tow Lexus ES300h 2020 Service Manual

2825-5. Using the storage features
Deepen
Rear
To open, pull down the armrest and
open the lid.
■Front cup holder (type A)
●After closing the USB terminal lid (if
equipped), close the cup holder lid.
●When cleaning the cup holder, the parti-
tion and another parts can be removed
according to the following procedure.
1
Remove the partition
2
Remove the plate
Press in the button.
BWARNING
■Items unsuitable for the cup holder
Do not place anything other than a cup,
beverage can or bottle (front [type B]) in
the cup holder. Even when the lid is
closed, items must not be stored in the
cup holder.
Other items may be thrown out of the
holder in the event of an accident or sud-
den braking, causing injury. If possible,
cover hot drinks to prevent burns.
NOTICE
■To prevent damage to the cup holder
●Depending on the size of the cup, bev-
erage can or bottle, do not use the cup
holder in the shallow condition.
When taking out the cup, beverage
can or bottle or in the event of sudden
braking, they may be thrown out of the
holder or the contents may spill.
●Stow the rear cup holder before stow-
ing the armrest.
Auxiliary box

2835-5. Using the storage features
5
Interior features
Raise the hooks when needed.
The cargo hooks are provided for securing
loose items.
Lift the luggage mat up.
Trunk features
Cargo hooks
WARNING
■When the cargo net hooks are not in
use
To avoid injury, always return the cargo
net hooks to their stowed positions when
not in use.
Grocery bag hooks
Luggage mat

2925-6. Using the other interior features
WARNING
■Caution while driving
When charging a portable device, for
safety reasons, the driver should not
operate the main the part of the portable
device while driving.
■Caution regarding interference with
electronic devices
People with implantable cardiac pace-
makers, cardiac resy nchronization ther-
apy-pacemakers or implantable
cardioverter defibrillators, as well as any
other electrical medical device, should
consult their physician about the usage of
the wireless charger.
The operations of the wireless charger
may have an affect on medical devices.
■To prevent damage or burns
Observe the following precautions.
Failure to do so may result in a possibility
of equipment failure and damage, catch
fire, burns due to overheat.
●Do not insert any metallic objects
between the charging area and the
portable device while charging
●Do not attach stickers, metallic
objects, etc., to the charger area or
portable device
●Do not cover with cloth, etc., and
charge
●Do not charge portable devices other
than designated
●Do not attempt to dismantle for disas-
sembly or modifications
●Do not hit or apply a strong force
NOTICE
■Conditions in which the function may
not operate correctly
In the following conditions, it may not
operate correctly
●The portable device is fully charged
●There is foreign matter between the
charge area and portable device
●The temperature of the portable
device gets higher from charging
●The charging surface of the portable
device is facing up
●The placement of the portable device
is out of alignmen t with the charge
area
●Near a TV tower, electric power plant,
gas station, radio stat ion, large display,
airport or other fac ility that generates
strong radio waves or electrical noise
●When the electronic key is in contact
with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless keys (that emit
radio waves) are being used nearby
In addition, excluding the above-men-
tioned, when the charger does not per-
form normally or the operation indicator
light is flashing continuously, it is consid-
ered that the wireless charger is malfunc-
tioning. Contact your Lexus dealer.
■To prevent failure or damage to data
●Do not bring magnetic cards, such as
credit cards, or magnetic recording
media, etc., close to the charger while
charging, otherwise, data may disap-
pear under the influence of magne-
tism. Also, do not bring precision
instruments such as wrist watches, etc.,
close to the charger, as such objects
may break.

3025-6. Using the other interior features
*: If equipped
To turn the compass on or off, press
and hold the button for more than 3
seconds.
Directions are displayed as follows:
■Conditions unfavorable to correct
operation
The compass may not show the correct
direction in the following conditions:
●The vehicle is stopped immediately after turning.
●The vehicle is on an inclined surface.
●The vehicle is in a place where the earth’s
magnetic field is subject to interference
by artificial magnetic fields (under-
ground car park/parking lot, under a
steel tower, between buildings, roof car
park/parking lot, near an intersection,
near a large vehicle, etc.).
●The vehicle has become magnetized.
(There is a magnet or
metal object near
the inside rear view mirror.)
●The battery has been disconnected.
●A door is open.
Compass*
The compass on the inside rear
view mirror indicates the direction
in which the vehicle is heading.
Operation and displays
DisplayDirection
“N”North
“NE”Northeast
“E”East
“SE”Southeast
“S”South
“SW”Southwest
“W”West
“NW”Northwest
WARNING
■While driving the vehicle
Do not adjust the display. Adjust the dis-
play only when the vehicle is stopped.
NOTICE
■To avoid the compass malfunctions
Do not place magnets or any metal
objects near the inside rear view mirror.
Doing this may cause the compass sen-
sor to malfunction.
■To ensure normal operation of the
compass
●Do not perform a circling calibration of
the compass in a place where the
earth’s magnetic field is subject to
interference by artificial magnetic
fields.
●During calibration, do not operate
electric systems (moon roof, power
windows, etc.) as they may interfere
with the calibration.

