maintenance Lexus ES350 2020 Owner's Manuals / LEXUS 2020 ES350 THROUGH SEPT. 2019 PROD. OWNER'S MANUAL (OM06174U)

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Pictorial indexSearch by illustration
For safety and
securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before drivingOpening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats, power windows)
DrivingOperations and advice which are necessary for driving
(Main topics: Starting engine, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance and
careCaring for your vehicle and maintenance procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: Battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat belt,
SRS airbag and headlight aim instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

3TABLE OF CONTENTS
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4-2. Driving proceduresEngine (ignition) switch .............. 143
Automatic transmission.............. 147
Turn signal lever.............................. 151
Parking brake ................................. 152
Brake Hold....................................... 154
4-3. Operating the lights and wipers Headlight switch ............................ 156
Automatic High Beam ................ 159
Windshield wipers and washer 161
4-4. Refueling Opening the fuel tank cap......... 167
4-5. Using the driving support systems Lexus Safety System + 2.0 ........ 169
PCS (Pre-Collision System)..... 175
LTA (Lane Tracing Assist)......... 182
RSA (Road Sign Assist) ............... 191
Dynamic radar crui se control with
full-speed range.......................... 193
BSM (Blind Spot Monitor) ....... 203
Driving Mode Select switch .... 209
PKSA (Parking Support Alert). 211
Intuitive parking assist ................. 212
RCTA (Rear cross traffic alert) function ........................................... 219
RCD (Rear Camera Detection) function .......................................... 223
PKSB (Parking Support Brake) ........................................................... 226
Parking Support Brake function (static objects) ............................ 232
Parking Support Brake function (rear-crossing vehicles).......... 238
Parking Support Brake function (rear pedestrians) ..................... 242
Driving assist systems ................. 2454-6. Driving tips
Winter driving tips ....................... 249
5-1. Remote Touch Remote Touch............................... 254
5-2. Lexus Climate Concierge Lexus Climate Concierge........ 259
5-3. Using the air conditioning system Automatic air conditioning system............................................................ 261
Heated steering wheel/seat heat- ers/seat ventilators................... 268
5-4. Using the interior lights Interior lights list ............................ 272
5-5. Using the storage features List of storage features .............. 275
Trunk features ............................... 278
5-6. Using the other interior features Other interior features .............. 279
Garage door opener ................... 291
Compass ......................................... 297
6-1. Maintenance and care Cleaning and protecting the vehi-cle exterior................................... 302
Cleaning and protecting the vehi- cle interior .................................... 305
6-2. Maintenance Maintenance re quirements

.....307
General maintenance................ 308
Emission inspection and mainte- nance (I/M) programs ............... 311
5Interior features
6Maintenance and care

4TABLE OF CONTENTS
6-3. Do-it-yourself maintenanceDo-it-yourself service precautions............................................................ 312
Hood................................................... 314
Positioning a floor jack................ 314
Engine compartment................... 316
Tires ................................................... 322
Tire inflation pressure .................. 331
Wheels.............................................. 333
Air conditioning filter..................335
Electronic key battery ................ 336
Checking and replacing fuses 338
Headlight aim................................. 340
Light bulbs ........................................ 341
7-1. Essential information Emergency flashers..................... 346
If your vehicle has to be stopped in an emergency ............................. 346
If the vehicle is trapped in rising water............................................... 347
7-2. Steps to take in an emergency If your vehicle needs to be towed........................................................... 349
If you think something is wrong 352
Fuel pump shut off system ........ 353
If a warning light turns on or a warn- ing buzzer sounds ..................... 354
If a warning message is displayed ........................................................... 364
If you have a flat tire..................... 368
If the engine wi ll not start .......... 375
If you lose your keys .................... 377If the fuel filler door cannot be
opened .......................................... 377
If the electronic key does not oper- ate properly ................................. 378
If the battery is discharged ....... 380
If your vehicle overheats ........... 383
If the vehicle becomes stuck ... 385
8-1. Specifications Maintenance data (fuel, oil level, etc.) ................................................. 388
Fuel information............................ 395
Tire information ............................ 397
8-2. Customization Customizable features .............. 406
8-3. Items to initialize Items to initialize ............................. 417
9-1. For owners Reporting safety defects for U.S. owners ........................................... 420
Seat belt instructions for Canadian owners (in French) ................... 420
SRS airbag instructions for Cana- dian owners (in French) .......... 422
Headlight aim instructions for Canadian owners (in French) 428
What to do if... (Troubleshooting) .......................................................... 432
Alphabetical index ..................... 435
7When trouble arises
8Vehicle specifications
9For owners
Index

