maintenance LEXUS ES300h 2021 User Guide

3096-1. Maintenance and care
6
Maintenance and care
Remove dirt and dust using a vac-
uum cleaner. Wipe dirty surfaces
with a cloth dampened with luke-
warm water.
 If dirt cannot be removed, wipe it off
with a soft cloth dampened with
neutral detergent diluted to approx-
imately 1%.
Wring out any excess water from
the cloth and thoroughly wipe off
remaining traces of detergent and
water.
■Shampooing the carpets
There are several commercial foaming-
type cleaners available. Use a sponge or
brush to apply the foam. Rub in overlapping
circles. Do not use wa ter. Wipe dirty sur-
faces and let them dry. Excellent results are
obtained by keeping the carpet as dry as
possible.
■Handling the seat belts
Clean with mild soap and lukewarm water
using a cloth or spon ge. Also check the
belts periodically for excessive wear, fray-
ing or cuts.
■When cleaning the carpeted portions of
the glove box, console box, etc.
If a strong adhesive tape is used, there is a
possibility that the surface of the carpet
could be damaged.
Cleaning and protecting the
vehicle interior
Perform cleaning in a manner
appropriate to each component
and its material.
Protecting the vehicle interior
WARNING
■Water in the vehicle
●Do not splash or spill liquid in the vehi-
cle, such as on the floor, on the rear
seats, in the hybrid battery (traction
battery) air vents, and in the trunk.
(  P.67)
Doing so may cause the hybrid bat-
tery, electrical components, etc. to
malfunction or catch fire.
●Do not get any of the SRS components
or wiring in the vehicle interior wet.
(  P.28)
An electrical malfunction may cause
the airbags to deploy or not function
properly, resulting in death or serious
injury.
■Cleaning the interior (especially
instrument panel)
Do not use polish wax or polish cleaner.
The instrument panel may reflect off the
windshield, obstructin g the driver’s view
and leading to an accident, resulting in
death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the following types of
detergent, as they may discolor the
vehicle interior or cause streaks or
damage to painted surfaces:
• Non-seat portions: Organic sub- stances such as benzene or gasoline,
alkaline or acidic solutions, dye, and
bleach
• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alcohol
●Do not use polish wax or polish
cleaner. The instrument panel’s or
other interior part’s painted surface
may be damaged.

3106-1. Maintenance and care
Remove dirt using a water-damp-
ened soft cloth or synthetic chamois.
 Wipe the surface with a dry soft
cloth to remove any remaining
moisture.
■Cleaning the areas with satin-finish
metal accents
The metal areas use a layer of real metal for
the surface. It is necessary to clean them
regularly. If dirty areas are left uncleaned
for long periods of time, they may be diffi-
cult to clean.
 Remove dirt and dust using a vac-
uum cleaner.
 Wipe off any excess dirt and dust
with a soft cloth dampened with
diluted detergent.
Use a diluted water solution of approxi-
mately 5% neutral wool detergent.
Wring out any excess water from
the cloth and thoroughly wipe off all
remaining traces of detergent.
 Wipe the surface with a dry soft
cloth to remove any remaining
moisture. Allow the leather to dry in
a shaded and ventilated area.
■Caring for leather areas
Lexus recommends cleani ng the interior of
the vehicle at least twice a year to maintain
the quality of the vehicle’s interior.
NOTICE
■Preventing damage to leather sur-
faces
Observe the following precautions to
avoid damage to and deterioration of
leather surfaces:
●Remove any dust or dirt from leather
surfaces immediately.
●Do not expose the vehicle to direct
sunlight for extended periods of time.
Park the vehicle in the shade, espe-
cially during summer.
●Do not place items made of vinyl, plas-
tic, or containing wax on the uphol-
stery, as they may stick to the leather
surface if the vehicle interior heats up
significantly.
■Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio sys-
tem may be damaged if water comes into
contact with electrical components such
as the audio system above or under the
floor of the vehicle. Water may also
cause the body to rust.
■When cleaning the inside of the wind-
shield
Do not allow glass cleaner to contact the
lens. Also, do not touch the lens.
(  P.174)
■Cleaning the inside of the rear win-
dow
●Do not use glass cleaner to clean the
rear window, as this may cause dam-
age to the rear window defogger
heater wires or antenna. Use a cloth
dampened with lukewarm water to
gently wipe the window clean. Wipe
the window in strokes running parallel
to the heater wires or antenna.
●Be careful not to scratch or damage
the heater wires or antenna.
Cleaning the areas with satin-
finish metal accents
Cleaning the leather areas

