Lexus IS300 2020 Owner's Manual / LEXUS 2020 IS300,IS350 OWNER'S MANUAL (OM53F29U)

3415-4. Using the radio
5
Lexus Display Audio system
IS350 AWD/IS350/IS300 AWD/IS300_U
■HD Radio™ Technology troubleshooting guide
■Reception sensitivity
●Maintaining perfect radio reception at all times is difficult due to the continually chang-
ing position of the antenna, differences in si gnal strength and surrounding objects, such
as trains, transmitters, etc.
●The radio antenna is mounted inside the rear window. To maintain clear radio reception,
do not attach metallic window tinting or other metallic objects to the antenna wire
mounted inside the rear window.
ExperienceCauseAction
Mismatch of time align-
ment- a user may hear a
short period of program-
ming replayed or an echo,
stutter or skip.The radio stations analog
and digital volume are not
properly aligned or the sta-
tion is in ballgame mode.None, radio broadcast
issue. A user can contact
the radio station.
Sound fades, blending in
and out.Radio is shifting between
analog and digital audio.
Reception issue, may
clear-up as the vehicle
continues to be driven. Set
“HD Radio” to off, can
force radio in an analog
audio.
Audio mute condition
when an HD2/HD3 multi-
cast channel had been
playing.The radio does not have
access to digital signals at
the moment.
This is normal behavior,
wait until the digital signal
returns. If out of the cover-
age area, seek a new sta-
tion.
Audio mute delay when
selecting an HD2/HD3
multicast channel preset.
The digital multicast con-
tent is not available until
HD Radio™ broadcast can
be decoded and make the
audio available. This takes
up to 7 seconds.
This is normal behavior,
wait for the audio to
become available.
Text information does not
match the present song
audio.Data service issue at the
radio broadcaster.
Broadcaster should be
notified. Complete the
form: www.ibiquity.com/
automotive/report_ra-
dio_station_
experiences.
No text information shown
for the present selected
frequency.Data service issue by the
radio broadcaster.
Broadcaster should be
notified. Complete the
form: www.ibiquity.com/
automotive/report_ra-dio_station_
experiences.

3425-4. Using the radio
IS350 AWD/IS350/IS300 AWD/IS300_U
■How to subscribe to SiriusXM Satellite Radio
All SiriusXM services, including satellite ra dio and data services, plus streaming ser-
vices, require a subscription, sold separately or as a package by Sirius XM Radio Inc.
(U.S.A.) or Sirius XM Canada Inc. (Canada), after any trial subscription which may be
included with your vehicle purchase or lease. To subscribe after yo ur trial subscription,
call 1-877-447-0011 (U.S.A.) or 1-877-438-9677 (Canada).
●IMPORTANT INFORMATION ABOUT YOUR SUBSCRIPTION:
Your SiriusXM services will automatically stop at the end of your trial unless you
decide to subscribe. If you decide to continue service, the paid subscription plan you
choose will automatically renew and you will be charged the rate in effect at that time
and according to your chosen payment meth od. Fees and taxes apply. You may cancel
at any time by calling 1-866-635-2349. See SiriusXM Customer Agreement for
complete terms at www.siriusxm.com
(U.S.A.) or www.siriusxm.ca (Canada). All fees
and programming subject to change. Traffic information not available in all markets.
●ABOUT SiriusXM Services
Most in-car trials today include SiriusXM’s best package  All Access. It includes
every channel available on yo ur radio, plus streaming.
●SiriusXM All Access Subscription
Listen everywhere with All Access. You get every channel available in your ride, plus
you can listen on the app and online - so yo u can enjoy the best SiriusXM has to offer,
anywhere life takes you. It’s the only pack age that gives you all of our premium pro-
gramming, including Howard Stern, every NFL, MLB
® and NBA game, every
NASCAR® race, NHL® games, 24/7 talk channels dedicated to the biggest leagues,
and more. You get all kinds of commercial-free music, including artist-dedicated chan-
nels and more, plus sports, news, talk and entertainment.
●RADIO OPERATION
Look for the Sirius, XM, SiriusXM, Band, SAT, AUX, Radio or Source button and
you’re in. If you can’t hear us, it’s easy to get started:
U.S.A.
• Locate your Radio ID by turning to Channe l 0. If you don’t see your number there,
go to siriusxm.com/activationhelp
to find it.
• Visit siriusxm.com/refresh
or call 1-855-MYREFRESH (697-3373) to send a
refresh signal to your radio.
Canada
• Locate your Radio ID by turning to Channel 0.
• Visit siriusxm.ca/refresh
to send a refresh signal to your radio or call 1-888-539-
7474 for service.
NOTICE
It is prohibited to copy, decompile, disassemble, reverse engineer, hack, manipulate, or
otherwise make available any te chnology or software incorporated in receivers compati-
ble with the SiriusXM Satellite Radio System or that support the SiriusXM website, the
Online Service or any of its content. Furthermore, the AMBE
® voice compression soft-
ware included in this product is protected by intellectual property rights including patent
rights, copyrights, and trade secret s of Digital Voice Systems, Inc.

