service LEXUS RX350 2011 Owners Manual

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Safety Connect (If Equipped)
nSystem components
Microphone
LED light indicators
“SOS” button
nServices
Subscribers have the following Safety Connect services available:
lAutomatic Collision Notification*
In case of either airbag deployment or severe rear-end collision, the system is designed
to automatically call the response center. The responding agent receives the vehicle’s
location and attempts to speak with the vehicle occupants to assess the level of emer-
gency. If the occupants are unable to communicate, the agent automatically treats the
call as an emergency, contacts the nearest emergency services provider to describe the
situation, and requests that assistance be sent to the location.
*: U.S. Patent No. 7,508,298 B2
lStolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local authorities to assist them in
locating and recovering the vehicle. After filing a police report, call the Safety Connect
response center at 1-800-25-LEXUS (1-800-255-3987) and follow the prompts for
Safety Connect to initiate this service.
In addition to assisting law enforcement with recovery of a stolen vehicle, Safety-Con-
nect-equipped vehicle location data may, under certain circumstances, be shared with
third parties to locate your vehicle. Further information is available at Lexus.com.
Safety Connect is a subscription-based telematics service that uses Global Positioning
System (GPS) data and embedded cellular technology to provide safety and security
features to subscribers. Safety Connect is supported by Lexus’ designated response
center, which operates 24 hours per day, 7 days per week.
Safety Connect service is available by subscription on select, telematics hardware-
equipped vehicles.
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lEmergency Assistance Button (SOS)
In the event of an emergency on the road, push the “SOS” button to reach the Safety
Connect response center. The answering agent will determine your vehicle’s location,
assess the emergency, and dispatch the necessary assistance required.
If you accidentally push the “SOS” button, tell the response-center agent that you are
not experiencing an emergency.
lEnhanced Roadside Assistance
Subscribers can push the “SOS” button to reach a Safety Connect response-center
agent, who can help with a wide range of needs, such as: towing, flat tire, fuel delivery, etc.
For a description of the Roadside Assistance services and their limitations, please see the
Safety Connect Terms and Conditions, which are available at Lexus.com.
nSubscription
After you have signed the Telematics Subscription Service Agreement and are enrolled,
you can begin receiving services.
A variety of subscription terms is available for purchase. Contact your Lexus dealer, call 1-
800-25-LEXUS (1-800-255-3987) or push the “SOS” button in your vehicle for further
subscription details.

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Lexus Enform with Safety Connect (If Equipped)
Lexus Enform and Safety Connect are subscription-based telematics services that use Glo-
bal Positioning System (GPS) data, embedded cellular technology an XM® satellite data
services to provide safety and security as well as convenience features to subscribers.
Lexus Enform and Safety Connect services are supported by Lexus’ designated response
center, which operates 24 hours per day, 7 days per week.
Lexus Enform service is available by subscription on select, telematics hardware-equipped
vehicles.
For details, refer to the “Owner’s Manual” and “Navigation System Owner’s Manual”.
nServices
With an active Lexus Enform subscription, the following features are available:
lSafety Connect features (→P. 5 9 )

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lXM NavWeather™*3
The subscription-based XM NavWeather™ service allows the navigation system to dis-
play weather information on the map.
lXM® NavTraffic*3
The subscription-based XM® NavTraffic service allows the navigation system to display
traffic information on the map.
The following navigation-based Lexus Enform features are available without a sub-
scription:
lLexus Insider
Lexus Insider is an optional service that can send audio messages, or articles, to partici-
pating owner’s vehicles via the navigation system. Potential Lexus Insider subjects might
include, for example, Lexus vehicle technology tips, updates on regional Lexus events, or
audio excerpts from Lexus Magazine articles. Up to 20 articles can be stored at a time.
lVo i c e C o m m a n d
The voice command system enables you to operate the navigation system, audio system
and hands-free system by giving a command.
*1: U.S. Patent No. 7,508,298 B2
*2: Available at no extra charge with an active XM® satellite radio subscription.
*3: Available via separate XM® subscription(s).
nSubscription
After you have signed the Telematics Subscription Service Agreement and are enrolled,
you can begin receiving services. A variety of subscription terms is available for purchase.
Contact your Lexus dealer, call 1-800-25-LEXUS (1-800-255-3987), or push the
“Destination Assist” button in your vehicle for further subscription details. XM NavTraffic®
and XM NavWeather™ require separate XM® subscription(s). XM® Sports and Stocks is
available with an XM® Satellite Radio subscription. After a 90-day free trial, you must set
up the appropriate XM® subscription(s) to continue receiving these services.

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Your Lexus dealer
Your Lexus dealer will provide quality maintenance and any other assistance
you may require.
If there is not a Lexus dealer near you, please call the following number:
nU.S. OWNERS
lIn the U.S. mainland or Canada:
Lexus Roadside Assistance
1-800-25-LEXUS or 1-800-255-3987 (Toll-Free)
lIn Hawaii:
Servco Automotive Roadside Assistance/Customer Services
1-800-25-LEXUS or 1-800-255-3987 (Toll-Free)
nCANADIAN OWNERS
lIn Canada or the U.S. mainland:
Lexus Roadside Assistance/Customer Service
1-800-26-LEXUS or 1-800-265-3987 (Toll-Free)
Please access our websites for further information.
lThe U.S. mainland: www.lexus.com
lHawaii: www.servcolexus.com
lCanada: www.lexus.ca
©2010 TOYOTA MOTOR CORPORATION
All rights reserved. This material may not be reproduced or copied, in whole or in part,
without the written permission of Toyota Motor Corporation.