3116-1. Maintenance and care
6
Maintenance and care
Remove dirt and dust using a vac-
uum cleaner.
 Wipe it off with a soft cloth damp-
ened with neutral detergent diluted
to approximately 1%.
 Wring out any excess water from
the cloth and thoroughly wipe off
remaining traces of detergent and
water.
Cleaning the synthetic leather
areas

3126-2. Maintenance
6-2.Maintenance
■Repair and replacement
It is recommended that genuine Lexus parts
be used for repairs to ensure performance
of each system. If non-Lexus parts are used
in replacement or if a repair shop other than
a Lexus dealer perfor ms repairs, confirm
the warranty coverage.
■Allow inspection and repairs to be per-
formed by a Lexus dealer
●Lexus technicians are well-trained spe-
cialists and are kept up to date with the
latest service information. They are well
informed about the operations of all sys-
tems on your vehicle.
●Keep a copy of the repa ir order. It proves
that the maintenance that has been per-
formed is under warranty coverage. If
any problem should arise while your vehi-
cle is under warranty, your Lexus dealer
will promptly take care of it.
General maintenance should be per-
formed on a daily basis. This can be
done by yourself or by a Lexus dealer.
Scheduled maintenance should be
performed at specified intervals
according to the maintenance sched-
ule.
For details about ma intenance items and
schedules, refer to the “Warranty and Ser-
vice Guide”, “Owner’s Manual Supple-
ment” or “Scheduled Maintenance”.
■Resetting the message indicating main-
tenance is required
After the required maintenance is per-
formed according to the maintenance
schedule, please reset the message.
To reset the message, follow the procedure
described below:
1 Press or of the meter control
switches and select .
2 Press or of the meter control
switches and select “Vehicle Settings”.
Then press “OK”.
Maintenance requirements
To ensure safe and economical
driving, day-to-day care and regu-
lar maintenance are essential. It is
the owner’s responsibility to per-
form regular checks. Lexus recom-
mends the following maintenance:
WARNING
■If your vehicle is not properly main-
tained
Improper maintenanc e could result in
serious damage to the vehicle and possi-
ble death or serious injury.
■Handling of the 12-volt battery
●Engine exhaust, some of its constitu-
ents, and a wide variety of automobile
components contain or emit chemicals
known to the State of California to
cause cancer and birth defects and
other reproductive harm. Work in a
well ventilated area.
●Oils, fuels and fluids contained in vehi-
cles as well as waste produced by
component wear contain or emit
chemicals known to the State of Cali-
fornia to cause cancer and birth
defects or other re productive harm.
Avoid exposure and wash any affected
area immediately.
●12-volt battery post s, terminals and
related accessories contain lead and
lead compounds which are known to
cause brain damage. Wash your hands
after handling. ( P.326)
General maintenance
Scheduled maintenance

