GPS Lexus ES350 2011 Owner's Manuals

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Safety Connect∗
∗: If equipped
Safety Connect is a subscription-based telematics service that uses Global
Positioning System (GPS) data and embedded cellular technology to pro-
vide safety and security features to subscribers. Safety Connect is sup-
ported by Lexus’ designated response center, which operates 24 hours per
day, 7 days per week.
Safety Connect service is available by subscription on select, telematics
hardware-equipped vehicles.
By using the Safety Connect service, you are agreeing to be bound by the
Telematics Subscription Service Agreement and its Terms and Conditions,
as in effect and amended from time to time, a current copy of which is avail-
able at Lexus.com. All use of the Safety Connect service is subject to such
then-applicable Terms and Conditions.
■ System components
“SOS” button
Microphone
LED light indicators

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■Safety Connect Services Information
●Phone calls using the vehicles Bluetooth® technology will not be possible dur-
ing Safety Connect.
●Safety Connect is available beginning Fall 2009 on select Lexus models. Con-
tact with the Safety Connect response center is dependent upon the telematics
device being in operative condition, cellular connection availability, and GPS
satellite signal reception, which can limit the ability to reach the response center
or receive emergency service support. Enrollment and Telematics Subscription
Service Agreement required. A variety of subscription terms is available;
charges vary by subscription term selected.
●Automatic Collision Notification, Emergency Assistance and Stolen Vehicle
Location will function in the United States, including Hawaii and Alaska, and in
Canada, and Enhanced Roadside Assistance will function in the United States
(except Hawaii) and in Canada. No Safety Connect services will function out-
side of the United States in countries other than Canada.
●Safety Connect services are not subject to section 255 of the Telecommunica-
tions Act and the device is not TTY compatible.
■Languages
The Safety Connect response center will offer support in multiple languages. The
Safety Connect system will offer voice prompts in English and Spanish. Please indi-
cate your language of choice when enrolling.
■When contacting the response center
You may be unable to contact the response center if the network is busy.

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Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local authorities
to assist them in locating and recovering the vehicle. After filing a
police report, call the Safety Connect response center at 1-800-25-
LEXUS (1-800-255-3987) and follow the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforcement with recovery of a stolen vehi-
cle, Safety-Connect-equipped vehicle location data may, under cer-
tain circumstances, be shared with third parties to locate your vehicle.
Further information is available at Lexus.com.
■ Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect response center. The answering agent will
determine your vehicle’s location, assess the emergency, and dispatch
the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent
that you are not experiencing an emergency.
■Enhanced Roadsi de Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs, such
as: towing, flat tire, fuel delivery, etc. For a description of the Enhanced
Roadside Assistance services and their limitations, please see the
Safety Connect Terms and Conditions, which are available at
Lexus.com.