3435-4. Using the radio
5
Lexus Display Audio system
IS350 AWD/IS350/IS300 AWD/IS300_U
Note: this applies to XM receivers only and not XM Ready devices.
■If the satellite radio does not operate normally
If a problem occurs with the XM tuner, a message will appear on the screen. Refer to the
table below to identify the problem, an d take the suggested corrective action.
Contact the XM Listener Care Center at 1-877-447-0011 (U.S.A.) or 1-877-438-9677
(Canada).
SAT Check Antenna
The XM antenna is not connected. Check whether the XM
antenna cable is attached securely.
There is a short-circuit in the antenna or the surrounding
antenna cable. See a Lexus certified dealer.
SAT Ch Unauthorized
You have not subscribed to XM Satellite Radio. The radio is
being updated with the latest encryption code. Contact XM
Satellite Radio for subscripti on information. When a con-
tract is canceled, you can choose “Ch000” and all free-to-
air channels.
The premium channel you selected is not authorized. Wait
for about 2 seconds until the radio returns to the previous
channel or “Ch001”. If it does not change automatically,
select another channel. To listen to the premium channel,
contact XM Satellite Radio.
SAT No SignalThe XM signal is too weak at the current location. Wait until
your vehicle reaches a location with a stronger signal.
SAT LoadingThe unit is acquiring audio or program information. Wait
until the unit has rece ived the information.
SAT Channel Off AirThe channel you selected is not broadcasting any program-
ming. Select another channel.
-----There is no song/program title or artist name/feature asso-
ciated with the channel at that time. No action is required.
SAT Chan Unavailable
The channel you selected is no longer available. Wait for
about 2 seconds until the radio returns to the previous
channel or “Ch001”. If it does not change automatically,
select another channel.

344
IS350 AWD/IS350/IS300 AWD/IS300_U5-5. Playing an audio CD and MP3/WMA/AAC discs
Pressing the “MEDIA” button displays the
CD top screen from any screen of the
selected source.
■Menu screen
 P. 335
■Selecting a track/file
Press the “ PRST” or “TRACK ” button or turn the “TUNE•SCROLL” knob
to select the desired track/file number.
To fast-forward or rewind, press and hold the “  PRST” or “TRACK ” button.
■Selecting the track by the list (CD)
Move the controller to the right an d then select the desired track.
■Selecting a folder (MP3/WMA/AAC disc)
Move the controller to the ri ght and then select “Folders”.
Select the desired folder. Then select a file to begin using the selected
folder.
■Selecting a file by the selected folder (MP3/WMA/AAC disc)
Move the controller to the right and then select “Files”.
Select the desired file.
CD player operation
Insert a disc, press the “MEDIA” butto n or select “DISC” on the “Source”
screen with a disc inserted to begin listening to a CD.
CD top screen
1
2
1
2

