stop start Lexus ES300h 2020 Owner's Manual

4TABLE OF CONTENTS
Emission inspection and mainte-nance (I/M) programs ............. 316
6-3. Do-it-yourself maintenance Do-it-yourself service precautions............................................................ 317
Hood................................................... 319
Positioning a floor jack................ 319
Engine compartment................... 321
12-volt battery................................ 326
Tires ................................................... 329
Tire inflation pressure ................. 338
Wheels.............................................. 340
Air conditioning filter...................341
Cleaning the hybrid battery (trac- tion battery) air intake vent and fil-
ter..................................................... 343
Electronic key battery ................ 346
Checking and replacing fuses 348
Headlight aim................................. 350
Light bulbs ........................................ 351
7-1. Essential information Emergency flashers..................... 356
If your vehicle has to be stopped in an emergency ............................. 356
If the vehicle is trapped in rising water............................................... 357
7-2. Steps to take in an emergency If your vehicle needs to be towed........................................................... 359
If you think something is wrong 362
If a warning light turns on or a warn- ing buzzer sounds ..................... 364
If a warning message is displayed ........................................................... 374If you have a flat tire ....................
378
If the hybrid syst em will not start
.......................................................... 385
If you lose your keys.................... 387
If the fuel filler door cannot be opened .......................................... 387
If the electronic key does not oper- ate properly ................................. 388
If the 12-volt battery is discharged .......................................................... 390
If your vehicle overheats ........... 395
If the vehicle becomes stuck ... 398
8-1. Specifications Maintenance data (fuel, oil level, etc.) ................................................. 400
Fuel information............................ 407
Tire information ............................ 409
8-2. Customization Customizable features ............... 418
8-3. Items to initialize Items to initialize ........................... 429
9-1. For owners Reporting safety defects for U.S. owners ........................................... 432
Seat belt instructions for Canadian owners (in French) ................... 432
SRS airbag instructions for Cana- dian owners (in French) ......... 434
He

adlight aim instructions for
Canadian owners (in French) 440
7When trouble arises
8Vehicle specifications
9For owners

14Pictorial index
■Instrument panel
Power switch ............................................................................................................ P.143
Starting the hybrid system/changing the mo de...........................................P.143, 146
Emergency stop of the hybrid system ...................................................................... P.356
When the hybrid system will not start ......................................................................P.385
Warning messages .......................................................................................................... P.374
Shift lever...................................................................................................................P .150
Changing the shift position .............................................................................................. P.151
Precautions against towing............................... ............................................................P.359
When the shift lever does not move ............................................................................ P.151
Meters ......................................................................................................................... .P.76
Reading the meters/adjusting the instrume nt panel lights................................. P.76
Warning lights/indicator lights ...................................................................................... P.72
When the warning lights come on ............................................................................. P.364
Multi-information display ....................................................................................... P.79
Display ........................................................................................................................ .............. P.79
Energy monitor .....................................................................................................................P.88A
B
C
D

221-1. For safe use
1-1.For safe use
Use only floor mats designed specifi-
cally for vehicles of the same model
and model year as your vehicle. Fix
them securely in place onto the carpet.
1
Insert the retaining hooks (clips)
into the floor mat eyelets.
2
Turn the upper knob of each retain-
ing hook (clip) to secure the floor
mats in place.
Always align the marks .
The shape of the reta ining hooks (clips)
may differ from that shown in the illustra-
tion.
Before driving
Observe the following before start-
ing off in the vehicle to ensure
safety of driving.
Installing floor mats
A
WARNING
Observe the following precautions.
Failure to do so may cause the driver’s
floor mat to slip, poss ibly interfering with
the pedals while driving. An unexpect-
edly high speed may result or it may
become difficult to stop the vehicle. This
could lead to an accident, resulting in
death or serious injury.
■When installing the driver’s floor mat
●Do not use floor mats designed for
other models or different model year
vehicles, even if they are Lexus Genu-
ine floor mats.
●Only use floor mats designed for the
driver’s seat.
●Always install the floor mat securely
using the retaining hooks (clips) pro-
vided.
●Do not use two or more floor mats on
top of each other.
●Do not place the floor mat bottom-
side up or upside-down.
■Before driving
●Check that the floor mat is securely
fixed in the correct place with all the
provided retaining hooks (clips). Be
especially careful to perform this
check after cleaning the floor.
●With the hybrid system stopped and
the shift lever in P, fully depress each
pedal to the floor to make sure it does
not interfere with the floor mat.

