service Lexus GS350 2015 Warranty and Services Guide

30
These warranty obligations
do not apply to failures or
noncompliance caused by:
• The use of replacement parts
not certified in accordance
with aftermarket parts
certification regulations.
• The use of replacement parts not
equivalent in quality or design
to original equipment parts.
Provisions under the “What Is
Not Covered” section of the
New Vehicle Limited Warranty
also apply to this warranty.The parts listed here are covered
for seven years or 70,000 miles
from the vehicle’s in-service
date, whichever occurs first
Air/Fuel Metering System
•
Engine control computer
(engine control module)
• Fuel delivery pipe
• Fuel pressure sensor
• High pressure fuel pump
• Injector
• Injector driver
• Throttle body
• Transmission control computer
(transmission control module)
on models equipped with 2WD
Air Induction System
•
Intake manifold and
intake air surge tank
Catalyst System
•
Exhaust front pipe
(including catalytic converter)
• Exhaust manifold
(including manifold converter)
WHAT IS NOT COVEREDPARTS LIST: LONG-TERM
EMISSION DEFECT
WARRANTY
Your Warranties in Detail
CALIFORNIA EMISSION CONTROL WARRANTY
WARRANTY

31
Evaporative Control System
•
Charcoal canister
• Fuel relief valve
• Fuel tank
Ignition System
•
Knock sensor
Other Parts Used in
Systems Listed
•
Transmission solenoidYou are responsible for performance
of the required maintenance indicated
in the Owner’s Manual and this guide.
Lexus will not deny a warranty claim
solely because you do not have
records to show that you maintained
your vehicle. However, any failure
or noncompliance caused by lack
of maintenance is not covered by
this warranty.
When maintenance and repairs
are paid for by you, these services
may be performed by you or by
any automotive service provider
you choose. Lexus will not deny
a warranty claim solely because
you used a service provider other
than a Lexus dealership for main-
tenance and repairs. However, any
failure or noncompliance caused by
improper maintenance or repairs
is not covered by this warranty.
MAINTENANCE
Your Warranties in Detail
CALIFORNIA EMISSION CONTROL WARRANTY
WARRANTY

32
To ensure optimum performance
and maintain the quality built into
your vehicle’s emission control
systems, Lexus recommends the
use of Genuine Lexus Parts when
servicing or repairing the systems.
Warranty coverage is not dependent
upon the use of any particular
brand of replacement parts and
you may elect to use non-Genuine
Lexus Parts for maintenance and
repairs. However, use of replace-
ment parts that are not equivalent
in quality to Genuine Lexus Parts
may impair the effectiveness of
the emission control systems.
If you use replacement parts that
have maintenance or replacement
schedules different from those of
Genuine Lexus Parts, you must follow
the maintenance and replacement
schedules for the parts you are
using. In addition, you should ensure
that such parts are warranted by
their manufacturers to be equiva-
lent to Genuine Lexus Parts.If your vehicle fails a smog-check
test, you may make a claim under the
Emission Performance Warranty.
To do so, take your vehicle to an
autho rized Lexus dealership and
present a copy of the smog-check test
report. Also, take your maintenance
records in case they are needed.
If your claim qualifies for coverage,
the dealership will repair your vehicle
within 30 days (unless a shorter
period is required by law). If your
claim is denied, Lexus will notify you
in writing of the reason within the
same period. If we fail to do so, we will
repair your vehicle free of charge. The
only exceptions allowed are when you
request or agree to a delay, or when
a delay is caused by factors beyond
the control of Lexus or the dealership.
For information on how to obtain
service under the Emission
Defect Warranty, see page 37,
“Obtaining Warranty Service.”
REPLACEMENT PARTSIF YOUR VEHICLE FAILS
A SMOG-CHECK TEST
Your Warranties in Detail
CALIFORNIA EMISSION CONTROL WARRANTY
WARRANTY

