key LEXUS NX300h 2020 Service Manual

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LEXUS NX300h Owners Manual_USA_M78530_en
6
6
Maintenance and care
Maintenance and care
6-1. Maintenance and careCleaning and protecting the vehi-cle exterior ................................ 330
Cleaning and protecting the vehi- cle interior ................................. 333
6-2. Maintenance Maintenance requirements .. 337
General maintenance ............. 338
Emission inspection and mainte- nance (I/M) programs ......... 340
6-3. Do-it-yourself maintenance Do-it-yourself service precautions........................................................ 342
Hood............................................... 344
Positioning a floor jack............ 344
Engine compartment............... 346
12-volt battery............................. 352
Tires ................................................ 355
Tire inflation pressure .............. 363
Wheels........................................... 365
Air conditioning filter...............367
Electronic key battery ............. 368
Checking and replacing fuses ........................................................ 370
Headlight aim.............................. 372
Light bulbs .................................... 374

3306-1. Maintenance and care
LEXUS NX300h Owners Manual_USA_M78530_en
6-1.Maintenance and care
Working from top to bottom, liber-
ally apply water to the vehicle body,
wheel wells and underside of the
vehicle to remove any dirt and dust.
 Wash the vehicle body using a
sponge or soft cloth, such as a
chamois.
 For hard-to-remove marks, use car
wash soap and rinse thoroughly with
water.
 Wipe away any water.
 Wax the vehicle when the water-
proof coating deteriorates.
If water does not bead on a clean surface,
apply wax when the vehicle body is cool.
■Self-restoring coat
The vehicle body has a self-restoring coat-
ing that is resistant to small surface
scratches caused in a car wash etc.
●The coating lasts for 5 to 8 years from
when the vehicle is delivered from the
plant.
●The restoration time differs depending on
the depth of the scratch and outside tem-
perature. The restoration time may
become shorter when the coating is
warmed by applying warm water.
●Deep scratches caused by keys, coins,
etc. cannot be restored.
●Do not use wax that contain abrasives.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power back door (if equipped)
Start washing from the front of the vehicle.
Extend the mirrors before driving.
●Brushes used in automatic car washes
may scratch the vehicl e surface and harm
your vehicle’s paint.
●Rear spoiler may not be washable in
some automatic car washes. There may
also be an increased risk of damage to
vehicle.
■High pressure car washes
As water may enter the cabin, do not bring
the nozzle tip near the gaps around the
doors or perimeter of the windows, or spray
these areas continuously.
■Note for a smart access system with
push-button start
●If the door handle becomes wet while the
electronic key is within the effective
range, the door may lock and unlock
repeatedly. In that case, follow the follow-
ing correction procedures to wash the
vehicle:
• Place the electronic key in a location 6 ft.
(2 m) or more away from the vehicle.
(Take care to ensure that the key is not
stolen.)
• Set the electronic key to battery-saving mode to disable the smart access system
with push-button start. ( P.127)
■Aluminum wheels
●Remove any dirt immediately by using a
neutral detergent.
●Wash detergent off with water immedi-
ately after use.
●To protect the paint from damage, make
sure to observe the following precau-
tions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when
they are hot, such as after driving or park-
ing in hot weather
Cleaning and protecting the
vehicle exterior
Perform cleaning in a manner
appropriate to each component
and its material.
Cleaning instructions

