LEXUS NX300h 2021 Owners Manual

3817-1. Essential information
LEXUS NX300h Owners Manual_USA_M78578_en
7
When trouble arises
press it briefly 3 times or more in
succession.
5 Stop the vehicle in a safe place by
the road. 
Remove the seat belt first.
 If the door can be opened, open the
door and exit the vehicle.
 If the door can not be opened, open
the window using the power window
switch and exit the vehicle through
the window.
 If the window can not be opened
using the power window switch,
remain calm, wait until the water
level inside the vehicle rises to the
point that the water pressure inside
of the vehicle equals the water pres-
sure outside of the vehicle, and then
open the door and exit the vehicle.
WARNING
■If the hybrid system has to be turned
off while driving
Power assist for the steering wheel will
be lost, making th e steering wheel
heavier to turn. Decelerate as much as
possible before turning off the hybrid sys-
tem.
If the vehicle is trapped in
rising water
In the event the vehicle is sub-
merged in water, remain calm and
perform the following.
WARNING
■Using an emergency hammer* for
emergency escape
The front side wind ows and rear side
windows, as well as the rear window can
be shattered with an emergency ham-
mer
* used for emergency escape. How-
ever, an emergency hammer can not
shatter the windshield as it is laminated
glass.
*: Contact your Lexus dealer or after-
market accessory manufacturer for
further information about an emer-
gency hammer.

3827-1. Essential information
LEXUS NX300h Owners Manual_USA_M78578_en
WARNING
■Escaping the vehicle from the window
There are cases where escaping the
vehicle from the window is not possible
due to seating position, passenger body
type, etc.
When using an emergency hammer,
consider your seat location and the size
of the window opening to ensure that the
opening is accessible and large enough
to escape.

3837-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
7
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs to be
towed
If towing is necessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
If towing your vehicle with a wheel-
lift type truck, use a towing dolly.
(  P.383, 384)
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain or related
parts may be damaged, the vehicle may
fly off the truck, or electricity generated
by the operation of the motor may cause
a fire to occur depending on the nature
of the damage or malfunction.
■While towing
●When towing using cables or chains,
avoid sudden starts, etc., which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steering
wheel is locked and cannot be oper-
ated.
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the power switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.

3847-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
The following may indicate a problem
with your hybrid transmission. Contact
your Lexus dealer or commercial tow-
ing service before towing. ( P.383)
 The hybrid system warning message
is shown on the multi-information
display and the vehicle does not
move.
 The vehicle makes an abnormal
sound.
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
When using a flat-bed truck to trans-
port the vehicle, use tire strapping
belts. Refer to the owner’s manual of
the flat-bed truck for the tire strapping
method.
NOTICE
■Recreational towing (behind motor
home, etc.)
Never dinghy tow your vehicle to pre-
vent causing serious damage to the
Hybrid AWD system and transmission.
(  P.173)
Situations when it is necessary to
contact dealers before towing
Towing with a wheel-lift type
truck
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck to pre-
vent body damage.
Using a flatbed truck

3857-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
7
When trouble arises
In order to suppress vehicle movement
during transportation, set the parking
brake and turn the power switch off.
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for short distance
at under 18 mph (30 km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
wheels, drivetrain, ax les, steering and
brakes must be in good condition.
To have your vehicle towed by another
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet by following the specified
procedure.
1 Take out the wheel nut wrench, flat-
head screwdriver and towing eye-
let. ( P.402)
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
Type A
Type B
3 Insert the towing eyelet into the
hole and tighten partially by hand.
Emergency towing
To have your vehicle towed

3867-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
4Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the hybrid system.
If the hybrid system does not start, turn the
power switch to ON mode.
7Shift the shift lever to N and release
the parking brake.
Turn automatic mode off. ( P.184)
When the shift lever cannot be shifted:
 P.181
■While towing
If the hybrid system is off, the power assist
for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in luggage
compartment. ( P.402)
 Fluid leaks under the vehicle
(Water dripping from the air condi-
tioning after use is normal.)
 Flat-looking tires or uneven tire
wear
 Engine coolant temperature gauge
needle continually points higher
than normal
 Changes in exhaust sound
 Excessive tire squeal when corner-
ing
 Strange noises related to the sus-
pension system
 Pinging or other noises related to
the hybrid system
 Engine misfire or misses, stumbling
or running roughly
 Appreciable loss of power
 Vehicle pulls heavily to one side
when braking
If you think something is
wrong
If you notice any of the following
symptoms, your vehicle probably
needs adjustment or repair. Con-
tact your Lexus dealer as soon as
possible.
Visible symptoms
Audible symptoms
Operational symptoms

3877-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
7
When trouble arises
Vehicle pulls heavily to one side
when driving on a level road
 Loss of brake effectiveness, spongy
feeling, pedal almost touches the
floor

3887-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
■Brake system warning light (warning buzzer)
■Charging system warning light*
*: This light illuminates on the multi-information display.
■Output control warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
If a warning light turns on or a warning buzzer sounds
Calmly perform the following actions if any of the warning lights comes on or
flashes. If a light comes on or flashes, bu t then goes off, this does not necessar-
ily indicate a malfunction in the system. However, if this continues to occur,
have the vehicle inspected by your Lexus dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
(Red)
(Canada)
Indicates that:
 The brake fluid level is low; or
 The brake system is malfunctioning
 Immediately stop the vehicl e in a safe place and con-
tact your Lexus dealer. Continuing to drive the vehicle
may be dangerous.
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging system
 Immediately stop the vehicl e in a safe place and con-
tact your Lexus dealer. Continuing to drive the vehicle
may be dangerous.
Warning lightDetails/Actions
Indicates the hybrid system has overheated
 Stop the vehicle in a safe place. Handling method
( P.420)

3897-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
7
When trouble arises
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
■High coolant temperature warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
■Brake system warning light
■Malfunction indicator lamp
Warning lightDetails/Actions
Indicates that the engine oil pressure is too low
Immediately stop the vehicl e in a safe place and con-
tact your Lexus dealer. Continuing to drive the vehicle
may be dangerous.
Warning lightDetails/Actions
Indicates that the engine is overheating
 Immediately stop the vehicle in a safe place. Continu-
ing to drive the vehicle may be dangerous.
Handling method ( P.418)
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in:
The regenerative braking system;
 The electronically controlled brake system; or
 The electric parking brake
 Have the vehicle inspected by your Lexus dealer
immediately.
Warning lightDetails/Actions
(U.S.A.)
(Canada)
Indicates a malfunction in:
 The hybrid system;
 The electronic engine control system;
 The electronic throttle control system; or
 The emission control system
 Have the vehicle inspected by your Lexus dealer
immediately.

3907-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
■SRS warning light
■ABS warning light
■Electric power steering system warning light (warning buzzer)
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airbag system;
 The front passenger occupant classification system; or
 The seat belt pretensioner system
 Have the vehicle inspected by your Lexus dealer
immediately.
Warning lightDetails/Actions
(U.S.A.)
(Canada)
Indicates a malfunction in:
 The ABS; or
 The brake assist system
 Have the vehicle inspected by your Lexus dealer
immediately.
Warning lightDetails/Actions
(Yellow)
(Red)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
 Have the vehicle inspected by your Lexus dealer
immediately.