towing LEXUS NX300H 2019 Owner's Guide

3627-2. Steps to take in an emergency
LEXUS NX300h Owners Manu-
al_USA_M78287_en
7-2.Steps to take in an emergency
If your vehicle needs to be
towed
If towing is necessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
If towing your vehicle with a wheel-
lift type truck, use a towing dolly.
(  P.362, 363)
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain or related
parts may be damaged, the vehicle may
fly off the truck, or electricity generated
by the operation of the motor may cause
a fire to occur depending on the nature
of the damage or malfunction.
■While towing
●When towing using a cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steering
wheel is locked and cannot be oper-
ated.
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the power switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.

3637-2. Steps to take in an emergency
LEXUS NX300h Owners Manu-
al_USA_M78287_en
7
When trouble arises
The following may indicate a problem
with your hybrid tr ansmission. Contact
your Lexus dealer or commercial tow-
ing service before towing. ( P.362)
 The hybrid warning message shows
on the multi-information display and
the vehicle does not move.
 The vehicle makes an abnormal
sound.
Do not tow with a sling-type truck to
prevent body damage.
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
If your vehicle is transported by a flat-
bed truck, it should be tied down at the
locations shown in the illustration.
NOTICE
■Recreational towing (behind motor
home, etc.)
Never dinghy tow your vehicle to pre-
vent causing serious damage to the
Hybrid AWD system and transmission.
(  P.167)
Situations when it is necessary to
contact dealers before towing
Towing with a sling-type truck
Towing with a wheel-lift type
truck
Using a flatbed truck

3647-2. Steps to take in an emergency
LEXUS NX300h Owners Manu-
al_USA_M78287_en
If you use chains or cables to tie down
your vehicle, the angles shaded in
black must be 45°.
Do not overly tighten the tie downs or
the vehicle may be damaged.
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for a short dis-
tance at under 18 mph (30 km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
wheels, drivetrain, ax les, steering and
brakes must be in good condition.
To have your vehicle towed by another vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet by following the specified
procedure.
1
Take out the towing eyelet.
(P.380)
2 Remove the eyelet cover using a
flathead screwdriver.To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
3Insert the towing eyelet into the
hole and tighten partially by hand.
Emergency towing procedure
To have your vehicle towed

3657-2. Steps to take in an emergency
LEXUS NX300h Owners Manu-
al_USA_M78287_en
7
When trouble arises
4 Tighten down the towing eyelet
securely using a wheel nut wrench.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the hybrid system.
If the hybrid system does not start, turn the
power switch to ON mode.
7Shift the shift lever to N and release
the parking brake.
When the shift lever cannot be shifted:
P.174
■While towing
If the hybrid system is off, the power assist
for the brakes and steering will not function,
marking steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in luggage
compartment. ( P.380)
 Fluid leaks under the vehicle
(Water dripping from the air condi-
tioning after use is normal.)
 Flat-looking tires or uneven tire
wear
 Engine coolant temperature gauge
needle continually points higher
than normal
 Changes in exhaust sound
 Excessive tire squeal when corner-
ing
 Strange noises related to the sus-
pension system
 Pinging or other noises related to
the hybrid system
 Engine misfire or misses, stumbling
or running roughly
 Appreciable loss of power
 Vehicle pulls heavily to one side
when braking
If you think something is
wrong
If you notice any of the following
symptoms, your vehicle probably
needs adjustment or repair. Con-
tact your Lexus dealer as soon as
possible.
Visible symptoms
Audible symptoms
Operational symptoms

3807-2. Steps to take in an emergency
LEXUS NX300h Owners Manu-
al_USA_M78287_en
Jack handle
Wheel nut wrench
Towing eyelet
Spare tire
Jack
Screwdriver
Location of the spare tire, jack and tools
A
B
C
D
E
F
WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause
the vehicle to suddenly fall off the jack,
leading to death or serious injury.
●Do not use the tire jack for any pur-
pose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with
this vehicle for replacing a flat tire.
Do not use it on other vehicles, and do
not use other tire jacks for replacing
tires on this vehicle.
●Put the jack properly in its jack point.
●Do not put any part of your body under
the vehicle while it is supported by the
jack.
●Do not start the hybrid system or drive
the vehicle while the vehicle is sup-
ported by the jack.
●Do not raise the vehicle while some-
one is inside.
●When raising the vehicle, do not put an
object on or under the jack.
●Do not raise the vehicle to a height
greater than that required to replace
the tire.

3817-2. Steps to take in an emergency
LEXUS NX300h Owners Manu-
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When trouble arises
1 Open the back door.
2 Pull the lever upwards and open the
deck board. 3
Lift the deck board and remove the
hook on the backside of the deck
board.
4 Use the hook to secure the deck
board as shown in the illustration.
5 Removing the Jack.
1 Remove the rubber band.
2 Remove the cover and the jack.
When stowing the jack, close it by turning
WARNING
●Use a jack stand if it is necessary to get
under the vehicle.
●When lowering the vehicle, make sure
that there is no-one near the vehicle. If
there are people nearby, warn them
vocally before lowering.
Taking out the jack

