tow LEXUS NX300h 2021 Repair Manual

3506-3. Do-it-yourself maintenance
LEXUS NX300h Owners Manual_USA_M78578_en
5Holding a rag under the end, pull
the dipstick out and check the oil
level.
Low
Normal
Excessive
Measuring side
6 Wipe the dipstick and reinsert it
fully.
■Checking the oil type and prepar-
ing the items needed
Make sure to check the oil type and
prepare the items needed before add-
ing oil.
 Engine oil selection
P.426
 Oil quantity (Low Full)
1.6 qt. (1.5 L, 1.3 Imp.qt.)
Items
Clean funnel
■Adding engine oil
If the oil level is below or near the low
level mark, add engine oil of the same
type as that already in the engine. 1
Remove the oil filler cap by turning
it counterclockwise.
2 Add engine oil slowly, checking the
dipstick.
3 Install the oil filler cap by turning it
clockwise.
■Engine oil consumption
A certain amount of engine oil will be con-
sumed while driving. In the following situa-
tions, oil consumption may increase, and
engine oil may need to be refilled in
between oil maintenance intervals.
●When the engine is new, for example
directly after purchasing the vehicle or
after replacing the engine
●If low quality oil or oil of an inappropriate
viscosity is used
●When driving at high engine speeds or
with a heavy load, when towing, or when
driving while accelerating or decelerat-
ing frequently
●When leaving the engine idling for a long
time, or when driving frequently through
heavy traffic
■After changing the engine oil
The engine oil maintenance data should be
reset. Perform the following procedures:
1 Press or of the meter control
switches and select .
A
B
C
D

3586-3. Do-it-yourself maintenance
LEXUS NX300h Owners Manual_USA_M78578_en
roads or icy roads, the use of snow tires is
recommended. When installing snow
tires, be sure to replace all four tires.
●All season tires
All season tires are designed to provide
better traction in snow and to be ade-
quate for driving in most winter condi-
tions as well as for use year-round. All
season tires, however, do not have ade-
quate traction performance compared
with snow tires in heavy or loose snow.
Also, all season tires fall short in accelera-
tion and handling performance com-
pared with summer tires in highway
driving.
●Snow tires
For driving on snow-covered roads or icy
roads, we recommend using snow tires. If
you need snow tires,
select tires of the
same size, construction and load capacity
as the originally insta lled tires. Since your
vehicle has radial tires as original equip-
ment, make sure your snow tires also
have radial construction. Do not install
studded tires without first checking local
regulations for possible restrictions.
Snow tires should be installed on all
wheels. ( P.279)
■If the tread on snow tires wears down
below 0.16 in. (4 mm)
The effectiveness of the tires as snow tires is
lost.
Rotate the tires in the order shown.
To equalize tire wear and extend tire life,
Lexus recommends that tire rotation is car-
ried out at the same in terval as tire inspec-
tion.
Do not fail to initialize the tire pressure
warning system after tire rotation.
WARNING
■When inspecting or replacing tires
Observe the following precautions to
prevent accidents.
Failure to do so may cause damage to
parts of the drive train as well as danger-
ous handling characteristics, which may
lead to an accident resulting in death or
serious injury.
●Do not mix tires of different makes,
models or tread patterns.
Also, do not mix tires of remarkably
different treadwear.
●Do not use tire sizes other than those
recommended by Lexus.
●Do not mix differently constructed
tires (radial, bias-belted or bias-ply
tires).
●Do not mix summer, all season and
snow tires.
●Do not use tires that have been used
on another vehicle.
Do not use tires if you do not know
how they were used previously.
●Do not tow if your vehicle has a com-
pact spare tire installed.
NOTICE
■Driving on rough roads
Take particular care when driving on
roads with loose surfaces or potholes.
These conditions may cause losses in tire
inflation pressure, reducing the cushion-
ing ability of the tires. In addition, driving
on rough roads may cause damage to
the tires themselves, as well as the vehi-
cle’s wheels and body.
■If tire inflation pressure of each tire
becomes low while driving
Do not continue driving, or your tires
and/or wheels may be ruined.
Tire rotation

3596-3. Do-it-yourself maintenance
LEXUS NX300h Owners Manual_USA_M78578_en
6
Maintenance and care
Front
Your vehicle is equipped with a tire
pressure warning system that uses tire
pressure warning valves and transmit-
ters to detect low tire inflation pressure
before serious problems arise.
 If the tire pressure drops below a
predetermined level, the driver is
warned by a warning light.
( P.394)
 The tire pressure detected by the
tire pressure warning system can be
displayed on the multi-information
display.
■Routine tire inflation pressure checks
The tire pressure warning system does not
replace routine tire inflation pressure
checks. Make sure to check tire inflation
pressure as part of your routine of daily vehicle checks.
■Situations in which the tire pressure
warning system may not operate prop-
erly
●In the following cases, the tire pressure
warning system may not operate prop-
erly.
• If non-genuine Lexus wheels are used.
• A tire has been replaced with a tire that is not an OE (Original Equipment) tire.
• A tire has been replaced with a tire that is not of the specified size.
• Tire chains etc. are equipped.
• An auxiliary-supported run-flat tire is equipped.
• If a window tint that affects the radio wave signals is installed.
• If there is a lot of snow or ice on the vehi-
cle, particularly around the wheels or
wheel housings.
• If the tire inflation pressure is extremely
higher than the specified level.
• If wheel without the tire pressure warning valve and transmitter is used.
• If the ID code on the tire pressure warn- ing valves and transmitters is not regis-
tered in the tire pressure warning
computer.
●Performance may be af fected in the fol-
lowing situations.
• Near a TV tower, electric power plant, gas station, radio stat ion, large display,
airport or other fac ility that generates
strong radio waves or electrical noise
• When carrying a portable radio, cellular
phone, cordless phone or other wireless
communication device
●When the vehicle is parked, the time
taken for the warning to start or go off
could be extended.
●When tire inflation pr essure declines rap-
idly for example when a tire has burst, the
warning may not function.
Tire pressure warning system
A

