vehicle specifications
■Power windows and moon roof (P.120, 122)
■Automatic light control system ( P.150)
■Lights ( P.150)
*1:Except for Canada
*2: If equipped
FunctionDefault settingCustomized set-
ting
Mechanical key linked opera-
tionOffOnO
Wireless remote control linked
operationOffOn (open only)O
Wireless remote control linked
operation signal (buzzer)OnOffO
FunctionDefault settingCustomized set-ting
Light sensor sensitivityStandard-2 to 2OO
Time elapsed before headlights
automatically turn off after
doors are closed
30 seconds
Off
OO60 seconds
90 seconds
Windshield wiper linked head-
light illuminationOnOffO
FunctionDefault settingCustomized set-ting
Daytime running lightsOnOff*1OO
Welcome lightingOnOffO
AFS (Adaptive Front-lighting
System)
*2OnOffO
ABC
ABC
ABC

4218-2. Customization
8
Vehicle specifications
■Illumination (P.265)
*:If equipped
■Vehicle customization
●When the smart access system with push-button start is off, the entry unlock
function cannot be customized.●When the doors remain closed after
FunctionDefault settingCustomized set-
ting
Time elapsed before the interior
lights turn off15 seconds
Off
OO7.5 seconds
30 seconds
Operation after the power
switch is turned offOnOffO
Operation when the doors are
unlockedOnOffO
Operation when you approach
the vehicle with the electronic
key on your person
OnOffO
Footwell lightsOnOffO
Instrument panel ornament
light
* and door trim ornament
lights
*
OnOffO
Time elapsed before the outer
foot lights turn off15 seconds
Off
OO7.5 seconds
30 seconds
Operation of the outer foot
lights when you approach the
vehicle with the electronic key
on your person
OnOffO
Operation of the outer foot
lights when the doors are
unlocked
OnOffO
Operation of the outer foot
lights when a door is openedOnOffO
Fading out of the outer foot
lights when they turn offLongShortO
ABC

438What to do if... (Troubleshooting)
1-1.What to do if... (Troubleshooting)What to do if... (Troubleshooting)
If you lose your mechanical keys,
new genuine mechanical keys can
be made by your Lexus dealer.
( P.380)
 If you lose your electronic keys, the
risk of vehicle theft increases signifi-
cantly. Contact your Lexus dealer
immediately. ( P.380)
 Is the electronic key battery weak or
depleted? ( P.339)
 Is the power switch in ON mode?
When locking the doors, turn the power
switch off. ( P.137)
 Is the electronic key left inside the
vehicle?
When locking the doors, make sure that
you have the electronic key on your per-
son.
The function may not operate prop-
erly due to the condition of the radio
wave. ( P.103) 
Is the child-protector lock set?
The rear door cannot be opened
from inside the vehicle when the
lock is set.
Open the rear door from outside
and then unlock the child-protector
lock. ( P.94)
 The function to prevent the elec-
tronic key from being left inside the
trunk will operate and you can open
the trunk as usual. Take the key out
from the trunk. ( P.99)
 Did you press the power switch
while firmly depressing the brake
pedal? ( P.135)
 Is the shift lever in P? ( P.141)
 Is the electronic key anywhere
detectable inside the vehicle?
( P.102)
 Is the steering wheel unlocked?
( P.135)
 Is the electronic key battery weak or
depleted?
If you have a problem, check the
following before contacting your
Lexus dealer.
The doors cannot be locked,
unlocked, opened or closed
You lose your keys
The doors cannot be locked or
unlocked
The rear door cannot be opened
The trunk lid is closed with the
electronic key left inside
If you think something is wrong
The hybrid system does not start

442Alphabetical index
Exterior .......................................................... 300
Interior .............................................................303
Seat belts........................................................303
Cargo capacity...............................................133
Cargo hooks ................................................... 271
Center Display ............................................. 246
Chains .............................................................. 243
Child-protectors............................................. 94
Child restraint system................................... 42 Fixed with a LATCH system .................. 49
Fixed with a seat belt................................... 46
Front passenger occupant classification system ..............................................................37
Points to remember .....................................42
Riding with children ......................................42
Types of child restraint system installation method ........................................................... 43
Using an anchor bracket ............................ 51
Child safety ....................................................... 42 12-volt battery precautions ....... 324, 387
Airbag precautions...................................... 33
Child restraint system................................. 43
Heated steering wheel and seat heater precautions.................................................. 261
How your child should wear the seat belt ............................................................................ 25
Moon roof precautions ............................ 123
Power window lock switch.......................121
Power window precautions .....................121
Rear door child-protectors ..................... 94
Removed electronic key battery precau- tions ...............................................................340
Seat belt extender precautions ............. 25
Seat belt precautions ...................................42
Trunk precautions ........................................ 95
Cleaning.............................................. 300, 303 Aluminum wheels ..................................... 300
Exterior .......................................................... 300
Interior .............................................................303
Radar sensor.......................................163, 198
Seat belts........................................................303
Clock ........................................................ 70, 272 Coat hooks..................................................... 283
Compass ......................................................... 289
Condenser .......................................................321
Console box .................................................. 269
Console box light ........................................ 269
Cooling system............................................. 320
Engine overheating.................................. 388
Hybrid system overheating ................. 389
Cornering lights .............................................152 Replacing light bulbs ................................344
Cruise control Dynamic radar cruise control with full-
speed range ............................................... 187
Cup holder ..................................................... 269
Current fuel consumption ...........................74
Curtain shield airbags .................................. 28
Customizable features ................................ 412
D
Daytime running light system .................. 150
Defogger Outside rear view mirrors.....................254
Rear window ................................................254
Windshield ....................................................254
Dimension ...................................................... 394
Dinghy towing.................................................134
Display BSM (Blind Sport Monitor)....................197
Dynamic radar cruise control with full-
speed range ............................................... 187
Energy monitor ............................................... 81
Head-up display.............................................77
Intuitive parking assist ............................. 205
LTA (Lane-Tracing Assist) ...................... 181
Multi-information display .......................... 73
Parking Support Brake function (rear pedestrians)............................................... 233
RCD (Rear Camera Detection) ......... 215
RCTA.................................................................. 211
Warning message .................................... 368
Distance until next engine oil change .....72
Do-it-yourself maintenance ..................... 310