ESP LEXUS ES350 2021 Service Manual

2494-5. Using the driving support systems
4
Driving
return to normal within 10 minutes.
■If a message about AWD is shown on the multi-information display
Perform the following actions.
MessageDetails/Actions
“AWD System Overheated
Switching to 2WD Mode”
AWD system is overheating.
 Perform the following actions.
 Reduce the vehicle speed until the message disappears.
 Stop the vehicle in a safe pl ace and let the engine idle.
Once the display message on the multi-information display
turns off, there is no problem continuing to drive.
If the message does not disappear, have your vehicle
checked by your Lexus dealer immediately.
“AWD System Overheated
2WD Mode Engaged”
The vehicle switched from all-wheel drive (AWD) to front
wheel drive due to overheating.
 Perform the following actions.
 Reduce the vehicle speed until the message disappears.
 Stop the vehicle in a safe pl ace and let the engine idle.
Once the display message on the multi-information display
turns off, the AWD system returns to normal.
If the message does not disappear, have your vehicle
checked by your Lexus dealer immediately.
“AWD System Malfunction
2WD Mode Engaged Visit
Your Dealer”A malfunction occurred in the AWD system.
 Have your vehicle checked by your Lexus dealer imme-
diately.
WARNING
■The ABS does not operate effectively
when
●The limits of tire gripping performance
have been exceeded (such as exces-
sively worn tires on a snow covered
road).
●The vehicle hydroplanes while driving
at high speed on wet or slick roads.
■Stopping distance when the ABS is
operating may exceed that of normal
conditions
The ABS is not designed to shorten the
vehicle’s stopping distance. Always
maintain a safe distance from the vehicle
in front of you, especially in the following
situations:
●When driving on dirt, gravel or snow-
covered roads
●When driving with tire chains
●When driving over bumps in the road
●When driving over roads with pot-
holes or uneven surfaces

2504-5. Using the driving support systems
WARNING
■TRAC/VSC may not operate effec-
tively when
Directional control and power may not
be achievable while driving on slippery
road surfaces, even if the TRAC/VSC
system is operating.
Drive the vehicle carefully in conditions
where stability and power may be lost.
■Active Cornering Assist does not
operate effectively when
●Do not overly rely on Active Corner-
ing Assist. Active Cornering Assist
may not operate effectively when
accelerating down slopes or driving on
slippery road surfaces.
●When Active Cornering Assist fre-
quently operates, Active Cornering
Assist may temporarily stop operating
to ensure proper operation of the
brakes, TRAC and VSC.
■Hill- start assist control does not
operate effectively when
●Do not overly rely on hill-start assist
control. Hill-start assist control may
not operate effectively on steep
inclines and roads covered with ice.
●Unlike the parking brake, hill-start
assist control is not intended to hold
the vehicle stationary for an extended
period of time. Do not attempt to use
hill-start assist control to hold the vehi-
cle on an incline, as doing so may lead
to an accident.
■When the TRAC/VSC is activated
The slip indicator light flashes. Always
drive carefully. Re ckless driving may
cause an accident. Exercise particular
care when the indicator light flashes.
■When the TRAC/VSC systems are
turned off
Be especially careful and drive at a
speed appropriate to the road condi-
tions. As these are the systems to help
ensure vehicle stability and driving force,
do not turn the TRAC/VSC systems off
unless necessary.
■Secondary Collision Brake
Do not rely solely upon the Secondary
Collision Brake. This system is designed
to help reduce the possibility of further
damage due to a secondary collision,
however, that effect changes according
to various conditions. Overly relying on
the system may result in death or serious
injury.
■Replacing tires
Make sure that all ti res are of the speci-
fied size, brand, tread pattern and total
load capacity. In addition, make sure that
the tires are inflated to the recom-
mended tire inflation pressure level.
The ABS, TRAC and VSC systems will
not function correctly if different tires are
installed on the vehicle.
Contact your Lexus dealer for further
information when replacing tires or
wheels.
■Handling of tires and the suspension
Using tires with any kind of problem or
modifying the suspensi on will affect the
driving assist systems, and may cause a
system to malfunction.

2595-1. Remote Touch
5
Interior features
■Split-screen display (12.3-inch display model)
Different information can be displayed on the left and right of the screen. For
example, air conditioning system screen can be displayed and operated while the
fuel consumption information screen is be ing displayed. The large screen on the
left of the display is called the main display, and the small screen to the right is
called the side display.
■Main display
For details about the functions and
operation of the main display, refer to
the respective section and “NAVIGA-
TION AND MULTIMEDIA SYSTEM
OWNER’S MANUAL”.
■Side display (12.3-inch display
model)
The following functions can be dis-
played and operated on the side dis-
play.
Select or to display the desired
screen. Navigation system
*
Audio*
Vehicle information (
P.89)
Air conditioning system ( P.268)
Show/hide the side display
*: Refer to the “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S
MANUAL”.
■Screen display during low temperatures
When the ambient temperature is
A
B
C
D
E

2605-1. Remote Touch
extremely low, screen response may be
delayed even if the Remote Touch is oper-
ated.

