emergency towing Lexus IS250C 2010 Do-It-Yourself Maintenance / LEXUS 2010 IS350C/250C OWNERS MANUAL (OM53A20U)

376
3-7. Other interior features
■Stolen Vehicle Location
If your vehicle is stolen, Safety Co nnect can work with local authorities
to assist them in locating and recovering the vehicle. After filing a
police report, call the Safety Conn ect response center at 1-800-25-
LEXUS (1-800-255-3987) and follo w the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforcemen t with recovery of a stolen vehi-
cle, Safety-Connect-equipped vehicl e location data may, under cer-
tain circumstances, be shared with third parties to locate your vehicle.
Further information is available at Lexus.com.
■ Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect response center. The answering agent will
determine your vehicle’s location, assess the emergency, and dispatch
the necessary assistance required.
If you accidentally press the “SOS” bu tton, tell the response-center agent
that you are not experiencing an emergency.
■ Enhanced Roadside Assistance
Enhanced Roadside Assistance ad ds GPS data to the already
included warranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs, such
as: towing, flat tire, fuel delivery, etc. For a description of the Enhanced
Roadside Assistance services and th eir limitations, please see the
Safety Connect Terms and Conditions, which are available at
Lexus.com.

5
When trouble arises
459
5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Lexus dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
Emergency towing
If a tow truck is not available, in an emergency your vehicle may be tem-
porarily towed using a cable or chain secured to the emergency towing
eyelet(s). This should only be attempted on hard, surfaced roads for short
distances at low speeds.
A driver must be in the vehicle to s teer and operate the brakes. The vehi-
cle’s wheels, drive train, axles, steering and brakes must be in good condi-
tion.
Towing eyelets
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing se rvice, using a lift-type truck or a flat
bed truck.
Use a safety chain system for all towi ng, and abide by all state/provincial
and local laws.
If towing from the rear, the vehicle’s front wheels and axles must be in good
condition. ( P. 4 6 3 )
If they are damaged, use a to wing dolly or flat bed truck.

460
5-1. Essential information
■Emergency towing procedureRelease the parking brake.
Shift the shift lever to N.
Put the “ENGINE START STOP” switch in ACCESSORY mode or IGNI-
TION ON mode.
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive stress on
the emergency towing eyelets and the cables or chains. Always use caution for
the surroundings and other vehicles while towing.
●If the engine is not running, the power assi st for the brakes and steering will not
function, making steering and braking more difficult.
NOTICE
■To prevent causing serious damage to the transmission
(vehicles with an automatic transmission)
Never tow this vehicle from the front with the rear wheels on the ground.
This may cause serious dama ge to the transmission.
■When towing a vehicle without using a towing dolly
(vehicles with a manual transmission)
The “ENGINE START STOP” switch must not be OFF.
STEP1
STEP2
STEP3

5
When trouble arises
461
5-1. Essential information
Installing towing eyeletsRemove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench.
STEP1
STEP2
STEP3
■Location of the emergency towing eyelet
P. 4 9 2

492
5-2. Steps to take in an emergency
If you have a flat tire (vehicles with standard tires)
Remove the flat tire and replace it with the spare provided.
■Before jacking up the vehicle
●Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P (vehicle s with an automatic transmission)
or R (vehicles with a manual transmission).
● Close the retractable hardtop. ( P. 8 1 )
● Stow the luggage cover. ( P. 8 2 )
● Stop the engine.
● Turn on the emergency flashers.
■ Location of the spare tire, jack and tools
Tool bag
(including towing eyelet) Jack
Jack handle
Spare tire
Ti g h t e nLoosen

5
When trouble arises
519
5-2. Steps to take in an emergency
NOTICE
■To avoid damaging the transmission and other components
●Avoid spinning the wheels and do not rev the engine.
●If the vehicle remains stuck after trying these procedures, the vehicle may require
towing to be freed.

582
Alphabetical index
Cruise controlCruise control ...................................... 184
Dynamic radar cruise control .......187
Cup holder ..............................................343
Customizable features .......................564
Daytime running light system ........... 175
Defogger Rear window ........................................ 238
Side mirror ............................................ 238
Dimension ................................................532
Dinghy towing .............................225, 226
Display Dynamic radar cruise control .......187
Satellite switch mode ....................... 349
Trip information ....................................170
Warning message............................. 478
Do-it-yourself maintenance .............392
Door courtesy lights Door courtesy lights.........................338
Wattage.................................................. 547
Doors Door lock................................ 28, 40, 43
Door windows ....................................... 78
Side mirrors ............................................. 75
Driver's seat belt reminder light .......471
Driving Correct posture .................................... 98
Procedures ............................................. 132
Driving position memory ...................... 56 Electric power steering...................... 204
Electronic key
If the electronic key does not operate properly............................ 507
Emergency, in case of If the engine will not start ............... 503
If the retractable hardtop does not close ................................. 520
If the shift lever cannot be shifted from P...................................505
If the vehicle has a discharged battery ................................................... 512
If the warning buzzer sounds...... 469
If the warning light turns on.......... 469
If the warning message is displayed ............................................ 478
If you have a flat tire .........................492
If you lose your keys ........................506
If you think something is wrong .................................................. 465
If the electronic key does not operate properly............................ 507
If your vehicle becomes stuck ......518
If your vehicle has to be stopped in an emergency ......... 530
If your vehicle needs to be towed ................................................... 459
If your vehicle overheats.................. 515
Emergency flashers Switch ...................................................... 458
D
E

588
Alphabetical index
TachometerTacho indicator.................................... 160
Tachometer ........................................... 160
Tail lights Switch ........................................................ 174
Talk switch ..................................................311
Telephone switch .....................................311
Theft deterrent system Alarm .......................................................... 95
Engine immobilizer system ............. 93
Theft prevention labels .......................... 97
Tire inflation pressure ......................... 422
Tire information Glossary................................................. 557
Size ...........................................................554
Tire identification number .............553
Uniform tire quality grading ........ 555
Tires Chains ..................................................... 220
Checking ................................................. 412
If you have a flat tire .......................... 492
Inflation pressure................................ 422
Inflation pressure sensor.................. 413
Information............................................. 551
Replacing ............................................... 492
Rotating tires .......................................... 412
Run-flat tire............................................. 501
Size ........................................................... 542
Snow tires .............................................. 220
Spare tire................................................ 492
Tools ........................................................... 492
Total load capacity ................................ 219 Towing
Dinghy towing .........................225, 226
Emergency towing ........................... 459
Trailer towing ....................................... 224
TRAC ........................................................ 204
Traction control..................................... 204
Transmission shift switches........ 149, 151
Trip meter ................................................. 160
Trunk Opener ...................................................... 47
Trunk light Trunk light ................................................ 48
Wattage ..................................................547
Turn signal lights Replacing light bulbs ....................... 450
Switch ........................................................ 156
Wattage ..................................................547
Vanity lights Vanity lights...........................................347
Wattage ..................................................547
Vanity mirrors ........................................ 347
VDIM......................................................... 204
Vehicle dynamics integrated management ....................................... 204
Vehicle identification number......... 533
Vehicle stability control ..................... 204
Ventilators ............................................... 355
Voice command switch .......................312
VSC ........................................................... 204T
V