379
LEXUS NX300h Owners Manual_USA_M78578_en
7
7
When trouble arises
When trouble arises
7-1. Essential information
Emergency flashers.................. 380
If your vehicle has to be stopped in an emergency .......................... 380
If the vehicle is trapped in rising water............................................. 381
7-2. Steps to take in an emergency If your vehicle needs to be towed........................................................ 383
If you think something is wrong ........................................................ 386
If a warning light turns on or a warning buzzer sounds ....... 388
If a warning message is displayed ........................................................ 398
If you have a flat tire.................. 402
If the hybrid system will not start ........................................................ 409
If you lose your keys ................... 411
If the fuel filler door cannot be opened.......................................... 411
If the electronic key does not operate properly ..................... 412
If the 12-volt battery is discharged ......................................................... 414
If your vehicle overheats ......... 418
If the vehicle becomes stuck . 421

3837-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
7
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs to be
towed
If towing is necessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
If towing your vehicle with a wheel-
lift type truck, use a towing dolly.
(  P.383, 384)
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain or related
parts may be damaged, the vehicle may
fly off the truck, or electricity generated
by the operation of the motor may cause
a fire to occur depending on the nature
of the damage or malfunction.
■While towing
●When towing using cables or chains,
avoid sudden starts, etc., which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steering
wheel is locked and cannot be oper-
ated.
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the power switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.

3847-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
The following may indicate a problem
with your hybrid transmission. Contact
your Lexus dealer or commercial tow-
ing service before towing. ( P.383)
 The hybrid system warning message
is shown on the multi-information
display and the vehicle does not
move.
 The vehicle makes an abnormal
sound.
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
When using a flat-bed truck to trans-
port the vehicle, use tire strapping
belts. Refer to the owner’s manual of
the flat-bed truck for the tire strapping
method.
NOTICE
■Recreational towing (behind motor
home, etc.)
Never dinghy tow your vehicle to pre-
vent causing serious damage to the
Hybrid AWD system and transmission.
(  P.173)
Situations when it is necessary to
contact dealers before towing
Towing with a wheel-lift type
truck
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck to pre-
vent body damage.
Using a flatbed truck

3857-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
7
When trouble arises
In order to suppress vehicle movement
during transportation, set the parking
brake and turn the power switch off.
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for short distance
at under 18 mph (30 km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
wheels, drivetrain, ax les, steering and
brakes must be in good condition.
To have your vehicle towed by another
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet by following the specified
procedure.
1 Take out the wheel nut wrench, flat-
head screwdriver and towing eye-
let. ( P.402)
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
Type A
Type B
3 Insert the towing eyelet into the
hole and tighten partially by hand.
Emergency towing
To have your vehicle towed

3867-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
4Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the hybrid system.
If the hybrid system does not start, turn the
power switch to ON mode.
7Shift the shift lever to N and release
the parking brake.
Turn automatic mode off. ( P.184)
When the shift lever cannot be shifted:
 P.181
■While towing
If the hybrid system is off, the power assist
for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in luggage
compartment. ( P.402)
 Fluid leaks under the vehicle
(Water dripping from the air condi-
tioning after use is normal.)
 Flat-looking tires or uneven tire
wear
 Engine coolant temperature gauge
needle continually points higher
than normal
 Changes in exhaust sound
 Excessive tire squeal when corner-
ing
 Strange noises related to the sus-
pension system
 Pinging or other noises related to
the hybrid system
 Engine misfire or misses, stumbling
or running roughly
 Appreciable loss of power
 Vehicle pulls heavily to one side
when braking
If you think something is
wrong
If you notice any of the following
symptoms, your vehicle probably
needs adjustment or repair. Con-
tact your Lexus dealer as soon as
possible.
Visible symptoms
Audible symptoms
Operational symptoms

4027-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
Stop the vehicle in a safe place on a
hard, flat surface.
 Set the parking brake.
 Shift the shift lever to P.
 Stop the hybrid system.
 Turn on the emergency flashers.
( P.380)
Jack handle
Wheel nut wrench
Towing eyelet
Spare tire
Jack
If you have a flat tire
Your vehicle is equipped with a
spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: P.357
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat
tire can damage the tire and the wheel
beyond repair, which could result in an
accident.
Before jacking up the vehicle
Location of the spare tire, jack and tools
A
B
C
D
E

4047-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
4Use the hook to secure the deck
board as shown in the illustration.
5 Removing the jack.
1 Remove the rubber band.
2 Remove the cover and the jack.
When stowing the jack, close it by turning
the handle indicated by until it does not
move anymore, stow the jack and the
cover, and press on the jack to fix with the
rubber band.
1 Remove deck under tray.
2 Loosen the center fastener that
secures the spare tire.
1 Chock the tires.
A
Taking out the spare tire
WARNING
■When storing the spare tire
Be careful not to catch fingers or other
body parts between the spare tire and
the body of the vehicle.
Replacing a flat tire