3455-5. Playing an audio CD and MP3/WMA/AAC discs
5
Lexus Display Audio system
IS350 AWD/IS350/IS300 AWD/IS300_U
■Error messages
If the following error messages appear on the screen, refer to the table and take the
appropriate measures. If the pr oblem is not rectified, take the vehicle to your Lexus
dealer.
■Discs that can be used
Discs with the marks sh own below can be used.
Playback may not be possible depending on recording format or disc features, or due to
scratches, dirt or deterioration.
CDs with copy-protection feat ures may not play correctly.
■CD player protection feature
To protect the internal components, playback is automatically stopped when a problem is
detected.
■If a disc is left inside the CD player or in the ejected position for extended periods
Disc may be damaged and may not play properly.
■Lens cleaners
Do not use lens cleaners. Doing so may damage the CD player.
■MP3, WMA and AAC files
MP3 (MPEG Audio LAYER3) is a standard audio compression format.
Files can be compressed to approximately 1/10 of their original size by using MP3 com-
pression.
WMA (Windows Media Audio) is a Microsoft audio compression format.
This format compresses audio data to a si ze smaller than that of the MP3 format.
AAC is short for Advanced Audio Coding and refers to an audi o compression technol-
ogy standard used with MPEG2 and MPEG4.
MP3, WMA and AAC file and media/formats compatibility are limited.
MessageCauseCorrection procedures
“Check disc”
• The disc is dirty or dam- aged.
• The disc is inserted upside down.
•The disc is not playable with the player.
•Clean the disc.
• Insert the disc correctly.
•Confirm the disc is play-able with the player.
“DISC Error”There is a malfunction
within the system.Eject the disc.
“No music files found.”No playable data is
included on the disc.Eject the disc.

3465-5. Playing an audio CD and MP3/WMA/AAC discs
IS350 AWD/IS350/IS300 AWD/IS300_U
●MP3 file compatibility
• Compatible standards MP3 (MPEG1 LAYER3, MPEG2 LSF LAYER3)
• Compatible sampling frequencies MPEG1 LAYER3: 32, 44.1, 48 (kHz)
MPEG2 LSF LAYER3: 16, 22.05, 24 (kHz)
• Compatible bit rates (compatible with VBR) MPEG1 LAYER3: 32-320 (kbps)
MPEG2 LSF LAYER3: 8-160 (kbps)
• Compatible channel modes: stereo, jo int stereo, dual channel and monaural
●WMA file compatibility
• Compatible standards
WMA Ver. 7, 8, 9 (only compatible with Window Media Audio Standard)
• Compatible sampling frequencies
32, 44.1, 48 (kHz)
• Compatible bit rates (only compatible with 2-channel playback) Ver. 7, 8: CBR 48-192 (kbps)
Ver. 9: CBR 48-320 (kbps)
●AAC file compatibility
• Compatible standards
MPEG4/AAC-LC
• Compatible sampling frequencies
11.025/12/16/22.05/24/32/44.1/48 (kHz)
• Compatible bit rates 16-320 (kbps)
• Compatible channel modes: 1 ch and 2 ch
●Compatible media
Media that can be used for MP3, WMA and AAC playback are CD-Rs and CD-RWs.
Playback in some instances may not be possible if the CD-R or CD-RW is not final-
ized. Playback may not be possible or the audio may jump if the disc is scratched or
marked with fingerprints.
●Compatible disc formats
The following disc formats can be used.
• Disc formats: CD-ROM Mode 1 and Mode 2 CD-ROM XA Mode 2, Form 1 and Form 2
• File formats: ISO9660 Level 1, Level 2, (Romeo, Joliet)
UDF (2.01 or lower)
MP3, WMA and AAC files written in any fo rmat other than those listed above may
not play correctly, and their file names an d folder names may not be displayed cor-
rectly.
Items related to standards an d limitations are as follows.
• Maximum directory hierarchy: 8 levels (including the root)
• Maximum length of folder na mes/file names: 32 characters
• Maximum number of folders: 192 (including the root)
• Maximum number of files per disc: 255