231-1. For safe use
1
For safety and security
Adjust the angle of the seatback so
that you are sitting straight up and
so that you do not have to lean for-
ward to steer. (P.117)
Adjust the seat so that you can
depress the pedals fully and so that
your arms bend slightly at the
elbow when gripping the steering
wheel. ( P.117)
Lock the head restraint in place
with the center of the head restraint
closest to the top of your ears.
( P.121)
Wear the seat belt correctly.
( P.25) Make sure that all occupants are wear-
ing their seat belts before driving the
vehicle. (
P.25)
Use a child restraint system appropri-
ate for the child until the child becomes
large enough to properly wear the
vehicle’s seat belt. ( P.42)
Make sure that you can see backward
clearly by adjusting the inside and out-
side rear view mirrors properly.
( P.124, 125)
For safe driving
For safe driving, adjust the seat and
mirror to an appropriate position
before driving.
Correct driving posture
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
A
B
C
D
●Do not adjust the position of the
driver’s seat while driving.
Doing so could cause the driver to lose
control of the vehicle.
●Do not place a cushion between the
driver or passenger and the seatback.
A cushion may prevent correct pos-
ture from being achieved, and reduce
the effectiveness of the seat belt and
head restraint.
●Do not place anything under the front
seats.
Objects placed under the front seats
may become jammed in the seat
tracks and stop the seat from locking in
place. This may lead to an accident
and the adjustment mechanism may
also be damaged.
●Always observe the legal speed limit
when driving on public roads.
●When driving over long distances, take
regular breaks before you start to feel
tired.
Also, if you feel tired or sleepy while
driving, do not force yourself to con-
tinue driving and take a break immedi-
ately.
Correct use of the seat belts
Adjusting the mirrors

601-4. Hybrid system
1-4.Hybrid system
The illustration is an example for explanation and may differ from the actual item.
Gasoline engine
Electric motor (traction motor)
■When stopped/during start off
The gasoline engine stops
* when the
vehicle is stopped. During start off, the
electric motor (traction motor) drives
the vehicle. At slow speeds or when
traveling down a gentle slope, the
engine is stopped
* and the electric
motor (traction motor) is used.
When the shift lever is in N, the hybrid
battery (traction battery) is not being charged.
*: When the hybrid battery (traction bat-
tery) requires charging or the engine is
warming up, etc., the gasoline engine will
not automatically stop.
■During normal driving
The gasoline engine is predominantly
used. The electric motor (traction
motor) charges the hybrid battery
(traction battery) as necessary.
Hybrid system features
Your vehicle is a hybrid vehicle. It has characteristics different from conven-
tional vehicles. Be sure you are closely familiar with the characteristics of your
vehicle, and operate it with care.
The hybrid system combines the use of a gasoline engine and an electric motor
(traction motor) according to driving conditions, improving fuel efficiency and
reducing exhaust emissions.
System components
A
B

