tow LEXUS LS500H 2019 Workshop Manual

2994-5. Using the driving support systems
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4
Driving
sound may be heard. This does not indicate
a malfunction.
■When the accumulator tank pressure is
low
When the accumulator tank pressure is low,
the air suspension compressor and valves
may operate repeatedly even though the
vehicle height is not being changed. This
does not indicate a malfunction.
To adjust the vehicle height to one
appropriate for road and driving con-
ditions, press the vehicle height adjust-
ment switch.
Turns high mode on/off.
When high mode is enabled, the high
mode indicator on the meter will illuminate.
The vehicle height will increase by approxi-
mately 0.8 in. (20 mm) from its normal
position.
When the vehicle height is increased by a
control of access mode press the vehicle
height adjustment switch twice to
enable/disable high mode.
WARNING
■Situations in which the operation of
the electronically modulated air sus-
pension should be temporarily dis-
abled
In the following situations, make sure to
temporarily disable al l functions of the
vehicle height control of the electroni-
cally modulated air suspension and then
stop the hybrid system. Otherwise, the
vehicle height may change and part of
your body may be caught under the vehi-
cle, possibly causing injury.
●When the vehicle is parked on a curb
●If any of the wheels is not touching the
ground
●If the vehicle needs to be jacked up
●If the vehicle is to be tied down
●If the vehicle is to be towed
■Vehicle height co ntrol precautions
In the following situations, make sure to
check the safety of the area around the
vehicle, as the vehicle height may change
and part of someone’s body may be
caught in the vehicle, possibly causing
injury or the vehicle may be damaged.
●When opening a door
●When unlocking the doors using the
smart access system with push-button
start
●When changing the vehicle height
using the vehicle height adjustment
switch
NOTICE
■Parking precaution
If the vehicle is parked for a long time, the
vehicle height may change due to
changes in the ambient temperature.
When parking the vehicle, make sure
that the area above and below the vehi-
cle is clear, so that the vehicle will not
contact anything if its height changes.
Be careful when parking the vehicle in an
area with a low ceiling or near low hang-
ing objects, as the vehicle height will
increase when passengers exit the vehi-
cle and exit control of access mode
operates.
Selecting the vehicle height

3155-1. Remote Touch/Display
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5
Interior features
 Double tap
Tap the touchpad twice, quickly. Select the
button on the screen.
Flick
Quick and short movement along the
touchpad with you finger. Move the list
screen.
Pinch in/Pinch out
Slide fingers toward each other or apart on
the touchpad. Change the scale of the
map.
NOTICE
■To prevent damage to the Remote
Touch
Observe the following precautions. Fail-
ure to do so may cause damage to the
Remote Touch.
●Do not allow food, liquid, stickers or lit
cigarettes to contact the Remote
Touch.
●Do not subject the Remote Touch to
excessive pressure or strong impact.
●Do not push the touchpad with a
strong force or use a sharp pointed
object to operate the pad.

3485-5. Using the storage features
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■When stowing the rear cup holders
(vehicles without power rear seat)
Stow the cup holder with the armrest down.
The cup holder cannot be stowed if the
armrest is not down. Press a button to open the console box.
The console box can be opened from
either side.
■Tray in the console box
The tray can be slid and removed.
■Console box light
The console box light turns on when the tail
lights are on.
WARNING
■Items unsuitable for the cup holder
Do not place anything other than cups or
beverage cans in the cup holders.
Inappropriate items must not be stored in
the cup holders even if the lid is closed.
Other items may be thrown out of the
holders in the event of an accident or
sudden braking and cause injury. If possi-
ble, cover hot drinks to prevent burns.
■When not in use
Keep the cup holders closed.
Injuries may result in the event of an acci-
dent or sudden braking.
NOTICE
■To prevent damage to the rear cup
holder (vehicles without power rear
seat)
Stow the cup holder before stowing the
armrest.
■To avoid damaging the power outlet
Close the lid of the power outlet in the
front cup holder when the power outlet is
not in use. Foreign ob jects or liquids that
enter the power outlet may cause a short
circuit.
Console box
WARNING
■Caution while driving
Keep the console box closed.
Injuries may result in the event of an acci-
dent or sudden braking.
NOTICE
■Tray
Do not insert items exceeding the height
of the tray. Doing so may prevent open-
ing and closing of the lid.

