ground clearance Lexus ES350 2020 Owner's Manuals / LEXUS 2020 ES350 THROUGH SEPT. 2019 PROD. OWNER'S MANUAL (OM06174U)

1804-5. Using the driving support systems
• When using an automatic car wash
• When driving through or under objects that may contact your vehicle, such as
thick grass, tree branches, or a banner
• When driving through steam or smoke
• When driving near an object that reflects
radio waves, such as a large truck or
guardrail
• When driving near a TV tower, broad-
casting station, electric power plant, or
other location where strong radio waves
or electrical noise may be present
■Situations in which the system may not
operate properly
●In some situations such as the following,
an object may not be detected by the
radar sensor and front camera, prevent-
ing the system from operating properly:
• When a detectable object is approaching
your vehicle
• When your vehicle or a detectable object is wobbling
• If a detectable object makes an abrupt maneuver (such as sudden swerving,
acceleration or deceleration)
• When your vehicle approaches a detect- able object rapidly
• When a detectable object is not directly
in front of your vehicle
• When a detectable object is near a wall, fence, guardrail, manhole cover, vehicle,
steel plate on the road, etc.
• When a detectable object is under a
structure • When part of a detect
able object is hid-
den by an object, such as large baggage,
an umbrella, or guardrail
• When multiple dete ctable objects are
close together
• If the sun or other light is shining directly on a detectable object
• When a detectable object is a shade of white and looks extremely bright
• When a detectable ob ject appears to be
nearly the same color or brightness as its
surroundings
• If a detectable object cuts or suddenly
emerges in front of your vehicle
• When the front of your vehicle is hit by water, snow, dust, etc.
• When a very bright light ahead, such as the sun or the head lights of oncoming
traffic, shines direct ly into the front cam-
era
• When approaching the side or front of a vehicle ahead
• If a vehicle ahead is a motorcycle
• If a vehicle ahead is narrow, such as a per-
sonal mobility vehicle
• If a preceding vehicle has a small rear
end, such as an unloaded truck
• If a preceding vehicle has a low rear end, such as a low bed trailer
• If a vehicle ahead has extremely high ground clearance
• If a vehicle ahead is carrying a load which protrudes past its rear bumper
• If a vehicle ahead is irregularly shaped, such as a tractor or side car

2024-5. Using the driving support systems
lane
●Vehicles with small rear ends (trailers
with no load on board, etc.)
●Motorcycles traveling in the same lane
●When water or snow thrown up by the
surrounding vehicles hinders the detect-
ing of the sensor
●When your vehicle is pointing upwards
(caused by a heavy load in the luggage
compartment, etc.)
●Preceding vehicle has an extremely high
ground clearance
■Conditions under which the vehicle-to-
vehicle distance control mode may not
function correctly
In the case of the following conditions,
operate the brake pedal (or accelerator
pedal, depending on the situation) as nec-
essary.
As the sensor may not be able to correctly
detect vehicles ahead, the system may not
operate properly.
●When the road curves or when the lanes are narrow
●When steering wheel operation or your
position in the lane is unstable
●When the vehicle ahead of you deceler-
ates suddenly
●When driving on a road surrounded by a
structure, such as in a tunnel or on a
bridge
●While the vehicle speed is decreasing to
the set speed after the vehicle acceler-
ates by depressing the accelerator pedal

3497-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
If your vehicle needs to be
t
owed
If towing is ne cessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged.
■While towing (vehicles with a towing
eyelet)
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Do not turn the engine switch off.
There is a possibility that the steering
wheel is locked and cannot be oper-
ated.
■Installing towing eyelets to the vehi-
cle (vehicles with a towing eyelet)
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the engine switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing (vehicles
with a towing eyelet)
Do not secure cables or chains to the
suspension components.
Situations when it is necessary to
contact dealers before towing