591-3. Lexus Enform
1
For safety and security
when operating Lexus Enform Remote.
In some states, use of Lexus Enform
Remote may violate state or local laws.
Before using Lexus Enform Remote,
check your state and local laws.
●Any malfunction of the Lexus should be
repaired by your Lexus dealer.
●Lexus Enform Remote is designed to
work at temperatures above -22°F (-
30°C). This specification is related to the
Lexus Enform Remote operation, but is
dependent on the vehicle’s operating
temperature range which may be differ-
ent.
●Content is subject to change without
notice.
●Some features of the Lexus Enform
Remote may not be available on some
models.
●Additional information can be found at
www.lexus.com/enform/.
●Availability of func tions of the Lexus
Enform service is de pendent on network
reception level.
■Safety information for Lexus Enform
Remote
Refer to the safety information for Safety
Connect: P.57
*: If equipped
■Availability of service
Lexus Enform Service Connect is not avail-
able in some countries or areas.
■Lexus Enform Serv ice Connect Infor-
mation
Availability of functions of the Lexus Enform
Service Connect is dependent on network
reception level.
■Safety information for Lexus Enform
Service Connect
Refer to the safety information for Safety
Connect: P.57
Lexus Enform Service Con-
nect
*
Lexus Enform Service Connect
uses DCM (Data Communication
Module) to collect and transmit
vehicle data that allows Lexus to
provide:
 Vehicle Health Report (VHR)
(Safety Recalls, Service Cam-
paigns, Current Vehicle Alerts,
Required Maintenance, and Vehi-
cle Condition Status)
 Maintenance Notifications
 Vehicle Alert Notifications
For details about this service and
how to register, refer to
http://www.lexus.com/enform/
.
The Lexus Enform Service Con-
nect is achieved by using a DCM
built in the vehicle.

601-4. Theft deterrent system
1-4.Theft deterrent system
The indicator light flashes after the
engine switch has been turned off to
indicate that the system is operating.
The indicator light stops flashing after
the engine switch has been turned to ACCESSORY or IGNITION ON
mode to indicate that the system has
been canceled.
■System maintenance
The vehicle has a maintenance-free type
engine immobilizer system.
■Conditions that may cause the system to
malfunction
●If the grip portion of the key is in contact
with a metallic object
●If the key is in close proximity to or touch-
ing a key registered to the security sys-
tem (key with a built-in transponder chip)
of another vehicle
■Certifications for the en gine immobilizer system
For vehicles sold in the U.S.A. , Hawaii, Guam and Puerto Rico
Engine immobilizer system
The vehicle’s keys have built-in tran-
sponder chips that prevent the
engine from starting if a key has not
been previously registered in the
vehicle’s on-board computer.
Never leave the keys inside the
vehicle when you leave the vehicle.
This system is designed to help pre-
vent vehicle theft but does not guar-
antee absolute security against all
vehicle thefts.
Operating the system