3526-3. Do-it-yourself maintenance
LEXUS NX300h Owners Manual_USA_M78530_en
The 12-volt battery is located in the left-
hand side of luggage compartment.
■Before recharging
When recharging, the 12-volt battery pro-
duces hydrogen gas which is flammable
and explosive. Therefore, observe the fol-
lowing precautions before recharging:
●If recharging with the 12-volt battery
installed on the vehicle, be sure to discon-
nect the ground cable.
●Make sure the power switch on the char-
ger is off when connecting and discon-
necting the charger cables to the 12-volt
battery.
■After recharging/reconnecting the 12-
volt battery
●The hybrid system may not start. Follow
the procedure below to initialize the sys-
tem.
1 Shift the shift lever to P.
2 Open and close any of the doors.
3 Restart the hybrid system.
●Unlocking the doors using the smart
access system with pu sh-button start may
not be possible immediately after recon-
necting the 12-volt battery. If this hap-
pens, use the wireless remote control or
the mechanical key to lock/unlock the
doors.
●Start the hybrid system with the power
switch in ACCESSORY mode. The
WARNING
■When adding washer fluid
Do not add washer fluid when the hybrid
system is hot or operating as washer fluid
contains alcohol and may catch fire if
spilled on the engine etc.
NOTICE
■Do not use any fluid other than
washer fluid
Do not use soapy water or engine anti-
freeze instead of washer fluid.
Doing so may cause streaking on the
vehicle’s painted surfaces, as well as
damaging the pump leading to problems
of the washer fluid not spraying.
■Diluting washer fluid
Dilute washer fluid with water as neces-
sary.
Refer to the freezing temperatures listed
on the label of the washer fluid bottle.
12-volt battery
Location

3686-3. Do-it-yourself maintenance
LEXUS NX300h Owners Manual_USA_M78530_en
■When the card key battery needs to be
replaced (if equipped)
The battery for the card key is available only
at Lexus dealers. Your Lexus dealer can
replace the battery for you.
■If the electronic key battery is depleted
The following symptoms may occur:
●The smart access system with push-but-
ton start and wireless remote control will
not function properly.
●The operationa l range will be reduced.
Prepare the following before replacing
the battery:
Flathead screwdriver
 Lithium battery CR2032
■Use a CR2032 lithium battery
●Batteries can be purchased at your Lexus
dealer, local electrical appliance shops or
camera stores.
●Replace only with the same or equivalent
type recommended by the manufacturer.
●Dispose of used batteries according to
the local laws.
NOTICE
■When using the air conditioning sys-
tem
Make sure that a filter is always installed.
Using the air conditioning system without
a filter may cause damage to the system.
Electronic key battery
Replace the battery with a new one
if it is depleted.
Items to prepare

3696-3. Do-it-yourself maintenance
LEXUS NX300h Owners Manual_USA_M78530_en
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Maintenance and care
1 Take out the mechanical key.
2 Remove the cover.
To prevent damage to the key, cover the tip
of the flathead screwdriver with a tape.
3Remove the depleted battery.
Insert a new battery with the “+” terminal
facing up.
Replacing the batteryWARNING
■Removed battery and other parts
These parts are small and if swallowed by
a child, they can cau se choking. Keep
away from children. Failure to do so
could result in death or serious injury.
NOTICE
■For normal operation after replacing
the battery
Observe the following precautions to
prevent accidents:
●Always work with dry hands.
Moisture may cause the battery to
rust.
●Do not touch or move any other com-
ponent inside the remote control.
●Do not bend either of the battery ter-
minals.

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When trouble arises
When trouble arises
7-1. Essential informationEmergency flashers.................. 378
If your vehicle has to be stopped in an emergency .......................... 378
If the vehicle is trapped in rising water............................................ 379
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................................... 381
If you think something is wrong ........................................................ 384
If a warning light turns on or a warning buzzer sounds ....... 386
If a warning message is displayed ........................................................ 396
If you have a flat tire.................. 400
If the hybrid system will not start ........................................................ 407
If you lose your keys ................. 409
If the fuel filler door cannot be opened........................................ 409
If the electronic key does not operate properly ..................... 410
If the 12-volt battery is discharged ......................................................... 412
If your vehicle overheats ......... 416
If the vehicle becomes stuck . 419

