LEXUS NX300h 2020 Owners Manual

4017-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
7
When trouble arises
Screwdriver 1Open the back door.
2 Pull the lever upwards and open the
deck board.
3 Lift the deck board and remove the
hook on the backside of the deck
board.F
WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause
the vehicle to suddenly fall off the jack,
leading to death or serious injury.
●Do not use the tire jack for any pur-
pose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with
this vehicle for replacing a flat tire.
Do not use it on other vehicles, and do
not use other tire jacks for replacing
tires on this vehicle.
●Put the jack properly in its jack point.
●Do not put any part of your body under
the vehicle while it is supported by the
jack.
●Do not start the hybrid system or drive
the vehicle while the vehicle is sup-
ported by the jack.
●Do not raise the vehicle while some-
one is inside.
●When raising the vehicle, do not put an
object on or under the jack.
●Do not raise the vehicle to a height
greater than that required to replace
the tire.
●Use a jack stand if it is necessary to get
under the vehicle.
●When lowering the vehicle, make sure
that there is no-one near the vehicle. If
there are people nearby, warn them
vocally before lowering.
Taking out the jack

4027-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
4Use the hook to secure the deck
board as shown in the illustration.
5 Removing the Jack.
1 Remove the rubber band.
2 Remove the cover and the jack.
When stowing the jack, close it by turning
the handle indicated by until it does not
move anymore, stow the jack and the
cover, and press on the jack to fix with the
rubber band.
1 Remove deck under tray.
2 Loosen the center fastener that
secures the spare tire.
1 Chock the tires.
A
Taking out the spare tire
WARNING
■When storing the spare tire
Be careful not to catch fingers or other
body parts between the spare tire and
the body of the vehicle.
Replacing a flat tire

4037-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
7
When trouble arises
2 Slightly loosen the wheel nuts (one
turn).
3 Turn the tire jack portion by
hand until the notch of the jack is in
contact with the jack point.
The jack point guides are located under
the rocker panel. They indicate the jack
point positions.
4Install the wheel nut wrench in jack
handle.
5 Raise the vehicle until the tire is
slightly raised off the ground.
6 Remove all the wheel nuts and the
tire.
When resting the tire on the ground, place
the tire so that the wheel design faces up to
avoid scratching the wheel surface.
Flat tireWheel chock positions
Front left-
hand sideBehind the rear right-hand
side tire
Front right-
hand sideBehind the rear left-hand
side tire
Rear left-hand
sideIn front of the front right-
hand side tire
Rear right-
hand sideIn front of the front left-
hand side tire
A

4047-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
1Remove any dirt or foreign matter
from the wheel contact surface.
If foreign matter is on the wheel contact
surface, the wheel nuts may loosen while
the vehicle is in motion, causing the tire to
WARNING
■Replacing a flat tire
●Observe the following precautions.
Failure to do so may result in serious
injury:
• Do not try to remove the wheel orna- ment by hand. Take due care in han-
dling the ornament to avoid
unexpected personal injury.
• Do not touch the disc wheels or the area around the brakes immediately
after the vehicle has been driven.
After the vehicle has been driven the
disc wheels and the area around the
brakes will be extremely hot. Touching
these areas with hands, feet or other
body parts while changing a tire, etc.
may result in burns.
●Failure to follow these precautions
could cause the wheel nuts to loosen
and the tire to fall of f, resulting in death
or serious injury.
• Never use oil or grease on the wheel bolts or wheel nuts.
Oil and grease may cause the wheel
nuts to be excessively tightened, lead-
ing to bolt or disc wheel damage. In
addition, the oil or grease can cause
the wheel nuts to loosen and the wheel
may fall off, causing a serious accident.
Remove any oil or grease from the
wheel bolts or wheel nuts.
• Have the wheel nuts tightened with a torque wrench to 76 ft•lbf (103 N•m,
10.5 kgf•m) as soon as possible after
changing wheels.
• When installing a tire, only use wheel nuts that have been specifically
designed for that wheel.
• If there are any cracks or deformations in the bolt screws, nut threads or bolt
holes of the wheel, have the vehicle
inspected by your Lexus dealer.
• Do not attach a heavily damaged wheel ornament, as it may fly off the
wheel while the vehicle is moving.
■Replacing a flat tire for vehicles with
power back door
In cases such as when replacing tires,
make sure to turn off the power back
door main switch ( P.124). Failure to do
so may cause the back door to operate
unintentionally if th e power back door
switch is accidentally touched, resulting
in hands and fingers being caught and
injured.
Installing the spare tire