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4-1. Maintenance and care
Cleaning and protecting
the vehicle exterior................... 444
Cleaning and protecting
the vehicle interior .................... 447
4-2. Maintenance
Maintenance requirements .... 450
General maintenance ................ 452
Emission inspection and
maintenance (I/M)
programs ...................................... 456
4-3. Do-it-yourself maintenance
Do-it-yourself service
precautions .................................. 457
Hood.................................................. 460
Positioning a floor jack................ 461
Engine compartment.................. 463
Tires ................................................... 478
Tire inflation pressure ................. 487
Wheels............................................... 491
Air conditioning filter.................. 493
Electronic key battery ................ 496
Checking and replacing
fuses ............................................... 498
Headlight aim
(discharge headlights) ........... 509
Light bulbs .......................................... 511
5-1. Essential information
Emergency flashers .................... 524
If your vehicle needs to
be towed ....................................... 525
If you think something
is wrong .......................................... 531
Fuel pump shut off system ........ 532
Event data recorder.................... 533
5-2. Steps to take in an emergency
If a warning light turns
on or a warning buzzer
sounds... ....................................... 535
If a warning message is
displayed....................................... 545
If you have a flat tire..................... 564
If the engine will not start .......... 577
If the shift lever cannot be
shifted from P .............................. 579
If you lose your keys ................... 580
If the electronic key does
not operate properly ................ 581
If the battery is discharged ...... 584
If your vehicle overheats ........... 587
If the vehicle becomes
stuck............................................... 590
If your vehicle has to be
stopped in an
emergency .................................... 591
4Maintenance and care5When trouble arises

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Scrapping of your Lexus
The SRS airbag and seat belt pretensioner devices in your Lexus contain explosive
chemicals. If the vehicle is scrapped with the airbags and seat belt pretensioners left
as they are, this may cause an accident such as fire. Be sure to have the systems of
the SRS airbag and seat belt pretensioner removed and disposed of by a qualified
service shop or by your Lexus dealer before you scrap your vehicle.
Perchlorate Material
Special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These components may
include airbag, seat belt pretensioners, and wireless remote control batteries.
CAUTION
nGeneral precautions while driving
Driving under the influence: Never drive your vehicle when under the influence of
alcohol or drugs that have impaired your ability to operate your vehicle. Alcohol
and certain drugs delay reaction time, impair judgment and reduce coordination,
which could lead to an accident that could result in death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other drivers
or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that distracts
the driver, such as adjusting controls, talking on a cellular phone or reading can
result in a collision with resulting death or serious injury to you, your occupants or
others.
nGeneral precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to have or
use the key.
Children may be able to start the vehicle or shift the vehicle into neutral. There is
also a danger that children may injure themselves by playing with the cigarette
lighter, the windows, the moon roof, or other features of the vehicle. In addition, heat
build-up or extremely cold temperatures inside the vehicle can be fatal to children.

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1-7. Safety information
The main SRS airbag system components are shown above. The SRS air-
bag system is controlled by the airbag sensor assembly. The airbag sen-
sor assembly consists of a safing sensor and an airbag sensor.
In certain types of severe frontal or side impacts, the SRS airbag system
triggers the airbag inflators. A chemical reaction in the inflators quickly
fills the airbags with non-toxic gas to help restrain the motion of the occu-
pants.
nIf the SRS airbags deploy (inflate)
lBruising and slight abrasions may result from contact with a deploying (inflating)
SRS airbag.
lA loud noise and white powder will be emitted.
lParts of the airbag module (steering wheel hub, airbag cover and inflator) as
well as the seats, and parts of the front and rear pillars, and roof side rails, may
be hot for several minutes. The airbag itself may also be hot.
lThe windshield may crack.
lFor Safety Connect subscribers, if the SRS airbags deploy or in the event of a
severe rear-end collision, the system is designed to send an emergency call to
the response center, notifying them of the vehicle’s location (without needing to
push the “SOS” button) and an agent will attempt to speak with the occupants
to ascertain the level of emergency and assistance required. If the occupants
are unable to communicate, the agent automatically treats the call as an emer-
gency and helps to dispatch the necessary emergency services. (→P. 4 3 6 )

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2-5. Driving information
Off-road driving
When driving your vehicle off-road, please observe the following precau-
tions to ensure your driving enjoyment and to help prevent the closure of
areas to off-road vehicles.
lDrive your vehicle only in areas where off-road vehicles are permitted
to travel.
lRespect private property. Get owner’s permission before entering pri-
vate property.
lDo not enter areas that are closed. Honor gates, barriers and signs
that restrict travel.
lStay on established roads. When conditions are wet, driving tech-
niques should be changed or travel delayed to prevent damage to
roads.
nAdditional information for off-road driving
For owners in U.S. mainland, Hawaii and Puerto Rico:
To obtain additional information pertaining to driving your vehicle off-road, consult
the following organizations.
lState and Local Parks and Recreation Departments
lState Motor Vehicle Bureau
lRecreational Vehicle Clubs
lU.S. Forest Service and Bureau of Land Management

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2-5. Driving information
NOTICE
nWhen you drive through water
If driving through water, such as when crossing shallow streams, first check the
depth of the water and the bottom of the stream for firmness. Drive slowly and avoid
deep water.
nInspection after off-road driving
lSand and mud that has accumulated around brake discs may affect braking effi-
ciency and may damage brake system components.
lAlways perform a maintenance inspection after each day of off-road driving that
has taken you through rough terrain, sand, mud, or water. For scheduled mainte-
nance information, refer to the “Warranty and Services Guide/Owner’s Manual
Supplement/Scheduled Maintenance”.