emergency towing Lexus ES350 2015 Owner's Manual - ES 300h, ES 350

18Pictorial index
ES350_300h_OM_OM33B99U_(U)
■Instrument panel
“START STOP ENGINE” <“POWER”> switch. . . . . . . . . . . . . . . . P. 205, 212
Starting the engine /changing the modes . . . . . . P. 205, 212
Emergency stop of the engine . . . . . . . . . . . . . . . . . . . . . . P. 615
When the engine will not start. . . . . . . . . . . . . . . . . P. 672, 674
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 652
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 222, 226
Changing the shift position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 222, 226
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 617
When the shift lever does not move. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 676
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 97
Reading the meters/adjusting the instrument panel light . . . . . . . . . . . . . . P. 97
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 92
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 6261
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3

ES350_300h_OM_OM33B99U_(U)
2574-5. Using the driving support systems
4
Driving
CAUTION
■To avoid operating the cruise control by mistake
Switch the cruise control off using the “ON/OFF” button when not in use.
■Situations unsuitable for cruise control
Do not use cruise control in any of the following situations.
Doing so may result in loss of control and could cause an accident resulting in
death or serious injury.
●In heavy traffic
●On roads with sharp bends
●On winding roads
●On slippery roads, such as those covered with rain, ice or snow
●On steep hills
Vehicle speed may exceed the set speed when driving down a steep hill.
●During emergency towing

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ES350_300h_OM_OM33B99U_(U)
4-5. Using the driving support systems
CAUTION
■To avoid inadvertent cruise control activation
Switch the cruise control off using the “ON/OFF” button when not in use.
■Situations unsuitable for dynamic radar cruise control
Do not use dynamic radar cruise control in any of the following situations.
Doing so may result in inappropriate speed control and could cause an accident
resulting in death or serious injury.
●Except highway or expressway
●In heavy traffic
●On roads with sharp bends
●On winding roads
●On slippery roads, such as those covered with rain, ice or snow
●On steep downhills, or where there are sudden changes between sharp up and
down gradients
Vehicle speed may exceed the set speed when driving down a steep hill.
●At entrances to expressways
●When weather conditions are bad enough that they may prevent the sensors
from functioning correctly (fog, snow, sandstorm, heavy rain, etc.)
●When an approach warning buzzer is heard often
●During emergency towing

ES350_300h_OM_OM33B99U_(U)
5176-4. Other interior features
6
Interior features
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local authorities
to assist them in locating and recovering the vehicle. After filing a police
report, call the Safety Connect response center at 1-800-25-LEXUS
(1-800-255-3987) and follow the prompts for Safety Connect to ini-
tiate this service.
In addition to assisting law enforcement with recovery of a stolen vehi-
cle, Safety-Connect-equipped vehicle location data may, under certain
circumstances, be shared with third parties to locate your vehicle. Fur-
ther information is available at Lexus.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect response center. The answering agent will
determine your vehicle’s location, assess the emergency, and dispatch
the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent that
you are not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already included
warranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs, such
as: towing, flat tire, fuel delivery, etc. For a description of the Roadside
Assistance services and their limitations, please see the Safety Connect
Terms and Conditions, which are available at Lexus.com.

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ES350_300h_OM_OM33B99U_(U)
8-2. Steps to take in an emergency
8
When trouble arises
If your vehicle needs to be towed
The following may indicate a problem with your transmission transmission>. Contact your Lexus dealer or commercial towing service
before towing.
●Gasoline vehicles: The engine is running but the vehicle will not move.
●Hybrid vehicles: A warning message for the hybrid system is shown on
the multi-information display and the vehicle does not move.
●The vehicle makes an abnormal sound.
Do not tow with a sling-type truck to
prevent body damage.
If towing is necessary, we recommend having your vehicle towed by
your Lexus dealer or co mmercial towing service, using a lift-type truck
or flat bed truck.
Use a safety chain system for all towing, and abide by all state/provin-
cial and local laws.
Situations needs to contact dealers before towing
Towing with a sling-type truck

6188-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
If your Lexus is transported by a flat
bed truck, it should be tied down at
the locations shown in the illustra-
tion.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie downs
or the vehicle may be damaged.
Towing with a wheel-lift type truck
XFrom the frontXFrom the rear
Release the parking brake. Use a towing dolly under the front wheels.
Using a flat bed truck

6198-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
8
When trouble arises
Gasoline vehicles: If a tow truck is
not available in an emergency, your
vehicle may be temporarily towed
using a cable or chain secured to
the emergency towing eyelet. This
should only be attempted on hard
surfaced roads for 50 miles (80
km) at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The vehi-
cle’s wheels, drive train, axles, steering and brakes must be in good condi-
tion.
Hybrid vehicles: If a tow truck is not available in an emergency, your vehi-
cle may be temporarily towed using a cable or chain secured to the emer-
gency towing eyelet. This should only be attempted on hard surfaced
roads for short distances at under 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes. The vehi-
cle’s wheels, drive train, axles, steering and brakes must be in good condi-
tion.
Emergency towing

6208-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
Take out the towing eyelet. (→P. 660)
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehi-
cle body as shown in the illustration.
Insert the towing eyelet into the
hole and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench.
Securely attach a cable or chain to the towing eyelet.
Take care not to damage the vehicle body.
Installing towing eyelet
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2
3
4
5

6218-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
8
When trouble arises
Gasoline vehicles: Enter the vehicle being towed and start the engine.
If the engine does not start, turn the “START STOP ENGINE” switch to IGNI-
TION ON mode
Hybrid vehicles: Enter the vehicle being towed and start the hybrid sys-
tem.
If the hybrid system does not start, turn the “POWER” switch to ON mode.
Shift the shift position to N and release the parking brake.
When the shift lever cannot be shifted: →P. 6 76
■While towing
If the engine is not running , the power assist for the brakes
and steering will not function, making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. ( →P. 660)
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7

6228-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place exces-
sive stress on the eyelet, cables or chains. The towing eyelet, cables or chains may
become damaged, broken debris may hit people and cause serious damage.
●Do not turn the “START STOP ENGINE” <“POWER”> switch off.
This may lead to an accident as the front wheels will be locked by the parking lock.
■Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelets may come loose during towing.
Gasoline vehicles: Be sure to transport the
vehicle with the front wheels raised or with all
four wheels raised off the ground.
If the vehicle is towed with the front wheels
contacting the ground, the drivetrain and
related parts may be damaged.
Hybrid vehicles: Be sure to transport the
vehicle with the front wheels raised or with all
four wheels raised off the ground. If the vehi-
cle is towed with the front wheels contacting
the ground, the drivetrain and related parts
may be damaged or electricity generated by
the operation of the motor may cause a fire
to occur depending on the nature of the
damage or malfunction.