3136-2. Maintenance
6
Maintenance and care
3Press or of the meter control
switches and select “Scheduled Mainte-
nance”. Then press “OK”.
4 Select “Yes” and press “OK”.
A message will be disp layed when the reset
procedure has been completed.
You can perform some maintenance
procedures by yourself.
Please be aware that do-it-yourself
maintenance may affect warranty cov-
erage.
The use of Lexus repair manuals is recom-
mended.
For details about warra nty coverage, refer
to the separate “Owner’s Guide”, “War-
ranty and Service Guide”, “Owner’s Man-
ual Supplement” or “Warranty Booklet”.
Do-it-yourself maintenance
General maintenance
Listed below are the general main-
tenance items that should be per-
formed at the intervals specified in
the “Warranty and Service Guide”
or “Owner’s Manual Supplement”.
It is recommended that any prob-
lem you notice should be brought to
the attention of your Lexus dealer
or qualified service shop for advice.
WARNING
■If the hybrid system is operating
Turn the hybrid system off and ensure
that there is adequate ventilation before
performing maintenance checks.
Engine compartment
ItemsCheck points
Brake fluid
Is the brake fluid at the
correct level?
(  P.325)
Engine/power
control unit cool-
antIs the engine/power
control unit coolant at
the correct level?
( P.323)
Engine oil
Is the engine oil at the
correct level?
( P.321)
Exhaust system
There should not be
any fumes or strange
sounds.

3146-2. Maintenance
Radiator/con-
denser
The radiator and con-
denser should be free
from foreign objects.
( P.324)
Washer fluid
Is there sufficient
washer fluid?
( P.325)
Trunk
ItemsCheck points
12-volt battery
Check the battery fluid
level and connections.
( P.326)
Vehicle interior
ItemsCheck points
Accelerator
pedal
• The accelerator
pedal should move
smoothly (without
uneven pedal effort
or catching).
Hybrid transmis-
sion “Park” mech-
anism
•When parked on a slope and the shift
lever is in P, is the
vehicle securely
stopped?
Brake pedal
•Does the brake pedal move
smoothly?
•Does the brake
pedal have appro-
priate clearance
from the floor?
•Does the brake pedal have the cor-
rect amount of free
play?
ItemsCheck points
Brakes
•The vehicle should not pull to one side
when the brakes are
applied.
• The brakes should work effectively.
• The brake pedal should not feel
spongy.
• The brake pedal should not get too
close to the floor
when the brakes are
applied.
Head restraints
•Do the head restraints move
smoothly and lock
securely?
Indicators/buzz-
ers•Do the indicators and buzzers function
properly?
Lights
• Do all the lights come on?
• Are the headlights aimed correctly?
Parking brake
• Does the parking brake operate nor-
mally?
• When parked on a slope and the park-
ing brake is on, is the
vehicle securely
stopped?
Seat belts
• Do the seat belts operate smoothly?
• The seat belts should not be damaged.
ItemsCheck points

3156-2. Maintenance
6
Maintenance and care
Seats• Do the seat controls operate properly?
Steering wheel
• Does the steering wheel rotate
smoothly?
• Does the steering wheel have the cor-
rect amount of free
play?
•There should not be any strange sounds
coming from the
steering wheel.
Vehicle exterior
ItemsCheck points
Doors/trunk• Do the doors/trunk operate smoothly?
Engine hood
•Does the engine hood lock system
work properly?
Fluid leaks
•There should not be any signs of fluid
leakage after the
vehicle has been
parked.
ItemsCheck points
Tires
• Is the tire inflation pressure correct?
• The tires should not be damaged or
excessively worn.
• Have the tires been rotated according to
the maintenance
schedule?
• The wheel nuts should not be loose.
Windshield wip-
ers
• The wiper blades should not show any
signs of cracking,
splitting, wear, con-
tamination or defor-
mation.
• The wiper blades should clear the
windshield without
streaking or skip-
ping.
ItemsCheck points

3166-2. Maintenance
The OBD system determines that a
problem exists somewhere in the emis-
sion control system. Your vehicle may
not pass the I/M test and may need to
be repaired. Contact your Lexus
dealer to service the vehicle.
When the 12-volt battery is discon-
nected or discharged
Readiness codes that are set during
ordinary driving are erased.
Also, depending on your driving
habits, the readiness codes may not
be completely set.
 When the fuel tank cap is loose
The malfunction indicator lamp
comes on indicating a temporary
malfunction and your vehicle may
not pass the I/M test. The error code in the OBD system will
not be cleared unless the vehicle is
driven 40 or more times.
Contact your Lexus dealer to prepare
the vehicle for re-testing.
Emission inspection and
maintenance (I/M) pro-
grams
Some states have vehicle emission
inspection programs which include
OBD (On Board Diagnostics)
checks. The OBD system monitors
the operation of the emission con-
trol system.
If the malfunction indicator lamp
comes on
Your vehicle may not pass the
I/M test in the following situa-
tions:
When the malfunction indicator
lamp still remains on after sev-
eral driving trips
If your vehicle does not pass the
I/M test