621-4. Theft deterrent system
■Items to check before locking the
vehicle
To prevent unexpected triggering of
the alarm and vehicle theft, make sure
of the following:
 Nobody is in the vehicle.
 The windows and moon roof (if
equipped) or panoramic moon roof
(if equipped) are closed before the
alarm is set.
 No valuables or other personal
items are left in the vehicle.
■Setting
Close the doors, trunk and hood, and
lock all the doors. The system will be set automatically after 30 seconds.
The indicator light changes from being on
to flashing when the system is set.
■Canceling or stopping
Do one of the following to deactivate
or stop the alarm:
 Unlock the doors.
 Turn the engine switch to ACCES-
SORY or IGNITION ON mode, or
start the engine. (The alarm will be
deactivated or stopped after a few
seconds.)
■System maintenance
The vehicle has a maintenance-free type
alarm system.
■Triggering of the alarm
The alarm may be triggered in the following
situations:
(Stopping the alarm deactivates the alarm
system.)
●The trunk is unlocked using the mechani-
cal key.
●A person inside the vehicle opens a door,
the trunk or hood, or unlocks the vehicle
Alarm
The alarm uses light and sound to
give an alert when an intrusion is
detected.
The alarm is triggered in the follow-
ing situations when the alarm is set:
 A locked door is unlocked or
opened in any way other than
using the entry function, wireless
remote control or mechanical
key. (The doors will lock again
automatically.)
 A locked trunk is unlocked or
opened in any way other than
using the entry function or wire-
less remote control.
 The hood is opened.
Setting/canceling/stopping the
alarm system

301
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Maintenance and care
Maintenance and care
6-1. Maintenance and careCleaning and protecting the vehi-cle exterior ................................ 302
Cleaning and protecting the vehi- cle interior ................................. 305
6-2. Maintenance Maintenance requirements .. 307
General maintenance ............. 308
Emission inspection and mainte- nance (I/M) programs ........... 311
6-3. Do-it-yourself maintenance Do-it-yourself service precautions......................................................... 312
Hood................................................ 314
Positioning a floor jack............. 314
Engine compartment................ 316
Tires ................................................ 322
Tire inflation pressure ............... 331
Wheels........................................... 333
Air conditioning filter...............335
Electronic key battery ............. 336
Checking and replacing fuses ........................................................ 338
Headlight aim.............................. 340
Light bulbs ..................................... 341

3026-1. Maintenance and care
6-1.Maintenance and care
Working from top to bottom, liber-
ally apply water to the vehicle body,
wheel wells and underside of the
vehicle to remove any dirt and dust.
 Wash the vehicle body using a
sponge or soft cloth, such as a
chamois.
 For hard-to-remove marks, use car
wash soap and rinse thoroughly with
water.
 Wipe away any water.
 Wax the vehicle when the water-
proof coating deteriorates.
If water does not bead on a clean surface,
apply wax when the vehicle body is cool.
■Self-restoring coat
The vehicle body has a self-restoring coat-
ing that is resistant to small surface
scratches caused in a car wash etc.
●The coating lasts for 5 to 8 years from
when the vehicle is delivered from the
plant.
●The restoration time differs depending on
the depth of the scratch and outside tem-
perature.
The restoration time may become
shorter when the coating is warmed by
applying warm water.
●Deep scratches caused by keys, coins,
etc. cannot be restored.
●Do not use wax that contain abrasives.
■Automatic car washes
●Fold the mirrors befo re washing the vehi-
cle. Start washing from the front of the
vehicle. Make sure to extend the mirrors
before driving.
●Brushes used in automatic car washes
may scratch the vehicle body and dam-
age the paint.
●Rear spoiler (if equipped) may not be
washable in some automatic car washes.
There may also be an increased risk of
damage to vehicle.
■High pressure car washes
As water may enter the cabin, do not bring
the nozzle tip near the gaps around the
doors or perimeter of windows, or spray
these areas continuously.
■Notes for the smart access system with
push-button start
If the door handle becomes wet while the
electronic key is within the effective range,
the door may lock and unlock repeatedly. In
that case, follow the following correction
procedures to wash the vehicle:
●Place the key in a position 6 ft. (2 m) or
more separate from the vehicle while the
vehicle is being wash ed. (Take care to
ensure that the key is not stolen.)
●Set the electronic key to battery-saving
mode to disable the smart access system
with push-button start. ( P.107)
■Aluminum wheels
●Remove any dirt immediately by using a
neutral detergent.
●Wash detergent off with water immedi-
ately after use.
●To protect the paint from damage, make
sure to observe the following precau-
tions.
• Do not use acidic, alkaline or abrasive
detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such as after driving or park-
ing in hot weather
■Bumpers
Do not scrub with abrasive cleaners.
Cleaning and protecting the
vehicle exterior
Perform cleaning in a manner
appropriate to each component
and its material.
Cleaning instructions