2755-4. Using the interior lights
5
Interior features
■Turning the door position on
Press the door-linked interior light
switch
The lights are turned on and off according
to whether the doors are opened/closed.
■Turning the lights on/off
Turns the lights on/off (touch the light)
The rear interior light turns on/off together
with the front interior light.
When a door is opened while the door
position is on, the lights turn on.
■Turning the lights on/off
Front
Turns the lights on/off (touch the light)
Rear
Turns the lights on/off
■Illuminated entry system
The lights automatically turn on/off accord-
ing to the engine switch mode, the pres-
ence of the electronic key, whether the
doors are locked/unlocked, and whether
the doors are opened/closed.
■To prevent the battery from being dis-
charged
If the interior lights remain on when the
engine switch is turned off, the lights will go
off automatically after 20 minutes.
■When front interior light or front per-
sonal lights do not respond as normal
●When water, dirt, etc., have adhered to
the lens surface
●When operated with a wet hand
●When wearing gloves, etc.
■The interior lights will turn on automati-
cally when
If any of the SRS airbag s deploy (inflate) or
in the event of a strong rear impact, the
interior lights will turn on automatically.
Operating the interior lights
Operating the personal lights

3076-1. Maintenance and care
6
Maintenance and care
Remove dirt and dust using a vac-
uum cleaner. Wipe dirty surfaces
with a cloth dampened with luke-
warm water.
 If dirt cannot be removed, wipe it off
with a soft cloth dampened with
neutral detergent diluted to approx-
imately 1%.
Wring out any excess water from
the cloth and thoroughly wipe off
remaining traces of detergent and
water.
■Shampooing the carpets
There are several commercial foaming-
type cleaners available. Use a sponge or
brush to apply the foam. Rub in overlapping
circles. Do not use wa ter. Wipe dirty sur-
faces and let them dry. Excellent results are
obtained by keeping the carpet as dry as
possible.
■Handling the seat belts
Clean with mild soap and lukewarm water
using a cloth or spon ge. Also check the
belts periodically for excessive wear, fray-
ing or cuts.
■When cleaning the carpeted portions of
the glove box, console box, etc.
If a strong adhesive tape is used, there is a
possibility that the surface of the carpet
could be damaged.
Cleaning and protecting the
vehicle interior
Perform cleaning in a manner
appropriate to each component
and its material.
Protecting the vehicle interior
WARNING
■Water in the vehicle
●Do not splash or spill liquid in the vehi-
cle.
Doing so may cause electrical compo-
nents etc. to malfunction or catch fire.
●Do not get any of the SRS components
or wiring in the vehicle interior wet.
(  P.28)
An electrical malfunction may cause
the airbags to deploy or not function
properly, resulting in death or serious
injury.
■Cleaning the interior (especially
instrument panel)
Do not use polish wax or polish cleaner.
The instrument panel may reflect off the
windshield, obstructin g the driver’s view
and leading to an accident, resulting in
death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the following types of
detergent, as they may discolor the
vehicle interior or cause streaks or
damage to painted surfaces:
• Non-seat portions: Organic sub- stances such as benzene or gasoline,
alkaline or acidic solutions, dye, and
bleach
• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alcohol
●Do not use polish wax or polish
cleaner. The instrument panel’s or
other interior part’s painted surface
may be damaged.
■Preventing damage to leather sur-
faces
Observe the following precautions to
avoid damage to and deterioration of
leather surfaces:
●Remove any dust or dirt from leather
surfaces immediately.