4077-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
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When trouble arises
One of the following may be the cause
of the problem:
 The electronic key may not be func-
tioning properly. ( P.410)
 There may not be sufficient fuel in
the vehicle’s tank.
Refuel the vehicle. ( P.70)
 There may be a malfunction in the
immobilizer system. ( P.75)
 There may be a malfunction in the
steering lock system.
 The hybrid system may be malfunc-
tioning due to an electrical problem
such as electronic key battery
depletion or a blown fuse. However,
depending on the type of malfunc-
tion, an interim measure is available
to start the hybrid system.
( P.408)
NOTICE
■Be careful when driving over bumps
with the compact spare tire installed
on the vehicle
The vehicle becomes lower when driving
with the compact spare tire compared to
when driving with standard tires. Be
careful when driving over uneven road
surfaces.
■Driving with tire chains and the com-
pact spare tire
Do not fit tire chains to the compact
spare tire.
Tire chains may damage the vehicle body
and adversely affect driving perfor-
mance.
■When replacing the tires
When removing or fitting the wheels,
tires or the tire pressure warning valve
and transmitter, contact your Lexus
dealer as the tire pr essure warning valve
and transmitter may be damaged if not
handled correctly.
If the hybrid system will not
start
Reasons for the hybrid system not
starting vary depending on the situ-
ation.
Check the following and perform
the appropriate procedure:
The hybrid system will not start
even though the correct starting
procedure is being followed.
(  P.174)

4097-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
7
When trouble arises
1 Remove the cover inside the lug-
gage compartment by inserting a
screwdriver.
When removing the cover, to pre-
vent damage, cover the tip of the
screwdriver with a rag.
2 After removing the cover, pull the
lever to unlock the fuel filler door
and it will be ready to open as usual.
If you lose your keys
New genuine mechanical keys can
be made by your Lexus dealer using
another mechanical key and the
key number stamped on your key
number plate. Keep the plate in a
safe place such as your wallet, not in
the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost, the risk
of vehicle theft increases significantly.
Visit your Lexus deal er immediately with
all remaining electronic keys and the
card key that were provided with your
vehicle.
If the fuel filler door cannot
be opened
If the fuel filler door opener switch
cannot be operated, the following
procedure can be used to open the
fuel filler door.
Opening the fuel filler door

4107-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
■Things to check before taking measures
●Make sure that the smart access system
with push-button start has not been deac-
tivated in the customization setting. If it is
off, turn the function on.
●Check if battery-saving mode is set. If it is
set, cancel the function. ( P.127)
Use the mechanical key ( P.108) to
perform the following operations.
■Unlocking the door
1 Insert the mechanical key while
pulling on the driver’s door handle.
2 Turn the key in order to perform the
following operations.
Unlocking the door
Opens the windows and moon
roof
* (turn and hold)
Closes the windows and moon
roof
* (turn and hold)
*: This setting must be customized at your Lexus dealer
3 Remove the key, return the handle,
and then pull the handle again.
If the electronic key does not
operate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.128) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors can be opened and the hybrid
system can be started by following
the procedure below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key related problems
Take your vehicle with all the electronic
keys provided with your vehicle, includ-
ing the card key, to your Lexus dealer.
Locking and unlocking the doors
A
B
C

4117-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
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When trouble arises
■Locking the door
1 Move the inside lock button to the
lock position.
2 Close the door.
1 Ensure that the shift lever is in P and
depress the brake pedal.
2 Touch the Lexus emblem side of the
electronic key to the power switch.
When the electronic key is detected, a
buzzer sounds and the power switch will
turn to ON mode.
When the smart access system with push-
button start is deactivated in customization
setting, the power switch will turn to ACCESSORY mode.
3
Firmly depress the brake pedal and
check that message shown on the
multi-information display.
4 Press the power switch.
In the event that the hybrid system still can-
not be operated, contact your Lexus
dealer.
■Stopping the hybrid system
Set the parking brake, shift the shift lever to
P and press the power switch as you nor-
mally do when stopping the hybrid system.
■Electronic key battery
As the above procedure is a temporary
measure, it is recommended that the elec-
tronic key battery be replaced immediately
when the battery is depleted.
■Alarm
Using the mechanical ke y to lock the doors
will not set the alarm system. If a door is
unlocked using the me chanical key when
the alarm system is set, the alarm may be
triggered.
WARNING
■When using the mechanical key and
operating the power windows or
moon roof
Operate the power window or moon
roof after checking to make sure that
there is no possibilit y of any passenger
having any of their body parts caught in
the window or moon roof.
Also, do not allow ch ildren to operate the
mechanical key. It is possible for children
and other passengers to get caught in
the power window or moon roof.
Starting the hybrid system