3176-3. Do-it-yourself maintenance
6
Maintenance and care
6-3.Do-it-yourself maintenance
Do-it-yourself service pre-
cautions
If you perform maintenance by
yourself, be sure to follow the cor-
rect procedure as given in these
sections.
Maintenance
ItemsParts and tools
12-volt battery
condition
( P.326)•Grease
• Conventional wrench
(for terminal clamp
bolts)
Brake fluid
level
( P.325)
• FMVSS No.116 DOT 3
or SAE J1703 brake
fluid
FMVSS No.116 DOT 4
or SAE J1704 brake
fluid
• Rag or paper towel
• Funnel (used only for adding brake fluid)
Engine/power
control unit
coolant level
( P.323)
•“Toyota Super Long
Life Coolant” or a simi-
lar high quality eth-
ylene glycol-based
non-silicate, non-amine,
non-nitrite and non-
borate coolant with
long-life hybrid organic
acid technology
For the U.S.A.:
“Toyota Super Long
Life Coolant” is pre-
mixed with 50% cool-
ant and 50% deionized
water.
For Canada:
“Toyota Super Long
Life Coolant” is pre-
mixed with 55% cool-
ant and 45% deionized
water.
• Funnel (used only for adding coolant)
Hybrid bat-
tery (traction
battery) air
intake vent
( P.344)
• Vacuum cleaner, etc.
• Phillips screwdriver
Engine oil level
( P.321)
•“Toyota Genuine
Motor Oil” or equiva-
lent
• Rag or paper towel
• Funnel (used only for adding engine oil)
Fuses
( P.349)• Fuse with same amper-
age rating as original
Headlight aim• Phillips-head screw-driver
ItemsParts and tools

3186-3. Do-it-yourself maintenance
Light bulbs
( P.352)
•Bulb with same number
and wattage rating as
original
• Flathead screwdriver
Radiator and
condenser
(  P.324)

Tire inflation
pressure
( P.339)• Tire pressure gauge
• Compressed air source
Washer fluid
( P.325)
• Water or washer fluid
containing antifreeze
(for winter use)
• Funnel (used only for adding water or washer
fluid)
WARNING
The engine compartment contains many
mechanisms and fluids that may move
suddenly, become hot, or become elec-
trically energized. To avoid death or seri-
ous injury, observe the following
precautions.
■When working on the engine com-
partment
●Make sure that the “IGNITION ON”
on the multi-information display and
the “READY” indicator are both off.
●Keep hands, clothi ng and tools away
from the moving fan and engine drive
belt.
●Be careful not to touch the engine,
power control unit, radiator, exhaust
manifold, etc. right after driving as they
may be hot. Oil and other fluids may
also be hot.
●Do not leave anything that may burn
easily, such as paper and rags, in the
engine compartment.
ItemsParts and tools●Do not smoke, cause sparks or expose
an open flame to fuel. Fuel fumes are
flammable.
■When working near the electric cool-
ing fan or radiator grille
Be sure the power switch is off.
With the power switch in ON mode, the
electric cooling fan may automatically
start to run if the air conditioning is on
and/or the coolant temperature is high.
(  P.324)
■Safety glasses
Wear safety glasses to prevent flying or
falling material, fluid spray, etc. from get-
ting in your eyes.
NOTICE
■If you remove the air cleaner filter
Driving with the air cleaner filter
removed may cause excessive engine
wear due to dirt in the air.