3086-1. Maintenance and care
Remove dirt using a water-damp-
ened soft cloth or synthetic chamois.
 Wipe the surface with a dry soft
cloth to remove any remaining
moisture.
■Cleaning the areas with satin-finish
metal accents
The metal areas use a layer of real metal for
the surface. It is necessary to clean them
regularly. If dirty areas are left uncleaned
for long periods of time, they may be diffi-
cult to clean.
 Remove dirt and dust using a vac-
uum cleaner.
 Wipe off any excess dirt and dust
with a soft cloth dampened with
diluted detergent.
Use a diluted water solution of approxi-
mately 5% neutral wool detergent.
Wring out any excess water from
the cloth and thoroughly wipe off all
remaining traces of detergent.
 Wipe the surface with a dry soft
cloth to remove any remaining
moisture. Allow the leather to dry in
a shaded and ventilated area.
■Caring for leather areas
Lexus recommends cleani ng the interior of
the vehicle at least twice a year to maintain
the quality of the vehicle’s interior.
 Remove dirt and dust using a vac-
uum cleaner.
 Wipe it off with a soft cloth damp-
ened with neutral detergent diluted
to approximately 1%.
 Wring out any excess water from
the cloth and thoroughly wipe off
remaining traces of detergent and
water.
NOTICE
●Do not expose the vehicle to direct
sunlight for extended periods of time.
Park the vehicle in the shade, espe-
cially during summer.
●Do not place items made of vinyl, plas-
tic, or containing wax on the uphol-
stery, as they may stick to the leather
surface if the vehicle interior heats up
significantly.
■Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio sys-
tem may be damaged if water comes into
contact with electrical components such
as the audio system above or under the
floor of the vehicle. Water may also
cause the body to rust.
■When cleaning the inside of the wind-
shield
Do not allow glass cleaner to contact the
lens. Also, do not touch the lens.
(  P.171)
■Cleaning the inside of the rear win-
dow
●Do not use glass cleaner to clean the
rear window, as this may cause dam-
age to the rear window defogger
heater wires or antenna. Use a cloth
dampened with lukewarm water to
gently wipe the window clean. Wipe
the window in strokes running parallel
to the heater wires or antenna.
●Be careful not to scratch or damage
the heater wires or antenna.
Cleaning the areas with satin-
finish metal accents
Cleaning the leather areas
Cleaning the synthetic leather
areas

3096-2. Maintenance
6
Maintenance and care
6-2.Maintenance
■Repair and replacement
It is recommended that genuine Lexus parts
be used for repairs to ensure performance
of each system. If non-Lexus parts are used
in replacement or if a repair shop other than
a Lexus dealer perfor ms repairs, confirm
the warranty coverage.
■Allow inspection and repairs to be per-
formed by a Lexus dealer
●Lexus technicians are well-trained spe-
cialists and are kept up to date with the
latest service information. They are well
informed about the operations of all sys-
tems on your vehicle.
●Keep a copy of the repa ir order. It proves
that the maintenance that has been per-
formed is under warranty coverage. If
any problem should arise while your vehi-
cle is under warranty, your Lexus dealer
will promptly take care of it.
General maintenance should be per-
formed on a daily basis. This can be
done by yourself or by a Lexus dealer.
Scheduled maintenance should be
performed at specified intervals
according to the maintenance sched-
ule.
For details about ma intenance items and
schedules, refer to the “Warranty and Ser-
vice Guide”, “Owner’s Manual Supple-
ment” or “Scheduled Maintenance”.
■Resetting the message indicating main-
tenance is required
After the required maintenance is per-
formed according to the maintenance
schedule, please reset the message.
To reset the message, follow the procedure
described below:
1 Press or of the meter control
switches and select .
2 Press or of the meter control
switches and select “Vehicle Settings”.
Then press “OK”.
Maintenance requirements
To ensure safe and economical
driving, day-to-day care and regu-
lar maintenance are essential. It is
the owner’s responsibility to per-
form regular checks. Lexus recom-
mends the following maintenance:
WARNING
■If your vehicle is not properly main-
tained
Improper maintenanc e could result in
serious damage to the vehicle and possi-
ble death or serious injury.
■Handling of the battery
●Engine exhaust, some of its constitu-
ents, and a wide variety of automobile
components contain or emit chemicals
known to the State of California to
cause cancer and birth defects and
other reproductive harm. Work in a
well ventilated area.
●Oils, fuels and fluids contained in vehi-
cles as well as waste produced by
component wear contain or emit
chemicals known to the State of Cali-
fornia to cause cancer and birth
defects or other re productive harm.
Avoid exposure and wash any affected
area immediately.
●Battery posts, terminals and related
accessories contai n lead and lead
compounds which are known to cause
brain damage. Wash your hands after
handling. ( P.323)
General maintenance
Scheduled maintenance