34
The tires that come as original
equipment on your vehicle are
warranted by their manufacturer and
not Lexus. Please refer to the tire
warranty statement included with the
owner information in your vehicle.
To obtain warranty service for a
tire, take the tire to an authorized
dealer of the tire manufacturer.
(Refer to your local phone directory
for dealer locations.) Your Lexus
dealer may also be able to assist
you in obtaining warranty service
from the manufacturer.
For additional warranty information
or service assistance, contact the
tire manufacturer directly.Bridgestone/Firestone
535 Marriott Drive
Nashville, TN 37214
Bridgestone: (800) 847-3272
Firestone: (800) 356 - 4644
Dunlop Tires
1144 East Market Street
Akron, OH 44316
(800) 321 -2136
Michelin North America
One Park Way South
P. O . B o x 1 9 0 0 1
Greenville, SC 29602
(800) 847-3435
OBTAINING
WARRANTY SERVICEORIGINAL EQUIPMENT
TIRE MANUFACTURERS
Your Warranties in Detail
TIRE LIMITED WARRANTY
WARRANTY

35
You are responsible for ensuring that
your Lexus is operated and maintained
according to the instructions in the
Owner’s Manual and the “Maintenance
Information” section of this guide.
You should keep detailed records
of vehicle maintenance, since under
some circumstances they may be
required for warranty coverage.
These records should include date of
service, mileage at time of service and
a description of service performed
and/or parts installed. For your conve-
nience, maintenance logs are included
in the “Maintenance Information”
section of this guide. If you sell your
vehicle, you should give your mainte-
nance records to the new owner.
Lexus will not deny a warranty
claim solely because you do not
have records to show that you
maintained your vehicle. However,
damage or failures caused by
lack of proper maintenance are
not covered under warranty.You may have maintenance
performed on your vehicle by any
qualified person or facility. However,
Lexus recommends having mainte-
nance performed by an authorized
Lexus dealership.
Lexus dealership technicians are
specially trained to maintain and
repair Lexus vehicles. They stay
current on the latest service informa-
tion through Lexus technical bulletins,
service publications and training
courses. Many are also certified
through the Lexus Commitment to
Perfection Certifica tion Program,
which requires specialized,
state-of-the-art training as well
as rigorous exams through both
Lexus and the National Institute for
Automotive Service Excellence.
You can be confident you’re getting
the best possible service for your
vehicle when you take it to a Lexus
dealership. Plus, a Lexus dealership
will always use Genuine Lexus Parts
designed specifically for your vehicle.
WHERE TO GO
FOR MAINTENANCE GENERAL
INFORMATION
Your Responsibilities
OPERATION AND MAINTENANCE
WARRANTY

36
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts. However, Lexus
recommends using only Genuine
Lexus Parts when you need to replace
a part on your vehicle. Like all Lexus
products, Genuine Lexus Parts are
built to the highest standards of
quality, durability and performance.
They are also designed to fit your
vehicle’s exact specifications.
Your Lexus dealership maintains an
extensive inventory of Genuine Lexus
Parts to meet your vehicle service
needs. And because it is linked elec-
tronically to Lexus Parts Distribution
Centers, the dealership has quick
access to any parts it may not have
in stock.
Genuine Lexus Parts are covered
by their own warranty (see your
dealer for details) or the remainder
of any applicable New Vehicle
Limited Warranty, whichever is longer.
Non-Genuine Lexus Parts, or
any damage or failures resulting
from their use, are not covered
by any Lexus warranty.
REPLACEMENT PARTS
Your Responsibilities
OPERATION AND MAINTENANCE
WARRANTY