3176-3. Do-it-yourself maintenance
6
Maintenance and care
6-3.Do-it-yourself maintenance
Do-it-yourself service pre-
cautions
If you perform maintenance by
yourself, be sure to follow the cor-
rect procedure as given in these
sections.
Maintenance
ItemsParts and tools
12-volt battery
condition
( P.326)•Grease
• Conventional wrench
(for terminal clamp
bolts)
Brake fluid
level
( P.325)
• FMVSS No.116 DOT 3
or SAE J1703 brake
fluid
FMVSS No.116 DOT 4
or SAE J1704 brake
fluid
• Rag or paper towel
• Funnel (used only for adding brake fluid)
Engine/power
control unit
coolant level
( P.323)
•“Toyota Super Long Life
Coolant” or a similar
high quality ethylene
glycol-based non-sili-
cate, non-amine, non-
nitrite and non-borate
coolant with long-life
hybrid organic acid
technology
For the U.S.A.:
“Toyota Super Long Life
Coolant” is pre-mixed
with 50% coolant and
50% deionized water.
For Canada:
“Toyota Super Long Life
Coolant” is pre-mixed
with 55% coolant and
45% deionized water.
• Funnel (used only for adding coolant)
Hybrid bat-
tery (traction
battery) air
intake vent
( P.343)
• Vacuum cleaner, etc.
• Phillips screwdriver
Engine oil level
( P.321)
•“Toyota Genuine Motor
Oil” or equivalent
•Rag or paper towel
• Funnel (used only for adding engine oil)
Fuses
( P.348)• Fuse with same amper-
age rating as original
Headlight aim• Phillips-head screw-driver
Light bulbs
( P.351)
•Bulb with same number
and wattage rating as
original
• Flathead screwdriver
ItemsParts and tools

3306-3. Do-it-yourself maintenance
■Tire types
●Summer tires
Summer tires are high-speed perfor-
mance tires best suited to highway driv-
ing under dry conditions. Since summer
tires do not have the same traction per-
formance as snow tires, summer tires are
inadequate for driving on snow-covered
or icy roads. For driving on snow-covered
roads or icy roads, the use of snow tires is
recommended. When installing snow
tires, be sure to replace all four tires.
●All season tires
All season tires are designed to provide
better traction in snow and to be ade-
quate for driving in most winter condi-
tions as well as for use year-round. All
season tires, however, do not have ade-
quate traction performance compared
with snow tires in heavy or loose snow.
Also, all season tires fall short in accelera-
tion and handling performance com-
pared with summer tires in highway
driving.
●Snow tires
For driving on snow-covered roads or icy
roads, we recommend using snow tires. If
you need snow tires, select tires of the
same size, construction and load capacity
as the originally installed tires. Since your
vehicle has radial tires as original equip-
ment, make sure your snow tires also
have radial construction. Do not install
studded tires without first checking local
regulations for possible restrictions.
Snow tires should be installed on all
wheels. ( P.253)
■If the tread on snow tires wears down
below 0.16 in. (4 mm)
The effectiveness of the tires as snow tires is
lost.
WARNING
■When inspecting or replacing tires
Observe the following precautions to
prevent accidents.
Failure to do so may cause damage to
parts of the drivetrain as well as danger-
ous handling characteristics, which may
lead to an accident resulting in death or
serious injury.
●Do not mix tires of different makes,
models or tread patterns.
Also, do not mix tires of remarkably
different treadwear.
●Do not use tire sizes other than those
recommended by Lexus.
●Do not mix differently constructed
tires (radial, bias-belted or bias-ply
tires).
●Do not tow if your vehicle has a com-
pact spare tire installed.
●Do not mix summer, all season and
snow tires.
●Do not use tires that have been used
on another vehicle.
Do not use tires if you do not know
how they were used previously.
NOTICE
■Driving on rough roads
Take particular care when driving on
roads with loose surfaces or potholes.
These conditions may cause losses in tire
inflation pressure, reducing the cushion-
ing ability of the tires. In addition, driving
on rough roads may cause damage to
the tires themselves, as well as the vehi-
cle’s wheels and body.
■Low profile tires (18-inch tires)
Low profile tires may cause greater dam-
age than usual to the tire wheel when
sustaining impact from the road surface.
Therefore, pay attention to the following:

3326-3. Do-it-yourself maintenance
●Tire inflation pressure changes with tem-
perature. The displayed values may also
be different from the values measured
using a tire pressure gauge.
■Situations in which the tire pressure
warning system may not operate prop-
erly
●In the following cases, the tire pressure
warning system may not operate prop-
erly.
• If non-genuine Lexus wheels are used.
• A tire has been replaced with a tire that is
not an OE (Original Equipment) tire.
• A tire has been replaced with a tire that is
not of the specified size.
• Tire chains etc. are equipped.
• An auxiliary-supported run-flat tire is
equipped.
• If a window tint that affects the radio wave
signals is installed.
• If there is a lot of snow or ice on the vehi- cle, particularly around the wheels or
wheel housings.
• If the tire inflation pressure is extremely higher than the specified level.
• If wheel without tire pressure warning
valves and transmitters are used.
• If the ID code on the tire pressure warn- ing valves and transmitters is not regis-
tered in the tire pressure warning
computer.
●Performance may be af fected in the fol-
lowing situations.
• Near a TV tower, electric power plant, gas station, radio stat ion, large display,
airport or other fac ility that generates
strong radio waves or electrical noise
• When carrying a portable radio, cellular
phone, cordless phone or other wireless
communication device
If tire position information is not correctly
displayed due to the radio wave conditions,
the display may be corrected by driving and
changing the radio wave conditions.
●When the vehicle is parked, the time
taken for the warning to start or go off
could be extended.
●When tire inflation pr essure declines rap-
idly for example when a tire has burst, the
warning may not function.
■Warning performance of the tire pres-
sure warning system
The warning of the tire pressure warning
system will change in accordance with driv-
ing conditions. For this reason, the system
may give a warning even if the tire pressure
does not reach a low enough level, or if the
pressure is higher than the pressure that
was adjusted to when the system was initial-
ized.
■Tire pressure warning system certification
For vehicles sold in the U.S.A. , Hawaii, Guam and Puerto Rico

3436-3. Do-it-yourself maintenance
6
Maintenance and care
Remove the dust from the air intake
vent with a vacuum cleaner, etc.
Make sure to only use a vacuum to suck
out dust and clogs. Attempting to blow out
dust and clogs using an airgun, etc. may
push it into the air intake vent. ( P.345)
If dust and clogs cannot be completely
removed with the air intake vent cover
installed, remove the cover and clean the filter.
1
Turn the power switch off.
2 Using a Phillips screwdriver,
remove the clip.
3 Remove the air intake vent cover.
1 Pull the cover as shown in the illus-
tration to disengage the 7 claws,
starting from the claw in the upper
right corner.
2 Pull the cover toward the front of
the vehicle to remove it.
Cleaning the hybrid battery
(traction battery) air intake
vent and filter
To prevent the fuel economy from
being affected, visually inspect the
hybrid battery (traction battery) air
intake vent periodically for dust and
clogs. If it is dusty or clogged or if
“Maintenance Required for Trac-
tion Battery Cooling Parts See
Owner’s Manual” is displayed on
the multi-information display, clean
the air intake vent using the follow-
ing procedures:
Cleaning the air intake vent
If dust and clogs cannot be com-
pletely removed

355
7
7
When trouble arises
When trouble arises
7-1. Essential informationEmergency flashers.................. 356
If your vehicle has to be stopped in an emergency .......................... 356
If the vehicle is trapped in rising water............................................ 357
7-2. Steps to take in an emergency If your vehicle needs to be towed........................................................ 359
If you think something is wrong ........................................................ 362
If a warning light turns on or a warning buzzer sounds ....... 364
If a warning message is displayed ........................................................ 374
If you have a flat tire.................. 378
If the hybrid system will not start ........................................................ 385
If you lose your keys ................. 387
If the fuel filler door cannot be opened........................................ 387
If the electronic key does not operate properly .................... 388
If the 12-volt battery is discharged ........................................................ 390
If your vehicle overheats ........ 395
If the vehicle becomes stuck 398

3597-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
The following may indicate a problem
with your hybrid transmission. Contact
your Lexus dealer or commercial tow-
ing service before towing.
If your vehicle needs to be
t
owed
If towing is ne cessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity
generated by the operation of the motor
may cause a fire to occur depending on
the nature of the damage or malfunction.
■While towing (vehicles with a towing
eyelet)
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steering
wheel is locked and cannot be oper-
ated.
■Installing towing eyelets to the vehi-
cle (vehicles with a towing eyelet)
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the power switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing (vehicles
with a towing eyelet)
Do not secure cables or chains to the
suspension components.
Situations when it is necessary to
contact dealers before towing