3707-2. Steps to take in an emergency
WARNING
As an added safety feature, your vehicle
has been equipped with a tire pressure
monitoring system (TPMS-tire pressure
warning system) that illuminates a low
tire pressure telltale (tire pressure warn-
ing light) when one or more of your tires
is significantly under-inflated. Accord-
ingly, when the low tire pressure telltale
(tire pressure warnin g light) illuminates,
you should stop and check your tires as
soon as possible, and inflate them to the
proper pressure. Driving on a signifi-
cantly under-inflated tire causes the tire
to overheat and can lead to tire failure.
Under-inflation also reduces fuel effi-
ciency and tire tread life, and may affect
the vehicle’s handling and stopping abil-
ity.
Please note that the TPMS (tire pressure
warning system) is not a substitute for
proper tire maintenance, and it is the
driver’s responsibility to maintain correct
tire pressure, even if under-inflation has
not reached the level to trigger illumina-
tion of the TPMS low tire pressure telltale
(tire pressure warning light).
Your vehicle has also been equipped
with a TPMS (tire pressure warning sys-
tem) malfunction indicator to indicate
when the system is not operating prop-
erly. The TPMS (tire pressure warning
system) malfunction indicator is com-
bined with the low tire pressure telltale
(tire pressure warnin g light). When the
system detects a malfunction, the telltale
will flash for approximately one minute
and then remain continuously illumi-
nated. This sequence will continue upon
subsequent vehicle start-ups as long as
the malfunction exists. When the mal-
function indicator is illuminated, the sys-
tem may not be able to detect or signal
low tire pressure as intended.
TPMS (tire pressure warning system)
malfunctions may occur for a variety of
reasons, including the installation of
replacement or alternate tires or wheels
on the vehicle that prevent the TPMS
(tire pressure warning system) from
functioning properly. Always check the
TPMS (tire pressure warning system)
malfunction telltale after replacing one
or more tires or wheels on your vehicle
to ensure that the replacement or alter-
nate tires and wheels allow the TPMS
(tire pressure warning system) to con-
tinue to function properly.
NOTICE
■To ensure the tire pressure warning
system operates properly
Do not install tires with different specifi-
cations or makers, as the tire pressure
warning system may not operate prop-
erly.

3747-2. Steps to take in an emergency
speed range system is suspended tempo-
rarily or until the problem shown in the mes-
sage is resolved. (causes and coping
methods: P.175)
■If “Radar Cruise Control Unavailable” is
shown
The dynamic radar cruise control with full-
speed range system cannot be used tempo-
rarily. Use the system when it becomes
available again.
■If a message that indicates the malfunc-
tion of front camera is displayed
The following systems may be suspended
until the problem shown in the message is
resolved. ( P.175, 361)
●PCS (Pre-Collision System)
●LTA (Lane Tracing Assist)
●Automatic High Beam
●RSA (Road Sign Assist) (if equipped)
●Dynamic radar cruise control with full-
speed range
■If “Maintenance Required Soon” is dis-
played
Indicates that all maintenance according to
the driven distance on the maintenance
schedule
* should be performed soon.
Comes on approximately 4500 miles
(7200 km) after the message has been
reset. If necessary, perform maintenance.
Please reset the message after the mainte-
nance is performed. ( P.309)
*: Refer to the separa te “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.
■If “Maintenance Required Visit Your
Dealer” is displayed
Indicates that all maintenance is required to
correspond to the driven distance on the
maintenance schedule
*.
Comes on approximately 5000 miles
(8000 km) after the message has been
reset. (The indicator will not work properly
unless the message ha s been reset.) Per-
form the necessary maintenance. Please
reset the message after the maintenance is performed. (
P.309)
*: Refer to the separate “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the main tenance interval
applicable to your vehicle.
■If “Oil Maintenance Required Soon” is
displayed
Indicates that the engine oil should be
scheduled to be changed.
Check the engine oil an d change it if neces-
sary. After changing th e engine oil, make
sure to reset the message. ( P.321)
■If “Oil Maintenance Required” is dis-
played
Indicates that the engine oil should be
changed.
Check and change the en gine oil, and oil fil-
ter by your Lexus dealer. After changing
the engine oil, make sure to reset the mes-
sage. ( P.321)
■If a message that indicates the need for
visiting your Lexus dealer is displayed
The system or part shown on the multi-
information display is malfunctioning. Have
the vehicle inspected by your Lexus dealer
immediately.
■If a message that indicates the need for
referring to Owner’ s Manual is dis-
played
●If any of the following messages are
shown on the multi-information display,
follow the instructions.
• “Engine Coolant Temp High” ( P.393)
●If any of the following messages are
shown on the multi-info rmation display, it
may indicate a malfunction. Have the
vehicle inspected by your Lexus dealer
immediately.
• “Access System with Elec. Key Malfunc-
tion”
●If any of the following messages are
shown on the multi-info rmation display, it
may indicate a malfun ction. Immediately
stop the vehicle and contact your Lexus
dealer.
• “Braking Power Low”
• “Charging System Malfunction”
• “Oil Pressure Low”