3505-5. Using the storage features
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The cargo net is provided for securing
loose items on the floor or items inside
the trunk.
Raise the cargo hooks on the floor.
Hook the net on the cargo hooks.
Side
Pull the strap upwards to lift the lug-
gage mat and remove it.
Trunk features
Cargo net (if equipped)
WARNING
■When the cargo net is not in use
To avoid injury, always return the cargo
hooks on the floor to their stowed posi-
tions.
Shopping bag hooks
NOTICE
■To prevent damage to the grocery
bag hooks
Do not hang any object heavier than 11 lb.
(5 kg) on the grocery bag hooks.
Luggage mats

3525-5. Using the storage features
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2Pass the belt through the clip
3 Tighten the belt
Depending on the size and shape of an
object, such as the case of a warning
reflector, the object may not be able to be
secured with the belts or stowed in an aux-
iliary box.
■Stowing the belt
1 Fold the belt
2 Secure the belt with the clip
To prevent damage to the warning reflec-
tor storage belt when it is not in use, stow
the belt.

3806-3. Do-it-yourself maintenance
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6-3.Do-it-yourself maintenance
Do-it-yourself service pre-
cautions
If you perform maintenance by
yourself, be sure to follow the cor-
rect procedure as given in these
sections.
Maintenance
ItemsParts and tools
12-volt battery
condition
( P.390)•Grease
• Conventional
wrench (for terminal
clamp bolts)
Brake fluid level
( P.388)
• FMVSS No.116 DOT
3 or SAE J1703
brake fluid
FMVSS No.116 DOT
4 or SAE J1704
brake fluid
•Rag or paper towel
• Funnel (used only for adding brake fluid)
Engine/power
control unit cool-
ant level
( P.387)
•“Toyota Super Long
Life Coolant” or a
similar high quality
ethylene gly-
col-based non-sili-
cate, non-amine,
non-nitrite and
non-borate coolant
with long-life hybrid
organic acid tech-
nology
For the U.S.A.:
“Toyota Super Long
Life Coolant” is
pre-mixed with 50%
coolant and 50%
deionized water.
For Canada:
“Toyota Super Long
Life Coolant” is
pre-mixed with 55%
coolant and 45%
deionized water.
•Funnel (used only for adding coolant)
Engine oil level
( P.385)
•“Toyota Genuine
Motor Oil” or equiv-
alent
• Rag or paper towel
•Funnel (used only for adding engine oil)
Fuses ( P.411)
•Fuse with same
amperage rating as
original
Radiator and con-
denser ( P.388)
ItemsParts and tools