4057-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
7
When trouble arises
come off.
2 Install the spare tire and loosely
tighten each wheel nut by hand by
approximately the same amount.
Tighten the wheel nuts until the tapered
portion comes into loose contact with
the disc wheel seat .
3Install the wheel nut wrench in jack
handle. 4
Lower the vehicle.
5 Firmly tighten each wheel nut two
or three times in the order shown in
the illustration.
Tightening torque:
76 ft•lbf (103 N•m, 10.5 kgf•m)
6Stow the flat tire, tire jack and all
tools.
■The compact spare tire
●The compact spare tire is identified by the
label “TEMPORARY USE ONLY” on
the tire sidewall.
Use the compact spar e tire temporarily,
and only in an emergency.
●Make sure to check the tire inflation pres-
sure of the compact spare tire. ( P.428)
■After completing the tire change
The tire pressure warn ing system must be
reset. ( P.361)
■When using the compact spare tire
As the compact spare tire is not equipped
with a tire pressure warning valve and trans-
mitter, low inflation pressure of the spare
tire will not be indicated by the tire pressure
A
B

4067-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_enwarning system. Also, if you replace the
compact spare tire after the tire pressure
warning light comes on, the light remains
on.
■When the compact spare tire is
equipped
The vehicle becomes lower when driving
with the compact spar e tire compared to
when driving with standard tires.
■If you have a flat fron t tire on a road cov-
ered with snow or ice
Install the compact spare tire on one of the
rear wheels of the vehicle. Perform the fol-
lowing steps and fit tire chains to the front
tires:
1 Replace a rear tire with the compact
spare tire.
2 Replace the flat front tire with the tire
removed from the rear of the vehicle.
3 Fit tire chains to the front tires.
WARNING
■When using the compact spare tire
●Remember that the spare tire provided
is specifically desi gned for use with
your vehicle. Do not use your spare
tire on another vehicle.
●Do not use more than one spare tire
simultaneously.
●Replace the spare tire with a standard
tire as soon as possible.
●Avoid sudden acceleration, abrupt
steering, sudden braking and shifting
operations that cause sudden engine
braking.
■When the compact spare tire is
attached
The vehicle speed may not be correctly
detected, and the following systems may
not operate correctly:
• ABS & Brake assist
•VSC
•TRAC
• Dynamic radar cruise control with full- speed range
• PCS (Pre-Collision System)
•EPS
• LTA (Lane Tracing Assist) (if equipped)
• LDA (Lane Departure Alert with steering control) (if equipped)
• Panoramic view monitor (if equipped)
• Lexus parking assist monitor (if equipped)
• Intuitive parking assist (if equipped)
• Navigation system (if equipped)
• BSM (Blind spot monitor) (if equipped)
• Automatic high Beam (if equipped)
Also, not only can the following system
not be utilized fully, bu t it may even nega-
tively affect the drive-train components:
•E-Four
■Speed limit when using the compact
spare tire
Do not drive at speeds in excess of 50
mph (80 km/h) when a compact spare
tire is installed on the vehicle.
The compact spare tire is not designed
for driving at high speeds. Failure to
observe this precaution may lead to an
accident causing death or serious injury.
■After using the tools and jack
Before driving, make sure all the tools
and jack are securely in place in their
storage location to reduce the possibility
of personal injury during a collision or
sudden braking.

