door lock Lexus ES350 2014 Warranty and Services Guide

From everyone at Lexus, thank you
for purchasing one of our vehicles.
Your Lexus is designed to deliver
uncompromising luxury and
performance. We are committed
to providing you with an ownership
experience that is second to
none, and we look forward to
serving you in the years ahead.
Welcome to the Lexus family!
Taking Delivery of
Your New Lexus
As you take delivery of your
new vehicle, there are some
important services you should
know about. These include:
Lexus Personalized Settings: Yo u r
vehicle includes a variety of electronic
features that can be personalized
to your preferences. For example,
doors can be programmed to
remain locked when you shift into
“Park.” See your dealer for details.
Pre-Delivery Service: Your dealership
has performed a thorough service
to prepare your vehicle for delivery.
This includes initializing certain
electronic features, such as the
one-touch power windows. Scheduled Maintenance: Yo u r
vehicle requires main
tenance every
six months or 5,000 miles, whichever
comes first. See page 44 for details.
Dealership Service Department:
Your service department is
committed to helping you keep
your Lexus performing at its best.
Your dealer will provide you with
the department’s hours of operation,
appointment procedures and
information on any special services.
Warranty Coverage: Your Lexus is
covered by one of the finest warran ties
in the industry. See page 15 for a
summary of coverages.
Roadside Assistance: Roadside
assistance is provided for 48 months
from your vehicle’s in-service date,
regardless of mileage. See page 6
for details.
Again, thank you for choosing
Lexus. We wish you many years
of safe and pleasurable driving.

WeLCoM e to the LexuS FAMiLy
1
129173_text.indd 18/20/13 10:18 PM

Complimentary ServiCeS
To help ensure that your ownership
experience is pleasant, convenient
and trouble-free, Lexus provides
you with a variety of complimentary
ser vices. These services are described
on the following pages. Other valuable
owner benefits are described in the
section entitled “Other Benefits and
Assistance” beginning on page 7.
First Scheduled
Maintenance Service:
Six Months or 5,000 Miles
This complimentary service is
performed at six months or 5,000
miles, whichever occurs first. To
obtain this service, contact your Lexus
dealership. Your complimentary
service will include these items:
• Inspect and adjust all fluid levels
• Program Lexus Personalized
Settings, if requested
• Reset maintenance reminder light
• Rotate tires
• Visually inspect brake pads,
calipers and rotors
• Inspect wiper blades
• Check installation of
driver’s floor mat
• Road-test vehicle What are Lexus
Personalized Settings?
Your vehicle includes a variety of

electronic features that can be
programmed to your preferences. For
example, doors can be programmed
to remain locked when you shift into
“Park.” (For more information, see
the “Customizable Features” section
of the Specifications chapter in your
Owner’s Manual.) Programming of
these features is performed once at
no charge, provided you obtain the
service at the six-month/5,000-mile
scheduled maintenance service.
Programming of some Lexus
Personalized Settings requires
special equipment and may be
performed only by an authorized
Lexus dealership.
Second Scheduled
Maintenance Service:
12 Months or 10,000 Miles
This complimentary service is
performed at 12 months or 10,000
miles, whichever occurs first. To
obtain this service, contact your Lexus
dealership. Your complimentary
service will include these items:
• Replace engine oil with
0W-20 oil; replace oil filter
Complimentary Services
4
AM enitieS
129173_text.indd 48/20/13 10:19 PM

Other Benefits and assistance
The best way to ensure that your
vehicle is repaired with Genuine Lexus
Parts is to take it to a Lexus dealership.
Each dealership works with selected
collision repair centers that meet
Lexus’ strict requirements for training,
equipment, quality and customer
satisfaction. These repair centers
use Genuine Lexus Parts exclusively
in the repair of Lexus vehicles.
The Smart Key
Your Lexus vehicle was made with
two “Smart Keys” and an aluminum
key-number plate. Each Smart Key
includes an electronic main key that
has an integrated mechanical backup
key. The electronic key controls the
remote-entry and theft-deterrent
systems, enables the push-button
start switch and controls the engine
immobilizer. The mechanical key
can be removed from the electronic
key and used to operate the driver’s
door lock, the glove box lock and
the trunk lock (if equipped).
Replacing the Key
Your Lexus dealer can generate
replacement keys. Certain bonded/
registered locksmiths may also be
able to generate replacement keys.
When ordering a new key, bring all
keys for the vehicle to your dealership. If a Smart Key or the key-num
ber
plate is not available, a Lexus dealer
or certain locksmiths can obtain the
key code from a restricted-access
database. These businesses can also
access a service utility to register the
keys to the vehicle if all registered
keys have been lost.
If you lock your key in your vehicle
and do not have a spare, your dealer
can make a new mechanical key
from the code on the key-number
plate. Certain bonded/registered
locksmiths may also be able to
generate a replacement mechanical
key. If a Lexus dealer is not available,
please refer to www.aloa.org to find
a bonded/registered locksmith who
performs high-security key service.
Keeping the Key Safe
Replacing a Smart Key may be costly.
We advise you to keep a spare
Smart Key and the key-number
plate in a safe place. If you record the
key number in more than one place,
do not record it in a way that can be
easily identified and associated with
the vehicle. For example, don’t leave
the number somewhere that can be
accessed by a valet. It is wise to keep
a copy of the key number outside
of the vehicle.
Other Benefits and Assistance
8
AmeniT ieS
129173_text.indd 88/20/13 10:19 PM

Scheduled Maintenance Log
Scheduled Maintenance log
MAINTENANCE
45
If you drive only occasionally under
any of the special operating conditions
noted, it is not necessary to change
the oil every six months or 5,000
miles or to perform the additional
services listed in the charts. This
added maintenance is required only
if you drive primarily under any of
the special operating conditions.
Complimentary First
Scheduled Maintenance
Service: Six Months or
5,000 Miles
Lexus provides your first scheduled
maintenance service at no charge.
The service is performed at six
months or 5,000 miles, whichever
occurs first. To obtain this service,
contact your Lexus dealership. Your
complimentary service will include
these items:
• Inspect and adjust all fluid levels
• Program Lexus Personalized
Settings, if requested
• Reset maintenance reminder light
• Rotate tires •
Visually inspect brake pads,
calipers and rotors
• Inspect wiper blades
• Check installation of driver’s
floor mat
• Road-test vehicle
What are Lexus
Personalized Settings?
Your vehicle includes a variety of
electronic features that can be
programmed to your preferences.
For example, doors can be
programmed to remain locked
when you shift into “Park.” (For more
information, see the “Customizable
Features” section of the Specifications
chapter in your Owner’s Manual.)
Programming of these features
is performed once at no charge,
provided you obtain the service at
the six-month/5,000-mile scheduled
maintenance service. Programming
of some Lexus Personal ized Settings
requires special equipment and may
be performed only by an authorized
Lexus dealership.

129173_text.indd 458/20/13 10:23 PM