3475-5. Playing an audio CD and MP3/WMA/AAC discs
5
Lexus Display Audio system
IS350 AWD/IS350/IS300 AWD/IS300_U
●File names
The only files that can be recognized as MP3/WMA/AAC and played are those with
the extension .mp3, .wma or .m4a.
●Discs containing mult i-session recordings
As the audio system is compatible with multi session discs, it is possible to play discs
that contain MP3, WMA and AAC files. Howeve r, only the first session can be played.
●ID3, WMA and AAC tags
ID3 tags can be added to MP3 files, making it possible to record the track title, artist
name, etc.
The system is compatible with ID3 Ver. 1.0, 1.1, and Ver. 2.2, 2.3 ID3 tags. (The number
of characters is based on ID3 Ver. 1.0 and 1.1.)
WMA tags can be added to WMA files, making it possible to record the track title and
artist name in the same way as with ID3 tags.
AAC tags can be added to AAC files, making it possible to record the track title and
artist name in the same way as with ID3 tags.
●MP3, WMA and AAC playback
When a disc containing MP3, WMA or AAC fi les is inserted, all files on the disc are
first checked. Once the file check is fi nished, the first MP3, WMA or AAC file is
played. To make the file check finish more quickly, we recommend you do not write any
files to the disc other than MP3, WMA or AAC files or create any unnecessary fold-
ers.
Discs that contain a mixture of music data and MP3, WMA or AAC format data can-
not be played.
●Extensions
If the file extensions .mp3, .wma and .m4a are used for files other than MP3, WMA
and AAC files, they may be mistakenly recognized and played as MP3, WMA and
AAC files. This may result in large amount s of interference and damage to the speak-
ers.
●Playback
• To play MP3 files with steady sound quality, we recommend a fixed bit rate of at least 128 kbps and a sampling frequency of 44.1 kHz.
• CD-R or CD-RW playback may not be poss ible in some instances, depending on
the characteristics of the disc.
• There is a wide variety of freeware an d other encoding software for MP3, WMA
and AAC files on the market, and depending on the status of the encoding and the
file format, poor sound quality or noise at the start of playback may result. In some
cases, playback may not be possible at all.
• When files other than MP3, WMA or AAC files are recorded on a disc, it may take more time to recognize the disc and in some cases, playback may not be possible at
all.
• Microsoft, Windows, and Windows Media ar e the registered trademarks of Micro-
soft Corporation in the U.S.A. and other countries.

3485-5. Playing an audio CD and MP3/WMA/AAC discs
IS350 AWD/IS350/IS300 AWD/IS300_U
■The Gracenote® media database
●Music recognition technology and related data are provided by Gracenote®.
Gracenote is the industry standard in music recognition technology and related
content delivery. For more info rmation visit www.gracenote.com
.
●CD and music-related data from Graceno te, Inc., copyright © 2000 to present
Gracenote. Gracenote Software, copyri ght © 2000 to present Gracenote. One
or more patents owned by Gracenote appl y to this product and service. See the
Gracenote website for a non-exhaustive list of applicable Gracenote patents. Gra-
cenote, CDDB, MusicID, MediaVOCS, the Gracenote logo and logotype, and the
“Powered by Gracenote” logo are either registered trademarks or trademarks of
Gracenote in the United Stat es and/or other countries.

3495-5. Playing an audio CD and MP3/WMA/AAC discs
5
Lexus Display Audio system
IS350 AWD/IS350/IS300 AWD/IS300_U

3505-5. Playing an audio CD and MP3/WMA/AAC discs
IS350 AWD/IS350/IS300 AWD/IS300_U
NOTICE
■Discs and adapters that cannot be used
Do not use the following types of discs.
Also, do not use 3 in. (8 cm) disc ad apters, DualDiscs or printable discs.
Doing so may damage the player and/or disc insert/eject function.
●Discs that have a diameter that is not 4.7 in. (12 cm).
●Low-quality or deformed discs.
●Discs with a transparent or translucent recording area.
●Discs that have tape, stickers or labels attached to them, or that have had the label
peeled off.
■Player precautions
Failure to follow the precautions below may re sult in damage to the discs or the player
itself.
●Do not insert anything other than discs into the disc slot.
●Do not apply oil to the player.
●Store discs away from direct sunlight.
●Never try to disassemble any part of the player.