3036-1. Maintenance and care
6
Maintenance and care
■Front side windows water-repellent
coating
●The following precautions can extend the
effectiveness of the water-repellent coat-
ing.
• Remove any dirt, etc. from the front side
windows regularly.
• Do not allow dirt and dust to accumulate on the windows for a long period.
Clean the windows with a soft, damp
cloth as soon as possible.
• Do not use wax or glass cleaners that
contain abrasives when cleaning the win-
dows.
• Do not use any metallic objects to
remove condensation build up.
●When the water-repellent performance
has become insufficie nt, the coating can
be repaired. Contact your Lexus dealer.
■Plated portions
If dirt cannot be removed, clean the parts as
follows:
●Use a soft cloth dampened with an
approximately 5% solution of neutral
detergent and water to clean the dirt off.
●Wipe the surface with a dry, soft cloth to
remove any remaining moisture.
●To remove oily deposits, use alcohol wet
wipes or a similar product.
WARNING
■When washing the vehicle
Do not apply water to the inside of the
engine compartment. Doing so may
cause the electrical components etc. to
catch fire.
■When cleaning the windshield (vehi-
cles with rain-sensing windshield wip-
ers)
Set the wiper switch to off.
If the wiper switch is in “AUTO”, the wip-
ers may operate unexpectedly in the fol-
lowing situations, and may result in hands
being caught or other serious injuries
and cause damage to the wiper blades.
Off
AUTO
●When the upper part of the windshield
where the raindrop sensor is located is
touched by hand
●When a wet rag or similar is held close
to the raindrop sensor
●If something bumps against the wind-
shield
●If you directly touch the raindrop sen-
sor body or if something bumps into
the raindrop sensor
■Precautions regarding the exhaust
pipes and rear bumper diffusers
As exhaust gases cause the exhaust
pipes and rear bumper diffusers to
become quite hot, do not touch the
exhaust pipes and rear bumper diffusers
while the engine is running or immedi-
ately after the engine is turned off.
When washing the vehicle, be careful not
to touch the exhaust pipes and rear
bumper diffusers until they have cooled
sufficiently, as touching hot exhaust pipes
and rear bumper diffusers can cause
burns.
A
B

3046-1. Maintenance and care
WARNING
■Precaution regarding the rear
bumper with Blind Spot Monitor (if
equipped)
If the paint of the rear bumper is chipped
or scratched, the system may malfunc-
tion. If this occurs, consult your Lexus
dealer.
NOTICE
■To prevent paint deterioration and
corrosion on the body and compo-
nents (aluminum wheels etc.)
●Wash the vehicle immediately in the
following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar, pollen or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on the
paint surface
• After driving in an area contaminated with soot, oily smoke, mine dust, iron
powder or chemical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
●If the paint is chip ped or scratched,
have it repaired immediately.
●To prevent the wheels from corroding,
remove any dirt and store in a place
with low humidity when storing the
wheels.
■Cleaning the exterior lights
●Wash carefully. Do not use organic
substances or scrub with a hard brush.
This may damage the surfaces of the
lights.
●Do not apply wax to the surfaces of the
lights.
Wax may cause damage to the lenses.
■When using an automatic car wash
(vehicles with rain-sensing windshield
wipers)
Set the wiper switch to the off position.
If the wiper switch is in “AUTO”, the wip-
ers may operate and the wiper blades
may be damaged.
■When using a high-pressure car wash
●When washing the vehicle, do not let
water of the high-p ressure washer hit
directly or the vicinity of the camera.
Due to the shock from the high-pres-
sure water, it is possible the device may
not operate as normal.
●Do not bring the nozzle tip close to
boots (rubber or resin manufactured
cover), connectors or the following
parts. The parts may be damaged if
they come into contact with high-pres-
sure water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
●Keep the cleaning nozzle at least 11.9
in. (30 cm) away from the vehicle
body. Otherwise resin section, such as
molding and bumpers, may be
deformed and damaged.
Also, do not continuously hold the
nozzle in the same place.
●Do not spray the lower part of the
windshield continuously.
If water enters the air conditioning sys-
tem intake located near the lower part
of the windshield, th e air conditioning
system may not operate correctly.