37
In the United States,
U.S. Territories and Canada
To obtain warranty service in the
United States, U.S. territories or
Canada, take your vehicle to an
authorized Lexus dealership. If your
vehicle cannot be driven, contact
your nearest Lexus dealership for
towing assistance. You do not have to
pay for towing to the nearest Lexus
dealership if your vehicle is inoperable
due to failure of a warranted part.
Outside the United States,
U.S. Territories and Canada
If you are using your vehicle outside
the United States, U.S. territories and
Canada and need warranty service,
contact a local Lexus dealership.
Please note, however, that your
vehicle may not be repaired free
of charge because the local Lexus
distributor may have no obligation
to provide warranty service for your
vehicle, and/or your vehicle may
not comply with local regulatory
or environmental requirements.If your vehicle is inoperable or unsafe
to drive and there is no Lexus dealer-
ship reasonably available to make
repairs, you may perform the repairs
yourself or have them performed by
another automotive service provider.
Lexus will reimburse you for any of the
repairs that are covered by warranty.
EMERGENCY REPAIRS BY GEOGRAPHIC
REGION
Your Responsibilities
OBTAINING WARRANTY SERVICE
WARRANTY
Lexus recommends having
maintenance and repairs for
your vehicle performed by an
authorized Lexus dealership.
To locate your nearest authorized
Lexus dealership, log on to
www.lexus.com or contact
Lexus Customer Satisfaction
at (800) 255-3987.
Maintenance and repairs not
performed by an authorized
Lexus dealership should be
performed by a qualified technician
following procedures in Lexus
service and repair publications.

38
To receive reimbursement, present to
an authorized Lexus dealership your
paid repair invoices and any parts
that were removed from the vehicle.
You will be reimbursed for warranted
parts at the manufacturer’s suggested
retail price and warranted labor at a
geographically appropriate hourly rate
multiplied by Lexus’ recommended
time allowance for the repair.
If your vehicle requires emergency
repair, Lexus assumes no liability
for subsequent failures caused
by improper repairs or the use of
non-Genuine Lexus Parts unless you
have the vehicle properly repaired
in a timely manner. To ensure that
warranty coverage remains intact,
have your vehicle inspected by an
authorized Lexus dealership as soon
as possible after an emergency repair.
Your Responsibilities
OBTAINING WARRANTY SERVICE
WARRANTY

39 Introduction
THE IMPORTANCE OF SCHEDULED MAINTENANCE
MAINTENANCE
Regular maintenance is essential
to obtaining the highest level of
performance, safety and reliability
from your Lexus. It can also enhance
your vehicle’s resale value. This section
of the Warranty and Services Guide is
designed to help you make sure your
vehicle receives proper and timely
maintenance. It includes factory-
recommended maintenance guidelines
as well as logs in which to document
your vehicle’s maintenance history.
In addition to scheduled maintenance,
your Lexus requires ongoing
general maintenance such as fluid
checks and visual inspections. These
procedures are listed on pages 42–43
of this booklet and described in detail
in the “Maintenance” section of the
Owner’s Manual.It is especially important to check
your vehicle’s engine oil once a
month and to regularly replace
the engine oil and oil filter. Failure
to do so can cause oil starvation
and/or oil gelling, which can
result in severe damage to your
vehicle and require costly repairs
that are not covered by the New
Vehicle Limited Warranty.
With proper maintenance and
care, your vehicle will last longer
and deliver more dependable,
economical performance. Follow
this booklet’s recommendations
and you’ll enjoy maximum reliability
and peace of mind from your
Lexus for many years to come.

40Introduction
MAINTENANCE AND LEXUS WARRANTY COVERAGE
MAINTENANCE
Maintaining your vehicle according
to the recommendations in this
booklet is required to ensure that
your warranty coverage remains
intact. You should keep detailed
records of vehicle maintenance,
including date of service, mileage
at time of service and a description
of service and/or parts installation
performed. The maintenance logs
in this booklet are a good place to
record this information. If you sell
your vehicle, be sure to give your
maintenance records to the
new owner.
Lexus will not deny a warranty claim
solely because you do not have records
to show that you maintained your
vehicle. However, damage or failures
caused by lack of proper maintenance
are not covered under warranty.Maintenance and repair services may
be performed by you or by any auto-
motive service provider you choose.
Lexus will not deny a warranty claim
solely because you used a service
provider other than a Lexus dealer-
ship for maintenance and repairs.
However, damage or failures caused
by improper maintenance or repairs
are not covered under warranty.
Your dealer may recommend more
frequent maintenance intervals or
more maintenance services than
those listed in the scheduled mainte-
nance log. These additional services
are not required to maintain your
warranty coverage. Ask your dealer
for an explanation of any recom-
mended maintenance not included
in the scheduled maintenance log.
For a complete description of
Lexus warranty coverages, see
pages 16–33 of this booklet.