3997-2. Steps to take in an emergency
LEXUS NX300h Owners Manu-
al_USA_M78287_en
7
When trouble arises
1 Stop the hybrid system. Shift the
shift lever to P and set the parking
brake.
2 Remove the mud, snow or sand
from around the front wheels.
3 Place wood, stones or some other
material under the front wheels to
help provide traction.
4 Restart the hybrid system.
5 Shift the shift lever to D or R,
release the parking brake. Then,
while exercising caution, depress
the accelerator pedal.
■When it is difficult to free the vehicle
Press to turn off TRAC. ( P.250)
If the vehicle becomes stuck
Carry out the following proce-
dures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Recovering procedure
WARNING
■When attempting to free a stuck vehi-
cle
If you choose to push the vehicle back
and forth to free it, make sure the sur-
rounding area is clear to avoid striking
other vehicles, obje cts or people. The
vehicle may also lunge forward or lunge
back suddenly as it becomes free. Use
extreme caution.
■When shifting the shift lever
Be careful not to shif t the shift lever with
the accelerator pedal depressed.
This may lead to un expected rapid accel-
eration of the vehicle that may cause an
accident resulting in death or serious
injury.
NOTICE
■To avoid damage to the hybrid trans-
mission and other components
●Avoid spinning the front wheels and
depressing the accelerator pedal
more than necessary.
●If the vehicle remains stuck even after
these procedures are performed, the
vehicle may require towing to be freed.

4028-1. Specifications
LEXUS NX300h Owners Manu-
al_USA_M78287_en
8-1.Specifications
*1:Unladen vehicle
*2: Vehicles with towing package
■Vehicle identification number
The vehicle identification number
(VIN) is the legal identifier for your
vehicle. This is the primary identifica-
tion number for your Lexus. It is used in
registering the ownership of your vehi-
cle.
This number is stamped on the top left
of the instrument panel. This number is also on the Certification
Label.
Maintenance data (fuel, oil level, etc.)
Dimensions and weight
Overall length182.7 in. (4640 mm)
Overall width72.6 in. (1845 mm)
Overall height*164.8 in. (1645 mm)
Wheelbase104.7 in. (2660 mm)
TreadFront62.2 in. (1580 mm)
Rear62.2 in. (1580 mm)
Vehicle capacity weight
(Occupants + luggage)895 lb. (405 kg)
Trailer Weight Rating*2
(Trailer weight + cargo weight)1500 lb. (685 kg)
Vehicle identification

4058-1. Specifications
LEXUS NX300h Owners Manu-
al_USA_M78287_en
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Vehicle specifications
as an example):
• The 0W in 0W-20 indicates the characteristic of the oil which allows
cold startability. Oils with a lower
value before the W allow for easier
starting of the engine in cold
weather.
• The 20 in 0W-20 indicates the vis- cosity characteristic of the oil when
the oil is at high temperature. An oil
with a higher viscosity (one with a
higher value) may be better suited if
the vehicle is operated at high
speeds, or under extreme load con-
ditions. How to read oil container label:
The International Lubricant Specifica-
tion Advisory Committee (ILSAC)
Certification Mark is added to some oil
containers to help you select the oil you
should use.
*: The coolant capacity is the quantity of reference.
If replacement is necessary, contact your Lexus dealer.
Cooling system
Capacity*
Gasoline
engine
Vehicles with towing package
7.7 qt. (7.3 L, 6.4 Imp.qt.)
Vehicles without towing package
7.1 qt. (6.7 L, 5.9 Imp.qt.)
Power con-
trol unit3.3 qt. (3.1 L, 2.7 Imp.qt.)
Coolant type
Use either of the following:
 “Toyota Super Long Life Coolant”
 Similar high-quality ethy lene glycol-based non-
silicate, non-amine, non-nitrite, and nonborate
coolant with long-life hy brid organic acid tech-
nology
Do not use plain water alone.

4298-2. Customization
LEXUS NX300h Owners Manu-
al_USA_M78287_en
8
Vehicle specifications
*1: If equipped
*2: Configured by operating the sw itch of the lower back door. (P.118)
*3: While carrying the electronic key on your person, press the back door opener switch.
*4: When the towing hitch is installed, the kick sensor does not work
■Vehicle customization
●When the speed linked door locking function and shift po sition linked door locking func-
tion are both on, the door lock operates as follows.
• When shifting the shift lever to any position other than P, all the doors will be locked.
• If the vehicle is started with all the doors locked, the speed linked door locking function
would not operate.
• If the vehicle is started with any door unlock ed, the speed linked door locking function will
operate.
●When the smart access system with push-button start is off, smart door unlocking cannot
be customized.
●When the doors remain closed after unlock ing the doors and the automatic door lock
function is activat ed, the signals will be generated in accordance with the Operation sig-
nal (buzzer) and the Operation sign al (emergency flashers) settings.
■In the following situations, customize mode in which the settings can be changed
through the multi-information display will automatically be turned off.
●A warning message appears after the cu stomize mode screen is displayed.
●The power switch is turned off.
●The vehicle begins to move while the customize mode screen is displayed.
Back door opener switch
operationsWhen the back
door is locked
*3When the back
door is unlocked——O—
Power back door operationsOnOff—O——
Operation buzzer volume31—O——2
Kick Sensor*1, 4OnOff—O——
FunctionDefault settingCustomized set- tingABCD