3956-3. Do-it-yourself maintenance
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6
Maintenance and care
before serious problems arise.
 The tire pressure detected by the
tire pressure warning system can be
displayed on the multi-information
display. ( P.90)
 If the tire pressure drops below a
predetermined level, the driver is
warned by a screen display and a
warning light. ( P.428)
■Routine tire inflation pressure checks
The tire pressure warning system does not
replace routine tire inflation pressure
checks. Make sure to check tire inflation
pressure as part of your routine of daily
vehicle checks.
■Tire inflation pressure
●It may take a few minutes to display the
tire inflation pressure after the power
switch is turned to ON mode. It may also
take a few minutes to display the tire infla-
tion pressure after inflation pressure has
been adjusted.
●Tire inflation pressure changes with tem-
perature. The displayed values may also be different from the values measured
using a tire pressure gauge.
■Situations in which the tire pressure
warning system may not operate prop-
erly
●In the following cases, the tire pressure
warning system may not operate prop-
erly.
• If non-genuine Lexus wheels are used.
• If a tire has been replaced with a tire that
is not an OE (Original Equipment) tire.
• If a tire has been replaced with a tire that
is not of the specified size.
• If tire chains, etc. are installed.
• An auxiliary-supported run-flat tire is equipped.
• If a window tint that affects the radio wave signals is installed.
• If there is a lot of snow or ice on the vehi- cle, particularly around the wheels or
wheel housings.
• If the tire inflation pressure is much higher than the specified level.
• If wheels not equipped with tire pressure
warning valves and transmitter are used.
• If the ID code on the tire pressure warn- ing valves and transmitters is not regis-
tered in the tire pressure warning
computer.
●Performance may be af fected in the fol-
lowing situations.
• When driving near a TV tower, electric
power plant, gas stat ion, radio station,
large display, airport or other facility that
generates strong radi o waves or electri-
cal noise
• When carrying a portable radio, cellular phone, cordless phone or other wireless
communication device
If tire position information is not correctly
displayed due to the radio wave conditions,
the display may be corrected by changing
the location of the vehicle as the radio wave
conditions may change.
●When the vehicle is stopped, the time
taken for the warning to start or turn off
may be longer.
●When the inflation pressure of a tire
drops rapidly, for example when a tire has
burst, the warning may not operate.

415
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7
7
When trouble arises
When trouble arises
.7-1. Essential informationEmergency flashers................... 416
If your vehicle has to be stopped in an emergency ........................... 416
If the vehicle is trapped in rising water............................................. 417
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................................... 419
If you think something is wrong ........................................................ 423
If a warning light turns on or a warning buzzer sounds ....... 424
If a warning message is displayed ........................................................ 434
If you have a flat tire.................. 439
If the hybrid system will not start ........................................................ 440
If you lose your keys ................. 442
If the fuel filler door cannot be opened........................................ 442
If the electronic key does not operate properly .................... 443
If the 12-volt battery is discharged ........................................................ 445
If your vehicle overheats ........ 450
If the vehicle becomes stuck ........................................................ 454

4197-2. Steps to take in an emergency
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7
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs to be
towed
If towing is ne cessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
2WD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain and related
parts may be damaged, an accident may
occur due to a change in direction of the
vehicle or electricity generated by the
operation of the motor may cause a fire
to occur depending on the nature of the
damage or malfunction.
AWD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the driv etrain or related
parts may be damaged, the vehicle may
fly off the truck, or electricity generated
by the operation of the motor may cause
a fire to occur depending on the nature
of the damage or malfunction.
■While towing
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Make sure to disable all functions of
the vehicle height control of the elec-
tronically modulated air suspension.
Otherwise, the vehicle height may
change and part of your body may be
caught under the vehicle, possibly
causing injury. ( P.301)
●Do not turn the power switch off.
This may lead to an accident as the
rear wheels will be locked by the park-
ing lock.
Also, there is a possibility that the
steering wheel is locked and cannot be
operated.

4207-2. Steps to take in an emergency
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In the following situations, it is not pos-
sible to be towed by another vehicle
using cables or chains, as the rear
wheels may be locked due to the park-
ing lock. Contact your Lexus dealer or
commercial towing service.
There is a malfunction in the shift control system. (
P.173, 434)
 There is a malfunction in the immo-
bilizer system. ( P.71)
 There is a malfunction in the smart
access system with push-button
start. ( P.443)
 The 12-volt battery is discharged.
( P.445)
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
 The hybrid system warning message
is shown on the multi-information
display and the vehicle does not
move.
 The vehicle makes an abnormal
sound.
Do not tow with a sling-type truck to
prevent body damage.
WARNING
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the power switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
Situations when it is not possible
to be towed by another vehicle
Situations when it is necessary to
contact dealers before towing
Towing with a sling-type truck