611-4. Hybrid system
1
For safety and security
■When accelerating sharply
When the accelerator pedal is
depressed heavily, the power of the
hybrid battery (traction battery) is
added to that of the gasoline engine via
the electric motor (traction motor).
■When braking (regenerative brak-
ing)
The wheels operate the electric motor
(traction motor) as a power generator,
and the hybrid battery (traction bat-
tery) is charged.
■Regenerative braking
In the following situations, kinetic energy is
converted to electric energy and decelera-
tion force can be obta ined in conjunction
with the recharging of the hybrid battery
(traction battery).
●The accelerator pedal is released while
driving with the shift lever in D or S.
●The brake pedal is depressed while driv-
ing with the shift lever in D or S.
■EV indicator
The EV indicator comes on when the vehi-
cle is driven using only the electric motor
(traction motor) or th e gasoline engine is
stopped.
■Conditions in which the gasoline engine
may not stop
The gasoline engine starts and stops auto-
matically. However, it may not stop auto-
matically in the following conditions
*:
●During gasoline engine warm-up
●During hybrid battery (traction battery) charging
●When the temperature of the hybrid bat-
tery (traction battery) is high or low
●When the heater is switched on*: Depending on the circumstances, the
gasoline engine may also not stop auto-
matically in other situations.
■Charging the hybrid battery (traction
battery)
As the gasoline engine charges the hybrid
battery (traction battery), the battery does
not need to be charged from an outside
source. However, if the vehicle is left parked
for a long time the hybrid battery (traction
battery) will slowly discharge. For this rea-
son, be sure to drive the vehicle at least
once every few months for at least 30 min-
utes or 10 miles (16 km ). If the hybrid bat-
tery (traction battery) becomes fully
discharged and you are unable to start the
hybrid system, contact your Lexus dealer.
■Charging the 12-volt battery
 P.392
■After the 12-volt battery has discharged
or when the terminal has been removed
and installed during exchange, etc.
The gasoline engine may not stop even if
the vehicle is being driven by the hybrid bat-
tery (traction battery). If this continues for a
few days, contact your Lexus dealer.
■Sounds and vibrations specific to a
hybrid vehicle
There may be no engine sound or vibration
even though the vehicle is able to move with
the “READY” indicator is illuminated. For
safety, apply the parking brake and make
sure to shift the shift lever to P when parked.
The following sounds or vibrations may
occur when the hybrid system is operating
and are not a malfunction:
●Motor sounds may be heard from the
engine compartment.
●Sounds may be heard from the hybrid
battery (traction battery) behind the rear
seats when the hybrid system starts or
stops.
●Relay operating sounds such as a snap or

621-4. Hybrid system
soft clank will be emitted from the hybrid
battery (traction battery), behind the rear
seats, when the hybrid system is started
or stopped.
●Sounds from the hybrid system may be
heard when the trunk lid is open.
●Sounds may be heard from the transmis-
sion when the gasoline engine starts or
stops, when driving at low speeds, or
during idling.
●Engine sounds may be heard when
accelerating sharply.
●Sounds may be heard due to regenera-
tive braking when the brake pedal is
depressed or as the accelerator pedal is
released.
●Vibration may be felt when the gasoline
engine starts or stops.
●Cooling fan sounds may be heard from
the air intake vent under the rear seat.
■Maintenance, repair, recycling, and dis-
posal
Contact your Lexus dealer regarding main-
tenance, repair, recycling and disposal. Do
not dispose of the vehicle yourself.
■Customization
Settings (e.g. on/off operation of the EV
indicator) can be changed.
(Customizable features:  P.418)
When driving with the gasoline engine
stopped, a sound, which changes in
accordance with the driving speed, will
be played in order to warn people
nearby of the vehicle’s approach. This
sound may be heard inside the vehicle.
The sound will stop when the vehicle
speed exceeds approximately 22mph
(35km/h).
■Vehicle proximity notification system
In the following cases, the vehicle proximity
notification system may be difficult for sur-
rounding people to hear.
●In very noisy areas
●In the wind or the rain
Also, as the vehicle proximity notification
system is installed on the front of the vehicle,
it may be more difficult to hear from the rear
of the vehicle compared to the front.
Vehicle proximity notification
system