4077-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
7
When trouble arises
One of the following may be the cause
of the problem:
 The electronic key may not be func-
tioning properly. ( P.410)
 There may not be sufficient fuel in
the vehicle’s tank.
Refuel the vehicle. ( P.70)
 There may be a malfunction in the
immobilizer system. ( P.75)
 There may be a malfunction in the
steering lock system.
 The hybrid system may be malfunc-
tioning due to an electrical problem
such as electronic key battery
depletion or a blown fuse. However,
depending on the type of malfunc-
tion, an interim measure is available
to start the hybrid system.
( P.408)
NOTICE
■Be careful when driving over bumps
with the compact spare tire installed
on the vehicle
The vehicle becomes lower when driving
with the compact spare tire compared to
when driving with standard tires. Be
careful when driving over uneven road
surfaces.
■Driving with tire chains and the com-
pact spare tire
Do not fit tire chains to the compact
spare tire.
Tire chains may damage the vehicle body
and adversely affect driving perfor-
mance.
■When replacing the tires
When removing or fitting the wheels,
tires or the tire pressure warning valve
and transmitter, contact your Lexus
dealer as the tire pr essure warning valve
and transmitter may be damaged if not
handled correctly.
If the hybrid system will not
start
Reasons for the hybrid system not
starting vary depending on the situ-
ation.
Check the following and perform
the appropriate procedure:
The hybrid system will not start
even though the correct starting
procedure is being followed.
(  P.174)

4087-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
One of the following may be the cause
of the problem:
The 12-volt battery may be dis-
charged. ( P.412)
 The 12-volt battery terminal con-
nections may be loose or corroded.
( P.352)
One of the following may be the cause
of the problem:
 The 12-volt battery may be dis-
charged. ( P.412)
 One or both of the 12-volt battery
terminals may be disconnected.
( P.352)
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the hybrid system does not start,
the following steps can be used as an
interim measure to start the hybrid sys-
tem if the power switch is functioning
normally.
Do not use this starting procedure
except in cases of emergency. 1
Set the parking brake.
2 Shift the shift lever to P.
3 Turn the power switch to ACCES-
SORY mode.
4 Press and hold the power switch for
about 15 seconds while depressing
the brake pedal firmly.
Even if the hybrid system can be
started using the above steps, the sys-
tem may be malfunctioning. Have the
vehicle inspected by your Lexus dealer.
The interior lights and head-
lights are dim, or the horn does
not sound or sounds at a low vol-
ume.
The interior lights and head-
lights do not turn on, or the horn
does not sound.
Starting the hybrid system in an
emergency

4097-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
7
When trouble arises
1 Remove the cover inside the lug-
gage compartment by inserting a
screwdriver.
When removing the cover, to pre-
vent damage, cover the tip of the
screwdriver with a rag.
2 After removing the cover, pull the
lever to unlock the fuel filler door
and it will be ready to open as usual.
If you lose your keys
New genuine mechanical keys can
be made by your Lexus dealer using
another mechanical key and the
key number stamped on your key
number plate. Keep the plate in a
safe place such as your wallet, not in
the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost, the risk
of vehicle theft increases significantly.
Visit your Lexus deal er immediately with
all remaining electronic keys and the
card key that were provided with your
vehicle.
If the fuel filler door cannot
be opened
If the fuel filler door opener switch
cannot be operated, the following
procedure can be used to open the
fuel filler door.
Opening the fuel filler door

4107-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
■Things to check before taking measures
●Make sure that the smart access system
with push-button start has not been deac-
tivated in the customization setting. If it is
off, turn the function on.
●Check if battery-saving mode is set. If it is
set, cancel the function. ( P.127)
Use the mechanical key ( P.108) to
perform the following operations.
■Unlocking the door
1 Insert the mechanical key while
pulling on the driver’s door handle.
2 Turn the key in order to perform the
following operations.
Unlocking the door
Opens the windows and moon
roof
* (turn and hold)
Closes the windows and moon
roof
* (turn and hold)
*: This setting must be customized at your Lexus dealer
3 Remove the key, return the handle,
and then pull the handle again.
If the electronic key does not
operate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.128) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors can be opened and the hybrid
system can be started by following
the procedure below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key related problems
Take your vehicle with all the electronic
keys provided with your vehicle, includ-
ing the card key, to your Lexus dealer.
Locking and unlocking the doors
A
B
C