641-4. Hybrid system
shielding, and therefore emit approxi-
mately the same amount of electromag-
netic waves as conventional gasoline
powered vehicles or home electronic
appliances.
●Your vehicle may cause sound interfer-
ence in some third party-produced radio
parts.
■Hybrid battery (traction battery)
The hybrid battery (traction battery) has a
limited service life. The lifespan of the
hybrid battery (traction battery) can
change in accordance with driving style and
driving conditions.
WARNING
■High voltage precautions
This vehicle has high voltage DC and AC
systems as well as a 12-volt system. DC
and AC high voltage is very dangerous
and can cause severe burns and electric
shock that may result in death or serious
injury.
●Never touch, disassemble, remove or
replace the high voltage parts, cables
or their connectors.
●The hybrid system will become hot
after starting as the system uses high
voltage. Be careful of both the high
voltage and the high temperature, and
always obey the warning labels
attached to the vehicle.
●Never try to open the service plug
access hole located under the rear
seat (right side). The service plug is
used only when the vehicle is serviced
and is subject to high voltage.
■Road accident cautions
Observe the following precautions to
reduce the risk of death or serious injury:
●Stop the vehicle in a safe place to pre-
vent subsequent accidents. While
depressing the brake pedal, apply the
parking brake and sh ift the shift lever
to P to stop the hybrid system. Then,
slowly release the brake pedal.
●Do not touch the high voltage parts,
cables and connectors.
●If electric wires are exposed inside or
outside your vehicle, an electric shock
may occur. Never touch exposed elec-
tric wires.
●If a fluid leak occurs, do not touch the
fluid as it may be st rong alkaline elec-
trolyte from the hybrid battery (trac-
tion battery). If it comes into contact
with your skin or eyes, wash it off
immediately with a large amount of
water or, if possible, boric acid solu-
tion. Seek immediate medical atten-
tion.
●If electrolyte is leaking from the hybrid
battery (traction battery), do not
approach the vehicle.
Even in the unlikely event that the
hybrid battery (traction battery) is
damaged, the internal construction of
the battery will prev ent a large amount
of electrolyte from leaking out. How-
ever, any electrolyte that does leak out
will give off a vapor. This vapor is an
irritant to skin and eyes and could
cause acute poisoning if inhaled.
●Do not bring burning or high-tem-
perature items close to the electrolyte.
The electrolyte may ignite and cause a
fire.
●If a fire occurs in the hybrid vehicle,
leave the vehicle as soon as possible.
Never use a fire extinguisher that is not
meant for electric fires. Using even a
small amount of water may be danger-
ous.

661-4. Hybrid system
When a certain level of impact is
detected by the impact sensor, the
emergency shut off system blocks the
high voltage current and stops the fuel
pump to minimize the risk of electrocu-
tion and fuel leakage. If the emergency
shut off system activates, your vehicle
will not restart. To restart the hybrid system, contact your Lexus dealer.
A message is automatically displayed
when a malfunction occurs in the
hybrid system or an improper opera-
tion is attempted.
If a warning message is shown on the
multi-information display, read the
message and follow the instructions.
■If a warning light comes on, a warning
message is displayed, or the 12-volt bat-
tery is disconnected
The hybrid system may not start. In this
case, try to start the system again. If the
“READY” indicator does not come on, con-
tact your Lexus dealer.
NOTICE
■Hybrid battery (traction battery) air
intake vent
●Make sure not to block the air intake
vent with anything, such as a seat
cover, plastic cover, or luggage. If the
vents become blocked, the hybrid bat-
tery (traction battery) input and output
may be restricted, leading to a reduc-
tion in hybrid battery (traction battery)
output and a malfunction.
●When dust etc. has accumulated in the
air intake vent, periodically clean it
with a vacuum cleaner to prevent the
vent from clogging.
●A filter is installed to the air intake vent.
When the filter remains noticeably
dirty even after cleaning the air intake
vent, filter cleaning or replacement is
recommended. When cleaning or
replacing the filter, contact your Lexus
dealer.
Refer to P.343 for details on how to
clean the filter.
●Do not get water or foreign materials
in the air intake vent as this may cause
a short circuit and damage the hybrid
battery (traction battery).
●Do not carry large amounts of water
such as water cooler bottles in the
vehicle. If water spills onto the hybrid
battery (traction battery), the battery
may be damaged. Have the vehicle
inspected by your
Lexus dealer.
Emergency shut off system
Hybrid warning message

671-5. Theft deterrent system
1
For safety and security
1-5.Theft deterrent system
The indicator light flashes after the
power switch has been turned off to
indicate that the system is operating.
The indicator light stops flashing after
the power switch has been turned to ACCESSORY or ON mode to indi-
cate that the system has been can-
celed.
■System maintenance
The vehicle has a maintenance-free type
immobilizer system.
■Conditions that may cause the system to
malfunction
●If the grip portion of the key is in contact
with a metallic object
●If the key is in close proximity to or touch-
ing a key registered to the security sys-
tem (key with a built-in transponder chip)
of another vehicle
■Certifications for the immobilizer system
For vehicles sold in the U.S.A. , Hawaii, Guam and Puerto Rico
Immobilizer system
The vehicle’s keys have built-in tran-
sponder chips that prevent the
hybrid system from starting if a key
has not been previously registered
in the vehicle’s on-board computer.
Never leave the keys inside the
vehicle when you leave the vehicle.
This system is designed to help pre-
vent vehicle theft but does not guar-
antee absolute security against all
vehicle thefts.
Operating the system